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CARSTAR Nescar Garage
11408 Old Baltimore Pike, Beltsville, MD 20705, United States
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CARSTAR Nescar Garage
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Yv
Review №1

Super sweet and kind both Alex and Jesus ! The car looks beautiful and it was done so fast !! I think I’ll come here For all my car issues from now on.

Je
Review №2

Our companys insurance sent us here on two different occasions, we have fleet vehicles. Overall good experience, they are good to work with and easy to communicate with. Alex, their CSR, kept me informed throughout the entire process for both vehicles. Both look brand new and were completed within a good time frame. They were fast, friendly and professional.

Ta
Review №3

The BEST auto body shop place to repair/fix your beloved car in Maryland and around Washington, DC area. The owner and the workers are the best friendly people.While driving in Washington, DC on busy and crazy Saturday night, a crazy driver who shall be sent to driving school punched my Toyota Camry 2018, the car I love to drive on crazy Friday night on U-street, north west, of Washington, District of Columbia, while he was backing at ExxonMobil gas station. I was so mad the whole night since I did not know where to take my car to get repaired.As usual, I went to Google to get some unknown communities coulselt. I tried my best to figure out which auto body shop is the best for my best car get repaired as soon as possible. I tried carstar garage and I was hundred percent correct.They repaired my car as soon as possible. It did not believe how they did.The do have very clean shop.So, I highly recommend this auto body shop if you love your car.

Do
Review №4

Very clean shop, professional staff, work was timely and very well performed. High recommendation. Would use their services again if needed.

Sa
Review №5

Very, very pleased with the customer service and excellent work. I highly recommend them . Thank you and always remain being the best.Sabrina Roberts

Ch
Review №6

I give this shop five stars across the board because The employees there were efficient, fast, friendly, transparent, and much more. I used them to replace my catalytic converter because someone stole it. They were understanding. They worked with the insurance company seamlessly. And frankly I just can’t say enough good about this garage. Will absolutely work with them for any other car issues in the future. They are fair.

Jo
Review №7

Excellent timely service. Would recommend!

be
Review №8

These guys are very friendly and honest businessmen. I had my front end replaced and they pulled it out of the gutter to showroom quality while giving me accurate timelines of the work being done. If I need anything done these cars certainly will be the first ones to get the call

Th
Review №9

This is my go to place for body shops...as a fleet manager I send all my accident repairs to Nescar...they have always done a great job for me

Wi
Review №10

Great service provided from start to finish. Performed very good quality work on my vehicle and were very consistent on providing updates. Thank you so much Carstar crew!!

Ca
Review №11

Would recommend 100% They take their work seriously and have great customer service.

J
Review №12

I am very satisfied with the service I received and the quality of work. I am excited to say I received friendly service as well as they were very knowledgeable of what they had to do. They matched the paint perfectly and you can barely tell that it has been repainted. I would highly recommend stop by the shop and talk to the staff.

Es
Review №13

Great service on time and my car looks brand new recommend to anyone looking for a repair !

Da
Review №14

I brought in my 2018 Dodge Charger because of an accident. The customer service was amazing! Everyone was so friendly and nice. They got my car all done in less time than I thought it would take and I’m definitely satisfied. This will be my number one choice if I need this kind of work done.

De
Review №15

I have a 2015 Nissan Altima just got it fixed. This company is awesome. Great quality, very professional, and communicated with me almost daily until my car was completed. Works with almost all insurance companies. Very Professional I highly recommend

Vi
Review №16

I came here for auto body work after a pretty bad car accident (badly damaged doors, bumpers, fenders, and more) and these guys took great care of my vehicle. I dropped off my Land Rover Range Rover and they communicated clearly what the price range would look like and their process. They gave me routine updates on the status of the repair and it looked good as new when I picked it up. I would strongly recommend this spot because of the quality work and their customer service.

A
Review №17

I had a great experience at Carstar. My vehicle was repaired and clean when I picked it up. I was able to discuss repairs and talk to the representative regularly. I would recommend them for body repairs and detailing.

Li
Review №18

Daniel was so helpful and patient. He took the time to explain everything thoroughly! Everyone was friendly and extremely professional.

To
Review №19

Excellent work by this establishment. Esther and the manager were wonderful. This place very clean and professional. I went here because they partnered with my Insurance - but they will ALWAYS be on your side because they care about their customers. They do everything from mechanical, body, paint, etc. I would recommend anyone who needs their car to be worked on, as this place will provide the highest quality of work.

Vi
Review №20

This shop is great! They were able to get my car back to new, even getting a hard to get part from overseas to make sure my car was 100%! I wish I could give these guys a higher review! Definitely come here!

Ta
Review №21

The guys here at the shop are respectful and knowledgeable. They did a great job of repairing my Hyundai Tuscan. I really like that they went above and beyond the job. They clean both inside and out as well as buffed out small scratches not related to the accident.

Do
Review №22

They were great! They definitely live up to their motto “relax,we’ll take it from here.” Great customer service and great work! My car looks like nothing ever happened! Great staff overall and experience.

Ad
Review №23

I was happy with the outcome of my car , it looked really brand new. They had clear communication with my husband and I about each step. The car was finished in a good time range , which we were happy about. The price to do everything was reasonably to do all the work we had on it. I would recommend them 100%.

Al
Review №24

I received first-rate, top notch, professional service from the time I first placed the call to schedule my appointment -- to this afternoon when I picked up my car. The entire staff was friendly and knowledgeable and did an excellent job communicating with me throughout the entire process. They completed the work ahead of schedule (which was much appreciated) and the body work done to my car was flawless! They even gave my car a complimentary wash, so it ended up looking so much better when I picked it up than when I first brought it in. All future referrals will be to Nescar! Thank you to the entire team for providing such excellent service.

Da
Review №25

I had an amazing experience after getting my car repaired after an accident. They did a great job with the repair everything was neatly done and they cleaned the interior before I picked my car up. The staff was completely helpful and informative and friendly . They explained all repairs that were needed and didnt force us to fix them all. I will defiantly recommend this company to anyone who needs anything done car related.

Ni
Review №26

They schooled me out of an insurance scam. Reliable and straight forward business. The staff was wonderful. Kept me informed consistently. Will recommend them to everyone

D
Review №27

Definitely one of the best body shops Ive ever done business with. Ive worked in the car industry for 6 years and dealt with dozens of shops. This is definitely on my top 3 list. I took my 2019 Infiniti Q50 in due to a motor vehicle accident. The staff was very friendly and got my car completed in a timely manner. Most shops leave paint dust, overspray, orange peel or some sort of defect on the vehicle. My car came out like it was freshly detailed.

Ja
Review №28

The Owner and the employees at Carstar Nescar Garage are genuinely good people that work with their customer’s best interests in mind. Everyone there is personable, communicates well (regular updates on the repairs) and extremely knowledgeable. I immediately fell at home after deciding to move my car from another repair shop to Carstar Nescar Garage.Carstar Nescar Garage fought with my insurance provider (on my behalf) to use factory replacement parts in lieu of the inferior aftermarket parts that my insurance provider wanted to use (thanks again for this guys *2 thumbs up*)They are truly car guys and will take great care of your car as if it were their own. Meticulous repair and detailing work…as an Engineer and car guy I can’t tell where the repair begins and ends…looks brand new.

On
Review №29

I have a 2016 Hyundai Tuscon and was recently involved in a car accident. I was referred here by a friend and has a wonderful experience. The staff there are welcoming and I received check in phone calls to let me know where they were in the completion of my vehicle. I will recommend this place to anyone.

Mi
Review №30

I was in a fender bender and since I was not at fault, this repair was covered by the other persons insurance. The repair looks fantastic, cant even tell anything happened! I really appreciated how they handled everything; they arranged my rental car, took care of sorting out the additional damage they found (called the adjuster etc.). These may be standard things in the repair industry but it was nice to not have to worry about anything, and they went above and beyond to get it done. They really took pride in their work (as they should!! Looks great!); overall a great shop, great repair, and great people!

