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Berwyn Ace Hardware
6316-18 Ogden Ave, Berwyn, IL 60402, United States
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Berwyn Ace Hardware
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Jo
Review №1

My husband rented a Bissell carpet steamer. The rental price was affordable. And we were satisfied with the end results. Our bed room carpet came out super clean. Were definitely renting it again.

Jo
Review №2

These folks were the only hardware store around that can cut GM VAT keys for my old Chevy Camaro. Thanks Pat and everyone!

ch
Review №3

Happy to say they carry Craftsman tools. Visited specifically to replace a 18.8 V Craftsman drill I had for over 5 years. The staff was friendly, knowledgeable and courteous. Ace is the place for helpful hardware folks!

Ch
Review №4

Went in to have some keys copied. They have a nice selection of specialty key blanks to choose from, along with a variety of keychains. Thankfully the staff member making the copies was nice & extremely patient as I kept changing my mind - before he started on a key. Every copy worked perfectly!The cashier that day happened to be bristly, but was fine.Have shopped there before, received knowledgeable help, & will be back.

nu
Review №5

From the smallest screw to a gallon of paint. Ace really is the place. Close by and friendly knowledgeable staff.

Ju
Review №6

Nice people very friendly. Helpful if you need it they have it.

Re
Review №7

Great place to pick up things without going tona big box store, very friendly and helpful people.

al
Review №8

Best customer service ever

Ri
Review №9

Super helpful mom and pop shop

br
Review №10

Werkers there are great. Berwyn ACE is my Grainger

Ch
Review №11

Great people!

Al
Review №12

Great service. The people working there are very friendly, polite, and respectful.

Ke
Review №13

Helpful. Didnt buy anything but they sent me in the right direction.

Br
Review №14

Good prices and convenient. I believe its family owned ( I think all aces are)

je
Review №15

I stopped in to buy some keys and the clerk determined that I was making extra copies of the same key and was willing to keep the keys that he made and not charge me that service

Ga
Review №16

Loved Janskys hardware as a kid.

To
Review №17

They dont know how to make a key 4 times they try i went else were.

Os
Review №18

Excellent customer service, the young cashiers seem to know the store well. however, it is always too packed when I want to come in. Seems they’re more packed when they’re open later.. I might have to take a break from coming here. The store is not big enough and they definitely do have way too many customers at a time then they should.

Vi
Review №19

This Ace Hardware is unfortunately poorly stocked. I can highly recommend their this is Hardware is unfortunately poorly stocked. I can highly recommend their screen repair but their stock is usually quite low.

Ka
Review №20

Love the location n convenience!

La
Review №21

Great for last minute to do projects, very helpful staff.

Vi
Review №22

You guys did a great job on me, Ace Hardware Store on Ogden and Ridgeland, they are very helpful and always ask if you need anything or what you need theyre always stare to answer your questions,

aX
Review №23

I prefer smaller hardware stores where the staff KNOW how to help the client resolve their issue. That type of knowledge is priceless.

Mi
Review №24

Great service and selections

Au
Review №25

Always come here to get my keys made

Ca
Review №26

Great service!

Gr
Review №27

Knowledgeable friendly service. Got most of what was needed (no insulation) and were in and out in less than 10 minutes.

Ri
Review №28

Great service

Ye
Review №29

Love small mom and pop shops like this. We need to continue to support these smaller chains and make sure we keep them in business. Never fails when. I walk into any Ace that the customer service is far and away better then anything you usually get at big box stores. This store had what I need, I called ahead to make sure and was greeted by a person not a machine when the phone was answered. Support these guys, good place to shop!

Pa
Review №30

I know its not a radio shack but if I would think theyd use some hardware to dial in that radio better. Its all about hear when I have to go in for parts. Great place for odds and ends, and they fix screens and windows.

