user
The Eyecare Center
12310 NE 8th St #101, Bellevue, WA 98005, United States
Appearance
The Eyecare Center
Comments
Sc
Review №1

I get my eye checkups here, and they are terrific. Totally happy with the docs here! What is always an unknown is if you’ll find a set of frames you like at the same place. Long story short, I found some frames elsewhere and had them made with my updated prescription. Another long story short, second set of lenses and something still seemed off. Losing confidence in this other place, I somewhat sheepishly asked the EyeCare Center if they could check them out to see if they could figure out why they weren’t working. Jim called me back and said he’d be happy to do so. Next day I come in, sit down. He looks at my old glasses (which I was still wearing) and my new glasses and INSTANTLY deduces the issue (more curved frame). He adjusts the frames so that the face is flatter, and voila! Saved! So Jim is the man! This place clearly has true professionals from the docs who perform the exam to the opticians who help recommend and PROPERLY fit your glasses. Bravo. 1,000,000% recommended.

Sa
Review №2

As always, great service, great people helping every step of the way. So glad my neighbor referred us years ago. I’ve seen Dr B and Dr Kwong and they are both excellent docs. Mustn’t forget Jim who does a wonderful job getting just the right frames fitted and of course, the ladies who help at the front desk. Wouldn’t go anywhere else!

De
Review №3

I was very pleased with my eye app t at The Eye Care Center today. From the easy check in, the assistant who started my exam and especially Dr Kwong who was personable and professional. I left feeling confident they my issue would be resolved and had contacts to try out as well for another issue. I highly recommend !

J
Review №4

Lost a Contact Lens, and thought it was stuck in my right eye. Dr. Grant was super. Patience, understanding and caring.He examined my eye for 10+ minutes. Helping me understand that the lens was not hidden on the back of my eye. Sorry - the contact lens is really lost.Ordered a new lens and scheduled an appointment for fitting in 2 weeks. Thanks Dr. G

Jo
Review №5

I am a former client but had not been to any eye doctor since 2016. I was long overdue for a check-up. I was greeted by two very nice gals at the front desk and promptly sat down and waited for my appointment time. It wasn’t very long before a darling bubbly gal and a gal she was training appeared. They took me through a barrage of high tech eye testing equipment, which didn’t take very long and I was in my examination chair in no time.Dr. Urbaniak came in and greeted me with a pleasant hello. She tested my eyes and we talked about the possibility that I may need to finally consider getting cataract surgery before I get any older. She explained what the cataract clinic will be looking for to approve my surgery so Medicare will pay for it.All and all, I was very pleased with my experience and all the people involved.Joanne

Ro
Review №6

I like Dr Jones a lot. Very knowledgeable and does a very thorough job.

Sa
Review №7

I was in search of a new optometrist and I found the best place. I was welcomed by wonderful staff and Dr. Urbaniak was amazing. She was very friendly and answered all my questions in full detail. The optician who helped me out with getting new lenses also knew what he was doing and explained everything step by step as he was working.

xi
Review №8

Technicians and doctors are all very professional. Exams are conducted very efficiently.

Sa
Review №9

Great education while going through the annual check up.

Ra
Review №10

Amazing customer service!Initially, I tried a few frames for my prescription glasses. Unfortunately, this was with my mask on. Hence, I had to speculate and pick one.After a couple of weeks when the glasses arrived, I tried them on at home, this time without the mask. This is when I realized that the frame was too big for my face.I called The Eyecare Center and explained my concern. They invited me in again, and helped me pick another frame to my liking. And this time, I tried them without the mask in one of the exam rooms privately. Finally, a picked a frame that I really liked.The best thing about this trip was, they didnt charge me for adjusting the lenses into the newly picked frame. In fact, I received a refund on the frame! The optometrist who helped me was really friendly, patient and helpful.

Ch
Review №11

Great visit as usual. All my questions were answered patiently and satisfactory way by Dr Jones.

L
Review №12

Safe and efficient check-in. Very welcoming and cordial crew. Straight to series of scans and pretests, all with explanation of each purpose. I saw Dr. Urbaniak and was very comfortable with her assessment style and conversation re: professional and social. A+ for this office; highly recommended

Li
Review №13

Dr. Lindberg is amazing! Great bedside manner, answered all my questions. I felt that he genuinely cared about the health of my eyes. He’s awesome! Look no further- go to him. You won’t be disappointed.

