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Trigger Happy Guns
2625 NE Butler Market Rd E, Bend, OR 97701, United States
Comments
Ho
Review №1

Hands down best gun store in town!! Excellent service every-time we go in there. Being a frequent customer is definitely a plus. Super knowledgeable and friendly staff! Cut me a deal to celebrate my 21st birthday handgun purchase.

Ca
Review №2

HammerDown is by far the best shop in town! All staff are incredibly friendly and fun to talk to. Everyone is super knowledgeable and they want to share that knowledge. They love giving first timers, youngsters, and veterans great deals. And their pricing is already great! They have a lot of guns and ammo in stock!

Da
Review №3

Had another great experience here! The people that work at Hammer Down are friendly and knowledgeable. Chris did a great job helping me pick out a rifle and Aaron helped me with ammo and accessories.I really like their shop, it’s the only place I buy guns/ammo😊P.S. Love my new Springfield rifle!!!

Al
Review №4

Just stopped by the new location on 3rd street next to Starbucks. Incredibly welcoming and knowledgeable staff, and what a great storefront! Definitely worth checking out.

Si
Review №5

Amazing costumer service! Everyone who works there is very knowledgeable and helpful. They helped me through the buying process and helped me stay within budget. I highly recommend this shop, great guys.

DR
Review №6

Best gun shop in town. Customer service is amazing, as a woman gun shops can be intimidating but the guys here are so informative and helpful I won’t shop elsewhere again. Thanks guys!!

da
Review №7

Professional and very knowledgeable people. Very helpful and friendly and are willing to help with any questions. Definitely found my new go to firearm store.

He
Review №8

Great group of guys and easy buying process. As a female Im sometimes intimidated in a gun store. These guys made me feel really comfortable.

Fu
Review №9

Very nice and a great selection on everything youll need for any weapon. Definently going again and cant wait to check out their new location.

ha
Review №10

The best gun store from Oregon to Pennsylvania. The best staff and the best prices around. I won’t shop anywhere else.

He
Review №11

Employees were very helpful with my purchase. Great attitude and service. Great selection. Will shop here for more.

Be
Review №12

Really nice, helpful, knowledgeable staff that wants to help you with your firearm needs. Very reasonable on prices offered for sales to the store, which is something you dont find often.

Lo
Review №13

Best gun shop within a hundred miles great staff, helpful with any questions or any facts needed. Highly highly recommend

li
Review №14

The only place I’ll go to buy ammo guns anything gun related super nice people very helpful very welcoming and you don’t feel like your being questioned

Co
Review №15

The staff were extremely friendly and knowledgeable, they made sure I got the handgun that suited me the best. Will definitely be going back there when I get another gun!

Sl
Review №16

Spoke with Aaron who is extremely knowledgeable and friendly. Certainly a master of his craft. Learned a lot on my brief visit. Staff takes the time to talk to you and meet your needs.

Ma
Review №17

Some of the most helpful and knowledgeable staff I’ve encountered. They have a huge inventory and are very patient in helping customers to make the right purchase.

Ja
Review №18

Super nice as soon as we walked in. Not to mention the guy behind the counters phenomenal singing! Didn’t buy anything at the time but will be back!

De
Review №19

Great prices and selection! Highly recommended!

Be
Review №20

Awesome shop with great people! Knowledgeable staff, and solid inventory.

Mi
Review №21

Dillon and the crew are amazing. The Lost Art of customer service with true friendliness is alive and well there. They will deal at any level with you - and wont hesitate to help - even if you havent spent any money with them. A worthy business owner that takes good care of his employees as well.

Le
Review №22

Great service and friendly, will definitely be back; and would recommend to a friend.

st
Review №23

Said I couldnt be there because I work in the cannabis industry. I recommend Deschutes arms and munitions instead.

Te
Review №24

Scott at hammer down was fantastic! I took my husband very old 22 rifle to be cleaned up and get it in working order. It was a Christmas present, so time was a key part in them helping me.This rifle is super old and was very beat up. Scott assured me that he could get the parts and finish the job in time.He restored my husbands great grandfathers rifle to working order and it is beautiful! He took the time to polish the “label” on the barrel complete with serial number! So amazing to have a show piece of family history on the wall in our home!Thank you to the team at Hammer Down

Th
Review №25

Walked in this last weekend, and was greeted right away, no pressure to buy, offered pizza, employee even joked with my daughter whocalled me while i was there, i was educated in a way that was fun, and not crammed down my throat. Hands down the best experience ive ever had at a new shop and i didnt even buy anything. Will definitely return next time jm in the bend area.

