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Stitchworks Embroidery Co
3160 Coolidge Hwy, Berkley, MI 48072, United States
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Stitchworks Embroidery Co

Comments
br
Review №1

Reasonable price but didn’t look great.

An
Review №2

This place is alsome I highly recommend this place.This is some of the beautiful work they do. Great Job! 😍

Er
Review №3

Excellent work.I highly recommend.

Mi
Review №4

Zetta and her team did an amazing job embroidering my logo on the uniforms for my business. If I could give ten stars I would. Thank you Zetta!

Je
Review №5

Great work. I asked if they could custom embroider a cumbersome panel for my staff (golf) bag. It took some work, but they absolutely nailed it. Fantastic customer service and reasonable pricing. I definitely recommend them for all of your custom embroidery work. 5 Stars!

De
Review №6

You have NO IDEA how excellent this shop is.Service is prompt; prices and work are absolutely extraordinary.This is my commercial merch goto...nowhere better, trust.

jo
Review №7

Really great work. Zetta really goes out of her way to make sure her customers are happy. I needed a jacket done ASAP and she got it done. Would recommend to anyone who’s looking for high quality embroidery.

Ga
Review №8

Great customer service. I cant wait to get my items back. My 5-star rating is based primarily upon recommendations I received.

Br
Review №9

Very pleasant, prompt and extremely professional; I will always be a customer of this fine establishment!!!

M.
Review №10

The owner was extremely professional and personable, and completed my daughters sorority line jackets slightly ahead of our agreed upon delivery date -- and her price was competitive. I would definitely patronize this location again.

Ma
Review №11

Excellent customer service, creativity, and attention to detail.

Ti
Review №12

Seriously AWESOME!!! After the horrible experience with another patch company, (that I wont even NAME because they arent worthy of the name drop!) dealing with Zetta here at Stitchworks Embroidery was like a breath of fresh air!!! They were pleasant, patient, and willing to CATER to my customizing desires!!! Full disclosure, I havent even seen the patches I ordered yet ( just finalized my order today), but Im already giving them 5 stars. I just know the patches will be great! She went into detailed questioning when I was unsure of color, she used different things to compare the color to in order to make sure I knew what color I was going to get, and she even offered her professional advice to let me know what shades of my color would show up, stick out, and stand out on the background I chose and what shades would only be visible up close (unsolicited advice, but EXTREMELY appreciated consider this was my FIRST time ordering custom patches). Cant wait to see the patches because if they are even HALF as great as the customer service i received, then they will still be amazing! :) Thanks Stitchworks

Vi
Review №13

Very professional and friendly. Quoted very reasonable price. Cant wait to do business with them.

Od
Review №14

Good work

Da
Review №15

Great service and professional work.

xt
Review №16

So I am not one to write reviews but I am so compelled to write about stitch works embroidery. I went there to have my son’s emblem embroidered on their school shirts. When I dropped off the shirts, I was informed that the order would be ready in 7 business days (the shop is closed on the weekends) The order was dropped off on 11/24 in the morning and in anticipation of early closures for the holiday weekend, I waited until Fri 12/5 to inquire about My order. At that time, I was told that the order was not ready and I would get a call on Mon 12/8 when the order was ready. At 12.15pm today, I got a call from Stitch work embroidery indicating my order was ready for pick up. When I got there, I stated I was there to pick my order and after bringing the school shirts, a lady who I assumed to have some ownership in the business proceeded to tell me how my order was completed in the stated time frame. Now despite being a bit disappointed that my order was not ready on Friday, I did not bring up the issue. She proceeded to pull up a calendar to prove her point but all it did was dismiss her claim as it showed clearly that the order (counting the two days they were closed for the holiday) was not completed in the timeframe given; It should have been completed on Friday and not Monday. Then to top it off she proceeded to tell me that the order was complete on FRIDAY!!. I was flabbergasted because not only did I call (at 2:31pm) and was told the order was not ready; I got a call back from them on Friday at 2.40pm to be precise informing me that the order would be ready on Monday . So rather debate with your customer, you simply acknowledge the delay in service apologize and move on. You don’t argue with your customers or LIE about the order completion date in an attempt to substantiate your claim. These smartphones track dates, times and duration of calls. Clearly you were in the wrong simply admit it! And so I give SWE 2 for customer service and 4 for the work done albeit tardy

Wi
Review №17

Great Service

Information
4 Photos
17 Comments
4.7 Rating
  • Address:3160 Coolidge Hwy, Berkley, MI 48072, United States
  • Site:http://www.stitchworksemb.com/
  • Phone:+1 248-546-4510
Categories
  • Embroidery shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
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