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General Plumbing Supply
71 N Washington Ave, Bergenfield, NJ 07621, United States
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General Plumbing Supply

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Ri
Review №1

This was one of the best shopping experiences in a long long time! The company has a great showroom with many products and price ranges to choose from. The displays give you great ideas. Best of all is the sales staff, our sales person was Wanda and she couldn’t have been better. The staff is knowledgeable, polite, and understands and meets your needs. Wanda made our bathroom renovation painless, she guided us well since she knows the business inside and out! We also did not have ‘sticker shock’, pricing is fair for their high quality line of products.

Sh
Review №2

Wanda is awesome. She knows how to put things together...especially if you are not sure what you want. Her patience and creativity was priceless. Could not have done it without her. GPS has beautiful fixtures and accessories. Completed my bathroom renovation in one day with Wanda.

Jo
Review №3

Excellent service. Wanda is very knowledgeable. The displays really help you visualize your kitchen or bathroom remodel or upgrade.

Ry
Review №4

I have been dealing with Wanda for many years. She is always the best!!

AL
Review №5

Stacie was GREAT. Helped with exactly what we needed for our new bathroom. She put it all together for us on paper and it is going to look great with what she recommended. They have a beautiful selection of everything.

Li
Review №6

Doing a master bath renovation and there is so much to pick from that it can become a daunting and overwhelming task. Thankfully, i was introduced to Wanda, the general manager of the GPS Bergenfield store who worked with me tirelessly and patiently. She has terrific insight and great suggestions. Can’t wait to see how it all comes together. Thank you Wanda!

We
Review №7

Worked with Karen LevinsonGot the job done very quickly and found everything that was needed.Karen is extremely knowledgeable and helpful with completing our renovations of our new bathroom.Thank You

er
Review №8

Very courteous and helpful employees. Nice selection in showroom.

Ta
Review №9

Wanda!!!! I was lost and overwhelmed with what to pick for my 2 gut renovated baths. I had the ideas of what I was going for but Wanda helped me tie it altogether. When she pulled something up for me, usually on the first shot I said yup, that’s what I want, maybe second. It was fast and efficient, she knows what’s up snd makes great suggestions. I’m going to be creating a very what looks to be fancy Roman inspired master bath, no interior designer needed, just me n Wanda! 😉

Ca
Review №10

What a wonderful experience from beginning to end! My contractor recommended I use GPS for my bathroom remodel and I could not have been happier. Easy to make an appointment and Wanda was able to zero in on exactly what I wanted to order even when I wasn’t even sure myself! Thank you!

An
Review №11

I must say I walked in here completely confused as to what I needed and completely lucked out running into Stacie who had so much patience and knowledge and she helped me put together the bathroom of my dreams ! She returned my calls at a prompt manner, was Courteous Helpful Understanding Honest and I walked out a happy customer ! If you are looking for top of the line Kohler and going into the Bergenfield location please make sure you ask for Stacie as she will guide you through with pleasure every step of the way ! With the help of of Stacie and Wanda my experience was definitely a 5 STAR

Ja
Review №12

Karen from GPS was so efficient, helpful, friendly, knowledgeable, and easy to work with. We are currently in the process of renovating 3 bathrooms, and Karen has absolutely been a pleasure to work with. She always returned our calls quickly whenever we had questions (which we had a lot of), and I really appreciated that. Our contractor recommended GPS to us, and we are very glad that he did b/c our experience was such a positive one. We are so grateful to Karen for all of the help that she gave us. Thank you, Karen!

Ju
Review №13

Wanda, was very professional and helpful in helping us make decisions on our renovation!

Jo
Review №14

Nicest plumbing store Ive ever been in. Wanda was fast and helpful. We walked in and 15 minutes later we had a brand new piece. Thanks!

Ro
Review №15

Wanda was a great help, explained everything and made great suggestions. She is very knowledgeable.

Al
Review №16

Wanda has been working with our clients for their bathroom and kitchen remodeling projects. She is very knowledgeable and professional and we are confident sending all of our customers to her. We highly recommend working with Wanda for all of your plumbing, bathroom and kitchen needs.

La
Review №17

Stacie was knowledgeable and a pleasure to work with

Di
Review №18

I visited many stores in search of the right vanity for our bathroom remodel. I was so happy when I met Julie at General Plumbing Supply. She was so helpful and knowledgeable. It can be overwhelming when trying to get all the right pieces for your new bathroom. Julie helped me every step of the way. I purchased the vanity, sink and light fixture for my bathroom and I am so happy with my new bathroom. The showroom is packed with great displays. Thanks, Julie!

An
Review №19

Nicely curated display selection of fixtures etc., youre not overwhelmed with tons of options, but if you want something else they can order it. Worked with Stacie who is knowledgeable and helpful. We picked out our bathroom fixtures and were very happy; will be back when we do our kitchen!