Ta
Review №26

The best service hands down in Bend! Ordered a Staccato P DPO through them and had Dylan install my sights and Aimpoint Acro. Dylan is super knowledgeable and more than happy to share it with you without the arrogance you get from other dealers in town. You know who I am talking about. Big changes in this place from the previous owners. Give them a shot and I bet they earn your business. Thank you guys!

Au
Review №27

My favorite gun store in Bend. They always go above and beyond to provide a great service. My one stop shop! Excellent selection, great bunch of dudes working in there! Screw the big box stores.... Shop at hammer down!

Br
Review №28

Great experience......extremely helpful and knowledgeable. Needed a few magazines for my Glock Pistol and KelTec Sub 2000. Marty went out of his way to help me with several options. Definitely let my SEAL Teammates in town and other retired military buddies know these guys are legit.

Da
Review №29

Go here if you want to be hammered. I bought a new rifle and then decided it wasnt a good fit. I had never fired it and was still new in the box. Took it back to trade into something else because they said they would treat me right. They wanted $300 to take it back plus the full price of another gun. I had planned on buying a second rifle from them but now I will never go back there again.

Ki
Review №30

They really came through with some 30-30 ammo when I couldnt find any anywhere else!

Cr
Review №31

Absolutely awesome customer service!!! These guys are extremely knowledgeable and very friendly. They took extra time to answer all of our questions fully and did so with a smile. We will definitely recommend this business to our friends and family!

Al
Review №32

Super great experience! Very helpful and professional staff. I Will definitely be coming here again!

Ca
Review №33

Hammer Down Firearms is by far the most competent, friendly and responsive gun shop Ive ever visited. Theyve earned my business and will earn yours too.

Li
Review №34

Walked in just to take a look around as I am a gun enthusiast and always stop by gun shops while I’m traveling, I was helped immediately once in the door with friendly knowledge and service. Let’s just say I ended up buying a suppressor and can’t wait until I receive it. Thanks guys

Ma
Review №35

Great guys. They helped me find what I was looking for and made sure to take the time to answer my questions and compare a few guns to make sure I was getting what I wanted. Great service!

Wa
Review №36

Lots of ammo and firearms available. They also have suppressors there

Ja
Review №37

Walked in with intentions of spending well over $1k as they had what I wanted in stock. Two associates were helping customers, one was stocking a shelf and talking to another who was doing nothing. I was ignored for over 10 minutes. No acknowledgement whatsoever. After making a few rounds through the store I decided to take my business elsewhere. Could have been because I was wearing jeans and a T-shirt and didnt look like a big spender. Who knows.

Ni
Review №38

Poor service, took over an hour and having to ask them multiple times to find my rifle I had sent to them, they could not find the magazine that was in the box. When I asked to purchase a box of ammo they said they would get it, and went to helping another customer.

Ky
Review №39

Customer service beyond expectation. The staff was attentive and answered questions respectfully even when I presented a potential barrel swap that was a pain in the a××. They cut me the difference on the barrel and sent my wife and I on our way with the perfect matches for our experiment with reflex optics. They stand out in town for pistol variety which is warranted, only wish they had more options for optics.

Bi
Review №40

They were extremely helpful and have a great selection of hand guns and rifles. They also have some unique guns and mussel loaders. Definitely my new goto gun shop in central Oregon.

Ba
Review №41

How do we recognize price gouging? When essential supplies are escalated to 4X prices. Where is the line between the market forces of supply and demand and price gouging? As the folks at Trigger Happy Guns.

J
Review №42

Neat little NFA shop. Very helpful.

