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Metro by T-Mobile
40 N 17th Ave, Beech Grove, IN 46107, United States
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Metro by T-Mobile

Comments
Ti
Review №1

Laura is amazing! My fiance and I had awesome customer service there and she was so helpful with everything we needed assistance with! Best deals in town!

Mi
Review №2

I went to pay my mother’s bill the other day and the girl that helped me told me that Laura didn’t work at the store anymore. I told my mom and she was devastated because Laura was always so nice and helpful when helping my mother with her phone. The lady that helped me had really poor English and it was challenging to understand her. I just want to know if Laura moved to a different store to see if we can go there instead.

Ja
Review №3

The young lady that works there is always so very helpful and polite. She has great customer service skills and even when Im running in at the very last minute ( and I do that quite often) she never gets upset or hurries me up just to get me out cuz shes in a hurry to clock out and go home, instead she stays patient and helps with whatever it is that I need. She is an amazing person to have on your team and I truly hope that she appreciated and acknowledged for her hard work and dedication.

T
Review №4

We have been coming here for years and Laura is amazing !! She always does her very best to make us happy and help us..She is a happy, lovely person with a great personality..!!Many thanks 🙏 to Laura !!

Ji
Review №5

Ive been coming to your store a little over 2 years and Laura has been the one to help me every time I broken my phone Ive stretched my phone Ive lost my phone and Laura always seems to have an option for me or a cover to protect my phone she is just a great salesperson matter of fact I dont even know any of the other employees if Lauras not in there I just come back another day when she is because I know that she will treat me like Im the only customer that she has when I know thats not true so Im just letting you know that Laura is great you lose her youre going to lose a lot of business you guys are great and I hope you keep hiring great people like Laura thank you

lo
Review №6

Laura IA amazing always helpful. Very knowledgeable. And bi lingal

Wi
Review №7

Laura is always polite & sweet n needs a raise n u need more employees like her.

Ho
Review №8

Great person Laura helped us. Great job

Ma
Review №9

Nice service plans starting at $25.00 a month per line up to four lines

Bo
Review №10

Lesvi helped be tremendous ly she was very professional great help

Li
Review №11

Laura is very kind I would not go to any other store other than with her. Thankful to Laura 🤗

Gr
Review №12

Laura has great customer service. 100% recommend.

Me
Review №13

Laura is very nice they need more people like her always very helpful

Ke
Review №14

Laura has excellent customer service!!! The best ever!!! Super and always smiling. Very professional.

Su
Review №15

Wednesd we came in the young lady we could not understand her very good and she didnt know anything we deal with Laura she knows what she is doing thanks

Ae
Review №16

Laura helped us out tremendously we would never go nowhere else she does a great job

La
Review №17

Laura was a great help and very patient with all of our questions.

Ar
Review №18

Great, she always figures things out

Re
Review №19

Laura is very professional, and very outgoing, and great customer service, she is the best !

Ca
Review №20

I have nothing but problems since I have gotten this phone my texting didnt work they had to change towers my back arrow doesnt work cant download my information into my car its just always been something calls drop its just the problems going on and on just very disappointed I done the unlimited text and just like. Now have type cant talk in to phone going change phone service and they dont answer there phone

ma
Review №21

I called metro to be helped and the lady hung up on me as soon as i told her the reasoning that i was calling and I called 8 times and nobody is answering now . This isnt my first time having a problem with them .

Ma
Review №22

I absolutely love the lady who works in there, Laura!! She is very friendly and super nice unlike some other employees they have had. Thanks for making my mother and I always feel welcomed!

Ma
Review №23

Laura is the the greatest

Jo
Review №24

Great service from Laura!

D
Review №25

Laura was absolutely amazing! She helped me with 3 problems/ issues. She is very knowledgeable and extremely nice!!

Sc
Review №26

Terrible! No longer buying phones here. Lady in there is a total rip off 🤦🏻‍♀️ overcharging I can get good deals at a Metro elsewhere

Ge
Review №27

Better service ever from LAURAShe’s super friendly ... I went to another metro store and they were trying to give me a really high price ..came to LAURA and she gave me a really good deal on 2 phones

Je
Review №28

Lady is so stuck up and she overcharges. 🤦🏻‍♀️ I rather go to a different location where they actually give good deals

Jo
Review №29

The lady running the store is very rude and does not want to help. She trys to get you to spend more money on a plan before checking the availability of what you really need. Do not get a phone from this store.

Ch
Review №30

Laura rocks....👍👍

Ra
Review №31

Excellent service very friendly and very helpful

Ni
Review №32

Love this phone company.. Great network service and always good deals

Ca
Review №33

Wasnt very helpful when I went in with my phone that needed replaced. Told me one thing on the phone and something totally different when I got to the store

Jo
Review №34

The owner discriminates his employees and breaks the law by keeping their checks. Also slanders employee names.

Ci
Review №35

I have had my cell number for around 20 years.they told me that I would need to get new number to get there services. So they lost my bussness

Ka
Review №36

Told them we wanted both phones unlimited and they told us thats what we were told we were paying for, but our accounts said that we paid for the 2gb plan.

co
Review №37

Lil store, theres usually no wait, good service

Ja
Review №38

Conmen

Ha
Review №39

Good service

Da
Review №40

Terrible!

Er
Review №41

Very good very kind

Ro
Review №42

Very well

Os
Review №43

Excellent treatment

Jh
Review №44

Excellent atention

Information
4 Photos
44 Comments
3.6 Rating
  • Address:40 N 17th Ave, Beech Grove, IN 46107, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 317-222-5224
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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