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Bear Chrysler Dodge Jeep Ram
1127 Pine St, Berwick, PA 18603, United States
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Bear Chrysler Dodge Jeep Ram
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Da
Review №1

I had an amazing experience purchasing at Bear CDJR. Firstly, the sales staff are excellent! I personally worked with Cliff who made things extremely easy and process seamless. He helped to work a great deal out for me, (especially during this chip shortage). He kept me up to date and made sure I was comfortable throughout the process.Then you have Christine in the finance department. She is thorough and effective in her position. She helped to get me great financing and made the process painless. During the delivery paperwork portion, she had everything ready to go and made sure I understood everything.I have previously purchased at many dealerships, but have never purchased at a place where the teams synergy is great and has that “home-town” feel. I would give 10 stars if I could.Thanks Bear Team!DS

Sa
Review №2

Glen and Justin are awesome! This is a wonderful dealership. The staff is very pleasant and are straight forward with pricing. Buying a new Wrangler was fun and painless. I’ve referred many friends here and will continue to do so. Thanks Bear Jeep!

To
Review №3

Very Friendly . Informative. Answered all questions. Awesome experience. Put me in my new truck. 5 Star to the sales representative also. Took care of all concerns.

Ta
Review №4

Excellent professional service. Reasonably priced. Vehicle ready when promised.

DA
Review №5

My experience at Bear was no stress. Mark Andrews was a down to earth salesman that only had our best interest at heart. We bought a beautiful 2021 Ram 1500. We wanted running boards for my wife. Mark had us scheduled and they were put on in two days .Its a really nice dealership. I want to thank mark, chris and cliff for everything. Before you try another dealership give Bear a chance, youll be happy you did.

Na
Review №6

Wow! Talk about a great experience buying a truck. No pressure at all, the truck i was interested was priced well and the trade in allowance for my old truck was a fair fo me and them.And no B.S. going back and forth like some dealerships do.Our salesman Cliff was great to work with as well as all the rest of the staff.We live an hour and 15 minutes from the Bear dealership and it was worth the trip. Id highly recommend them to anyone looking fir a good deal and great vehicle shopping experience.

Da
Review №7

They might be okay to buy a car from, but as far as the service garage goes this place is useless. Better off taking trip to local trusted mechanic or go down to danville where they have experienced techs...

Ky
Review №8

Everyone is wonderful! We will be back for all our vehicle needs.

Ma
Review №9

Great service and took care of everything we needed.

ed
Review №10

Nice friendly dealership! I got a fantastic deal on my vehicle! I will definitely go back!

fl
Review №11

I have bought alot of vehicles in my life and bear cdjr was by far the best experience I have ever had. Justin in sales and Kris in financing stayed late to get me in my new to me power wagon. I could not be happier. I highly recommend you stop here first if your in the market for a vehicle. Thanks again, AJ.

Me
Review №12

Today I had my car in to replace headlights and check on some slight damage under the front bumper. They were wonderful. They did the work in a timely manner. They replaced the headlights and any missing pop rivets that had come off. Everything looks great!!! Thank you to everyone at Bear. From the kind and courteous Women in the office to the mechanics. Oh, and you too, Dave! From your favorite pain in the butt Customer, you guys are the Best!

Al
Review №13

Justin was the best! It was my first time buying a car and he was super helpful/ informative without being pushy. The whole team was amazing and patient. I couldn’t have had a better experience! I would recommend Bear CDJR to anyone

Sh
Review №14

The whole team at Bear CDJR is easy to work with to help you get behind the wheel of a suitable vehicle. It starts with a great sales team. Justin, Cliff, and Glen will not lead you down the wrong path! They are knowledgeable and trustworthy! No car sales horror story stereotyping here...they are great guys who care about your needs.Once the Sales team helps you, Chris will then help you find the right bank and also be sure to tell you about your options of GAP coverage, extended warranties, disability insurance etc.Then you have a great service team to help you maintain your vehicle for years to come.You CANNOT go wrong with this dealership!

