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Bridger Steel Billings
7570 Entryway Dr, Billings, MT 59101, United States
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Bridger Steel Billings
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Lu
Review №1

Sadly I was informed production would be shut down at their store in Casper wy. Last year alone I spent almost a half a million dollars at this store. I want to alert the public when this happens, DO NOT SHOP HERE! The lead sales is one of most rude men I have ever came across. All production will come out of the store in Montana. Over a year ago to avoid the salesman in Casper I had panels shipped from MT and I received damaged panels after waiting way too long. When the company replaced the store manager in Casper I was overly impressed with the manager. I returned my business back to Casper because I received excellent service under the new management. It is very sad that the best store is getting rid of the production branch that has been the best of all these stores. To the men and women losing their jobs you are appreciated.

Ch
Review №2

If I could give a no star review I would, The sales team at the Billings location might as well not show up for work. I’d be surprised if they did! Trying to work with them and not getting lied to is impossible. It feels like they can’t hang up the phone and ignore you fast enough. And getting a call back! HAHA what a joke!Took My business over to Pacific steel and I couldn’t be more pleased with the respect, speed and quality of product that they provide.

KC
Review №3

Recently worked with them to purchase steel for the shop that I work out of. I was shown many options and styles for both exterior and interior steel. Once we narrowed down what was needed and the order was placed and we received our product Shane was very helpful in making sure that we had everything we needed to install our product. Very very professional salesman and very very professional crew. I would recommend them to anyone looking to side their buildings or create a unique look in their home in quality product

Do
Review №4

I am the maintenance manager for a company in Billings. Bridger steel has been great to work with. I deal with Shane, he is responsive to calls, knows his products, delivers on his promises. The metal is on time, correct, and if there is a problem, they fix it without hassle.Great people to work with

Br
Review №5

Wow, Excellent Service throughout! My custom product order was placed with ease, then filled quicker than expected. I received excellent communication and helpful tips for installing the product. Im very impressed with Jesse the manager plus the ease of doing business with this company. I would highly recommend them and appreciate the great products & service!

Je
Review №6

I do a lot of contract work in Billings and surrounding areas, the guys are always on point with what I need and are fast at getting it to me. Shane is easy to talk to and is good at what he does and always fallows up to make sure everything is taken care of. Perfect costumer service.

St
Review №7

Very good company to work with. Shane was very helpful and knowledgeable about the products they sell.Made it very easy to get my project done. Quality products and quality staff. Thank you so much for all your help, I would recommend Bridger steel to anybody

Ru
Review №8

Very poor customer service! My panels took a lot longer than quoted, with poor communication and when I received them they were damaged. When management finally got back to me they then attempted to blame me for the damage. A very dishonest bunch over there!

Do
Review №9

I recently went to Bridger Steel to replace some steel on my shed. Shane was very knowledgeable, courteous, and friendly. The turn around time was short, and metal exactly as we discussed. I highly recommend using Bridger Steel, and ask for Shane.

S
Review №10

Cathy and the others always give their best efforts!

Ro
Review №11

I came in for little project i was doing in my bathroom and even though it was a small order shane took the time as if it was the only order he had to do today. What a wonderful experience and beautiful store. I will come back again soon!

Ra
Review №12

Spoke with Shane over the phone and if he wasnt able to answer all of my questions he found the answer right away. He is new i understand but i think he is doing a great job so far!

Co
Review №13

We recently purchased multiple large siding packages from Bridger Steel, not only was our client happy with the finished product but the coordination on all the parts and pieces was way easier with someone that knew what was going on. Our salesperson, Jesse, is very knowledgeable and he went above and beyond even if we were hard to deal with!

Tr
Review №14

Went to bridger steel in billings to price out how much it would cost to buy supplies for a horse shelter before winter comes. Even with as busy as it was Shane took the time out of his day to help me. Nice guy, I am impressed.

Al
Review №15

Shane was very helpful and patient. We greatly appreciate his assistance and hope to work with him in the future when we build our barn house.

Ka
Review №16

Talked to a gentleman at the recent Home Improvement Show at Metra Park. He asked for personal information so as to send me a list of contractors who purchase steel for roofs. He said he would get back to me the next day (Monday). I have to concur with the other reviews. Though I never did business with them (was planning to), customer service means a lot to me and if you promise to do something, you need to follow through. This failure to keep a promise was enough for me to never do business with Bridger Steel.

Co
Review №17

I have been dealing with Shane on all of our orders for a few months and even with being new at Bridger steel he seems to have absorbed all the information and is already very knowledgeable. He is a pleasure to work with.

Ja
Review №18

Had a large barn that i needed tin for and shane took care of it. no problem. love there store

Le
Review №19

Shane it was very nice to meet you. You were awesome help, thank you so much for the metal!

Do
Review №20

I went to Bridger Steeel looking for help on a small building for my ranch. Shane was my salesperson. He knew what I was wanting, showed me the right metal, and made the process painless and fast. The steel was delivered on time and was right there first time.

Je
Review №21

My boyfriend and I spoke with Shane. He was so helpful and kind. We both look forward to working with him again

Ju
Review №22

Many different choices and styles of metal. Experienced staff to help with any question. From redoing your whole roof to a small kitchen project

Mi
Review №23

I have used Bridger Steel on 2 projects. They always deliver a quality product and on a timely basis. The staff are always friendly and have given me alot of help on my projects. Go in and see Mike Dufresne in the Billings office!

Le
Review №24

I was impressed that when i came in and Shane came right up and answered all my questions really well and lead me in the right direction for my future projects.

Ji
Review №25

Always had good customer service. Shane did a great job with my last order.

Ce
Review №26

I love this place! Great sales people with plenty of knowledge and great advice! Im all set for a new shed!!! thanks Vinnett!!!

Br
Review №27

I would give them 100 stars if i could! Have been coming here almost since they opened talked with shane today and we cant wait to get started on our retirement home this spring

Sa
Review №28

Shane thank you so much for everything you did for me and my wife

Ni
Review №29

They have some decent products and good profile options but the customer service is incompetent and super RUDE. Dont hold your breath for a call back either. Apparently they dont need the business.

Ti
Review №30

I had awesome customer service experience with Vinnett. Showed her pictures of what I wanted done in my kitchen & she went above & beyond gathering ideas & quotes for me. She provided friendly & curteous service without being pushy or rude. I have many more ideas to come & I know who I’m contacting at Bridger Steel. Thanks again Vinnett.

Da
Review №31

Shane it was a pleasure speaking with you. Keep up the great work!

Da
Review №32

Shane willis, was great to work with! I look forward to working with him and Bridger Steel in the future!

Jo
Review №33

Shane is extremely helpful and knowledgeable an all of Bridger Steels great products

Mi
Review №34

Good place for your steel products good service

He
Review №35

Thank you Shane for your time today! it was great meeting you!

Ti
Review №36

Great place they should get tenstars

Au
Review №37

Shane was so incredibly helpful and answered any questions we had. Highly recommend Bridger Steel!

Ty
Review №38

I would give 6 stars if I could. Great service an people.

Jo
Review №39

Always professional and helpful, with quality products. Would recommend them to everyone.

Ch
Review №40

Keep up the good work shane

Jo
Review №41

Horribly miss managed,its a miracle if you get your product undamaged or on time.horrible place to work

Jo
Review №42

Got help right away!

Se
Review №43

Very helpful, awesome selection

Ro
Review №44

Shane did a great job!!!

Mo
Review №45

Shane is great!!!

Information
23 Photos
45 Comments
4.5 Rating
  • Address:7570 Entryway Dr, Billings, MT 59101, United States
  • Site:http://www.bridgersteel.com/locations/bridger-steel-billings
  • Phone:+1 406-656-9655
Categories
  • Metal supplier
  • Roofing supply store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–12PM
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