user
Rugged Outfitters
18 S Washington Ave, Bergenfield, NJ 07621, United States
Appearance
Rugged Outfitters

Comments
P
Review №1

Great friendly service, Always a placer to buy my work clothes there.

Ga
Review №2

A great store for working people. Great workboots and clothes. Also a nice selection of scrubs. Ask for Louie. He knows the products and is a tremendous help.

Ja
Review №3

Amazing store I get all of my work pants from here and the service is very nice as well as quality Carhartt

Mi
Review №4

If you like comfort when you work there is no better place.

fe
Review №5

Is my favorite place to get boots for work and other stuff, very good quality and prices excellent, the atencion are very nice, thanks guys.

Ja
Review №6

Great selection of workweek, footwear, outdoor wear, all top brands and 20 - 40 % off. Parking in rear of building! Sonya was great as usual!!

Ma
Review №7

Excellent staff and always friendly. Great clothe line and boots to choose from. Highly recommend it is worth the trip.

Ke
Review №8

Great place going back Again

Be
Review №9

Buy my shoes never dissatisfied

Sa
Review №10

I went to the store to buy scrubs for my daughter. I give this place 2 stars because the young worker was super sweet and was very helpful! However, the manager was horrible- she was acting as if i was stealing 😡 She didnt help at all and When i asked her a question about the sizes she answered with a lot of attitude! And in my opinion a manager is supposed to set an example 😏

Ki
Review №11

Nice people 💯💪🏿

se
Review №12

Best quality clothing, When you need help ask for Sonia. she’s a very nice person , highly recommend this place for work clothing and more

Li
Review №13

Great service. Amazing inventory.

Vi
Review №14

Great selection and staff is very helpful

Za
Review №15

Really great and quality clothes.

Fr
Review №16

Don’t shop at this store.. FALSE ADVERTISING! They advertise 30% off Carhartt but they inflate the MSRP so the 30% off is just under the MSRP that is listed on the Carhartt site. When I asked about it I was told “they are just employees and they can’t do anything about it”. Going to the store was just a waste of time. You don’t get 30% off Carhartt! I would have been fine with paying retail price for the item but not from a deceptive advertising policy from this store! Buyer Beware!

He
Review №17

I work for a screen printing company and we just had the pleasure of working with this company. First off, they have the absolute worse customer service our business has ever seen. We had opened up an account with them last year because we had a client that was wanting some products from them. The client ended up not ordering. We never ended up sending an order to Rugged Outfitters, but did have the account open with them. We ended up trying to place an order with them about a month ago and have never had so much trouble and treated with so much rudeness and disrespect. Each person from our company which is 3 has had the opportunity to talk to the pleasant people who work here. Not one of those people care to talk to them again. One customer service rep from Rugged Outfitters asked our purchasing agent if she even knew how to spell? What reputable company treats customers like that. Then when our manager got on the phone to Pam. She got so frustrated with her that she asked her if she even wanted to help her at all, because she didnt act like she did. They told us repeatedly that we did not have account with them despite the fact we did. They eventually realized we did have an account after a few days of trying to fix things and then they informed us that the reason why the order was delayed was because our first order needed to be $200. They informed us ours was not. We asked them why when we first placed the order we were not told that. It took us over a week to get that information.out of them. They refuse to receive any type of order unless it is through email. Even when we tried to talk to them to see if they had received the several emails we had sent them, they were giving us grief over talking to them, refusing to because they Didnt take orders over the phone. Our company is based on customer satisfaction. You cannot possibly work in the field of personalization of clothing and items for people and have attitudes like this. We try our best to be understanding and helpful to our customers and we kind of like to receive the same back, especially when we are wanting to give a company our money. They did not act like they wanted it very badly. We are a huge screen printing company, so not doing business with them wont hurt us, but their type of customer service will eventually hurt them.

Jo
Review №18

Good quality shoes for work and boots and clothes for work they they carry Thorogood and Irish Setter work shoes and boots which are very good top-of-the-line

Ed
Review №19

I love this place great carhartt work wear collection i will be back soon..very good prices..great customer service

sh
Review №20

Love this store for my mans gifts. Services is great too.

Be
Review №21

Nice all the things you need to go to work.

St
Review №22

Had a great experience here! The people were friendly & asked what I was looking for as soon as I walked in, I’ll definitely be coming back!

Ju
Review №23

Very nice guy that look like Ruben blades help me a lot , I got everything I needed without having to go to the mall

he
Review №24

This store is well stock with work clothing. Staff is helpful. Been shopping there over 10 yrs.

Th
Review №25

Great affordable, working wear; Sania provided good customer service.

Go
Review №26

We are an ASI company - and moved our business over to them for Carhartt - shipping and processing was forgotten and the order got messed-up - they didnt tell the truth, and customer service was horrible. Their service made me look bad to my customer. Stay away - if they offer a cheaper price - there is a reason - they bring no value.

Yv
Review №27

Selection of clothes great and personal wonderful

Lu
Review №28

I liked all carhartt stuff. Good products for all works. They have a lot boots diferents brands, timberland, carhartt, and more. definitely Ill be back soon

Do
Review №29

My go to place for work clothes . Always have what I need

Am
Review №30

Never received a package ordered from this seller via Amazon. When I messaged to find out where the package was I received no response, explanation or apology. They simply issued a refund. I would have preferred the product I ordered. Lousy service.

Je
Review №31

I like the promotion and the clothes for my husband, I bought and boots and I love it.

Sk
Review №32

Love this place. My goto store for years.

Mi
Review №33

Literally just walked out because saleswoman couldnt be bothered to stop texting to help me... When I asked how much an item was she said Look at the tag

Ji
Review №34

Great selection of Carhartt and other work wear brands & prices are hard to beat. My go-to place for work & leisure clothes!

Gl
Review №35

Great stuff at great prices

jo
Review №36

Great store, the lady is super nice! Will def be back

Jo
Review №37

Great staff , very helpful, prices are fair.

Am
Review №38

Great store to find work clothes

jo
Review №39

I spent $150.00 on some timberland work boots through Amazon and it says they were delivered but i never got them!

Lo
Review №40

Good spot for workwear

Tr
Review №41

Pricey but worth it

Da
Review №42

Very nice

Ru
Review №43

Have it all for a tradesman

Jo
Review №44

Very impressed

L.
Review №45

Lousy customer service!

Ur
Review №46

Well

Ed
Review №47

Clothing and footwear are available for work

Va
Review №48

👍👍

Information
80 Photos
48 Comments
4.1 Rating
  • Address:18 S Washington Ave, Bergenfield, NJ 07621, United States
  • Site:https://ruggedoutfitters.com/
  • Phone:+1 201-501-8996
Categories
  • Clothing store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations