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Slumberland Furniture - Benton Harbor
756 E Napier Ave, Benton Harbor, MI 49022, United States
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Slumberland Furniture - Benton Harbor
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Ga
Review №1

Jesse was very attentive and took care of all our questions and went above and beyond. The store itself has an incredible variety of quality merchandise from bedroom to living room and more, all at great prices. Very happy we went there and will definitely go back whenever we need any type of furniture.

Mi
Review №2

We had a really good experience buying the recliner we chose. The salesperson check on the availability and found out that we only had to wait two weeks. Very happy to do business with Slumberland mainly because we got professional service.Thank you

Pa
Review №3

Great selection, professional sales associate, (and beautiful too), and efficiency on my paperwork. Whats not to like!If youre in the market for furniture for nearly every room in your house, you need to make Slumberland one of the places you choose to checkout their amazing selection! You wont be disappointed

Jo
Review №4

Terrible customer service, was told theyre waiting on us so they can go home. We were thinking of purchasing a 3k dollar sectional. So we left. I then purchased a recliner because they had the best price, told it would he here by the 3rd October, called and was told it would be November. Ill avoid this place

Sh
Review №5

Marty was incredibly helpful without being pushy. He answered all of our questions and gave us plenty of options. Great service!

Ly
Review №6

My mom was looking for a recliner. she couldn’t go to the stores looking as she broke her hip. she bery specific requirements, it had to rock, her feer had to touch the ground and the footrest has to be have the bridge (solid, no gap between the footrest and the chair), it needed to match her living room. I came in talked with the crew, we found the perfect march for everything my mom wanted. thank you so much for your help and patience. i took the chair home that day. my mom loves the chair. she said it was every thing she was looking for.

Ge
Review №7

Nice fellow waited on me. Very patiience while I made my decision. Store had most of what i wanted. Definitely will shop their again. GM

Ci
Review №8

Service was supportive, educative, efficient. Delivery was later than expected but the staff were kind, carried smiles and a very positive attitude and they were caring in their delivery of my chairs. So appreciated the service and care I received.

Da
Review №9

I purchased during the labor shortage they were short staffed but still very helpful. Kay helped my wife and I pick out a nice sectional. Very happy with the service provided.

De
Review №10

I completed an over the phone order with Marty. He was extremely kind and was able to answer all my questions. The piece I bought was at a very fair price with an extra $50 off for signing up to receive email.

De
Review №11

Salesman was very friendly and helpful, but he did say he would call me on Sunday to discuss some upcoming rebates , never got a call . He did make it right with a follow up visit .

V
Review №12

Good selection of furniture. Sales people were helpful and not high pressure 9

Am
Review №13

Great service. Jeff was very knowledgeable, my bed frame was in stock and I have a delivery date. I also made plans for the next purchase. Thanks for a friendly and efficient experience!

As
Review №14

Very polite and friendly, answered all our questions. Cant wait for our furniture! excellent selection too!

Ki
Review №15

Kay was very helpful and knowledgeable and very patient. She made sure that my mom, Lois Hoyt, and I found just the right items for our needs.

Pa
Review №16

Slumberland has a great selection at many price points. We were allowed to look around without being pressured by salesmen. They ✔in from time to time, then were available to answer questions when we were ready. Itll be 6 week wait for our furniture but we were told about that right up front so it was no surprise. Im very happy with our shopping experience.

Su
Review №17

The sales personnel were very friendly and helpful. They know their products and their are many to choose from. It was a pleasant visit.

Is
Review №18

If your looking for a huge selection at amazing prices, Slumberland is the place to go. If you need assistance in selecting the perfect piece of furniture ask for Marty. He is extremely knowledgeable and accommodating when it comes to finding the furniture you need. The kind friendly atmosphere and clean sales floor makes your visit comfortable, the sales personnel are not pushy and help you choose the right piece for your home. If your ever in need of of a new piece ask for Marty!