Ja
Review №14

The Eye Care Center in Bellevue is efficient, accommodating, friendly and very professional. The care they have given me over the years has been very good. The doctor I see is gentle and very pleasant, and is always straightforward in the assessment of my eyesight. I definitely recommend this Eye Care Center.

Ch
Review №15

They are great. I really like Dr B and the whole staff. They are full-service, they take good care of my son and myself.Thank You!

mi
Review №16

Dr Jones was amazing. She spent the time to throughly explain details about the exam. It seemed like she really cared about me as a client. I will refer friends to her. Also the clinic was really up to date with their imaging. Scanning. And other equipment for my exam. I would recommend this location. .

St
Review №17

I was very comfortable with the procedure around the Covid precautions, I felt safe at all times. I would rate my appointment with the most stars possible; thank you for making me feel safe and valued. The entire staff was warm and caring, I would highly recommend The Eyecare Center!

De
Review №18

This is the best eye doctor that I have ever been too. Extremely thorough, super personality and kind. You can tell by the staff how wonderful Dr Lindberg truly is.

Ri
Review №19

I have been receiving care at this location for more than 20 years. There has only been a single matter during the years that I took issue with, which involved a new employee and it was handled quickly. The staff has been friendly and attentive. The exams go beyond simple vision correction with retinal scans, eye pressure, focus, color & so on and include recorded images to help maintain lifespan ocular health.

ma
Review №20

Super awesome place, very kind and informative. They are very aware of not doing things insurance might not cover, which I really appreciate. I felt like I was really well taken care of :)

Ry
Review №21

The Eye Care Center made me feel like they had created a safe environment for their staff and patience. They were very organized and right on time which is so rare. Dr. B is the best. He is so good about taking time with each patient and explaining everything. He is really great. Jim does a great job helping to pick frames too. They make everything great!

Sh
Review №22

Helpful, professional, and thinking out of the box to help me see better.

Br
Review №23

Friendly, informative staff. Docs take the time to explain. Decent hardware selection & zero pressure to purchase there. .

sh
Review №24

Doctor was good , but I had very bad experience with optical section.I bought a sun glass and they had so many confusion. In invoice and made the purchase really unpleasant.Any question asked they would reply“I was not there, I don’t know who helped you”🤦🏻‍♀️

Ma
Review №25

Elizabeth Urbaniak is very thorough, knowledgeable, and answered all of my questions. I highly recommend!

Ju
Review №26

I’m sad to be moving away from these guys, they’ve taken care of me for decades now. I went in just today and was able to get an appointment within five minutes, to adjust fittings for my 3 pairs of glasses. I wish I knew her name, but the woman who helped me also replaced my nose bridge pads and tightened up the screws on my glasses along with adjusting them just right. I felt very well taken care of. I can’t say enough about their attentiveness through the years during eye emergencies Even at late hours and weekends. If you are looking for knowledgeable Eye doctors, Unrushed And thorough eye exams, these are your professionals. Highly recommend!

Be
Review №27

I had been dealing with a complicated eye issue for weeks and getting nowhere before I decided to try a new clinic, and Im so glad that I found The Eyecare Center! Dr. Urbaniak has helped me through a very difficult and unique vision situation and is systematic in her approach, thoughtful, and understanding. Her communication is excellent. Every person I have encountered at the clinic has been top notch and I feel entirely confident in their abilities - so much so that even though they are out of network, my whole family will be switching over and I have already recommended the clinic to several people.

Ba
Review №28

Dr. Kwon and the Eyecare staff are excellent. Ive been a patient for 13 years. The Eyecare Center always delivers expert care using cutting edge technology.

Ca
Review №29

As usual, a terrific experience from check in to check out. Jay was excellent with pre-exam testing and Dr. Lindberg is the consummate, candid professional.

Ga
Review №30

Optometrist consultation was great. Post consultation experience with selecting the glasses was not so good. During payment, our insurance was not correctly recorded in the bill, and we were overcharged by $200.

Ma
Review №31

Great service! Friendly staff and the whole process was very quick.

Il
Review №32

Thanks Shawn for the best frame and lens adjustments.

Cu
Review №33

Very happy with exams and sales/serviceThe people are fatastic and greatly appreciated!!!

AE
Review №34

It was such a pleasure to be cared by all the personnel of the Eye Care center. Everyone was extremely helpful and attentive. Dr. Kwong became our favorite 😍 doctor from the beginning! Special thanks to Jim, the optician!