Li
Review №20

Showroom is not huge but it is such a good location for me. I would rather have the store close so I can go back and forth (which you will need to do if its a large project) easily. I worked with Wanda and shes awesome. Shes a great listener to your needs and has a lot of expertise in working within a budget. If I could I would give Wanda a 5 star rating personally.

An
Review №21

We recently did a gut renovation of our entire home, including the kitchen and 4 bathrooms. Wanda was absolutely amazing - she had endless patience, thoughtful insight, and helped ensure that our entire process was as effortless as possible. She coordinated timing directly with our contractor, and stayed on top of our project from start to finish. We couldnt recommend her more highly!

Sh
Review №22

I just want to say how happy I am working with Julie at the store! I found her very helpful and knowledgeable. Shes a pleasure to work with and I know when I decide to renovate my next bathroom I will definitely be going back to see her. I highly recommend the store and shes wonderful!

Le
Review №23

We recently remodeled 2 bathrooms. Cant say what a pleasure it was working with Julie. Her sense of style is amazing. From contractors to friends and family everyone was so impressed. She even helped me choose accessories that they didnt sell. After my experience I would never go anywhere else. Btw everything came in and was delivered as promised. If you are building or remodeling Julie is a treasure!!!

Le
Review №24

I had many questions during the course of our renovation project, and Eli was extremely helpful. He spent hours helping me in the store, as well as over the phone in between. Eli went above and beyond to resolve any issues, and didnt stop until we were satisfied with the outcome. He continued to take my calls with questions even after all of our items were delivered. I would highly recommend them!!!

Ra
Review №25

Julie at GPS spent hours and over 1 dozen emails helping me remedy a problem with a fixture cartridge that neither she nor her store sold me. Her customer service went above and beyond and I recommend this store and of course Julie for all of anyones plumbing needs. I purchased a different piece from Julie for another bathroom and it arrived right when she said it would. Thank you GPS and Julie

Pa
Review №26

Fantastic customer service in the showroom. Very knowledgeable and friendly people. If you need help for your renovation they provide excellent suggestions and ideas.

El
Review №27

We recently renovated our entire apartment, kitchen and two bathrooms and purchased all our plumbing supplies and fixtures at GPS. Wanda assisted us throughout the process and patiently helped us select and coordinate everything we needed to create a beautiful home. We made many visits to the store before finalizing our selections and she was exceptionally courteous, patient and knowledgeable, and there for us every step of the way. She was always helpful and responded to our phone calls, inquiries, visits and requests for any changes promptly and patiently. In short, we were extremely satisfied with the quality and service we received at GPS and wholeheartedly recommend them and will use them again for our next project.

De
Review №28

Wanda is amazing! She has such an eye for design and is so patient, helpful and knowledgeable. She took the stress out of home renovations and actually made it a truly enjoyable experience.

Ab
Review №29

Julie H. was incredibly helpful in every way. She made the whole process of renovating our bathroom a breeze, and her advice and professionalism made a huge difference. I would highly recommend her !

Le
Review №30

Bought a vanity from the Bergenfield showroom. Wasnt cheap . Arrived damaged. Salesman told me someone dropped it. Problem is I didnt discover the damage until my plumber came over to install the unit and we took off the top of the box. Called and sent a picture asap. Their solutions were of no help as I had the contractor there ready to install this along with other work. They were unwilling to comp me for the damage. So in the end, I have a damaged unit I payed full price for, again not cheap. 1k + . For that $$, this thing should have been pristine. Very disappointing !

Pa
Review №31

We had been thinking about renovating our bathroom and finally made a commitment to go through with it. We were encouraged by our contractor to visit GPS; as it turned out, we had actually purchased some items for an earlier kitchen project from them. We had very vague ideas about what we wanted the new bathroom to look like, however after our initial visit to the store, we had direction and focus. This is all due to the patience and insight of Eli Muniz. Eli helped to put this idea onto paper and ultimately into a real bathroom. His recommendations and suggestions came with experience and an eye for putting together a beautiful and functional space. He is knowledgeable about the products and takes great care to point out the many features of the products on display. Our materials have been delivered and we look forward to the remodeled bathroom.

Sh
Review №32

What an experience. Walked in the second time. A quick hello from the staff, but no help, or even asking if they could help. Very poor service!

He
Review №33

GPS was great. My husband and i worked with Wanda in the Bergenfield office and she was fantastic. Always responsive and helped us stay within budget.

Ja
Review №34

Wanda is professional, courteous, patient and has vast knowledge on all the product lines- she has helped me with 2 bathrooms and i will have her assist me with the next project, a steam shower -In addition, i will direct all my friends to her when redoing their kitchens and bathrooms- she is amazing, made this whole process manageable - Well done, Wanda!! Rita

Me
Review №35

Im in the process of doing a complete home renovation. I came to this store and had the pleasure of working with Eli Muniz. He was beyond knowledgable and helpful throughout this process. He had suggestions and advice which was extremely helpful to me.I highly recommend working with him!

