Initial interaction with this body shop was quick and pleasant. The man looked at my car and got the estimate from me. He told me the time frame to order all the parts and said I would receive a call in that time. They were also easy to get hold of and pleasant on the phone. I will update after my car receives the repairs.
Had my car in their shop recently. They did a fantastic job! Highly recommended. It was an insurance claim and they repaired it in a timely manner. They also guarantee their work as long as we own the vehicle. Check them out if you need body repair done to your vehicle.
Didnt have much interest in helping me with my issue. They are too busy or I should go to the dealer or my mechanic.
I was exceptionally impressed with this operation. They were not only friendly, courteous, and helpful, but their service went above my expectations. They cleaned and polished my car, detailing things I was not expecting. Pricing was good as well. Should I need them again, I will definitely use them. Additionally (another event), when my son was in a car accident their tow truck driver helped encourage and calm the nerves of my extremely nervous 17 year old son. Class acts.
WOW!! Lets see where do I begin..... Chris and ALL of the guys here are truly amazing! They have fixed my truck, now 3 times and each n every time I am more impressed with the quality of work they have done. Also, every time I have picked up my truck, it was detailed perfectly spotless! Highly recommend this auto body shop!! If you want TOP NOTCH..... this is your place. 🌟 🌟 🌟 🌟🌟🌟 🌟🌟 🌟🌟
I recommend this place.They have done an excellent job two different times with the last time being from a hit and run which they made my car look as good as before the accident.They even cleaned it up afterwards.I was very pleased with the results.
Professional, great service, explained what would happen well.
Very pleased with the results on my car. Men were pleasant and I would refer this shop to anyone looking for a great job done! AWESOME 👍😊
Let be honest here... this place offers the best service this side of the Mississippi. From customer service to service on vehicle, not too mention the gift bag when picking up your vehicle.
Did exactly what they said they would do. Brand new truck that had 689 miles on it when it was hit. Made it look brand new.
Chris is absolutely amazing! If you want top notch repairs and service I highly recommend these guys! You won’t be disappointed!!
I havent worked with the berea branch office except to drop off a rental vehicle but renfros is overall a great place. They took great care of my baby after I got rear ended.
Chris at the Berea location was incredibly friendly and helped put our minds at ease over the damage done to our Jeep. Will definitely recommend to anyone.
Great people very helpful. Clean neat shop. I was impressed!
Went in to get a quote to have my car fixed and was completely ignored for well over five minutes while the guy took a personal call. Would find someone with better customer service.
These gentleman did a fantastic job on my van, and did it in a timely manner. They are courteous and go above and beyond to take care of their customers.
There work was good but it took them over a month to fix my car and they didnt keep me up to date on it I would have to call them and I felt like they didnt like me calling my work was done in berea
Once I discovered Renfros, I have never gone anywhere else when Ive needed work done on my vehicle, due to anything from a minor fender-bender to a major collision, or even just a tow-service!I have even gone there with minor issues or even just car questions and they have always been super-helpful!!
Friendly and courteous staff that does great work.
Great place with the best customer service.
Sat in the lobby for 15 min and no one ever came out to see what I wanted, just ended up calling to ask my question
Nice people.
Overpriced