Great experience today. VERY friendly, helpful, and most importantly...knowledgeable! Will do all my future business with them. Had exactly what I needed, and the employee who assisted me even went out of his way and gave me tips to help with installation. The best auto parts store in NWA!

Was basically called a liar by the owner of the place. They have good reviews, so maybe he was just having a bad day, but it was a really really bad experience today over something that should have been nothing at all. The employees there are fabulous, never dealt with the owner, so maybe its just an issue with the owner. Bad experience.

Exceptional services, thank you very much, will always come back

Knowledgeable staff,quality parts

NAPA saved the day when my camper blew a circuit breaker. They were the only store in town that had the part in stock. Friendly staff. Will return to this store.

It was a quick in and out. Helpful.

The guys in here always have what I need. They deliver parts quickly, and make good hydraulic hoses. Good selection of industrial filters, as well as tools, chemicals, oils, electrical parts, and general auto parts.

I went in on a Saturday afternoon only customer in the store a tall fellow helped me out ,probably in his fiftys,.seemed knowledgeable ,swing and a miss,so all evening I wondered,.did he sell me the wrong wipers for a lexus,because he would have the wipers that actually fit ,by the time I came back,instead of just saying oh we dont have those in stock,there by losing the sale,.surely he is trying to complete the sale not just overwhelmed by the difficulty of looking up common parts,#good help is hard to find

Make sure you keep your receipt. They will not honor your warranty without a receipt. When your information is clearly in their system. This the only Napa that I have experience this behavior.

Friendly, helpful team members who ensure questions are answered and solved. Thanks!

Definitely helpful in retrieving parts and prices. Theyre truly professional.

Walked in and was immediately greated and asked if we needed help finding anything. We said yes and the gentleman quickly started looking for the size socket I needed then realized it was a speciality size and took us to where the had them. We also got a great deal on a low profile aluminum floor jack! They also had a table full of on sale items with some great deals! Better get in there and check thise out before there gone! Great customer service!

5 🌟 parts house very professional very nolegable staff. The also stand behind there Napa parts. Been working with them for 15 years never had any problems. thanks Napa.

I just walked into this place to go get me a headlight for my truck there was five people in the store all four of them attending to what they were doing by the registers not one of them acknowledge me how I was or what I needed thats pretty sad on my lunch break had to go to AutoZone not only did they greet me they also help me with my problem thank you AutoZone for not being like Napa

People are knowledgeable and polite.

I always get great service from Glenn, Jason and Adam. The prices are always very reasonable, and everyone there is very knowledgeable.

Helpful finding a replacement battery for our truck. Great customer service.

Last locally owned parts store in Bentonville. Great, knowledgeable staff and lots of inventory. Plus 20% off whole store every 2nd Saturday of the month

Ive always had good service. I agree with the review about the old guy with white hair. Avoid him and everyone else is good.

If you have to buy from a parts store (instead of online), this is the best

Great service help you look for what you are looking for

Horrible customer service...Ive been in this location multiple times now, and each time I was talked to as if I am stupid and a burden to them (and I am a certified diesel mechanic) The old man with white hair is about as rude as they come and is no help whatsoever, even with something simple as finding a part! I would steer clear of this location if I were you!!! I will definitely NOT be back. Check out Oreillys or Autozone in Bentonville instead!

Very knowledgeable on parts. They tend to go above and beyond to help.

Horrible! Old man is rude and unhelpful. Will not go back. Suggest going somewhere else!!

Always have what I need.

Very eager to satisfy customers

Very nice guys, being a woman, wasnt made to feel like we were idiots!

Ordered online they had it when I went there to pick it up

Well stocked store friendly people

Help was prompt and super helpful.

TOTAL JERK & COMPLETE WASTE OF TIME. GO SOMEWHERE ELSE!

Great customer service

Neat store and nice staff

Good stuff!

Good people

Very helpful employees

Best parts in town

Friendly and helpful