Ja
Review №43

Ok long rant time, here is a break down of my review. I went in to drop off my 30-06 browning over 2 months ago for a few repairs. A few weeks later and I received a call from them about the diagnosis and a quote of 65$ for the repairs with an extra charge of ~115$ if I wanted them to deep clean the gun. I said no on the cleaning and go ahead on the repair. I asked if it would be done by hunting season and they assured me it would around a month. The parts coming in were delayed because of covid and they didn’t actually arrive until last week. This was over 2 months of waiting for the parts and repairs to be done. I wasn’t upset because I understand the market and the shipping delays. I have a spare rifle to hunt with so it’s was fine. I get a call today that the rifle is ready to be picked up so I drive in from sisters (where I live, ~40min drive) to pick up the rifle. During check out he stated the price was going to be 115$ which was over the quoted price. Didn’t question it because there was a part break down and there were other parts needed than the original repair quote. Fine. ~40$ extra is not a big deal. I’m in a rush to get to a meeting so I pay. I give the rifle a quick look over and seems like everything I brought it in for was fixed. I end up leaving and going back to sisters. After the meeting I head out to the range to zero the rifle. I notice something on the gun is missing. The bipod. They forgot to put the bipod back on the rifle. I’m a little ticked because now I have to drive all the way back to bend and figure out what happened to the bipod. I get inside and tell them when I have them the rifle for repair it had a bipod on it. They asked what the name of the bipod was. I didn’t know. It was whatever was on the rifle. One of the employees heads in the back to look for missing bipod. He comes back out and says he can’t find it and believes it must have been misplaced. At this point I’m pretty ticked off because how do you misplace a paying customers equipment.... he offers to give me a new bipod and I told them yes because how different can a bipod be. It’s not a critical part of the gun. He proceeds to give be a 6 inch bipod. Way too small. The one on my rifle was at least 12” extended. He ends up having to take a used bipod off of a different rifle. Hands it to me and sends me on my way. I head back to my car and after a bit of thinking told myself I needed to go back in there and have them put it on the rifle. I should get my gun back in it’s original condition or better right? I take it back in and ask him to put it on the gun for me. He proceeds to put the bipod on the rifle but doesn’t take the time to tighten down the eye bolt and make sure that everything is in working order. He comes back out and explains that the eye bolt is loose and is what is making the bipod wobble but all I have to do is tighten it myself. I take the gun and leave. I’m pretty fed up with this business and will be recommending everyone I know to stay away.

To
Review №44

Knowledgeable staff, good selection & convenient location. They recently helped me with some very technical questions pertaining to semiautomatic firearms and supressor selection, leading me to finding the equipment that made sense for me. Really good and honest people too.

Ge
Review №45

I placed an order with classic firearms for a pistol, 500 rnds of 9mm ammo and a magazine using hammer down as the ffl dealer. The pistol transaction went fine. Cf erred and failed to provide a tracking number for remainder of the order until yesterday after close of buisness. FedEx confirmed the shipment arrived the day prior. No courtesy call was given by hammer down. Today after several calls it was revealed my shipment went into their stock was was sold. Yes they refunded my cost (sans shipping) but they still turned a tidy profit given they had no investment in the product sold. Additionally. I told the staff that I would be in before closing and the owner was already gone for the day. Through all this the staff provided very nonchalant service stating it wasnt their problem or fault.Theyve lost my future buisness and any endorsements. The magazine is still missing. Be it their fault or cfs is yet to be determined. Quality customer serving does not exist at hammer down firearms. Do not do buisness with this store.

Mi
Review №46

I set out yesterday with my sights set on a decent self defense gun that could also drop a cougar if need be (for a camping trip). My initial choice was a marlin 30-30 but that proves to be problematic as I had different price expectations. Regardless, I wandered into this shop after some hunting around and a B E A Utiful little ruger caught my eye. Guy I talked to, who’s name escapes me unfortunately was very knowledgeable and credible I’m my opinion, I paid what I think was a very fair price for a gun with two clips and a holster plus some great ammo. Took the gun out shooting same day and it performed great. These guys are great, knowledgeable and fair. Eric was also very pleasant to deal with. Best part? Super fast background check! I was in and out in about 1 hour including shopping time. If you’re looking for good firearms (and they have an extensive selection) and something reliable and at a good price, definitely give these guys a visit. I will certainly return for my next purchase.

Ja
Review №47

They’re doing the best they can with the volume they’re getting!

Ja
Review №48

Stopped in last night to transfer a shotgun to a bud and buy a new AR, first time in, I have never met a staff with this much positivity and want to help kind of attitude in my life, if there was an option for more stars i would do it. Im not one to write reviews ever... but this place seriously deserves the best ones they can get, best shop in town for sure no hesitation!---strongly recommended

ed
Review №49

Recently purchased an HKP30 from Eric. I have made several purchases before and I can honestly say he will do everything possible to make his customers feel good about their gun purchase. He may have somewhat higher prices but where else can you return a firearm within 30 days if it’s not right for you. Please stop by and see for yourself. He and his staff know firearms and will take the time to see what’s best for you and your budget. Thanks Trigger Happy.

Lo
Review №50

Dont go to Trigger Happy. They are not true to their word...in fact, caught them in several lies. They take your money up front & dont deliver when promised. The owner, Eric, is extremely rude...& only recently posted a visible return policy AFTER the sale. Could have shopped elsewhere such as Deschuttes Armory where stock is plentiful, with no wait, & no ridiculous $300. re-stocking charge! I would not trust Trigger Happy Guns under any circumstances. Good luck.

