I purchased about $450 in window trim products. When I reported the products to the cashier he put the wrong code in the computer and I was charged an extra $130. Luckily the guy who checked the order exiting the parking lot identified the mistake. I returned to the cashier and received a refund but no apology. This system is problematic and unprofessional. The person cutting the wood in the shed should provide a receipt with bar codes that correctly identifies product picked up in the shed that can be scanned by the cashier. It really is simple. Not sure why they havent put these systems in place. When mistakes are made provide an apology. It goes a long way into defusing customer dissatisfaction.
Excellent alternative to big box stores. Exceedingly better then either Home Depot or Lowes for expensive selection of hardware. Friendly and knowledgeable staff.
Very reliable Ace Hardware too. They all seem very knowledgeable & professional
Great selection, but the lumber is significantly more than Home Depot or Lowes and the service is lacking. They need better systems in place than having me tell the inside clerk the lumber I selected, go outside to have it checked, and then being sent back inside because I was charged too much. It shouldnt be complicated and is just a waste of time. The PT boards I got were also not consistent lengths and slightly off.
Lumber supplys & tools, many choices, helpful staff.
First time here was a good experience. Paul was helpful and knowledgeable in assisting me choose the right lumber for a home project.
Great pallettes
The pinnacle of terrible service. Tried hard to do business with them first to buy deck boards and then to buy some lumber. Difficult to get people on the phone, when you do get someone on the phone you get transferred around. Got a call back from someone days later who made promises to follow up and never did. Ended up going to home depot to get what I needed, which is ironic; I was willing to pay more for local and delivered high quality product, but 2 out of 2 times - no nada.
My new happy place. Came in for some lumber, left with some tools and supplies that I couldnt find elsewhere. I also asked questions up in the showroom about storm doors, patio doors and cabinets. Zero pressure and helpful sales staff - even got a same-day appointment to come back to figure out kitchen cabinet options.For the homeowner/weekend warrior/hobbyist, the self service lumberyard can be intimidating. Be prepared to drive in and load up your lumber yourself. Ask for prices in the store first and pay outside in the tent once youre loaded up and ready to go.
Only place in MA or NH that had the type of wood privacy lattice I was looking for
Good service, great inventory.
Friendly knowledgeable staff members...all about efficiency and assistance
Great place good people usually have all your needs
Typical rough construction worker employees, but friendly if you dont waste their time. Its fetch your own materials out in the back openwall buildings, so watch out for the pigeon poop!
The 2x8 stock was of poor quality. I may have just gone to Home Depot or Lowes
Great products best thing is they deliver which is huge for things like plywood sheet rock and lumber when you don’t have a truck
They have lots of stuff that you cant find at Lowes
Great Place Way better than Home Depot
Another great local hardware store that has survived the horrible big hardware store due to their great service. The staff at Moynihan is always friendly and always willing to help you out. What I do like about them is that they are not afraid to tell you that you are wrong and tell you a better way to do something but they always do it in a friendly professional way. They are definitely there for all your lumber needs.
Helpful knolible people that will steare you in the right direction.
As a Registered Architect, I would not recommend Moynihans Showroom to any future clients. A client went in for a simple counter top replacement. The price came back so high, I started to make some calls around. We later found out the price was more than 30% of many other stone cutters in the area. I was shocked that the sales staff would not have shopped around the pricing so their customers could get the best value and pricing. Additionally, I believe a second stone was needed, for a matter of inches, but not layout drawing was ever submitted. Instead of asking us the question, could this island be 2 inches smaller they simply added another sheet to the contract. All around, very unimpressed with their knowledge of the construction industry. Lesson learned for me, sales at Moynihans should not be confused with industry professional who understand economy, and value related to the construction industry.
Great lumber product, good hardware, doors and windows, terrific selection of Brosco Millwork product. Good tool selection, easy access for loading lumber.
Great people work here! All super friendly!
Helpful staff, tins of bolts/screws you cant find anywhere else. Great store
Great site If your in the Beverly area and in need
Dont count on them telling you the truth about were your order is
Not very helpful at all. If they do manage to answer their business phone, they then transfer you to a line that no one is answering. You leave a detailed message and then no body calls you back. Then when you try back again, the same thing happens all over again. And to book, I then get disconnected.
Went in came out... No one knew I was even there...
Pricey but beautiful products and staff are very helpful.
Lumberyard, hardware store & paint. The help knows their stuff, too. Best-stocked Ace Hardware around
The best.
Depending on the sales rep results can be a little mixed. Generally good though.
They have everything for your home project. Great service.
Places like this should be in every town. A little bit more expensive than at Home Depot maybe however the convenience of the location and time saved in lone is definitely worth coming in hreh. Also workeds semse to be more friendly to customers. I will definitely be coming back.
Super helpful staff, fantastic selection of lumber and materials.
Local and convenient with a great range of goods.
Great place for home projects
Great selection and awesomely helpful staff
Called and put on hold for 25 minutes. Went down in person and waited 20 minutes😣
Good place for hardware, wood.
Great place to do business with!
Top quality merchandise and very friendlySales staff.
The best material
This place is terrible. Friendly yard people but make sure you dont cross paths with the yard manager John Obrien, he will pubicly berate you and call you a F***ing moron.
Friendly, helpful. They know what their talking about.
Everything you need for home improvement and construction. Decent prices.
Would have given you 5 stars but you are out of the product I needed which was trexs decking screws gray
Very helpful as usual.
Good place excellent selection
Hope you know where every thing is, because generally the People working there do not.
Manager John is miserable to employees and customers alike. Family-owned means no accountability.
You havent lived until youve nailed the lumber at Moynihans
I buy keys so far
I applied for a job there!
One stop shop for my needs
Kind of expensive, novices not welcome unless all other customers are done
Awesome as always
Staff was very helpful
Great service
They have everything
Excellent service
Helpful!
Friendly
Lumber
Right across from the Beverly T.
Good