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Perfect Auto Repair and Muffler
10811 Baltimore Ave, Beltsville, MD 20705, United States
Comments
Je
Review №1

This is my best discovery for this year. Quality of service is perfect. I really enjoy going there with ny cars. First time went there for a muffler and all was done pretty good. The staff too is very friendly. Missy is so kind!

ma
Review №2

Brought in my car for an oil change they discovered there was a small leak in the filter Quickly got the part ordered and brought over the same day. Definitely won my business over for any work I need in the future. Elliot was a tremendous help.

ro
Review №3

Delay in starting repairs, and not fixing correctly caused me to have to return later, at additional expense. The staff is friendly, and courteous, but there appears to be a lack of communication between them. I communicated by phone several times what was to be done and why, but each person said I needed to talk to the person I originally called, because they had no record of the service requested, albeit talking to 3 different people on the phone. My check engine light came on after my first visit, and the vehicle was returned due to a problem with the initial installation, causing another problem, as well as a new rough idle. I asked them to investigate why the check engine light was now on. I picked up the vehicle, but the rough engine idle and check. engine light, which was not present before,was never investigated by them. I plan on taking my vehicle to Precision Tune, next door. Other clients have told me they were also having to return to refix problems they were to address.

Je
Review №4

Friendly, efficient and economical service. Took less than 45 minutes for my inspection where others said itd take 4 hours and cost twice as much. Spotless garage...

Sy
Review №5

These guys are legit surgeons! Omar is chill I brought in my car for a timing belt service and a speed sensor replacement. If you want your car fixed right the first time check these guys out. Both times my car was in and out same day. I appreciated how they got right to fixing it that day not days later. For the prompt service they provided it’s worth every penny.

Os
Review №6

Professional and clean. Waiting area was large and also clean. Work is confident and deliberate, but the work is excellent auto repair.

Mi
Review №7

Check engine light came on at 7pm on a Saturday night. Searched high and low for a shop open Sunday morning early and they were. Pulled up and was greeted, explained what the issue was, immediately handed over my keys and was told I could wait in the waiting room. Lovely, clean waiting area. The worker explained what the error code was and it took about an hour to fix. Changed my wiper blades as well. I am very pleased with the service and will be using them again and will recommend.

Sa
Review №8

The worst service. I paid $600 up front and they solved absolutely nothing. My car is actually worse. I had to call repeatedly for updates, where I would be told they found the problem and were almost finished with time estimates on when they would be done, which they failed to meet. For 48 hours, this is what I kept hearing. They are incompetent and unprofessional.Dont go there.

Je
Review №9

Amazing shop that is super accommodating. Came into the shop late in the day needing an emergency fix. We were passing through town and needed a new window regulator to be able to bring the window back up. They had the part and made the time despite having other cars in the shop. Waiting Lounge and restroom are also super nice which is that added touch to show they care about their shop. Thank you to the team there!

Rn
Review №10

Pros: They installed, aligned, and rotated my new tires properly (I’m assuming they did since they haven’t fallen off yet).Cons: They did not do the tire pressure (PSI) correctly for none of the four new tires, so whileI’m on my way home, I get a TPMS light.

Ja
Review №11

Excellent work and they dont try to rip you off I love this place

Gi
Review №12

Thank you to Elliot for the great service! He helped me out very much with the prices on my repair, when another repair shop tried to steal my money. Elliot seems to be the most experienced and hands on in the shop. I watched him several times help mechanics and the service felt honest and I was confident in what he was telling me. I am very satisfied with the service at Perfect Auto!

Eb
Review №13

I decided to take my car to Perfect Auto Repair & Muffler after seeing the good reviews online, and they actually live up to be true. This is the only place I could find that did not charge me for a diagnosis of what was going on with my car brakes. Not only did they check it out for free, but I now had the option to walk-away, purchase the parts + get the labor done by them, or buy my parts from elsewhere, and only pay them to perform the labor (which is what I ended up doing). Short wait time also. Recommended.

Ja
Review №14

Really nice guys that did a great job with my car and they were wonderful to do business with : )

Om
Review №15

Amazing team!! They took me right in & even figured out a few problems that my main mechanic never noticed. Really professional & great prices. I’m in VA but i’ll always take my car here for any issues

JM
Review №16

Ash was great!!! Will definitely go again just because of Ash.

Sw
Review №17

Have been coming to the shop for a really long time now, Ahsan has always walked me through my repairs and how much it would come out to be. He does an exceptional job with the upmost professionalism and speed. I had had all my cars serviced through here regularly as well as modding all of my cars, they do almost everything you want. Give them a shot I promise you won’t be disappointed. And one thing I can guarantee you is within a 10 to 15 mile radius is the prices are unbeatable. Keep up the Amazing work

wi
Review №18

Eliot was wonderful and pointed out issues that I didn’t even pick up. Very glad I gave them a try, prices were reasonable and service is great. Definitely coming back for any future maintenance or issues

Fa
Review №19

Best customer service . Definitely recommend 👌

Ta
Review №20

Staff are professional and provide good customer service. They are quick, efficient and offer fair prices. I appreciate the consistent care and quality of work each time I have come in wether for consultation, AC repair, tires or additional. I definitely recommend Perfect Auto if you want good service for your vehicle.

Jo
Review №21

They are open late so people who work late can get their car work on.They are equipped with proper tools / machines to customize my exhaust system..5 of 5 stars

Ne
Review №22

Knowledgeable staff. Good work done

Au
Review №23

Perfect Auto quoted me about $100 less than two other service shops, and they delivered on exactly that quote! Im very happy with the service, they are very hardworking and kind. Thanks, Ash!

Lo
Review №24

I was very satisfied with my repairs and didn’t take long i would definitely come back.

Ri
Review №25

They did a fast and very reasonably priced catalytic converter replacement

Ju
Review №26

Ive been here a couple of times for exhaust work and have been given a reasonable quote and great work both times. Great place to bring your vehicle!

Ka
Review №27

It was pretty convenient

Pa
Review №28

Great place to have excellent work done on your car!Wonderful and Very pleasant Staff

ro
Review №29

Good service. Timely

gh
Review №30

Nice staff , professional place with great prices definitely recommended.

Ch
Review №31

I’ve been bringing my car here for 3 years. They know exactly what they’re doing. The Technician Elliot is very knowledgeable and friendly. They are the only people I trust with my car.

de
Review №32

I had the timing belt replaced along with a coolant, brake, and transmission fluid flush in my VW TDI, the guys here did a great job. There was an issue while the job was being done regarding a warped part which they had to order directly from VW. They only charged for that part because everything was taken apart already for the timing belt. This issue put a strain in not getting the vehicle back the next day as promised, but they compensated part of the bill for the inconvenience. I brought the car in around 3pm that day and about 15 min, they were already pulling the TDI into the garage to get started on the job. Luis and his crew is top notch in my book. I will be returning. Thank you Perfect Auto!

An
Review №33

They always treat me right....i get the best of service, my car runs better when they finish it it.... they top off my fluids...i really aprreciate them being my auto service repair shop.... i wouldnt go to anyone else but perfect auto.... they are the best ever. Thank you for doing business with me and happy hoildays to you all. GOD bless you all.

El
Review №34

Great service!Everything went smoothly.Will come back here again if I need something.

Pe
Review №35

I called and was on hold for an excessive amount of time . They closed at five and instead of just asking me to call back when business hours were available. He decided to make me wait until they close whoever answered the phone.

My
Review №36

I came in and I was acknowledged and welcomed by several employees right away. Everything was explained to me, the price was reasonable , the service was fast. I would definitely return!Keep up the great customer service!

JI
Review №37

Best service in town. Fast & efficient service you can not get no where besides perfect auto. Highly trained service advisers with best quality of service. Take your vehicle to perfect auto and make your life easier. Thanks guys

Zo
Review №38

Ive been going to perfect auto for a little more than 3 years. The mechanics at this shop are SOME OF THE BEST IN MD! Master mechanic Ro, is extremely knowledge, and very skilled. Any issue Ive had, he was able to not only diagnose it correctly, but also knew which one of his guys could effectively get the job done. Ive never came back twice for the Same issue. Even the front office is grade A. For the last several months, Ive dealt specifically with front end tech Oscar ( BIG O ) On a few occasions, Oscar has not only done what he said he would do to get my vehicle done, but he also takes pride in staying on top of the mechanics when it comes to getting my vehicle in and out faster. Oscar is extremely professional, detailed with his explanations and fights to save the customer money! At most shops, the front end tech will try and sell you 100 things you dont need or try and convince you to get additional service repairs. Oscar keeps is real, straight to the point no fluff. He speaks directly to the mechanics, then tells the customer exactly what is needed to fix the problem. They fix, you pay, your gone... No hassle! The outstanding customer service, impeccable mechanical skill set, and fair market pricing is the reason Ill continue to bring my vehicles to perfect auto.

Ba
Review №39

That was terrible place I never recommend to any body to go , and they not fixe my car and they broken and they take my mony they just use people and take monythanks

Ro
Review №40

Take my advice DO NOT go to this shop they are a rip off $250 down the drain. They are just looking to make a quick buck off of someone. If I could give zero stars I would.

An
Review №41

Helped me recharge my ac. Very friendly and professional

Em
Review №42

Hassan is a wonderful manager that always tries to understand the needs of the clients and very reasonable on cost.Consistency in customer care should be the name of this shop. Missy is a new face at the shop adding value to an already great establishment.I love the diversity!

Aj
Review №43

They always take great care of me. Just like every mechanic there’s a lot of waiting involved but they are always accommodating in allowing me to leave my car overnight if need be and they are great with prices and payment. Overall very professional and they know what they are doing. Highly recommend.

Sh
Review №44

I came back to have my front wheel aligned however, they only do all the wheels. Rather than paying the full price since I had been there before, the gentleman at the front desk took $10 dollars off which I really appreciated. He was very nice and the service was fast!

Ta
Review №45

I simply love this place. As a single woman you always look for people who will not take advantage of you. My first time in the shop I ran into one of my church members and he confirmed this place was good. I have been coming every since. So glad I found Perfect Auto

Ad
Review №46

Fast and affordable service. Best shop in the Beltsville area. I highly recommend going there. Got the oil changed for a very good price.

Ga
Review №47

Luis and his team were great! Luis seems to be the most knowledgeable when it comes to repairs and helped me out with a fair estimate for my repairs! Will definitely be returning to Perfect.

Da
Review №48

This shop is wonderful, they are always helpful to me and my family and super understanding! They put the costumers first and make sure you are satisfied. 10/10 would recommend!

Ed
Review №49

So I took my car to perfect auto and they did an astonishing job fixing up my vehicle. The convenience of dropping it off before it opens and it be taken care of while at work deserve 10 stars alone. What really got me was the customer service by Oscar and how he handle every situation that occurred with professionalism and integrity. Made sure my car was in great condition and that the job was done by the time I came to pick it up.By far the best and most friendliest service you will come across.I would recommend perfect auto to anyone in the DMV and to talk to Oscar. Promise you, you won’t regret it.

Te
Review №50

My tints were done quickly. They were very professional and courteous. They did an amazing job on my front windows. I would recommend them.

Ab
Review №51

Great experience even though ithey forgot to put back all screws

fr
Review №52

Now good

Ke
Review №53

The service is awesome. Luis and team took great care of my car. Since this first post, I have come to realize they NO NOTHING of their craft of fixing cars. Please dont go to these ppl. Ive taken my car back 3 times and STILL the PROBLEM EXIST

Ka
Review №54

I’m a women and Hispanic women it’s very hard to find someone who won’t take advantage and steal your money, overcharge, throw in a whole bunch of words and mechanical problems you don’t understand or know about. The person who helped me was first a man I didn’t know his name I crazy price was thrown at me At a different shop and then Luis stepped in from perfect auto and body to break it down for me and gave me a better price and made sure I understood what was damaged the mechanics came out every hour to update him on how things were going it was an environment that was based on team work and communication. I highly recommend this shop and will become a regular But sadly he’s taken

Pa
Review №55

Amazing shop! Fernanda was professional and friendly from beginning to end. I would not hesitate to continue doing business here again. Thank you all for everything that you do.

El
Review №56

Great customer service and prices. This is our go to spot for service and repairs.

Da
Review №57

Great customer service! Went there to get the EcoBeast services, allowed me to see all of the work being done and made sure I was okay with what they were doing. Hands down, the best customer I’ve experienced in this area! Go check them out! Get some work done!

Bl
Review №58

Nice staff especially guys on front desk they take care of customers so well . Highly recommended

Li
Review №59

PLEASE DO NOT BRING YOUR VEHICLE HERE. My experience with Perfect Auto Body has been horrific. Ive brought my vehicle in repeatedly for the past 2 years for repeat repair of control arms, suspension, brakes, rotors, etc., and each time the work was not performed properly. Parts were not returned to original state or left off completely or cheap quality parts were used. I also had a engine replacement simultaneously on my other vehicle where Perfect Autobody glued a part on the engine instead of replacement, not to mention the engine had to be replaced (3) times for incorrect installation where gray clouds of smoke everywhere when you start the vehicle which had to be taken to another mechanic to direct Perfect Autobody how to fix. The inexperienced mechanics and the management is horrible. I have paid thousands trying to correct the issues with my Lexus that has only 90,000 miles, since the parts were under warranty with Perfect Autobody, I continuously brought the vehicle back for repeat repair just to be charged additional money upon retrieval. I retrieved my vehicle days ago and they successfully horrified me where every light in the dashboard was on and I got my vehicle out of there immediately and drove 5mph to another shop to certified mechanics to get to the root of the problems to correct whatever was done. Unfortunately, I chose Perfect Autobody from the reviews which were good and that was a HUGEEEE mistake. Im writing this review so others dont experience what Ive experienced and still experiencing. They screwed my car up til its still in another shop since retrieval last week where they are trying to correct all the mistakes. I also have discovered that there are many others that have had my same or similar experience. If you use them, GOOD LUCK..... youre going to need it!!

Re
Review №60

Great service, professionalism, price, and short waiting period. I recommend this company overwhelmingly. Try them , I know you will be served well.

Be
Review №61

Perfect auto & body has great staff and service! Luis helped me out over the phone with a fair estimate before deciding to take my car to get repaired. I recommend this place to anyone trying to get good quality service! :-)

Al
Review №62

The customer service representative was very professional in his approach and appearance. Quite accurate in his estimation of time required to get the job done as well as description of work to be done.

mi
Review №63

Quick and easy, very nice guys and quality service.

LO
Review №64

Great place for car service and repair.

Ta
Review №65

I’ve had a great experience at this place, the secretary Fernanda was really helpful and providing all the information that I was looking for. Would definitely go back for more services.

Na
Review №66

UPDATE 10/11/2017My check engine light has not gone away since a little after I first visited this place. And it is because I did not change the O2 sensor. I asked twice when I was in the shop if theyre sure that they dont want to change the O2 sensor in addition to the service they told me I needed instead (which was more money). I feel because I had the part and they wouldnt make much money they opted not to do the service. I dont understand how mechanics checked my car out to see the issue and didnt see that was one that needed fixing. Now I have to find the money and the time to get this fixed when I was trying to get this handled the first time around. The young man at the front desk was very nice but I will not be returning.I came in midmorning last week to get quite a few things fixed on my vehicle. They were very accommodating and were able to squeeze me in. The wait wasnt long. Carlos was honest with me about what actually needed to be done for my vehicle and answered all the questions I had. Despite not knowing a lot about cars he made me feel very comfortable. They do almost everything there which is a major plus. I would definitely come back.

