Fabulous service! I Called them at the end of a Friday, and they were nice enough to come out that day. They went above and beyond the call of duty to repair a broken refrigerator. I Can’t recommend this company highly enough.

9/21 no longer selling parts

Very helpful. Came to fix our fridge. Also let me know what would likely be the next thing to break and how to fix it on my own to save the cost of a service call. Now, three years later, I used that fix. Very honest. Very knowledgeable. Very personable.

Awesome called in the morning and they came out in the afternoon A+ Great Service

My family has been customers for many decades -- and have never, ever, been disappointed with the service......which includes purchasing appliances and repairs. Anyone with older appliances that need repairing, J & J should be the first phone call; I have a Sears refrigerator that has been in the family since the early 1970s.....J & J has kept it running smoothly through all those years.

Guys were friendly, efficient and fast. Would definitely recommend. Thanks again!

Fixed dish washer. good service. these are the guys to call.

Was having issues with my washer and was looking at A minimum of $350-$500 to replace it. But as a last resort I decided to call J&J appliance to see if they had any advice on how to fix it. I spoke with Jim Senior and I described to him what was going on. He gave me a most likely solution and I was able to do the repair myself in less than a half an hour. Turns out he was 100% correct and my washer is running perfectly like its brand-new. Thanks again guys and if I ever have any issues with any appliances moving forward you will be my first call instead of my last.

Yes, the older gentleman on the telephone does interrupt you while your speaking. (Gave me a bad impression at first) I can tell its not because hes trying to be rude, but very busy. He has been running this company for so many years he knows the diagnosis before you spit out your sentence .They are knowledgeable ,kind and courteous in person. I have used them to repair my freezer and to install a new dishwasher. I recommend them. Family run business.

Nice guy! Always has my parts in stock, very knowledgeable. Thanks Jim!

Have had J & J maintain all my appliances for over 25 years! In all those years, twice there was a problem with a renewal part. Both times the part was immediately replaced with absolutely no hassle. The true measure of a vendor is how they handle a problem. J & Js business ethics are superb. Theyre honest. Ive made it a practice to NOT purchase the extended warranty if I purchase the appliance from a Big Box store. Dont need it because I use J & J for maintenance. If possible, I buy my appliances from J & J. . If they seem a bit short during conversation - - theyre busy ! !

I spoke to Jim the owner today because our 4 year old LG Front Load Washer has loose bearings and weights and LG will not cover that and he offered to look into parts and repair cost. He called me back to give me an approx. price range and gave me his honest opinion and told me that it wouldnt be worth neither of our time to do the repair work. The appliances now a days are all junk and not the same as what they were 20+ years ago. I asked him if he would recommend a front load or top load and what brand and he said go with a top load and a Whirlpool. I want to thank him for taking time out of his busy day to help me resolve my issue even though he didnt make a dime off of us. He saved us from wasting our hard earned money unlike LG.

Very professional and knowledgeable about the appliance I needed repaired. Tech that came to the house was very courteous, professional and explained what needed to be repaired and how he would go about doing it. Will definitely call them again if in need of another appliance repair.

The older gentleman that works here has absolutely no patience and is very aggressive. The other guy is very patient and knowledgeable he should be the one running the place as the older gentleman seems to always turn to Him for answers. Ive purchased here several times and dealt with the younger gentleman several times and had absolutely no problems he always helped me out within a few minutes. I came into the store today with a piece of a burner that I needed to replace from my stove and was berated by the older gentleman like I was an idiot for not being able to tell him about the part he had in his hands.... I thought he was supposed to be an expert? All I needed was a little 6 inch hose with connector on one side and threads on the other.

Wow! I attempted to use this company. I spoke to Jimmy, after missing his call. He ended his call with God Bless, which led me to believe this was a great company to use. We didnt even make it past the phone call. He interrupted me over and over, after asking me to explain what was wrong. He belittled me and then had the audacity to ask if iI wanted him to help me or not. No thank you. Ill take my business somewhere else. I was looking forward to helping support this small business. However, after this, I would recommend against this. Take your money to another small business.

Called to make a repair appointment. Very rude. Could not give an approximation (morning or afternoon) of when they would be able to come even after I told them I needed to know because I have to take off work. Poor customer service.

Jimmy, one of the owners has a terrible temper. It is impossible to try an work through him. I hear the techs are fine but impossible to do business with them over the phone. The person is so combative for no reason. Your service will be canceled because he talks over you and is extremely rude. Easy to find another service provider. Stay clear.

Needed a part for my washer. Theyve got anything youd need. Also the guys there are very nice

I will never consider using this company again. They charged me $108 to tell me to call Best Buy. Then he complained that he didnt like LG refrigerators and told me that I should consider buying a second refrigerator so that Im not stuck again. Not helpful at all.

They provided great repair service, but their building is now gone. I am very sorry to see.

I would not give a rating to this company. No customer service ethics at all. They are providing service for HSA and does not respect the customers provided by HSA contract. Will never call this company again and spread the word around on social media.

I called on Friday with a refrigerator home warranty service call and they had a technician out on Monday! Buck was friendly, knowledgeable, and also provided a little education on the issues. Thanks!

Our dishwasher went out. They came out same day and fixed the problem for a reasonable price.

Prompt, professional, affordable and not only fixed the problem but corrected the manufacturer error so it will not happen again! Will definitely call them again.

They have always been very nice and helpful.

They were helpful, prompt, and reasonable. Fixed the freezer the same day.

Super friendly and helpful.

Very honest! walked me through my problem and saved me $$$.

Can not say enough good things, great experience

They showed up the day they told me, they worked efficiently and fixed the appliance. I would use them again.

Very helpful, Very knowledgeable.

The store is gone.

Super people