An
Review №31

Discovered Nescar through the list of approved shops from my insurance provider. The repair work looks great. Id never know the car was in an accident. The work was completed ahead of schedule, and they kept me updated the whole time. The staff, including Nestor, were very friendly, and I will definitely use them for any future work.

Li
Review №32

I heard about this shop through a friend and decided to give it a try. Best decision ever! Not only did they take great care of my car, but their customer service was to the point. I never had to call and ask for an update, they kept in touch and updated me every day. Very professional and overall great quality of work! Will recommend to friends and family without hesitation.

la
Review №33

Great customer service. Excellent communication skill. Updates you regularly on your car. Quality job done on my car. Really happy with the outcome of my car. Will definitely recommend them.

T
Review №34

Horrible customer service. I was informed they were going to call my insurance involving a warranty issue at another carstar that performed a repair on my vehicle and told me they will call me back. After an entire week, I didn’t hear anything and called them multiple times to get a status. They kept on telling me they will call me back once they get an update but never did. Do not trust this location or Carstar!!! After calling daily and constantly being out on hold, they finally told me they were waiting on my insurance. When I called my insurance company asking what was taking so long, my insurance company said they have never heard from carstar regarding any claims. They said the log everything for their protection and do not have a single record indicating they actually called or contact them. They clearly do not know how to honor their warranty or take care of their customer. It was an absolute waste of time. Do NOT trust them to honor their life time warranty. My insurance ended up referring me to a different car repair and they immediately took care of me.

Be
Review №35

Went here after a run in with a deer based off of my insurance companies recommendation. Couldnt be happier! Friendly, professional staff, and quick turnaround based on the amount of damage. Matched colors perfectly. Would recommend to anyone in the area!

D.
Review №36

Pretty good customer service did good body work on my car

Ti
Review №37

The staff at nascar are so helpful. My car was finished when they said it would be finished. When I took it home on a Friday then I noticed a scratch/dent that wasnt there before they had my car. By that time they were closed. I called today (Monday) and they told me to come in and they would look at it. They told me that once I leave the gate theyre not liable for any damage (two days has gone by already too) but they fixed that dent they caused and also another unrelated dent I had that same day. No charge. No hassle. Nestor is great and this is a great body shop.

Qu
Review №38

Cant say enough about this place. I had fender and rocker panel work done here on my 17 WRX. Looks good as new and they took care of me every step of the way. The staff is a bunch of awesome people and more than fair. I highly recommend!

Be
Review №39

Had a car accident. Got my car to Nescar. The job was done perfectly. it like am.having a new car. Thank you so much

Br
Review №40

Told our repair to the tail gate couldnt be bumped out and had to be replace. Went to another garage and had it banged out and looks like new. Nice people but trying to get your money.

Zh
Review №41

Great customer service !!! Best experience ever. Very friendly and fast moving. I recommend everyone to go there to get their car repaired or added details.

Ro
Review №42

As someone who has never been involved in an accident, I must give a big thanks to the team at Nescar Garage and to my friend who referred me to them. From arranging tow of my undriveable vehicle to their shop, to assistance with setting up my insurance claim, to getting me set up with a rental car, they were a big help & to top it off they left my Honda Pilot like new, within a reasonable amount of time, considering the extent of damage. I recently learned that they are moving locations, still conveniently in the same area. I will be sure to remember them for any of my future auto body needs and pass along their name to family and friends.Thanks again Nescar Garage!