Al
Review №67

Very fast and affordable😎

Sh
Review №68

This was thee BEST experience that I have EVER had dealing with car service !!! I usually go to the Mercedes dealership for everything... never again. From the moment that I walked in I was in awe of the service. DAN was super wonderful and pleasant... a breath of fresh air. I’m not exaggerating! I was referred to this body shop, and I am so glad that I went! Dan was super attentive. He only recommended what I needed, no hassle, no extras! This body shop lives up to its name, “PERFECT” in every way... the service, the cost was AFFORDABLE, the pleasantries, the patience, the attentiveness... I was in and out in less than 3 hours! I found my permanent service shop! Thanks Dan and staff for making this process seamless!

Ly
Review №69

Dont waste your time! I originally brought my car here to have my bumper tightened/replaced. After waiting 2 weeks, they replaced it with an off color and it looks exactly the same as far as the tightening goes. Terrible shotty work! Adding insult to injury, they removed my washer fluid reservoir which I didnt realize until I was ready to add fluid ( weeks later)thus Im sitting here over 2 hours for them to fix THEIR mistake! No apologizies offered or anything!

Gr
Review №70

Decent service and wait time. Some of their staff were very ignorant with other customers, and thats unnecessary. One of their staff actually answered a number of questions I had regarding brakes and rotors, as well as the frontal axle. This is key, especially if Im considering your venue for service. One of them showed me the difference between an older, used axle, with a loose boot, and a new one. The difference it makes in having smoother driving is significant, worth the investment. Brake pads and rotors seem to be in good order weeks after being replaced.

Sa
Review №71

Good

Sh
Review №72

I have been bringing my Audi to Perfect for a few months for service and when my daughter got a Volvo there was no where else I would have taken the car.Dan, Carlos and Omar have the best customer service! They take the time to explain what needs to done and go above and beyond to give you the best price and the best service! I live close and my car wouldnt start so Dan came personally to give me a jump and then took me back home after I dropped the car off. Excellent customer service! I cant say that enough.I had some issues with my daughters car being as though it was an older Volvo, but they didnt stop until they found the issue and fixed it. Dan worked tirelessly with my daughter and I to get her car up and running so she could be safe. I will continue to work with them and use them for all my auto repairs.I would definitely recommend Perfect Auto for all your auto repairs and body work.

Je
Review №73

The best auto workshop in town!! Any kind of car related work Ahsan and Omer and Luis are the guys to go to. My schedules with work are really tough and taking care of my cars have never been a problem with these guys, they always accommodate me and take care of my cars with the utmost honesty and professionalism. So 5 stars for these guys!

Al
Review №74

Small parking lot. No place to park. Cars everywhere. I was quoted two prices for the same installation at different times.

Lu
Review №75

3 hrs for change my tires 😡😡🤬🤬, NO social distancing, wating area no wearing mask 😡😡😡

vi
Review №76

I Meet Omar at Taco Bell roughly 6 yrs ago i was working in the drive through part time very humble Man respectful as well he informed he would be opening an auto repair across the street maybe a yr after opening I took my car to his shop I had a very satisfying experience his staff very knowledgeable I have had several cars service at Perfect auto 2 Mercedes Benz a 300 and gl 450 and Infiniti M35x no problem issue resolved and I Highly recommend on account Perfect Auto is Fair and easily beat dealership prices also Luis is excellent at his Job

Ro
Review №77

Intelligent mechanics 👍

Se
Review №78

They are fantastic at what they do and are very honest with you. The prices are also very fair compared to many auto shops. I have taken my cars here several times whenever something happens.

Ke
Review №79

Went in for AC service. Great work. Waiting time way too long.

Wi
Review №80

Just had my first visit to Perfect Auto and Body, Dan the service advisor couldnt have been more pleasant and professional. This was by far the most honest auto repair facility I have ever dealt with, the show and tell with Dan was very informative and straight forward. Then Omar took over to give the costs and what was necessary or not, everything up front . The service technicians completed their work in a timely manner, no standing around. All in all a very positive experience!!

Ab
Review №81

I took My car there for repairing and they treated it really good and their staff was really professional. I highly recommended this place.

Review №82

I got my Audi serviced at there shop for the last 3 years! I shopped around the area for best prices. Perfect Auto and Body team provided fast, honest, and affordable service. Normally, they drop off customers within 5 miles but they went out of the way and dropped me off 12 miles away. I would highly recommend Perfect Auto and Body.

Di
Review №83

Smooth, friendly staff and excellent service . Good satisfact

Ma
Review №84

Very accommodating and thorough with the work that was done to my vehicle. 10/10 recommend :)

ne
Review №85

I recently went to perfect auto body shop for a oil change and they changed my oil in about a hour so I recommended them for excellent service

Ri
Review №86

Ive been there many times I like this place they solve my issues very fast early morning I appreciate the good service

Ma
Review №87

I came here because Perfect Auto found and resolved my truck issues where two local dealers could not! Both dealers charge me everything they could but no results! Now, they’re the only one that works on my truck! :-)

St
Review №88

Very professional and took care of all needs as they came up. Hard working team! Thank you!

Al
Review №89

Every time I go to this place they have me in and out in a time that is definitely worth the price. Everyone there is so welcoming. The mechanics look like they work hard on each car on the lifts. Omar and Dan are the best guys that keep you updated on whats going on under your car. Perfect Auto has yet to fail me. A colleague of mine introduced them to me and they became my usual. Radiator, oil change, I even came in with a bent rim and they replaced it! Been coming here for years and i wont stop. I intend on buying my daughter a car from an auction and Ill be having Omars tow company take it to their shop for fixes AND inspection. Im telling you, they handle just about every single thing you can think of.

vi
Review №90

Service was great.

Jo
Review №91

The guy was a smooth talker and a “yes man.” He would say anything to you to convince you to leave your car here. Don’t let them convince you over the $80.00 check your problem and they deduct it off your bill.

br
Review №92

Came in today to purchase a used car. We had the pleasure of working with Alex the salesman. He has great customer service. He made sure we were satisfied with our purchase. I would definitely recommend Perfect Auto to friends and family.

Ra
Review №93

I always take all my cars here for any and all maintenance. Good price and good service. Highly recommend!!!

ke
Review №94

Perfect auto and body is the place to go! Everyone is really nice making you feel like very comfortable. They were able to come up with a solution quick and they do welding ! They have a variety of services. Would def recommend

Ma
Review №95

Great service ! People were very friendly and polite, and my car was repaired very quickly ! Thx everyone :)

Mi
Review №96

I’ve been in this shop a week ago and they were really professional thanks the crew for the help

Di
Review №97

Service and experience here has been really Great. Omar, Danny and the entire team are knowledgeable of their work and will treat you more like family.I will recommend Perfect auto to anyone with issues or service with their vehicle.

Sh
Review №98

They do good work at a fair price and the customer service made you feel like you want to come back.

am
Review №99

Im from north Jersey and came down for the weekend, my car broke down on the highway and I had it towed to Perfect Auto. This has to be some of the best service for a fraction of the the dealer price Ive ever encountered. These gentlemen, Carlos, Dan & Omar worked around the clock to get me back on the road. They even stayed 2+ hours after closing to work on my car. I have so much respect for these gentlemen, I wish there was a shop like this in New Jersey. 5 ⭐️ Service all the way around.

Mu
Review №100

Best and great service you can ever get. Thanks guys

Information
100 Comments
5 Rating
  • Address:10811 Baltimore Ave, Beltsville, MD 20705, United States
  • Site:https://perfectautorepairandmuffler.com/
  • Phone:+1 301-477-3626
Categories
  • Auto repair shop
  • Muffler shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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