He def knows how to do his job. Recommend i have got my phone fixed for the past few months there after a friend recommended. Good deals nice service my repairers are very quick.
Great store for all your phone needs and some awesome owner and staff great deals
Always friendly and fair priced!
I love this place, great place to get a refurb phone as good as new. Weve purchased 4 from them over past couple years. They are not located at address shown in Google they are located in Grayton Rd next to Subway.
I bought an iPhone 12 Pro Max and got a really great deal very happy with the purchase
Its a very good place to buy a cell phone at nice prices good selection of phones and friendly service and they got all the accessories.
Mike always takes great care of us! Appreciate the great service!!
Great people. Very helpful
Great place, helped me get a great deal on my phone.
I am always treated like a valued customer every time I go in there. They certainly know what they are talking about when it comes to phones and tablets! If you have a problem with a phone or tablet, I highly recommend to go see them!
Had exactly what I needed, very friendly and reasonable prices. Helped set up phone and had no problems would definitely go back. Owner even applied protective screen and was perfect
Good place took real good care of me
City Cell always take care of my needs. This time I needed a new screen protector.
Mike and Rico give fantastick customer service amd that is why we keep coming back!!!
Great service with great people. Great prices.Will be back soon. 😁
Weve been paying for Insurance that we didnt end up having when needed.
Mike did a great job helping me add memory to my old phone.He was attentive, knowledgeable and helpful.
Great place to find a new clean phone and not pay hundreds and hundreds more than you should. The owner is super nice and easy to talk to as well. Ive already recommended this page to friends and family. Will return for my mobile needs, thanks!Just Make sure you do a hard reset if you get a phone. The setup has already been done for you and dont know if theres some software installed in it.
Amazing deals and theses guys are the best
Quick service recharged.
Knowledgeable and friendly staff, with an amazing inventory. I highly recommend.
I dont usually post reviews but after visiting a few other stores the employees at this place were so great it deserves one. I was helped by someone named Mike he made sure I left with everything I was looking for and at a great price. I didnt want to post a review until Ive had my phone for a few weeks but now that I have I can honestly say I am happy with my purchase. I bought an iPhone 7 for myself and will be going back to get one for my boyfriend. Highly recommend this place!!
We went in there for the first time today. Very nice atmosphere, clean store and the employees greeted us right away and were very courteous and helpful. Treated us like we are important. What a great store. We will go back again. Had some nice items to purchase...watches etc. Great prices on phones too.
Bought 2 phones from here as, “new”. Went to the Apple Store since we were having difficulties with the phones and found out they were used not new..
Rude and not empathetic or caring. Owner or manager Mike puts off resolving issues with long term regular customers even in emergent situations. I bought every phone from him for my husband and I for the past several years and sent him over 20 customers as Im an head hunter and have a great social network yet when I was in a emergency situation a few weeks ago and needed 5 minutes of his time he stated not now and pushed me off for another day so I went somewhere else and called every referral to inform them that the culture of this store has changed. None of us will return again.
I got charged 575 dollars for an iPhone XR when he posted them on offer up for 450. I feel played. Nothing I can do now I guess . I always try to give people the benefit Of the doubt .And to your response you said I’m giving you a case and screen protector for free , “I’m saving u money”. I never asked for those things. You gave them to me . But it’s ok I’m always gullible and it’s my fault for falling for it . And even if that were true (which it wasn’t, u threw those things and didn’t even ask ) It shouldn’t cost an extra 75-100 for those things . It should’ve been at least 500 out the door
Very professional and helpful ive been coming here for a while my 5th phone I recommend this store to everyone honest people who treat you right who care about your business
Mike got me taken care of quickly even though I walked in as they were closing. Very quick and excellent service. I’ll be back for sure.
Good for anything business very professional great customer service.
Ive been sitting outside the store 20 mins after open time, no ones here!
Great service!! Helped me choose the right phone at a good price. I went to an at&t store before finding this place. At&t said they couldnt not transfer my content from my old phone to my new phone but when I came here they did it with no issues which I found very helpful. Great experience would recommend!!
Good service and the owner Mike answered all of my questions.
Bought my iPhone X from here. Great Price, Unlocked and in the Box w/ accessories. Place is amazing, Highly recommend if you want an unlocked device that is yours and not financed.
Knowledgeable, great selection at great prices, will find what you need if not in stock.
Great place. Love the staff an they make you feel very welcome. They give great deals. I recommend
I have been dealing with Mike and this store for the last few years. He has always been helpful and very reasonable on prices for the phones. Im very happy with my service from this store and would highly recommend it.
These dudes are the best. Have fixed two phone screens with them, and theyve had it done in less than 20 minutes each time and its been affordable.
Update - I noted from my other email it was a great place and I do still agree. However I had an issue where my camera didnt focus when taking pictures the issue started to grow when my camera shook when trying to take a picture in general. I later got it fixed for $60 at the Apple Store. Remember you buying a used phone and will not always be informed of issues.
Got an iPhone 6s Plus from here. Works perfect & was in perfect condition. Of course since I didnt get it from an official retailer I will add my own warranty on the phone. But overall the guy who helped me was friendly and kind. Beyond taxes the price was reasonable. He threw in a free official iPhone charger ($30 value) and also a tempered glass screen protector. Im very happy with my purchase and took his card cause one day Ill go back.