Da
Review №31

Theyre not an agent for utility Bills anymore

Li
Review №32

Ace Hardware has always been my go to hardware store. As it was for my father. They are always living up to there expectations. Ace is the place with the helpful hardware folks... Esp. when it comes to helping me find exactly what I need. They take the time to kindly remind me of the things I commonly forget. So I Dont have to make extra trips back and forth. The Best part. Every time I come up with a creative idea for a new project. They are always there to get me through it. Regardless of how knowledgeable I am, or am not. This is where there extra mile promise comes in handy. So if I or anyone I know is looking to make an extra copy of a key, repair a window, or grab top of the line paint at great prices for spring cleaning. I send them to Ace Hardware. No doubt!

An
Review №33

Good service. I had glass cut. Nice job and very friendly.

Mr
Review №34

Juan deserves a raise!

Ne
Review №35

Service in back or store is excellent, very helpful and chatting, like when they ask about your day. The older lady in front seem to be bother not so polite, but at least she knows the store.

To
Review №36

Very helpful with finding things and much quicker than big box lines these days. Priced right too.

Ca
Review №37

Prices are a little bit higher then your big box competition but the service is a bit better

Li
Review №38

The Best! Its an old fashioned hardware store. Always someone there to help you find what you need.

Da
Review №39

Ace Hardware starting middle of September around the 19th they will no longer accepting utility payments so if, you have to pay in cash you could ask at Ace if there is a nearby payment center or pay on line or mail a check for payment. Good Luck.

Fe
Review №40

Its a small hardware, they are helpful. If your looking for drywall or any large item call n make sure they have it.

Al
Review №41

Excellent service

gu
Review №42

Ace has always been a place where i shop for over 10yrs even though they are a little high price but it works for the convenience but this time they have let me down hard; I needed my window frame fix so I sent my son who is learning Challenge and they charged him over $30 to fix it. It took them a month and a half to return the window and all they did was glue the window to the frame and nothing was fix or replace as they charge me. I was charge to replace panel, end caps and spline but all the did was glue and nothing was chance on my window it was returned with no end caps, hole on the frame with a black tape over the hole but because I complained I got $3.40 back. So, the manager looks at it and she will fix it the right way and call me back and said no I don’t have the frame we can’t do anything for you so again they did nothing. I took my window but I’m not going back to them.

Jo
Review №43

Nice local place to do business with and the people know what theyre talking about instead of these big box stores I cant find any help

Li
Review №44

Great customer service !

Ma
Review №45

Walked in , needed 2 items, received help right away with information from gentleman who waited on me. EXCELLANT SERVICE!!!!

br
Review №46

It was weird. One guy was just weird. I cant put it any other way. Im not sure if he was being friendly or condescending... The older check out lady was not friendly at all. She was actually rude to the guy in front of me. Besides that, the place was clean and well stocked. I got in and out in minutes. The guy that helped me was friendly and courteous... Update: after several visits, the weird guy is friendly weird. The guy that helps is really friendly. And the check out lady is a robot. An unfriendly robot. Over ten visits she has remained completely aligned to her programming. Word for word, inflection for inflection... and I think the same outfit.

He
Review №47

Good store but on the expensive side.

Sc
Review №48

So I used to work at a hardware store when I was a kid, and I know how it works. Berwyn Ace Hardware is a model of great customer service. I called ahead to see if they had what I needed in stick, and the girl on the phone was knowledgeable and helpful. I biked to the store and as soon as I walked in a young gentleman immediately asked if he could help me. I told him what I was looking for and he led me directly to the part and told me about my different options. Great hardware store. Berwyn Ace is worth all of your business.

Ch
Review №49

Nice to still have local stores like this... everyone there is friendly and helpful.

Ri
Review №50

Good hardware store, plenty of parking and you can also pay utility bills there

Sc
Review №51

Know there stuff

Be
Review №52

Great staff and convenient location

An
Review №53

Good

Ji
Review №54

Great place to pick up hardware and tools. Need a lawnmower? They have several different models available.

Ar
Review №55

Nice place, friendly and knowledgeable staff.

Ki
Review №56

Very friendly , courtious-staff also knowledgeable & helpful!! Thank you!!!