Ja
Review №19

Awesome customer service. Kay was great! Super helpful even when they were very busy.

Va
Review №20

What I liked best was that the sales people didnt hover. We were able to browse at our leisure. Prices and selection are good. We found a sofa and love seat to suit our needs. I would recommend this store.

El
Review №21

Bought living room furniture. Love it. Marty was very helpful. Thank you

So
Review №22

Recently purchased a new bed from here. We got a firm, which works for me but not my husband now. Its hard to tell if something is going to end up working out from only laying on it for a few minutes. But it is what it is and were making it work. We had great service and the staff was very helpful in telling us about all of the different mattresses. I will say that we were ready to buy that day and bring one home. They do not have them in stock, so you will have to wait. If you dont have a problem with that, this is a great place to go and buy a new bed or any furniture. They offer quite a lot.

Fe
Review №23

Painless process of buying a couch. Took less than an hour to find the right one. Didn’t feel pressured. Really happy with the customer service and our purchase.

Th
Review №24

Very friendly and professional. Enjoyed browsing through a very clean and nicely decorated store with no pressure at all! Are thrilled to receive our two new chairs next week.

Ra
Review №25

Great customer service. The sales rep are attentive but give you space.

C
Review №26

I am very happy with this purchase. No pressure in the sales area.

We
Review №27

Kay was amazingly helpful! Totally would reorder from her! Just now we gotta wait and see how long its really gonna take to get in.

St
Review №28

Went to Slumberland to buy a recliner. We were met by a very friendly sales lady named Kay. She took the time to help us find just the right chair, and explained all the buying and delivery options. We liked her and her ideas so much that we also bought a dining room table and a console. If you’re looking for furniture in the St Joseph area, stop in to Slumberland and ask for Kay!

Be
Review №29

This place is the worst. I bought a couch from them on Halloween that I fell in love with. Was told I would get it sometime in January. It didnt get delivered until the middle of February and it was broken. I called their customer service told them I want a new couch. Was told had to have a technician come out but it wouldnt be until April 1st. Kept getting calls that our time was getting moved back because of him being behind. He the call at 9pm to tell me he is 30 minutes away. I had to cancel and my husband lost a day of work. Next day I called customer service again and she said that she put it in for a new couch but when I called the store was told that it wasnt on there. So now I have a broken couch and they are not doing a thing. They only care about the $$$ not the people.

Re
Review №30

Purchased a reclining sofa and chair. Slection was very good, and sales was informative, but not pushy, allowed us to take our time to really shop. The Service Staff were also friendly and helpful. Will definenitly be shopping at this store in the future.

sa
Review №31

Nice people, nothing in stock and didnt know when it would be in stock

Tr
Review №32

Accurate quick service Marty made sure we had everything we picked out in the matter of a few weeks even with the pandemic going on. He pointed out recliners equivalent to the style we were interested in. Good help and knowledgeable help in the store.

Th
Review №33

Its wonderful to know that you can still have a wonderful furniture-shopping experience without any pressure to buy. The selection of furniture is huge and the price range of items fit into everyones budget. Everyone we dealt with was friendly and helpful. My husband has been enjoying his new lift chair since the day we brought it home. Thank you!

Am
Review №34

We went in to get a dresser for our daughter and left with purchasing one for her and our son and a tv stand. They are friendly and have great prices. They also have military discount. Kay Baugher greeted us and was very knowledgeable and helped find exactly what we were looking for. We will be back!!

Ja
Review №35

I was impressed with both the selection and service offered at Slumberland Furniture in Benton Harbor.Anyone could spend hours looking through all the furniture they have on display, not to mention all the other furniture they can order for you.They offer bedroom outfits, living room furniture of all types, and they offer a fairly extensive mattress department that includes Tempur-Pedic mattresses.The environment is very relaxed, no store associates ever made me feel pressured or uncomfortable in anyway and would give as much space and time as was necessary.I would recommend anyone go to Slumberland Furniture if you are in the market for good quality furniture at reasonable prices.

La
Review №36

Very good experience. Asked if he could help us, told us where to find what we were looking for and left us to explore., which I like. Hate salesmen to follow me around. Very friendly, gave us a good price. Will go there again if I need furniture, etc.

Th
Review №37

Wonderful working with these folks. Very helpful and worked with me on everything. Would recommend them.

Sa
Review №38

I am very please with the service I recieved. I will be going again when I need something. The sales person Jeff was nice and helpful.

D.
Review №39

I have always been fortunate to find excellent prices on great quality furniture at Slumberland Furniture.I have been a customer for several years and have always gotten friendly and professional customer service.Could be because I have had the same salesperson.

TR
Review №40

Purchased a new mattress and a recliner that was too good to pass up. Very good selection and quality to choose from. Prices were very reasonable and KAY was great at explaining our options. Great customer service. Will definitely go back.

Er
Review №41

Very friendly service was not pressured to buy or hovered over. Was able to order exactly what I want. Will be back.

Ka
Review №42

Great customer service. Decided we wanted a lower set of box springs on the bed we purchased six weeks prior and were accommodated easily. Highly recommend!

Sa
Review №43

We needed a bed frame. When we arrived, Marty helped us. Didn’t pressure us for anything. He got just what we needed. Nice clean place and everyone was nice and friendly. Will definitely be back.

Ma
Review №44

We had a great experience with Jeffery as our salesman. We did have an encounter with another salesperson that was not satisfactory. We didnt appreciate the pressure she put us under and quite frankly was unprofessional. I understand they work on Commission but that did not sit right with us.

Ja
Review №45

Courteous sales associates and had a great experience.

Al
Review №46

Jeff stands behind his products and guarantees providing customer service as it’s meant to be. Pleasure to work with someone of his caliber when making home furniture buying decisions.

Pa
Review №47

Kay was very helpful in choosing the right chairs for us. I enjoyed working with her. Price was very competitive.

Ka
Review №48

Purchased a quality queen sized mattress and box spring today. The manager, Jeffrey gave helpful recommendations and was able to answer my questions as well. I will always support Slumberland, they have provided items to the Department of Health and Human Services (for foster children).

ka
Review №49

Very prompt and fast service pleasant experience from the salesman and sales manager.

Cy
Review №50

Well we bought a bed for our son in March and were still waiting for delivery, so if you need furniture now, go somewhere else.

Vi
Review №51

The staff was friendly and helpful. The furniture is of good quality and I would recommend them to family and friends.

Li
Review №52

Bought a comfortable couch here for a fair price last month. Very clean and attractive show room. Helpful salespeople.

Ar
Review №53

Great service and get deals! Bought three things two were $999 and I got a discount which bumped it down to $750 each! Saved money and happy with the product I’m receiving.

V
Review №54

Great! Will definitely return, thank you!

Ba
Review №55

We found our new dining table and headboard for our bed here. The people were great to work with and if you need any furniture they are going out of business so everything is priced to go!

Sh
Review №56

I love my new king bed and living room furniture.

St
Review №57

Kay was very helpful on our first an second visit when we purchased a new bedroom set. No press selling and answered all of our questions. Plus we were able to take advantage of a great Labor day sale.

Mi
Review №58

Marty was really helpful. Knowledgeable about products we were buying, not pushy, let us wonder the whole store. Looking forward to our new living room!

ry
Review №59

We were looking for a sectional for a while online without much luck so we decided to check with our local Slumberland. So glad we did! Jeff was knowledgable and helpful and found us exactly what we were looking for! The store was spotless, unlike other furniture stores Ive been to, and all the employees were wearing masks which made me even more comfortable in choosing them. Will definitely choose them again!

Ja
Review №60

Glad to have this store serving our area. They have a nice showroom, and all sales people were super helpful.

Mi
Review №61

Always courteous, always got a hot Buy. Easy shopping today

Be
Review №62

My visit and purchase today at Slumberland was very cordial and pleasant from my original phone call to the completion of a mattress purchase. I bought there 3 years ago and anticipate a third visit them again soon.

He
Review №63

Excellent selection and service. Many great options and prices.

Ma
Review №64

Very friendly, helpful and wide variety to fit your budget. They really go the extra mile for their customers. Kay ( Benton Harbor store) is amazing! I would highly recommend Slumberland Furniture

Gf
Review №65

I have shopped around for a dining room table now for months! Online and in stores. Slumberland has best quality for the price!

Di
Review №66

I went into the store initially to look for a lamp for my father, however I had also been looking online for a loveseat-sized sofa bed for his apartment. The salesman, Jeff, was very helpful and directed me to all the places where I could see both lamps and sofa beds. When I asked if there was anything in the clearance room he knew the stock and did have one available. He gave me a nice discount on it, to boot.The delivery charge was going to be $60, which was a little more than I wanted to pay. I got some friends to come help me pick it up in a pick up truck and the guys at the loading dock were exceptionally helpful. They had wrapped it in plastic and even loaded it onto the truck for us.Overall I was highly satisfied with the service and assistance that I received here. They appear to have a great selection on the floor and offered to order anything I wanted. I would go back to this store.

Te
Review №67

Prices are reasonable, furniture was delivered in a matter of days and the delivery men were great. All the employees i dealt with were very professional, polite , knowledgeable.I will purchase from Slumberland in future because it was no hassle and responsive to my requests.

Jo
Review №68

Excellent customer service …..

Er
Review №69

Very disappointed with this store in Benton Harbor Mi. Order my daughter and bed from there and was told it would take a month to arrive I called on the day it was supposed to be here and was told it would be anther month. I asked for a refund an was told it will take 10 business days to get a check in the mail when I paid in cash. I will never go there again.

Br
Review №70

Great furniture store with plenty to offer. Sales people very helpful

Ta
Review №71

We just purchased a new sofa and loveseat from the Benton Harbor Slumberland location. Kay was our sales person and she was very patient and helpful in the process. I felt like she listened to our concerns and took into consideration our likes and dislikes, as well as our needs. We ended up with a set that meets what we asked for, with no pressure involved.

Ma
Review №72

Very very helpful. Kay was very knowledgeable and friendly

Ma
Review №73

The salesman was helpful, informative and fun.

Ro
Review №74

My husband and I are repeat customers. We had the pleasure of working with Kay today. She will do what she can to find you exactly what you want.

Li
Review №75

Jeff was very helpful, showed us the clearance and everything else in the category of loveseat that we were looking. He found a perfect one that was the best priced of all we have looked at at four other stores today. And best of all we lucked out and it will be in Friday instead of the 6 to 10 weeks we were quoted everywhere else. And it was a lazy boy!

Mo
Review №76

Marty was excellent in customer service. Some bigger outfits could learn something from these salesperson.

De
Review №77

When what we wanted wouldn’t fit the dimensions of our family room, the staff provided several alternate ideas. They were very helpful and I’m excited for a new look.

La
Review №78

Marty has great customer service he greeted us as soon as he saw us. He told us about the furniture and how it works. Our overall experience was great. Latoria Jones

Ch
Review №79

Great experience. Great prices. Helpful sales person.

Ai
Review №80

Overall the sales person was knowledgeable about the products, but she pulled down her mask multiple times to talk to me, didnt maintain distance and as I was leaving touched my shoulder during a pandemic.

Pa
Review №81

Lovely displays and quality furniture, but more expensive than Schroeder Furniture, and the salesman was very snooty.p.s. we purchased 2 recliners and a sofa elsewhere. You lost the sale Mr. Snootypants salesman.