Al
Review №36

Eli Muniz was amazing he is very knowledgeable of the Products and design. He really help us pick out and save on my bathroom faucets and kitchen. I will be back for my future needs just to work with him.

El
Review №37

I recently met with Wanda of General Plumbing Supply and Bergenfield and highly recommend her to anyone looking for a very competent, knowledgeable professional who listens to your needs and takes into account your budget. Wanda helped me complete ordering for a bathroom renovation and gave me the time and advice I needed. She made the experience quite pleasant, without any pressure or stress. If you needed expert help with any renovation ask for Wanda at General Plumbing Supply in Bergenfield and you will be very pleased.

Ro
Review №38

I ordered all the plumbing fixtures from General Plumbing Supply in Bergenfield for my new home. Wanda was so helpful, she spent hours with me making sure I was getting exactly what I wanted. Even two years later when I was having a problem with one of the items Wanda went above and beyond to help me resolve the issue with the manufacturer. I would definitely recommend Wanda and her team in Bergenfield for all your plumbing needs.

Ou
Review №39

We had our guest bathroom remodeling last Aug-Oct 2016 by Mike Ponce of AD Home Improvement (Super Awesome job!), and Mike referred me to Wanda Acosta of GPS Bergenfield who has been very very awesome and helpful. She is very knowledgeable and got us the beautiful cabinets, tub and Kohlers supplies at the very discount price. She saved us several thousand of dollars$. Love her!

Su
Review №40

My experience with Wanda was great her knowledge of what I. Needed was outstanding will use her with my kitchen when Im ready. SHES THE Best!!!!!

Ra
Review №41

STAY AWAY!!!! Recently purchased a shower set from this place and like many others found that one of the pieces was defective. The whole set was not cheap! Ideally if you buy something and it doesnt work then it should get replaced right? I called them right away to see if they can replace the cartridge that costs $40-$70 but the response I got is that it was installed wrong so in other words its pretty much my fault... Really? I just spent a lot of money and this is the response I get? I saw from previous reviews that if the manufacturer agrees the item needs to get replaced then it can take up to several weeks to arrive. During the sale I was told Moen has a lifetime warranty and value customer service. If thats true then why not replace the part and deal with the manufacturer yourself right? Customer service 101. Obviously we cant wait that long so now I have the task of finding a solution after spending a lot of money at GPS. If youre in the market to buy higher quality supplies please do yourself a favor and stay away from GPS! They dont value customer service and are willing to sacrifice it for a small part that can be bought in Home Depot or Lowes for cheap. Very disappointed! Zero stars but I have to click on one to post this. Not sure how this company stays in business. STAY AWAY!!!!

an
Review №42

Eli Muniz was the best rep I could have asked for! My house came out beautiful because he helped me choose the right products to fit my taste and needs. Words cannot express how happy I am with the results. Eli Muniz is helpful and patient. He was always available to help me when I got frustrated with process of renovating my home. I highly recommend Eli Muniz!

Jo
Review №43

Awesome place with an even more awesome staff. Julie is simply the BEST!!!

Or
Review №44

We got our plumbing supplies, Kohler products and soaking tub from GPS Bergenfield, NJ for our master bathroom remodeling. Wanda Acosta was very excellent in helping us with the supplies at the very discount price. She is very helpful and always follow up on the materials!

Lu
Review №45

So grateful that Wanda picked up the phone at Bergenfield General Plumbing supply when I contacted them for help. Problems arose with GPS at a different location. Wanda listened to my complaints and directed me to the right person. In addition, she helped me to make an informed decision about a vanity and countertop.She is a true professional and I appreciate how she works to make things right! Also, a shout out to Julie who helped me in the past.

Li
Review №46

Elisabeth is awesome! She knows products well, what finishes are available from who, normal delivery times, who can rush, etc. Elisabeth at GPS Bergenfield for l=plumbing is the best!!

Ch
Review №47

The staff were pleasant to work with, however, I often felt rushed into making decisions, and certain key parts of my order ended up taking months to arrive and I was not told this when I placed the order. I was left without a bathroom vanity and sink for over 2 months, when I easily could have ordered something else if I had been told of the timeline.

Pa
Review №48

The people was very nice.GREAT service!

Ro
Review №49

GONE. DOES NOT EXIST

ri
Review №50

Very helpful

Information
100 Photos
50 Comments
4.4 Rating
  • Address:71 N Washington Ave, Bergenfield, NJ 07621, United States
  • Site:https://generalplumbingsupply.net/bergenfield
  • Phone:+1 201-244-8500
Categories
  • Bathroom supply store
  • Plumbing supply store
  • Kitchen supply store
  • Lighting store
  • Shower door shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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