Ja
Review №57

Had what I need

Da
Review №58

Very friendly staff

Ri
Review №59

Very good neighborhood hardware store. The employees are always very friendly and willing to help out. Their customer service is what keeps me going to this store vs. the big name hardware stores.

Jo
Review №60

Friendly staff members, nice cleanish facility. They didnt have what I was looking for but still good location.

Ge
Review №61

Great neighborhood hardware store with helpful knowledge people

Jo
Review №62

Usually not so busy and people are very helpful. Small place with limited selections

mi
Review №63

Great assistance. Ken goes out of his way to help

Al
Review №64

Nice customer service. Very helpful.

St
Review №65

Staff was really nice amd engaging soon as I walked in the door

No
Review №66

Friendly and helpful staff

Sh
Review №67

Employees always friendly and helpful. Clean and organized. Good old fashion store

He
Review №68

Tony n crew are amazing. Good job guys

St
Review №69

Great service, they have all u need Ace is the Place.

Pa
Review №70

Helpful people and unlike huge stores, i can get in and out in under 10 minutes

Sc
Review №71

Staffs real heplful.

Li
Review №72

Quick and easy, they have everything in a small place so you dont lose time walking around like in the big big stores, besides the people here are knowledgeable and help you find what you are looking for....!!!

m
Review №73

Best hardware store and they know what they are doing

Ul
Review №74

This is the best hardware store their staff is always helpful since you walk in there is someone offering help. Very knowledgeable people keep up the good work!

th
Review №75

I was helped by Juan and by the way he doesn’t speak Spanish at all had a key cut he didn’t have the right size key so he shortened a longer key and cut it it worked perfectly thank you

Wa
Review №76

Good place to get hardware and pay utilities.

Ye
Review №77

Didnt give 5 stars bcs lately some of the newer employees are young & unhelpful. these lil girls need to get it together by learning a thing or two about the store & stop fixing their hair & makeup

Pa
Review №78

Use to live near by, Ace hardware great place to get your weekend projects started and finished with a enough time to watch the football game.😁

Fr
Review №79

Good family owned business good for the neighborhood has all your stuff you need for old houses

Da
Review №80

Prices are responsible,,staff always helpful!! Also have a variety of services like window and screen repair

Am
Review №81

Good for quick trips and fast service.

La
Review №82

John, who is part of the management team is very courteous and helpful.

Ke
Review №83

Love the people that work there they always have what I need very helpful

lo
Review №84

Fast service and knowledgeable associates.

Ge
Review №85

Very helpful and friendly staff.

An
Review №86

Great store and staff. Always a pleasant experience.

Ma
Review №87

Very helpful people here, even just before closing!

Ro
Review №88

Convenient location. Especially when you want to avoid the big box home stores when you are just in need of a single tool or similar.

Cr
Review №89

I found all my Christmas lights for a great price

J.
Review №90

Small local Ace. Very good customer service. I like doing business with a small local business and seeing the same faces working there each time.

Ri
Review №91

Very compact ,But most likely youll find it faster than you would at any lowes or homedepot. Employees are very nice and helpful.

Ka
Review №92

The staff is always polite and knowledgeable.

Di
Review №93

The best place always someone to help you

Ga
Review №94

Superior service and very helpful...

Ga
Review №95

Very helpful Staff! ACE, really, is the place if you need help with hardware.

os
Review №96

Great place to start rather go here than home depot or Menards

L.
Review №97

Cashier was extremely rude

Ri
Review №98

Great service and product knowledge

Pa
Review №99

Great neighborhood hardware store, helpful employees , Nice people.

Ma
Review №100

Super helpful workers!

Information
23 Photos
100 Comments
4.3 Rating
  • Address:6316-18 Ogden Ave, Berwyn, IL 60402, United States
  • Site:http://www.acehardware.com/store-details/04810
  • Phone:+1 708-795-6060
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–5PM
  • Friday:9AM–5PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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