Had made a call to them on a price to do a battery replacement on my girlfriends older iPhone. Service was fantastic guy knew his stuff who did the repair right in front of me the battery was so bad it was melted to the back of the phone. I had got there 15 minutes before they had closed and they still did the repair. I will definitely recommend them for anything.
I wish I could give this scam of store zero stars!!!! Avoid Mike at all cost. This jerk sold me an iPhone 7 claiming it was brand new for $600. Come to find out this particular iPhone was recalled and the software is damaged. The phone was sold to me in August but the recall was in June...... I called Metro PCS customer service line about the issue and they said they will open a repair ticket for me for a metroDealer to open and begin repairs free of charge (because I shouldn’t have been sold a recalled phone in the first place) and if they can’t fix it I will receive a new phone. So I went to Mike and simply told him the problem with the phone and that metro has a ticket on my account to be inspected. He laughed in my face, and told me that it wasn’t his problem and there wasn’t a recall. He wouldn’t even check my account! I reported him to Metro and will keep reporting him until this is resolved. Come to find out when I went to Apple, they said all cell phone carriers were informed of this recall. SoLie #1!!! Then when they were working on my phone they told me that it was clearly a refurbished phone and no way was it new. Why? By this jerk Mike lied to me and sold me an unlocked Verizon phone that was sold on February 2017 and the phone was still under the original persons number. LIE #2!!!!! This jerk is a scam artist, and I honestly hope more people catch on and he closes down.
Great people. Newer phones. Low priced. Will only take my phones here. They do repairs also.
As a small business owner my self this is the place I go to get all my technology needs, repairs and updates. Mike is all around great and know customer service is most important! Thanks for always taking care of me!
Come off as nice people, but they try to see what they can get away with as far as ripping you off . Be careful
Well i have switched 4 of my family members to City Cell. I consider this place awesome. They are respectful. I reccommend if you want to go to a very business orientated cell phone business you also try City Cell. I totally count on them for my servicess
Purchased iPhone 7 128gb works great been about a month ago very fair pricing!!
Love this place great prices Mike always has what I need and takes care of everything from my phones I always recommend this place to everyone my mom has even started going here for her cell phones cases and anything she needs very helpful and a Professional place of business
The manager is very noleged eval and helping with photos!
The best, professional, knowledge second to none. Products for all, carriers for most if not all.
The first time I came here it was great the second time I came in I got screwed when trading in a new s8 he didn’t put credit towards my new phone and there is no talking to them your wrong they’re right doesn’t matter the subject . The smart pay will make you pay at least 200 more than what it actually costs and city cell prices are over the top . They will compare there phones as if they were new and sell as if they were new when there not at all you won’t even get box for your “new phone “ you definitely won’t get all the cords (iPhone headphone adapter for example) if you do come here get ready to hustle or get hustled . Ask a million questions otherwise you’ll get screwed they just want money .
Bought a phone and they said we had a 30 day gaurentee but failed to mention it excluded returns. I had the receipt two days later and when I tried to return it, they said no. Any legitimate business would offer a return with in a certain time frame. Just another run of the mill, sketchy scam business, if you want to call it that. Oh and both phones I looked at werent even charged so we stood around waiting to see if the thing even worked. They also told me the phone was a display phone, however there were a few dents in the side. So that didnt make sense. The the box looked like it came out of the trash that wasnt a iPhone box. Companies like Verizon and sprint keep the boxes of the display phones so why didnt they have the iPhone box of it was a display? Just over all sketchy place. Next time Im without a phone like I was, Ill opt to go without a phone before going there.
The people help in the best way, alot of variety to the store and a neat look
Honestly, he acts like one the coolest people and tells you constantly hell give you the best deal and that hell hook you up but in the end you always get screwed over💯 Im out almost $900 and my credit is messed up because of this store. If you come here and get your phone turned on your guaranteed too be back up there within a month or so getting SOMETHING fixed! Also told me my phone would amount too no more than $420 n im now paying $901
Excellent service, affordable pricing, and very friendly owner. Ive bought my last two phones from this location and each time I payed (new phone) at least $100 less then the same phone (refurbished phone) listed on Amazon or Ebay. Although I have never purchased additional phone accessories at Verizon or AT&T in the past, I left fully loaded with a very affordable case and glass protective screen on both occasions. Owner even installed protective screen perfectly free of charge! Thanks from Inspire Vapes!
The absolute best place to stop for any of your cell phone needs!!!!
These guys are great, always helping with anything I need! Need a phone visit City Cell in Berea.
Good place. Very helpful. Lots to choose from
Great place with a great owner that hooked me up with a great deal. Amazing prices for perfect condition phones.
Want a great deal on phones check out this place
Love best place to go for all device needs
Great people, great service, great price and owner Mike is a great person to deal with.
Very honest and reliable clean store highly recommend
Owner was very helpful and knowledgeable. Friendly atmosphere.
Horrible - owner Mike does not take any responsibility and very untrustworthy. Sold us rebuilt phones that had to be fixed various times by honest CELL PHONE REPAIR SHOP people - AVOID!!!!!!!
Great service, good prices, nice people
Quality repairs done at cheap prices
Don’t go Mike will screw you over on everything
Great price on phones
Thank you city cell for your awesome service
Its ok,pricey place
No phone cases to match my phone, service sucked, avoid this place.
Great business here!!! Low Price on just about everything!!
Return policy sucks, and if you don’t know much about phones theyll make extra charges for things you could have gotten done for free to begin with,Like a mechanic who says there’s a serious problem when it’s just a spark plug wire
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