Jo
Review №35

Staff is always professional and welcoming. Dr Beaulaurier is great, Shawn was fantastic in guiding and helping me pick out frames!

Ra
Review №36

Was late for 13 minutes in rush hour and got appointment cancelled, they had wrong number on file, but still my fault. Didn’t notify in advance that masks are required, as they are optional per state guides.

Li
Review №37

Great first time experience - everyone I interacted with was super friendly and professional. Offices are nice, can book appointments online after your first visit, had a print out of what my insurance covered and what my total cost would be in a very easy to follow format. Dr. Jones was amazing - professional and showed me all of the images that were taken and explained what we were looking at. I already told my husband he should switch! Will be going here from now on!

Sh
Review №38

Every attention to COVID protocols are being practiced. I had no safety concerns during my visit today. Dr. Jones is always professional and takes the time to answer any questions and concerns I may have.

Oj
Review №39

Had the pleasure of seeing Dr.Elizabeth for the annual exam. She is wonderful and went over and above explaining everything. Exam was extremely detailed with the multiple scans and the thorough explanation about everything and addressed all my questions. I’m glad I found my eye place. Don’t go anywhere for your eye needs but here.

Ch
Review №40

The entire experience with Eyecare Center was great. The staff was very friendly, the process was on time with very limited waiting. We saw Dr. Kwong and she was very knowledgeable and thorough during the checkup.

Mo
Review №41

Our family has been going here for over 10 years and we all love the doctors and the staff. Very attentive to hygiene and recommendations during Covid. Highly recommend!

Di
Review №42

Impeccable care starting from people answering the phones & front associates. I am telling you, DO NOT GO ANYWHERE ELSE but here!!!!!

Br
Review №43

Love this place. Everyone is very friendly and professional. Service is efficient and timely.

Pa
Review №44

Wonderful experience here they have safe practices for all that covid stuff I felt very safe the staff is Excellent and the doctors are even better Thank You

Yu
Review №45

Friendly and professional staff. Great experience.

Su
Review №46

Jim isExtremely professional and goes above and beyond. He is the best!

Da
Review №47

Friendly and highly professional.

Ha
Review №48

Jill is awesome at helping to find frames that look great! I tried them last year for the first time last year and it is by far my most favorite pair of glasses! The prescription was filled great so my progressives make near and far distance both clear.

Da
Review №49

All the staff were very friendly. Dr. Susan Kwong was very patience with me. She is awesome. I like the high tech equipment in the Eyecare Center.

Bi
Review №50

I appreciate the high quality of care provided by the Eyecare Center. In addition to checking vision, they have multiple diagnostic instruments to assess eye health. I see Dr Susan Kwong. They have good protocols for safety during covid. I also like their selection of glasses frames.

ju
Review №51

Friendly, easy service. Paid close attention to my needs. Accommodated my requests with professional service.

Br
Review №52

Very experienced staff. They not only know their trade, but they are very pleasant and genuine people. I highly recommend them

Na
Review №53

This was my first eye appointment I’ve ever had and it truly was the best, most comforting experience! Ryan and Susan were extremely helpful, thorough and answered all my questions. I’m glad I did the research beforehand and chose to go here over any other place!

Sa
Review №54

Very friendly staff. Doctor explained everything clearly and provided great viable options.

Je
Review №55

The entire team at The Eyecare Center are so positive and helpful. I have been a patient there for 20 years and even though I now live in Maple Valley, I still go to see them in Bellevue because they’re the best. Beyond great customer service, I also think they are advanced from a technology perspective and they stay very current on different ways to assess and manage your health. I highly recommend.

Lo
Review №56

Wonderful staff and doctor. Could not ask fir better professionalism.

Am
Review №57

Outstanding. Thank you

Ju
Review №58

I have been coming to the Eyecare Center for many years & they are wonderful! From check-in to the testing to their expert professionalism, they instill confidence.The entire staff is caring & friendly. I would never go anywhere else!

Je
Review №59

Not only was the staff absolutely wonderful, they made my daughter and I feel very good about the safety measures they took to ensure everything was sanitized and patients were protected during this time. I just can’t say enough! I feel very fortunate we found them! Highly recommend!

Ch
Review №60

Shawn worked with me to repair my glasses, get new lenses under warranty because mine were scratched, and then was a huge help in choosing a new pair of glasses. I’d give her 10 stars if I could. 😊

Yi
Review №61

Best eye clinic I know! The communication is great, and the staffs are super considerate and professional.

