Loved the ease of making an apt online and getting text alerts. Was very on cue with check in and waiting for my car and easy checkout.

I am extremely impressed with the service team at Levalley Chevy Buick GMC. I was travelling and had a 3 hour drive to get home when my 2008 Avalanche had an oil pressure issue. I dropped it off over night and feared that I would be stuck for a few days. I called first thing when they opened and they referred me to Tom in the service area.Tom responded immediately to do his best to slide me in early to get the truck fixed. I was back on the road early in the afternoon with a smile on my face.THANK YOU, Levalley Chevy. You guys are very much appreciated!

Weve owned our vehicle for 3+ years. Purchased new from LeValley. All service work has been done at LeValley. I almost always work with Ralf, and recently have worked with Jaime too. I am so impressed at the level of service, communication, and customer interaction. The experience is always a positive one, and I greatly appreciate the constant communication and updates during the service work.

Always the best customer service, the entire service team is always a pleasure to work with.

Always !feel like a valued customer!They carefully explain the service work they are performing and give you options if appropriate. LeValleys people do an outstanding job.

Very nice to work with. Took care of problems with truck when on a trip. Only problem was after I left saw voltage gage start to drop again. Called another Chevy dealer and they talked me through it and said this was normal!! Said I probably only need a new battery after I explained my situation,,not a battery and alternator. Wish I had taken my old alternator and had it tested. Selling parts I really didnt need?

Took my sons truck in for an oil change. Very friendly and courteous but it took just shy of 2 hours. Way longer than it should have.

Very good follow-through. Worked hard to meet my needs. Love our new car.

Really nice GM dealership. Im always greeted by a salesman right away if Im stopped checking out a ride but if Im just browsing. Almost like they can read my mind. Really good inventory of new and used GM vehicles. I like that they have High Country and LS models so you can see what the difference in options actually looks like. Service department is very knowledgeable about the vehicles they service and have actually been willing to tell me some tips along with dos and donts when I am struggling with a project for myself. I can order GM parts from here and they are delivered very fast. When my Tahoe was stolen I brought them my title, registration and drivers license. LeValley was able to use my VIN number to make me a replacement key. This saved me a large amount of money not having to call a locksmith or to have it towed somewhere to get it repaired. These Chevy full-size four wheel drive look so good lifted. The ride quality is far superior to any other manufacturer I have rode in and the power plants in these vehicles out perform the competition as well. Great service, superior vehicles for individual needs, and friendly staff that is helpful as well as knowledgeable.

Scheduled an appointment 3 weeks ago at literally the first available date. Drove in. They told me they couldnt work on my car because theyre not certified. Fair enough.Just for the love of god, why did nobody call me or let me know? Now Im going to have to wait another 3 weeks to even get my car into the shop somewhere else, and they couldnt even tell me who was certified to do any of the work at all. Complete waste of time, and added so much headache to this saga.

The only complaint was there was no communication. I took my car in at 8am and was told I would get a call..... nothing. I finally called at 330pm and no one knew anything but it was being worked on and was told I would get a call back....... nothing. Finally called again at 6pm and was told oh its done. But the service engine came right back on the next morning. So now I have to schedule another time and that is more than 2 weeks away.

Always flexible, willing to work a deal and keep a customer happy. Jim Jackson always is there to answer any questions and more then willing to jump in and take care of a customer. Always a pleasure working with the guys at LeValley!

We had superb service. Ralf Quintero went over and above to make our vacation happen when we had car problems. He kept us well informed of the progress on our car daily. He made our vacation happen.India Greer was also very accommodating. She took us to St. Joseph for a tour of the city and suggested places to eat and things to do while the car was being worked on. If we lived in the area, you would definitely be our go to dealership. We can’t thank you enough.

Brought Chevy Colorado in for a 2000 mile check up after a transmission flush, for transmission shuddering. The 2000 mile check up was recommended by service tech. All that was performed was a driving check of the vehicle. I was told to keep and eye on the vehicle and see if the transmission shuddering returned, if so to notify the service tech and they would go from there what would be done on the vehicle

Jim Dudley and Paul were incredibly helpful throughout the process. Amazing customer service.

Jaime goes above and beyond to make the experience as painless as possible! Much appreciated!

I came in to see Chuck with a list of vehicles that were with in a 200 mile radius that fit what I was looking for. Within a day he had secured one and a driver was headed to get it. Great work finding and then getting me on the road in my new truck

Good service in service department. Labor rate at the higher end.

Great experience. Smooth transaction. Everything was explained and all systems were setup on delivery

Since Nov. 1977 I have been a loyal LeValley Customer and value the owner, sales staff and service department with professional and high regards.

They did exactly what they said they would do. The repair was done by professionals great job.

Hi this is Ross I love the car Im still trying to get used to it but it drives real good Ive had no problems with it the dealership was was real great Ill be back soon hopefully next year I want to try for a 22 if Im lucky Ill talk to you soon

The Man who checked me in and out was wonderful. He made sure I used my points to get a free oil change.Tell Him thank you again.

Had a tire issue and they handled it quickly and affordably... The staff and facility are top notch!

Awesome. Chuck Voytovick was a knowledgeable sales person who did not pressure me into things I did not want. Highly recommend him and the Finance staff who helped me.

Everyone was very kind and made me feel welcomed there, especially Jim Dudley we’ve known him for awhile but he didn’t stop trying to help until I got the car I wanted and I really appreciate that.

From my initial phone call, inquiring about a vehicle, to driving it off the lot, the experience I had was stellar. John Pleyer and Jim Dudley, along with the gentleman who reviewed paperwork with me, were friendly and professional. I would absolutely recommend this dealership to anyone looking to purchase a vehicle. This is definitely the dealership I will return to for any future purchase! I love my new Acadia!!

Jim Dudley is an amazing salesman & person. Very trust worthy & reasonable! I highly recommend! Paul Churches explained the financial details very well and was easy to work with!!

They helped me when I didnt know what else to do. Jim Jackson was on it from the very start of me calling. He even came and picked me up. He said he was going to try to get me into something and sure enough he made it happen. They really make u feel like ur part of the family. Great customer service!!

Professional and efficient service, Levalley has a great team - Customer Driven..

Great place! Awesome service 👏 and an amazing staff!!! Answered all of my questions with the utmost professionalism. Thank you Levalley !!

Work well done, parts ridiculously expensive and arrived at glacial speed.

Good Customer Service. Ralph is knowledgeable and he likes serving his customers. He makes you feel like you can trust him helping you on making good decisions on your automobile.

If you have the option to work with Jim Jackson in sales, DO IT.I certainly presented this man with a tough case. No credit, 24 years old, i just barely qualified to be on a loan by myself but him and Paul worked TIRELESSLY to put me in a great vehicle....and it is more than i could have ever asked for.Jim is fantastic. He is completely personable. Family man. So if youre Going to shop at Levalley, ask for Jim Jackson.Being someone who deals with chronic anxiety, this was a terrifying thing for me to do alone but he kept me assured the entire time that i was not doing it alone and he explained every step of the way.Thank you Jim and Paul!!! You guys are truly meant to be doing this job!!

Always a pleasure to have my car fixed and the technicians are very good at what they do.

This dealership exceeds my expectations every time I visit. I feel like family. My sales advisor Neil always goes out of his way to make me feel important. Great company and great employees.

You guys done a real good job for me

From start to finish, I felt that my needs were fully addressed and given the attention needed!My salesperson, James(Jim) Dudley, somehow, understood the many cares & apprehensionsthat I had! His insightfulness made the experience both productive and affordable!In addition, the emails that I received regarding existing sales and promotions proved to be a welcome mat when I arrived at LeValley Chevrolet, here in Benton Harbor, Michigan!

This is the fourth car we have bought from Levalley Chev. and Chuck. We had just brought in our 2015 Equinox for service. My wife said Go see Chuck and see what we can get a Traverse for. Remembering what we liked he said I have just the vehicle for you. BINGO and he brought out this beautiful Maroon Transverse! To say we fell in love is barely enough! It was time for a NEW ride and we just found it! Very comfortable! Just right at the best dealership and a salesman we trust! And of course the best vehicle ..... a Chevrolet! Thanks for another great car! Dr. Smith

Chuck was fantastic as usual. Also Paul who handled the financial paperwork was great to work with, too.

Neil is an awesome salesman!! He really puts his heart into helping people. He went above and beyond!! Everyone did a fantastic job!!!

Jaime was on point. Very detail. Helpful from start to finish. The courtesy drivers were so friendly, love the ride to and from work. Thank you for making my car repair so easy and pleasant.

Met with Neil. Personable, knows his vehicles. Test drove one, but wasnt a good fit. Will keep looking.

I took my truck in there to get the trailer brake fixed and they fixed that. In the process they managed to buckle my hood at the hinge. When I brought it to their attention they said that they looked on their video and there was already a gap in my hood. They said they would pay 50% of the repairs and I feel that’s unacceptable. Now my hood won’t close properly the hinge collapses into the hood and just folds the hood. My opinion of that the mechanic left something on the battery and closed the hood on it crushing the hinge into it. I will never do business with them again now will I ever recommend them to anyone.

Brought my vehicle in because the check engine light was on. They found cylinder 1 was misfiring and said it needed a new coil pack. Given the work involved, they went ahead and did a tune-up and I requested an oil change as well. Got the vehicle back and hit the road out of town only for it to flash Service Tire Monitor System no more than 10 minutes into the trip. I checked all of the tires and aired them up accordingly. The next day the check engine light came on AGAIN. I called the dealership and let them know I needed to bring it in once I got home and expressed my dissatisfaction. I did not get a response from the service rep at all.

Bought our 2021 Blazer here. Service department and staff are excellent.

I am very happy to meet and work with Jim Dudley very professional and helpful in the new lease of my new 2021 GMC SeirraThank you Jim and the Levalley team

Problem still isn’t fixed. Dropped off the car at 10am on Wednesday - had an appointment. I had to call at 5pm on Thursday, seeing I was told it would be done the next day. Told when I called that it would be done by 7pm when you closed, so I took my rental car back. Got a ride from your dealership (thank you ). As for my car - still not fixed. So I now am out 2 days for a rental car, 4 hours of time going back and forth to the dealership, and I still have a car with inoperable safety equipment.

Recently purchased a certified GMC Sierra 1500 Denali from Levalley Chevrolet and the experience went super smooth. I live about 4.5 hours from the dealer and did the majority of the purchase process over the phone and through email and my sales agent Terry Fritz was super helpful throughout the entire process. He was able to accommodate all my request, sending me extra videos and photos of the vehicle. He did everything he could to make sure I knew the exact condition the vehicle was in before I made the drive down to pick it up and it was exactly as he described it. I would recommend this dealership to anyone who is looking for a good used car buy experience. I was not disappointed. it’s approximately 2 months since I bought it and the truck is absolutely perfect.

Aaron was very personable and made our experience so easy and swift!

It was great experience and a pleasure dealing with you guys. Thank you so much! Keep up the great work!

Caring, great follow ups. A really beautiful place inside and outGreat customer service.

Great customer service all around!

Everything was done in a very timely manner and everyone was very accommodating.

The dealership has always stepped up to the plate from the purchase of our vehicles to the servicing of them. The service dept is top notch and the Service Manager (Joe) is exceptional. He Has always taken care of our vehicles in a prompt and efficient manner. Keep up the good work. Thanks

Great dealership! Honest and fair to deal with! Our salesman Jim Dudley was amazing going above and beyond for us! Definitely recommend buying from this dealership!

I purchased a used vehicle in September. I should have been concerned with the sale after they tried to sell it to me with a broken tail light, which I absolutely refused to buy a car over 20k with a broken tail light, they ended up fixing it. Within a month of purchasing it I had to spend $1,000 on new motor mounts and a tune up. After that they told me that there may be engine problems. I took it back in recently and the cam is bad and my estimated repair is upwards of $3,500. I am so disappointed in this purchase. I wouldn’t trust them, if you are buying a car here take it somewhere else to get checked and get an honest opinion.**Update** The full repairs came out to $5,900.00 within 4 months of purchase. The cam was bad, the exhaust manifold was bad, the ac was leaking, the engine mounts were bad, spark plugs were bad. I absolutely plan to contact BBB.

Amazing team!! They really helped find the perfect vehicle for our needs and terms!! Thank you Brad and Neil!!!

Jamie at the service desk was very professional, great with explaining what I needed and why. Seemed very down to earth, and made me feel comfortable talking with him and asking questions.

All the people at LeValley were very friendly, specially our sales consultant, Jim Jackson, who was very helpful finding the right vehicle and options we were looking for. We purchased a 2021 Chevrolet Equinox LT and are very happy with the vehicle.

Warranty work was done with no issues.

Very friendly, clean garage, able to answer all my questions and had a loaner car while my new car was in the garage

Friendly and quick got an oil change they checked all my fluids and rotated my tires without asking that was a plus i left happy

Jim Dudley was great to work with! His patience was key while I made up my mind without the pressure that i have experienced at other places. He was thorough and explained things clearly. I am still loving my truck and glad he was the one that helped me find the right one. I would definitely recommend Jim to anyone. Everything seemed clear and up front. Great transaction!

It was effective and efficient and was not over charged or told other things need to be done that really didnt

Had a wonderful experience at Le Valley! Was browsing the lot looking for a nice SUV for my wife to commute to and from college with. Jim Dudley came out to us in the lot and showed us a few different models and we settled on a 2016 Jeep that was used. Jim Helped us with getting it set up as it was only our second time buying from a dealership. He answered all of our questions and was willing to work around my busy schedule to do paperwork. Jim was extremely helpful and will definitely be who I buy my next vehicle from. Our experience after the sale was wonderful too, Jim has checked in a few times to make sure we are still in love with our Jeep. Thanks Jim!

I had a great experience working with Jim Dudley at Levalley! He made this whole process very smooth going. Being 2.5 hours away we did a lot of communication over the phone and I was so pleased with his professionalism & willingness to help keep things rolling/answer all my questions. Im very happy with my Jeep wrangler. Thanks Jim!! 😁

I love LeValley. I leased a beautiful car through them that I intend on purchasing soon. These guys are great. I mostly deal with the Service Department for all my maintenance needs on my beautiful 2015 Green Dragon Metallic Chevy Sonic. I ran over a SKUNK before an oil change and honestly didnt know it and the mechanics cleaned my wheel well. I brought him a Cold Beverage for doing it. I was a bit embarrassed but they were great!! They are Awesome. If you find a perfect person anywhere let me know but these guys are pretty close to it.

Aaron was great! Very energetic and willing to answer any questions no matter how silly or how many. I got a great deal!

Had to come back twice for sunroof drain issues. First time fixed one side, second time (3 weeks later) had it back for opposite side drain tube. Just check and fix all sides before you put it back together. I don’t understand why you wouldn’t be more thorough when you had it all apart the first time. Unless it’s more economical, then I suppose I understand, but very disheartened. My time and money is never in excess (even though it’s under warranty), a job not done right the first time is just a domino effect of waste. Everyone was friendly and nice which is sometimes rare these days, which made the circumstances easier. Courtesy cars are a wonderful courtesy, but not always available.

Jim Dudley is the guy to go to!! He did almost everything over the phone and internet and I just had to come in there to sign and pick up my vehicle. It was the smoothest experience ever. The finance guy helped too and I got a great deal. The staff there are very friendly, helpful, and caring! I would also recommend the service department I have gone there in the past and will continue to do so. They are very professional and honest! 5 stars for sure!!

Wow... what AMAZING service. Better than my Audi dealer I just bought from last week. Was traveling from Detroit to Chicago and car blew a turbo line. They got me on the lift within minutes, talked with me while I limped the car there and gave me contact for a tow if needed. They unlocked their waiting area which was supposed to be closed. Maybe 6 people came to check in on me while I waited and I even got the TV remotes! They got the car repaired very quick. I’m truly surprised and impressed by the service here. I’ve worked at a dealer, bought many cars from dealers, and therefore experienced many different dealers. The service here is by far the best.

Great price. Jim Dudley and Paul Churches were great to work with.Easy and fast!

My experience at Levally Chevrolet Buick GMC was extremely extraordinary. I had the most helpful, kind salesman by the name Jim Dudley I went in not knowing if I would be walking out with a new car but, I tried anyway. Jim not only guaranteed me that he would do his best but, I had a 2015 Chevy impala that I still had a loan on so I got that paid off and still had some money left over to put on the new car. I never had a brand new car with 0 miles on it. Jim said we’ll do you know which one you are interested in? I was so happy I got a 2020 Chevy Equinox and I am very pleased with my purchase. So if anyone is looking to buy a vehicle please go see Jim Dudley he will make sure your satisfied and he will get you in what your heart desires. Thanks again Jim Dudley!

Ralf and India delivered excellent customer service.

Everyone we came in contact with during our buying experience treated us like we were royalty!I will highly recommend them to all my friends and family. Levalley is a first class operation on every level.

GREAT PEOPLE TO WORK WITH I APPRECIATE EVERYTHING THEY DID FOR ME

Great people..Neil was fantastic!! Thank you so much for making this a smooth go. Will recommend to friends and family! I love my new car!!! Fantastic staff!I had to update this...Neil one if the salesman called me on my birthday to wish me Happy Birthday!!! So nice!! Made my morning!! Thank you Neil! ...great doing business with you and the staff.

Excellent service. The whole process was ON TIME, when I brought in my vehicle and completed work. Thanks to the service team.

I bought my car here less than two years ago. the check engine light came on and then the car wouldnt start, i live 35 minutes away so i got it towed to a local mechanic to figure out the issue turns out i needed a new engine. After just over a year of having the car. i have gotten all maintenance done at Levalley. i call then to find out if i am still under warranty and i tell them the millage and what is wrong they tell me yes its under warranty. I tow my car there for 118$ I never here from them after that, I call later in the day to figure out if that was the issue and am told they havent looked at it yet but bad news they lied and it is not under warranty but if i need a new engine it wont cost 5000$ which is what the first place told me. So i towed my car here because they said it was covered turns out its not. They will call me when they look at my car the next day. well come 5pm the next day i still have yet to hear from them. I call, I am told yes it need a new engine the guy from finance will call me. so i went from fixing my car to buying a new one? Never told a price or exactly what it was wrong in my engine. They want me to look at a NEW car i thought for a lease. I go the next day to look at it and am told not a lease to buy it for 40000k i am 7 months pregnant i dont want a new car but they are making me feel i have no option. I tell him i will let him know. I call the service department to find out what im looking at to put a new engine in my car since she told me it shouldnt be more than 5000 im thinking thats the better option. She has to call me back. an hour later she calls and says 6400 for a rebuilt engine with a 90 day warranty. im shocked i dont have that money so i go back to buying the car and later on call to tell him yes. He sold the car but has another option he is suppose to call me back. I never here from him. I email him later to find out what is going on and he emails back 4 hours later saying he sold that car, but has more options now. I never respond im fed up with the lack of communication. I only got my car towed there because it was suppose to be under warranty and they lied about that and they NEVER have called me to tell me anything about my car or the ones they want me to buy. i decide that im going back to where my business is appreciated and getting it towed back to the first mechanic where it was only 4900 and a 1 year warranty on the engine. Well they charge me another 139$ just to tell me it was my engine. so i now have wasted almost 400$ for no reason because the only reason they had my car was because it was under warranty which happened to not be true. Very horrible customer service through this week long experience.

Everyone is so polite and helpful!

Friendly, prompt, and helpful. Great service.

The team were professional and courteous. They addressed my questions promptly.

Aaron made my car buying experience a breeze. I told him what I was looking for and thats exactly what I got!

An absolute pleasure going business with them. Very courteous and informative salesman. Would definitely do business again.

Had a great experience my salesman was excellent he answered all my questions and helped me find a great car.

I came into make an appointment to have my 2016 Malibu A/C looked at. The service associate made my appointment within the next 48 hours. My issue were fixed and I was called when complete. I could not make it to the dealership before it closed so my keys were hidden and left for my arrival for pick up. The whole process was seamless and efficient.

As always the service department at Levalley’s made the experience and extremely positive one and friendly. Keep up the good work and continue to do what you do best and that is take care of your customer.

As always service is a big deal in my life and Levalley understands and always exceeds expectations in theirs!!!!!!

Clean showroom and a great selection of vehicles! Chuck was super helpful.. definitely a great salesman. Thanks for letting us take the GS for a spin! If we decide to buy well definitely come talk to him again.

JD was excellent in helping us find my wifes next car. He showed a variety of vehicles and was accommodating with our budget and car checklist. I would definitely refer him when looking for a new car.

It was the best it could be with the pandemic and all,I was asked if I wanted a car to use or wait, the gentlemen that helped me was very nice I said I would wait he showed me were I could get a cup of coffee and sit , he said it would take about an hour and he was spot on.Thank you.

Had a great experience here. Purchased a Chevy Traverse from Chuck. I recommend this dealership over the other ones in our small town.

Upon arriving I was greeted with a friendly welcome. Everyone was courteous and eager to help get my service needs taken care of.

I would highly recommend LeValley. Marc Kowerduck in service is amazing and I really appreciate him and all he does. Very high level of customer service.

Great dealership. I had the easiest buying experience with zero hassle. I knew I was being taken care of well and not just pushed to buy something to make them a lot of money. The people really care. A few days after I’d bought my car, the salesman called to check how everything was going.......... what?! Never had a car place do that. Talk about GREAT customer service. Highly recommend.

Thank you for your excellent customer service. ( Ralph and Joe). Im always impressed with the staff there at Levalley.Thank you all!

Customer service was great. Sales people were very courteous and friendly. Very impressed by Mr. Aaron Butch.

I recently looked at a 2020 used vehicle at LeValley. Even though I didnt end up purchasing it, I wanted to give a big shout out to Jim Dudley ! He was a super nice guy and was completely familiar with the suv he was showing me. I would highly recommend working with him for your car purchases !!!

Chuck was great. Very knowledgeable and helpful.