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Public Storage
333 Oneill Ave, Belmont, CA 94002, United States
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Public Storage

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Jo
Review №1

I have storage in Belmont on NealThe manager I believe her name is Stephanie. Always professional and friendly. And willing to help above and beyond she shows respect to allGood job Stephanie and thank. U

Al
Review №2

The staff is very friendly and welcoming. I want to thank Stephanie and Alicia for going way and beyond with my storage needs. I didn’t have a reservation, but they were able to reserve a parking space for me that same day. I’m very thankful with all their help, they treated me like family. I totally recommend anyone looking to rent a storage, to go and ask for Stephanie Alicia as they will give you the best rates . Once again, thank you for all the help!!!

Ke
Review №3

Very professional and helpful team. Facilities are also very nice. Would definitely use this facility again.

Ro
Review №4

Customer service is good. Place is clean.

Te
Review №5

Very helpful and secure. Always helpful. You rock

Mi
Review №6

The manager Stephanie was a great help took time to explain every thing to me and returned phone calls on time or before great place to do business would recommend it to any one and also big thanks to Alicia for all your help also. They are a great team together

Ca
Review №7

Excellent service . Great satisfaction. Michael and steph were awesome. Helped out with every question we had .

Ja
Review №8

Steph was an exemplary employee and was so incredibly helpful. I would store my things at public storage any time! Thanks so much.

Mi
Review №9

Staffs friendly and helpful. Any facility I go into always help me with question

an
Review №10

Love the proprty. Everyone is helpful

Do
Review №11

Helped put with needing another unit another company was closing . Helpful

re
Review №12

Veery helpful. Helped find a unit quickly

ชญ
Review №13

Best Storage experience ever. Besides my belongings are safe and secure. The office folks are very professional. If I have a question or issues Stephanie always works it out for me. Thanks!

Sa
Review №14

Awesome service . Helped us with multiple units,. Everyone is friendly

ar
Review №15

The staff was awesome . Vickie, steph and Alicia are awesome. Always helpful at any facility I stop by .

Ve
Review №16

Well run storage that is clean and convenient. The managers are very helpful & always looking to assist in any way. Highly recommend this as it is hard to find storage as nice.

Jo
Review №17

Didn’t have the unit I needed here but they helped me find others close by .

De
Review №18

Needed a bigger unit . Switched location . Fast and easy

Qu
Review №19

Amazing staff. Steph was very helpful in answering my questions and definitely the location I want to store at because she is patient, friendly and very detailed oriented and has me completely confi6I am ready for my upcoming move. Too many locations just have kiosks and no one in the office to speak with. (I unsuccessfully tried 4 other local locations with no people just machines)

Ch
Review №20

Great location off the 101 and friendly service from the staff. The space is clean and secure and easy to access. I would highly recommend this location

De
Review №21

Awesome facility . Everyone is helpful

Ba
Review №22

Awesome service. Very clean

Ja
Review №23

Stephanie, Alicia and all the other staff members were incredibly helpful for the MANY questions I had. Thanks so much all!

Ju
Review №24

The manager and all of the other staff has been super helpful and understanding. Theyve been friendly and professional and have worked with me with the problems that have cropped up with this Pandemic. 10/10 would recommend and rent here again

Jo
Review №25

This facility is clean and well-lighted. My stuff in my unit has been safe for years.If you know the code, you can access after hours. Office personnel are polite and accommodating and helpful.The facility also supplies dolly-carts for moving your stuff. In my recent visit, the dollies were not available after hours. That was a new (to me) policy, and inconvenient, since I had to carry my boxes from the lobby to my unit.

Ka
Review №26

Stephanie, their manager, is absolutely amazing! She called me back a few times to ensure that my storage unit is reserved after I booked it on the phone, and was so patient on the phone with me until I completed the reservation process. Awesome customer experience, now I feel much more assured to store my things at Public Storage.THANK YOU STEPHANIE! You da best.

Od
Review №27

Very Friendly, helpful, and great customer service. Highly recommend!

Mo
Review №28

Very happy with staff, including Stephanie Rodriguez, who is always very helpful. We would recommend Public Storage to our friends.

St
Review №29

I cannot recommend this facility highly enough!!! Stephanie (the manager) is absolutely amazing. She goes above and beyond in every instance to ensure your convenience and satisfaction.

La
Review №30

I highly recommend this particular Public Storage location if you want excellent customer service!

Cr
Review №31

Stephanie was awesome! This location is clean, modern, secure, and super professional staff. Very quick response to all calls and inquiries. The price is excellent! Easy access and good neighborhood. Highly recommend.

Br
Review №32

Very helpful

Is
Review №33

Awesome people! Very friendly, went over everything, from storage access to information about other available units. They will charge you $ 10.00 for the lock.No more than one car is allowed to cross the gate at the same time, whether you are entering or exiting the property. This means that if there is a car in front of you, you still have to wait for the gate to close, then enter your code, proceed and stop to wait for the gate to close.They really care about keeping your storage unit protected.Definitely recommended.

JC
Review №34

Everyone is very friendly and always keeping a look out

He
Review №35

Love this facility. Everyone is knowledgeable, friendly and helpful. Reasonably priced. Well maintained. Plan to be here for a long time!!!

Mi
Review №36

Everyone is very helpful and supportive . I feel very safe here . Clean facility

Mi
Review №37

Friendly atmosphere! Stephanie has been so helpful at the beginning. Always friendly! The storage is very clean and safe! Quiet neighborhood! Got a good deal on a huge space! Highly recommend them! Thank you!Update! We moved out due to relocation! All Staff has been great! Damon has also been very helpful when we had to get another smaller storage.Move in and move has been smooth!Thank you guys!

Re
Review №38

Stephanie was very helpful! She got us in at the last minute and provided a lot of helpful info. Great customer service !

Ri
Review №39

Great customer service. Didn’t have what I needed, helped me get a nearby place. Great team and personalities

Mi
Review №40

Great staff willing to help out on any way. Great facility. Glad I chose them.

Li
Review №41

Stephanie is so helpful. I’ve rental at various public storage around the country. She is by far the most organized and professional. She has great leadership qualities.

Ru
Review №42

Great staff

Ju
Review №43

Great experience at a clean facility. Stephanie is the secret sauce who took the time to help us secure an extra unit as we were moving our items in. Thank you for going above and beyond!

An
Review №44

Great and friendly. Helpful. Manager is great and fun to talk to.

Da
Review №45

Great service. Nice space. What prevents the last star is the fact that they constantly increase the price.

Jo
Review №46

Terrific service from the moment I talked to them until I got the unit. Safe and secure.

Co
Review №47

I have had and continue to have great experiences with public storage. Specifically, Stephanie has gone out of her way to help me each time that I have needed it, and has made my experiences nice and easy! She is a true professional! Would recommend this location to any of my friends and family in a heartbeat.

la
Review №48

Clean facility . Needed an another unit but they didn’t have it . Got one nearby with help from staff

Ma
Review №49

Stephanie is extremely helpful. She has always been very courteous.

Ed
Review №50

Good service

Ro
Review №51

Public storage in Belmont was so amazing at handling my requests. The manager at the Belmont on O’Neil was so helpful and sweet. She was amazing at handling my needs. I highly recommend this public storage. Super helpful..;)

Sa
Review №52

Oh my goodness, I am so impressed by the staff and property at this public storage! I’m new to this property but already so amazed at the friendly staff that is so ontop of making sure that my belongs are safe and it is the cleanest storage place I’ve ever experienced too! I plan on storing my belongings safely for years to come at this location!

Lo
Review №53

I was delighted to meet Andy this past weekend. He was very professional, helpful, and patient. I was going trough a very stressful time while moving for the first time on my own and trying to figure out what the best storage option was for me. Andy ease the pain of this difficult time by explaining with simple words the process, the options for my particular needs, and the pro and cons of the options. Thank you Andy, you are a real angel.

Bo
Review №54

Manager (Steph) was awesome, helpful, efficient and is a great asset to Public Storage! She is the kind of employee that makes a difference in business...

Kr
Review №55

Stephanie was super helpful! I needed a space quick and she helped me get in one same day and was so nice! Highly recommend!

An
Review №56

Everyone is helpful.

on
Review №57

Stephanie and Oscar were so helpful! Signing up for a new unit was super fast, they were very helpful, answered all of my questions, and made everything painless. The facilities are very clean and organized, too. Would highly recommend!

Ja
Review №58

I have had an entire household stored at this location for three years while working overseas. The staff here are unfailingly polite, professional and helpful. the manager, is an absolute gem! The facility is spotlessly clean and functional but it’s the staff that make it the best storage facility I have used in the last 30 years.

TS
Review №59

Great Staff. Clean and efficient spaces.

Jo
Review №60

Great customer service, accommodate and adjusted to my needs and schedule, Stephanie is friendly, professional and awesome.

Vi
Review №61

I love Public Storage the property store manager is is the BEST!!! After all theses many years I have enjoyed my unit and staff. Thank You for wonderful services!

Ka
Review №62

Excellent service. Catered to all my needs. Punctual. Got back to me when they said they would

Wi
Review №63

I had one of the best experiences with costumer service from the property manager here , Stephanie.She was helpful and went above and beyond to help me with my storage needs ! Would recommend for anyone that need help with storage to stop by there ! Ask for Stephanie !

Ka
Review №64

Stephanie and Damon were excellent! They helped me get a better rate and save money, which I greatly appreciated. Wonderful management at this location. Stephanie is a top-notch manager!

La
Review №65

Excellent customer service provided by Steph, we arrived at the premises as soon as she saw us she walked out of the office and greet us and escort to the office. We go through all paper works and within 10 minutes we have a storage registered in our name. She took us to the storage building and go through the procedures of getting in and out of the buliding. I highly recommend Public Storage Company for those who is looking for a storage unit. Thanks Steph for all the assistance, support and services provided during this difficult times. Keep up the good work and God Bless you.

Cr
Review №66

Friendly staff. Thanks for help with direction

Ga
Review №67

Great property manager

Ri
Review №68

Outstanding customer service and excellent communication

Ly
Review №69

Stephanie was always helpful from day 1 to till the day I checked out. I couldn’t have had more help or thoughtfulness! Everything is always organized. She is an amazing manager!!! Belmont location!

Al
Review №70

The group of property managers at this location are exceptionally patient and helpful. Steph and Mel are always looking out for your best interest.

Ma
Review №71

The manager is great and very supportive. Very easy to work with.

jo
Review №72

Stephanie provided excellent service!!!

Lo
Review №73

Great experience- manager gave great experience and replaced my lock free of charge.

Tr
Review №74

The manager and trainee were extremely helpful when I first opened an account and both have been very courteous and kind with all my follow up questions and needs. Definitely glad I chose the Belmont location.

TH
Review №75

Steph was awesome she was very helpful and accommodating and it was flipping hot. Thank you so much for your help!

Ge
Review №76

Great facility . Everyone is super helpful

ku
Review №77

What can i say about this place, its great! Stephanie is awesome! She takes care of us and provides excellent customer service...if i could live here, would.

J
Review №78

Stephanie is incredible. Her customer service skills are phenomenal. My husband and I thoroughly enjoyed our conversations with her as we rented our storage unit. We are return customers. We chose to come back here specifically because of Stephanies superb attitude and welcoming demeanor the first time we rented here, and it was even improved with our second experience. Thank you so much!!!!!

Et
Review №79

Easy and simple

Va
Review №80

Process was super smooth! We were able to use both carts and unload three trucks. He was helpful and answered all of our questions

Ke
Review №81

Finally getting moved out! Staff here is amazing and helpful and most importantly always easy to find someone. Cant say enough good things!

Se
Review №82

Stephanie has helped me in my toughest moving days. She gave me all the info I needed. She has one of the best customer service experience Ive experienced. Whenever you go to this storage I highly reccomend her.

Ta
Review №83

Public storage in Belmont has not only great service but they are so helpful, return your calls ASAP and are super kind! The manager Stephanie is awesome! Not only has she assisted me with the whole move process but she has gone out of her way to make sure I’ve been taken care of and helps whenever she can. I definitely recommend this facility!

Em
Review №84

Manager provided excellent customer service and a wonderful experience. Helped make things so easy for us!

So
Review №85

Amazing service, I did an e-rental and Stephanie called and confirmed everything right away. It really helps to have that personal touch

Ja
Review №86

Always helpful

Sa
Review №87

Ended up at another faculty . Thanks for the help

Ji
Review №88

Fast, friendly service. Very quick in setting things up. Highly recommend

Me
Review №89

Steph is a huge asset to this company. She always been a pleasure to work with and so helpful for the past two years I have had storage units here. She is the reason I continue store my things here. If you are looking for a great place to store you stuff this is you spot!

Wi
Review №90

Very clean and secure facility. The energetic and welcoming property manager does an amazing job. She helped me find the right size at a great price! I definitely feel that my stuff is safe here.

ma
Review №91

I started to book at a different location but they didn’t have the right size. Stephanie was super fun helpful and was able to find me the right size and the right price unit for us. Would highly recommend. Great customer service.

wa
Review №92

Mel helped me out today. She connected me with the San Carlos spot which had the unit size I was looking for. Great service!

Je
Review №93

Thank you so much for the amazing work you did. We recently stored at this facility and from start to finish Stephanie did an amazing job and the property was clean and safe. Vacating was a breeze and thank you for your assistance and making the entire process amazing.

Pe
Review №94

My visit here to get a unit was extremely quick and extremely easy. The staff here were extremely friendly and had great attitudes. I would recommend this location for anyone looking to get a storage unit. You won’t go wrong in coming here.

jo
Review №95

This is an amazing facility because of the outstanding attitude of Stephanie and Chris. From the time I acquired the unit two years ago until my vacating the unit this week, every possible customer service experience was a pleasure. In every instance, whichever one of the two I dealt with went out of their way to make sure I was taken care of completely. I wish that every customer experience I had was as easy and enjoyable as it was with this facility. Thanks Stephanie and Chris.

Ga
Review №96

Great experience .

Sh
Review №97

Really awesome service! It was quick and easy! Stephanie and Ashley were knowledgeable and very friendly throughout the entire process. I was having a rough day due to having to find something quick. Their demeanor put me at ease! Will defenitly recommend them for their excellent service!

Sa
Review №98

Been here for 2 years great property. Welcoming staff. Great customer service

Ri
Review №99

Excellent service excellent place excellent facilities really help me out of a bind very professional very courteous I highly recommend

Ja
Review №100

Great service!!

Information
18 Photos
100 Comments
4.9 Rating
  • Address:333 Oneill Ave, Belmont, CA 94002, United States
  • Site:https://www.publicstorage.com/self-storage-ca-belmont/188?pid=pslocalsearch
  • Phone:+1 650-264-9845
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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