Ke
Review №62

Great facility and nice people. Dr Kwong is so nice and patient explaining what astigmatism is to me and my daughter. That’s really helpful and we’re not anxious about it for learning more about it.

Jo
Review №63

Excellent Covid practice when entering. Excellent service evaluating eyes. My go-to place for annual eye checkup for many years.

Al
Review №64

I am a retired physician having worked in the Seattle metropolitan region since the late 1960s in the private and public arena. The Eyecare Center is truly a delghtful place . Very friendly receptionists who promptly greet you and take care of initial check-in matters. Initial screening exam is performed by knowledgeable staff. Then, the best part is the thorough exam and interpretation of the findings by the care provider in my case, Dr. Bruce B., an outstanding clinician. Then , I leave having been seen at the “goodbye” window and ready to be seen in my next F/U visit! Looking forward to another fine experience.

C
Review №65

Great customer service as always. Extra care taken to have the least touch points without the patient feeling less taken care of. Love this place! Have been a customer for over 15 years and have referred all I know.

Je
Review №66

My family and I have seen Dr.Kwong for years.She is a highly skilled optometrist. She listens to you.She has gone from just fitting me for contacts to treating me with a difficult eye infection. If you want only the best care for you and your family go see Dr. Kwong.

Pa
Review №67

It is wonderful and great experience with latest equipment. Doctor was very friendly and answered all questions.Good covid practice , safe and sanitized all equipment in your front .

Re
Review №68

Great appointment w Dr Beaulaurier. Both my husband and I. Took time to explain whats going on w each of our eyes. Greatly appreciated!

Sc
Review №69

I’ve been going to Eye Care Center for years and highly recommend it. Dr. Beaulaurier is thorough and patiently explained details of my eye exam. Shawn was also very helpful in selecting and fitting glasses.

Da
Review №70

Very efficient use of the latest technology combined with the best human guidance and advice. Highly recommend.

Sh
Review №71

Awesome people, everybody super helpful. Dr Beaulaurier is amazing with solid experience in his areas. Highly recommended.

Sm
Review №72

The Eyecare Center has been amazing! They are all incredibly patient and accommodating. Knowledgeable group and supportive staff who help take care of our son’s complicated vision needs. He’s a challenging patient but they always go the extra mile to ensure he’s comfortable. Their offices are a bit farther for us but worth the drive!

Gi
Review №73

I appreciate the time given to evaluate the health of my eyes and then to explain the cause of a recent episode of what turned out to be an eye migraine. I left knowing what I need to do to slow down the macular degeneration. I received thoughtful, patient, and knowledgeable care.

Ju
Review №74

Always so kind, pleasant, and helpful. Great customer service its remembering the small details from more than a year ago without looking at their charts. That impressed me! Family friendly office. They make the visit effortless. Thank you Dr. Jones and team!

Ni
Review №75

First rate experience. Very safe contact sensible protection with masks and separation. Expert assistance and excellent knowledge in Doctors!

An
Review №76

Great office. We see Dr. B. They are always willing to answer my extra questions, patient with my kids, and flexible when we need to change appointments or schedule family back to back. They charge a small extra fee for their special equipment, but Im inclined to think extra info is worth it when the cost is so small. Also, its pretty cool to get pictures of the inside of you eyes ;)

He
Review №77

The staff here is wonderful and kind. I am so deeply appreciative. My daughter had to come in a wheelchair and a walker. They were helpful, kind, quick, and professional. They had a wonderful selection of glasses, and the prices of the frames/lens were very competitive. A fantastic experience. Thank you!

T
Review №78

We have been clients here for many years and although we moved from Bellevue to Edmonds we still prefer The Eyecare Center. The staff are all very helpful and informative. Their tests are very thorough and the images are displayed so you can compare your test from the last annual visit. We are so glad we found Dr. B and the Eyecare Clinic.

Ch
Review №79

I’ve been coming here for years and have always had great experiences. The staff is always friendly and cheerful. Ordering contacts through them is a breeze and they usually come within the next day. I won’t ever go anywhere else.

ap
Review №80

Dr. Lindberg gave me enough time and explained very well.Thanks to entire team. The staff was cooperative and showed patience and enthusiasm when dealing with my queries.

Na
Review №81

Dr. Beaulaurier always takes the time to explain the exam so it’s easy to understand. You could tell he really enjoys his job. It makes for an enjoyable informative visit every time!