Er
Review №82

I had a fantastic experience today at slumberland furniture!! Marty who is the assistant store manager helped me. He has helped me before when I was purchasing a couch and a chair and a table. I was very pleased with his service then and with my purchases which is why I came back to slumberland needing a recliner. Also having surgery in less than two weeks so I cannot wait for one to come from the warehouse necessarily because I kind of need it right away. I explained all this to Marty and after I looked at several chairs that were quite a bit over my budget, Marty found the perfect chair for me and knocked the price down to a great deal. I spent a little more than I wanted to, not much, but I got a really fantastic chair and it’s coming on Wednesday with no delivery charge as my brother can get it in the house 😊 Great job Marty, once again, I will definitely come back to you for any needs in the future!!

Sa
Review №83

It was great, Marty was really helpful.

St
Review №84

Had a great experience. Jeff was very helpful and kind. No pressure of buying today or up selling. He suggested a set that was still on sale from a recent holiday that we loved and ended up buying on the spot. Great quality, Highly recommend.

ae
Review №85

Was able to get In find what I needed and get out. Needed a mattress protector and they had them with 10 year warranty. Kinda pricey but I needed it today before the grand baby would be sleeping in the big girl bed. Sales person was very helpful.

Wa
Review №86

The store was amazingly clean. Marty was very helpful and did not pressure us nor did he follow us around the store. When we did have questions he was very tentative and knowledgeable about the furniture. Was a really good experience and we will definitely be back

Gr
Review №87

Kevin Johnson was awesome! Friendly and non-pressuring with a good sense of humor. His knowledge and expertise of the products in the store made our buying decisions simple and easy. Well definitely return to Slumberland the next time we need furniture.

Ca
Review №88

Very nice to work with. Knew the products. Treated with kindness and respect.

Br
Review №89

Nice selection of furniture. Friendly not pushy staff. Great prices. We were able to walk in, find 2 chairs that suited our needs, with help from the staff member, and check out in less than 30 minutes! Super happy. Thanks Slumberland

Mi
Review №90

This is my first experience with Slumberland Furniture and it was a pleasant experience. Jeff Dudley was great at helping me pick my bed and gave me options on pillows which I also need! Overall a great experience.

Hu
Review №91

They always treat me decent. They can never have things available for same day pickup though, which lost them over $1000 sale this time.

Gu
Review №92

The salesman made me feel very comfortable doing business with him and was very helpful with the information he gave me on picking out my furniture. I would recommend Slumberland for anybody looking for furniture.

St
Review №93

Lots of great furniture. Along with great prices. Financing and great service. With no pressure while shopping. Thanks Jeff

Da
Review №94

I am very pleased with my purchase.

Ro
Review №95

I bought a recliner from Jeff Dudley, Benton Harbor, Mi. He was kind and patient and went out of his way to be helpful.

Ma
Review №96

Stopped in on a whim to see what they had in the line of TV stands, and found what we were looking for immediately. Ended up buying a curio cabinet also. Kevin was absolutely great in directing us, but left us alone to make our decisions with no pressure----loved that! He didnt hover, but made himself available to us for any questions/assistance we required. The choices and quality of products offered make it a favorite for our needs.

Ro
Review №97

Dont get your Hopes up to walk out with anything. Everything seems to be on back order and you cant buy off the floor either!

Te
Review №98

Our salesman was very nice and courteous. I know that I will always get good quality furniture at this store.

De
Review №99

Amazing experience---so very impressed with the manager at Summerland. My daughter and son-in-law bought furniture there when they got married---and highly recommended it. I was praying that we would find a lazy-boy recliner for my husband after his head injury... we couldnt wait weeks to order. The manager was gracious and took great care in helping us. Id highly recommend Summerland to anyone!! Thank you again so much--- Debb and Corey Busch

Ma
Review №100

Very friendly customer service! Prices a little high.

Information
35 Photos
100 Comments
4.5 Rating
  • Address:756 E Napier Ave, Benton Harbor, MI 49022, United States
  • Site:https://www.slumberland.com/stores/-33-benton-harbor-mi?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=33
  • Phone:+1 269-925-7430
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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