Jo
Review №51

Eric an team are great. Ive traded, bought an BS with these friends for the past year. All there are very knowledgeable an more then happy to make sure you have a good experience visiting them.

li
Review №52

Had great prices , and really cool staff ! 10/10 would recommend!

Ri
Review №53

I frequent this store because I live close by. Ive bought a half dozen firearms here. These guys are the ultimate in a small business just trying to do right by their customers every day. Super friendly and knowledgeable staff and they always go the extra mile. Good people, need to invite the whole crew over for a BBQ since I live walking distance. Support the 2nd Amendment and local small businesses and shop Trigger Happy Guns!

Da
Review №54

My experience purchasing a new pistol here was exceptional. The staff are knowledgeable and friendly, and the owner stands by his products and services. The prices I saw were fair and they treated me well on my trade-in. Overall, it was a great buying experience and I would definitely go back if I ever needed anything else.

Er
Review №55

Hands down the worst gun shop Ive ever been too. You all know the guy that you meet at the range who has all the best stuff and his AR decked out but the guy cant hit a cow at 3 yards. This is the gun shop version of that guy. I paid for a pistol and then tried to get my money back the next day. They delivered it to me 7 days later. They tried to charge me a $300 restocking fee even though the gun had not shipped. Long story short walk in and if this isnt the AR guy Id pay you money.

Ty
Review №56

I’m out of state they are friendly fast shipping will deal with again

Ji
Review №57

Complete gun store with knowledgeable friendly staff

Ye
Review №58

Super friendly. I called for some information and they were friendly and genuine people!

Do
Review №59

Listing 50 year old Beretta clones as the newer 92FS clone. Tried to get them to change the ad but oh no. They know what they are doing. Sure they do. The need to change their name to Tricker Happy Guns

La
Review №60

Eric has always been a fair dealer.Ive purchased several guns from him and Ive sent several people to him and theyve always told me that they got a fair deal and were happy. Definitely the gun dealer to buy from in central Oregon!

Ja
Review №61

This is a fantastic place to buy a new or used gun. Eric and Ken really know what customer service is all about. Their 30 day exchange policy is the best. I have recently used it twice, they totally understood and fit me into a weapon that I believe will fit all my needs.

Ia
Review №62

Asked for dummy rounds and one guy laughed at me. Other guy there was more helpful. They seemed to have a good selection of parts, but Id rather be treated better elsewhere.

bi
Review №63

Great place!!!!!! I have purchased several firearms from the guys at Trigger Happy. Never had a problem. The people that work there are always friendly and very knowledgeable. Would definitely do business with them again. A ++++

Er
Review №64

This place made ordering a gun not in stock anywhere in Central Oregon a breeze. Great staff, easy process to get what you want.

Ry
Review №65

Thumbs up.

Pr
Review №66

Most disgusting and disappointing experience I’ve ever had with another person. Eric is his name. I can’t speak to anyone else, but if you’re not communicating well with your customer, let another coworker take over.Extremely deceptive and sketchy. DO NOT GO HERE. He then wasted an extra 3 days of our vacation. Eric wouldn’t give us any information as to when our order would be in, and kept jumping to “you can sue me”. He was very quick to be aggressive and even hung up on us with us still not knowing what’s going on.

Ar
Review №67

Eric and Ken are very helpfull, they always make you feel welcome. There prices are reasonable too. A little out of the way but well worth it. If your in the neighbor hood stop by and say hello.

In
Review №68

Great service and friendly staff & good selection ! Support local!

Br
Review №69

Great service, good knowledge, lots of choices.

Go
Review №70

I have been involved in the shooting sports for many years. Also have done business with many different shops. Each shop has its own personality some not so good. Eric and his team are always busy each time I go in to see them to look or buy, they are always direct and to the point. If you need sweet talk this may not be your store, but if you want professional information and service read on.Here is the meat of the matter, 4 weeks ago I went in to look at a Ruger Blackhawk convertible in 45 colt. They did not have one in stock but promptly got online to his distributor and looked them up for what was available. I already have have two other Blackhawk 3 screws that I have shot since a little kid so I know the guns well. He gave me a very competitive number, I left to think about it. Next day we ordered it, 5 days later arrived. Went to the range and noticed the front sight was tilted, Ruger put it together wrong. Back to the gun shop and with out hesitation Eric told me he would handle it. 8 days later I had a brand new perfect 45 LC convertible.The rest of the meat, I know I could not have gotten this service from a online store. For a few dollars more I spent my money here in my home town store and enjoyed each aspect of the purchase.They are men of there word and also have a great in store additional warranty, You cant go wrong with these guys.Happy shooter!