Ro
Review №15

Phenomenal sales and service staff. Justin and Dave are top notch professionals who care about their customers and go out of their way to make sales and service a very enjoyable experience. Highly recommended!!!!

Ro
Review №16

Had a great truck buying experience with Bear CDJ. the level of service by both Glen and Justin was top notch. Walked in knowing what I wanted and walked out extremely satisfied with my new 2021 RAM BigHorn. If you want total transparency in your car buying experience then you need to hit up these two guys and they’ll get the deal done!!! Thanks team!

Br
Review №17

Didnt end up buying the vehicle but it had nothing to do with the service or the vehicle. Staff was great and the vehicle I drove was amazing. The deal was there too. Just went a different direction in the end.

Ad
Review №18

I should have posted this review sooner. I did tell them at the time that their service was great! I also told them that I should have bought my jeep from them. Next time I will.

Bi
Review №19

Sales dept is very accommodating. let me take a truck for an entire afternoon test driving it to see if i really liked everything about it. came to their lowest price within 15 minutes, met my needs, and i purchased it. service dept also very efficient. i have bought 2 trucks now from bear.

Eu
Review №20

Everyone at the Dealership was very responsive and caring. We were treated in a top notch manner and would recommend the sales and service to anyone!

su
Review №21

Been purchasing cars from this Dealership for over 15 years. Maybe the names have changed over the years but the SAME, TRUST WORTHY, WONDERFUL PEOPLE ARE STILL THERE. Came home today with my new truck and just love it, thank you Justin. Their Service Department stands, by their pledge, of total customer satisfaction . You can always count on Dave Lyons there to help you. If your looking for a no hassle, buying a new or used car or exceptional servicing of your car please visit Bear Chrysler.

Ed
Review №22

Excellent dealership! Got a new Ram 1500, good deal, extremely happy.

Jo
Review №23

Excellent customer service, purchased tires and was very pleased. Very friendly staff, willing to help any way they can.

St
Review №24

Appointment was 1030 got out just before 12. Oil change and adjusted headlights. Service specialist are nice. Waiting room is chilly. The TV wouldnt let me watch history chanel, says not part of the plan how cheap is the manager.

Ry
Review №25

From service to sales, this dealership has exceeded my expectations. Staff members are very knowledgable and professional. Cliff in sales was amazing to work with, and he ultimately got me into my 2019 Renegade! Highly recommend!

An
Review №26

I applied for a new Jeep and the staff went above and beyond to get me in it.

sh
Review №27

We had a bad battery somthin wasnt right they got a new battery which costed 150$ and they put it in and charged us 250$

Pa
Review №28

The ABSOLUTE BEST customer service! I feel like family, when I’m there. They not only have great pricing, they have an experienced sales team that helps, every step of the way!!

Ma
Review №29

I have to give this place an A+++ on service and price. I worked with Cliff as my primary point of contact and Glenn as manager. I couldn’t be more pleased with my entire experience. I’ve looked at several other dealerships and have gone through all kinds of hoops just to test drive vehicles. With Bear CDJR, working with Cliff, I expressed interest in a used F150 and was given excellent customer service as far as test drive and paperwork. Couldn’t have been smoother or easier! Extremely happy with how my transaction went and very happy with my vehicle! Thanks Bear CDJR!

Ga
Review №30

Horrible service department. Had my 2013 Jeep patriot in for warranty work on the sub frame. They took the control arms off and ripped the bushings out. Never replaced it. Put everything back together and wore out brand new tires with only 1000 miles on them because of missing parts. Called and was given a run around. No help from Chrysler headquarters. They take the service departments lies over the customers. I wouldn’t take a bycicle there to get air put into the tires, I will never by another Chrysler product again.- Brad K, Berwick

Er
Review №31

They have HEMIS, Dang need I say more, lol, no good group of sales, a great inexpensive car dealer.

Mi
Review №32

This is the place to go when youre in the market for a new car, management was very helpful and courteous.

Ch
Review №33

Excellent service department very helpful and personable.

Da
Review №34

Excellent customer service!! Salesman Justin was a real gentleman who treated us with respect! We would definitely go see him again and recommend him to others!!

ki
Review №35

They say they check things when clearly they do not. Took my Jeep in for a head gasket diagnoses and say nothing was found but yet another dodge dealer clearly found the head gasket to be an issue. Im burning coolant and my rad hoses are getting rock hard. This is not normal although theyll swear up and down that it is. If you need work done. Do not go here.

Ra
Review №36

My husband and I have been purchasing Chrysler vehicles from Glen since early 2002 and I can tell you that is been the best experience every time. I highly recommend this dealer.

Je
Review №37

So easy to deal with. My wife & I have purchased our last few vehicles from Cliff. He is not the typical car salesman. Straight forward, No nonsense, & honest.

Sh
Review №38

Had my vehicle repaired there after a collision what a great job they did. Dave the service director and the girls in the office great job..

An
Review №39

New renovations to the service dept are very nice and welcoming. Im still not sure what got them out of the building off of Rt11, but they are finally starting to make this place their own.

Br
Review №40

Best price on Goodyear tires in the area...good service, congenial and courteous staff.

St
Review №41

The sales and service are just great.

Sc
Review №42

Very nice people @ dealership. Never felt pressured, none of that hidden nonsense & trickery. Ask for Cliff, he was our salesman.

D
Review №43

WHAT A WONDERFUL bunch of people in sales and financing !!I was there mid August and EVERYONE I ran into & dealt with was absolutely awesome. I would give more stars if I could. !! I cant say enough WOW about these guys. I have had some pretty bad history /experiences when buying cars and to be honest, I dreaded it. CLIFF AND GLEN ROCK ! they made that dread a thing of my past. The entire process was friendly , Fair and so smooth . I am extremely happy with Bear and my 2016 Jeep Cherokee Trailhawk. Thanks so much guys!

Ba
Review №44

The only place I take my car. They are awesome

Ka
Review №45

Friendly knowledgeable staff. Best experience buying a car.

Em
Review №46

Bear is always so good to us! Will definitely be returning.

Ka
Review №47

Great place to keep your vehicle in check. Awesome staff

Ra
Review №48

I had just drove 500 miles Memorial Weekend to visit my family and my brand new car gave us trouble on the road. I called two other dealers in the area (Tamaqua and Hazleton) who would do nothing for me. I finally took a chance calling The Berwick dealer and right from the beginning they were wonderful. The customer service was outstanding. They were busy, but told me to bring my car right over and they would take a look. At least fix it so I could get back to Michigan. This was the best experience with customer service and the service department I have ever had. Wish I could take my car there all the time.

Sc
Review №49

They will overcharge you for parts, shop around or go somewhere else. Seriously these guys will rip you off.

Ma
Review №50

Very efficient and friendly service

Fr
Review №51

Great service excellent people working there

Bu
Review №52

The whole team worked hard to get me into my new car. It was an A+ experience!

Ca
Review №53

Customer service was amazing n all my questions answered. Thanks!

Ar
Review №54

Excellent service.. Prompt and great care

Sc
Review №55

Friendly sales staff and top notch service.

Ma
Review №56

Not very organized, overbook on appts., not a good outward appearance to entice new customers.

La
Review №57

Absolutely THE best car buying experience ever!!! We keep going back and well continue to do so :)

Mi
Review №58

Excellent, work was completed sooner than scheduled

De
Review №59

Bad service. No dealing. Not good prices.

Em
Review №60

Fair price and professional services

Da
Review №61

Great people to deal with

Ji
Review №62

Very friendly service department.

Mi
Review №63

Very unfriendly service department. Very outdated appearance inside.

Be
Review №64

Always great service and dependable.

Ne
Review №65

Friendly and helpful service department

Mi
Review №66

Great service department

Hu
Review №67

Great company

Ma
Review №68

Great service

Ge
Review №69

Great people

Jo
Review №70

Good costume service

Information
14 Photos
70 Comments
4.5 Rating
  • Address:1127 Pine St, Berwick, PA 18603, United States
  • Site:http://www.bearchryslerdodgejeep.com/
  • Phone:+1 570-752-3617
Categories
  • Auto repair shop
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
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