Be
Review №43

As a first time customer, I have to say that I am impressed and absolutely satisfied with the work preformed on my vehicle. I did not simply experience good business, I also experienced affirming and convivial customer service and communication. I do not recall his name, but the gentleman who took the initial photos of my vehicle did not seem anxious, in a hurry, or like he was just excited for more business. He took his time, talked with me for a few minutes during the photos, and then walked with me back into the shop and departed with a hand shake. At the desk as you walk in the door Esther was polite and informative, as well as educated on what work was or would need to be taking place in the shop. Though there was additional work and expenses found that went beyond the initial estimate, it was communicated well and I felt I was giving the extra cost to a company that actually cared about work that actually needed to be done. As an added bonus, the ambiance of the waiting area and the restroom was fantastic, upbeat, and classically automotively minded while still being original and pleasing to look at. They have a fine supply of keurig coffee available, and there is no trouble finding a place to park. Taking into consideration 100% of the experience I had, the only possible thing I could offer as an improvement would be to reset my vehicles clock back to the proper time after reconnecting the battery. Lets face it though, on a +$2500 project if the clock not being reset is the only concern a customer can have, than it absolutely was a project well done. To bring an end to this review, I will say the spotless exterior wash they provided after the work was completed made it very evident that the newly installed panels and parts perfectly(at least to my eyes) matched the existing paint on my van. Thank you so much for your service Nescar Garage of Beltsville; while I hope I never have to do business with you again, if I do I know it will be a pleasant and worth-while experience.

Ma
Review №44

This place is amazing. Their customer service is out of this world AND they do beautiful work. 5/5 stars, would crash again. :( - kidding, obv.

Je
Review №45

The best car body shop I have ever experienced. Customer Service was great couldnt ask for a better staff! 5 Stars!!

Am
Review №46

These guys do excellent work and their social media keeps you super informed! loved my experience I will definitely use their services again.

Mi
Review №47

Im very impressed with the customer service they have there. They kept me updated with the progress of my car. Worry free!😊

HA
Review №48

Awesome group of guys with very high attention to detail...easily the best body shop in the area.

Al
Review №49

I am an insurance broker in the DMV working with top carriers such as Erie, Nationwide and Progressive, all of our clients give us good reviews about Nescar Garage, I am a prior client myself. 👍

Sh
Review №50

Very good job good guys thanks

Ca
Review №51

Great customer service 👍

Di
Review №52

I got he best service! The manager is so helpful and cute

Lu
Review №53

Best shop ive ever been to. They had my car done before the promise date ! And it turned out beautiful !!!

Ke
Review №54

Nescar garage has the best body work I seen in a long time.

ge
Review №55

Best body shop you can find, helpfull and tye staff explains everything.

DJ
Review №56

Best customer service ever my car looks brand new!

KT
Review №57

Nescar took care of me when another auto shop caused damage to my car. They even helped out with the extremely slow insurance company that was responsible for covering the cost of the repairs.

Ky
Review №58

They do great work. Especially on my SRT

Sy
Review №59

Thanks to them my daughter car looks brand new!

Ja
Review №60

Walked-in in an hour before closing to see if they can fix a dent I made on a rental before the week was over. They had me & my rental on back on the road in less than 24 hrs. Greats guys too!

Ol
Review №61

Excellent work, customer service, professionalism, and knowledge of services provided. No need to look any further for a body shop!

La
Review №62

The staff is incredible! Nescar Garage is the shop to come in for body repairs!

Je
Review №63

Staff was very helpful.

Ke
Review №64

Absolutely the BEST!!

Ti
Review №65

Will follow with review

Ca
Review №66

Nescar Body Shop is the BEST!!

Ya
Review №67

They are a great business. They are efficient and friendly. My car was done in a week amd it looks great. They worked really well with my insurance company. Highly recommend.

Lu
Review №68

They are very kind, very propensity in the porma that they attended to me in my claim by eating them

Ma
Review №69

Because they are very efficient and the attention is very good and the work is of quality, I recommend it.

ju
Review №70

I brought my jeep wrangler to nescar garage to install the front bumper and also the fog lights also installed the side bars I am super satisfied with the work they did

He
Review №71

👍👍👍

Information
65 Photos
71 Comments
4.7 Rating
  • Address:11408 Old Baltimore Pike, Beltsville, MD 20705, United States
  • Site:https://www.carstar.com/locations/md/beltsville-15365/
  • Phone:+1 301-595-3505
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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