Ma
Review №71

This place is awesome. I was driving around to different gun shops comparing prices for my first AR. This was the second shop I went to, and my experience was amazing. I don’t have much experience with ARs, and shopping can be extremely overwhelming due to inexperience with guns. The staff was extremely friendly and knowledgeable. They even dropped down prices and were very reasonable. Kudos to you guys and thanks for this badass AR.

Jo
Review №72

Awesome place awesome people Eric is always helpful I would give 100 stars if that was possible

Ti
Review №73

I have purchase close to 10 guns from Eric and was happy with every deal. One of the guns I purchase for my son didn’t fit him right, so I returned it for one that did without a problem. How many dealers will do that?

Na
Review №74

Bought and sold many guns there. awesome folks, no negative experiences. They always have cheap 22 ammo when everyone else is sold out or charging way too much.

Sm
Review №75

Awsome service. My wife and I started out at sportsmans and was very dissapointed with the staff so we left and went to trigger happy and found a place we felt at home in Cal and Ken were there to help us no problem I will be shopping here from now on!

Pu
Review №76

Had the ammo I needed in stock and helped me transfer a rifle from out of state

Vi
Review №77

More than your average gun store. They are willing to work with you and the owner, Eric, is of high moral integrity.

Tr
Review №78

Best place ever to pick up plinking rounds for sport shooting cans

Te
Review №79

Lots of handguns, lots of black rifle accessories. Knowledgeable staff. Some hunting rifles and shotguns, scopes, ammo the usuall.

Ci
Review №80

Overall Id definitely recommend Trigger Happy Guns, as their prices are reasonably cheap, they offer a wide variety of guns and ammo, and the individuals working there are patient, kind, and knowledgeable.

Du
Review №81

I have been in the store a couple of times and they have a good selection and are very friendly. My only issue is they are by far the most expensive place in town to buy firearms. Looked at a Taurus curve a while back and the price was higher than msrp. I called about the Sig P365 today and his price is $100 over msrp (firearms street prices are almost always less than msrp). When I mentioned the price being higher than msrp, I was told theyre kind of hard to find right now. So take advantage of firearm enthusiasts by sticking it to them with high prices? I will wait a month a pay $538 at another dealer. I buy at least one firearm a month but wont be buying any from a dealer that takes advantage if there customers. Go to Lost Creek or Double Tap and get better service and prices.

Jo
Review №82

Been in the store twice, both Eric and Ken were friendly and helped me get what I needed. Will be buying more stuff here in the future.

Gr
Review №83

Very helpful staff.

Jo
Review №84

One of the better selections in town, not the price. More of a store for beginners. If you know your stuff, then you bargin and trade here.

Do
Review №85

Good selection with friendly staff that is full of suggestions!

Pe
Review №86

Just bought a New Glock 23.... Very happy, Great service, Great knowledge. Great people.

Jo
Review №87

Lots of cool stuff, good ammo selection (.22 lr in particular) but a little on the expensive side!

st
Review №88

Reasonable prices, always patient and willing to explain any questions you might have, and they have a 30 day trial period on any gun you buy through them. If you dont like the way it handles, bring it back and swap it for another.

Je
Review №89

They have a great store, also my old buddy cody works there

Ky
Review №90

Lots of runaround and misleading information. Really not helpful and rude on top of it

Br
Review №91

This guy sells used gun as bran new, just make sure you are really getting a new gun not a old used one. Eric told me I was buying a bran new HK pistol. Got it home and the test shell casing was from 2003, I asked him about it and he said it was a customer trade in, how can a customer trade in be sold as new? I was giving a full refund but these shady business practices are not acceptable to me. Please make sure you are really getting a new gun not a 13 year old used gun sold as NEW

ff
Review №92

This place is awful. Rude staff, high prices and deceptive business practices

ch
Review №93

Went to check prices on guns and they are $150-200 more on the 8 different ones I checked. They had a $100 off sale. Still selling at over retail prices. Not impressed

Gr
Review №94

Outstanding service and has lots of 22lr ammo

Ll
Review №95

Not a fan, added a hundred dollars to the deal we made

Jo
Review №96

Did research and I was duped. They over price by $100. Not interested

Wa
Review №97

Enjoyed my interaction here

Co
Review №98

They were very knowledgeable and helpful.

Ro
Review №99

If they dont have it, theyll get it.

Information
99 Comments
4 Rating
  • Address:2625 NE Butler Market Rd E, Bend, OR 97701, United States
  • Site:http://triggerhappygunsoregon.com/
  • Phone:+1 541-526-0617
Categories
  • Ammunition supplier
  • Gun shop
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–3PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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