Le
Review №82

I love The EyeCare Center! The staff is very professional, efficient, and knowledgeable! The doctors are amazing. . Their opticians are all very good at their jobs, had answers to all of my questions, and helped me pick out the right glasses for my face shape and budget. Would highly recommend to anyone that is looking for a new place to get their eyes examined and/or are wanting new glasses!

Li
Review №83

We love this place! Our family of four has been going to the Eye Care Center for a few years now and we couldn’t be happier. Dr. B is great with our kids. As long as we live in Bellevue, we will stick with this clinic for eye exams, glasses, etc.

sh
Review №84

Made an appointment here to order contact lenses. very clean environment with professional and kind staff. i was scheduled an appointment with dr. jones. she’s very knowledgeable & professional.. she made sure my lenses were comfortable & even gave me a set to try. overall, excellent service and will definitely be back!

As
Review №85

I just loved my visit to the eye care center, Bellevue. The staff at the reception is so warm and welcoming that makes you feel comfortable as you step in the clinic. The doctors are polite, friendly and caring. This is the best eye clinic I have ever visited.

Jo
Review №86

My wife and I recently moved to Kirkland, WA and were very pleased by the welcome and excellent service we received from Dr. Lindberg and his staff. The examination was thorough and results were given in detail suited to our questions. We left the office satisfied that we had found the best Doctor of Optometry for us. Dr. Lindberg’s staff was well prepared for senior citizens and dealt patiently with our questions. The protocol for visiting under the COVID-19 rules was followed respectfully and all procedures were explained. We heartily recommend Dr. Lindberg and staff to anyone who is seeking a caring physician

Mi
Review №87

My family has diverse eye care needs from routine to young kid with bad eyesight. The doctors here do an outstanding job. What sets them apart, especially Dr. B, is the time he takes to explain data and statistics which, in turn, enables us to make fully informed decisions.

Ri
Review №88

Very attentive to all the safe protocols. And always great service.

Ad
Review №89

It was a very nice experience! Professional, answered all my questions, friendly, and took Covid-19 precautions seriously.

ma
Review №90

Great staff! Excellent care. Was taken back on time. All tests done quickly and efficiently and Dr. Kwong explained the results in an easily understood manner and took the time to listen and answer any concerns I may have had. Highly recommend this office!

Va
Review №91

Wonderful staff. All super friendly and very thorough. Dr Kwong is very easy to talk to and patient. Never feel rushed and very prompt with short wait times and great communication. Highly recommended.

Te
Review №92

Great staff...always on time and Dr. Bruce B. does awesome work. Hes very thorough and gets the best results. Thanks !

Sh
Review №93

Efficient, friendly and thorough! Loved the experience!

Ma
Review №94

Quick response and Nice services.

Le
Review №95

The service I was provided with was behond all my expectations, Every Body in your office was professional and stright forward , Will not go anywhere else for this Kind of Service. Well Done, in my Book you are the best in your field.

Sy
Review №96

Everyone is extremely helpful and very friendly. I have gone here for years and the staff are a large part of the reason why I continue to go there even though I have moved to the Olympic peninsula. The exam is state of the art and the doctors answer all my questions thoroughly.

Sa
Review №97

Dr Lindberg is a wonderful eye doctor, also the office customer service was excellent👍🙏

Ca
Review №98

I was referred here years ago and still continue to have my eyes checked here even though weve moved around over the years. The testing is thorough and Dr. Bruce Beaulaurier does a great job going through test results, concerns and options. I definitely feel like I receive the best care at The Eye Care Center and couldnt be happier with my experiences there.

Sa
Review №99

My eyesight drastically changed in my left eye after undergoing macular hole surgery last year and I have been seeing Dr Beaulaurier who has been working vigilantly to find ty he best corrective lenses for my vision. He always takes the time to answer my questIons and assuage my concerns. And he goes through the tests with me and explains what the photos show and what the implications are.There is also an optition named Jim who calls to check if my new prescription is working for me and if I have any concerns. I am extremely satisfied with the care and service I have gotten here.

Jo
Review №100

Great service. I have been going here for years. You are treated like an honored family member and they provide all the services to make sure they get your correction right. I would highly recommend this group for your eye care needs.

Information
22 Photos
100 Comments
4.9 Rating
  • Address:12310 NE 8th St #101, Bellevue, WA 98005, United States
  • Site:http://www.drmyeyes.com/
  • Phone:+1 425-455-0001
Categories
  • Contact lenses supplier
  • Optometrist
  • Doctor
  • Eye care center
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–5:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5:30PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations