Spent 15 mins shopping here. Not a single person came up to me to ask me if I needed help. After picking out my items I went up to the front and was told I couldn’t purchase my items because I’m not licensed. I was trying to buy a brush.... anyways, with no postings, and no customer help, it was a huge waste of my time. Also, if I can see your nose, you aren’t wearing your mask right.

My wife is an immigrant without strong English and she is a cosmetology student. Two times she has been rejected from shopping at CosmoProf in Bellingham. Unreal. The first time we arrived at the store fifteen minutes before closing, picked out several things and proceeded to check out. Since it was five minutes until close at that point the staff said they didnt have time to register her as a new customer. Okay, I guess maybe they were in a hurry and we let it pass. But, the second time, today, my wife did her shopping in the middle of the day. When she gave her student card to the staff at the register to checkout, they said they needed to validate her as a student at the school. My wife had the feeling they didnt trust her because she is nervous with her English at times like this. (are people really trying to buy professional hair products on the sly?). The staff actually called the school and it went to voicemail since the school is closed on weekends. They told her they couldnt sell to her and she should go to a different store. Completely unreal. I can tell you from my wifes experience it is so hard for non-native English speakers to fit in sometimes and this is another example.

The Bellingham staff at Cosmo prof is horrible and second rate… I walked in and was told I had to leave immediately by “the manager” even though I’m unable to medically wear one. I told her I have shopped there before and she said no way would she ever have let me in or would she now. Then when I called my order in from the car ( like they said I could) they refused to place my order because my cell phone name did not match the name on my account.I will now be making all my orders from the app and avoiding the Bellingham staff at all costswhile I was in there there were zero other customers and they were helping no one & the were standing around talking at the counter and they still found the time to be rude and unhelpful

I visited them because I was in a parking spot by their place and someone parked too close to my drivers door and I couldnt get into my car so I asked them if the owner of the other car was in their store and they said no.

Saw my Beauty school teacher there. The staff is kind and knowlaged in the products. Even though I come here 2 times a year. I make sure I stop by to get what I need.

The sweetest store team and manager ever work here. Thanks girls.

Everyone is extremely nice and helpful except the store manager what the hell! Anger issues, hopefully someone from corporate is aware of her. Thank goodness the Bellingham store is not our home store, just stopped in to get some product. Won’t be back.

My wife the stylist, has shopped at Cosmoprof for over 30 years. Today the Bellingham store clerk was very fun, and friendly. They always help me find what I need. You must bein the business to buy products here.

Large inventory and happy, helpful staff.

I think manager like more white people but other staff behavior good

Love these ladies! They are always so helpful!

Great selection, fantastic colors, carry a all our beauty needs!

Always helpful, going out of their way to make life easier

This location is okay. I prefer the ome in Bellevue though.

Manager is the rudest Ive ever talked and treats her employee awful seen first hand will not go in there again

Friendly staff Good collection of stuff. Only licence holders can buy.

Friendly, helpful... Well stocked.

Super friendly staff!!

Best customer service EVER, everyone is so nice!!

Very knowledgeable staff, friendly. Professionals only!

Would like to learn more ...

Professional only....you must have a lisence to enter and purchase. Professional hair product at decent price.

Good products

Always helpful

Always Awesome!!

Great Info

Rude service