user
Naser Diamonds
4 Ridgewood Rd, Bedford, NH 03110, United States
Appearance
Naser Diamonds
Comments
ma
Review №1

I was recently looking for an engagement ring for my now soon to be wife. I decided after reading reviews and all to stop on in to Naser, as well as not buying from a chain was very important to me. From the second I stepped into the store to days later and numerous different times stopping in, Donna was always more than willing to help me out and was a fantastic educator on diamonds. I had not much knowledge of diamonds so before we even began looking at rings Donna took the time to educate me on everything I could possibly need to know which made things so much easier. I HIGHLY recommend Naser, and even more so highly recommend working with Donna. She was awesome!

Ky
Review №2

Couldnt have asked for better pricing, smoother sales process, or higher professionalism than what i recieved at Naser Diamonds. My fiancé loves her engagement ring. Thank you Tony and everyone at Naser.

Sh
Review №3

Ive had my wedding rings and my husbands wedding band serviced here a couple of times. The staff are so helpful and they take such good care of our rings. The quality of work is is fantastic!

Ra
Review №4

Great service. We called to confirm they do same day soldering for the three rings. Picked it up at the end of the day. I am beyond grateful for their work. Came out great! Thank you team!!!

Fr
Review №5

Marie is an amazing and very knowledgeable in her field of Diamonds. She helped a person who knew very little about diamond pick out the perfect Diamond for his girlfriend. Eli was amazing and helpful he gave me the best deal on the Diamond I bought to propose to my girlfriend with. He mounted it and polished it to a perfect shine. My girlfriend will love it. Tony helped me out with questions on insurance and paperwork fir the Diamond to provide authenticity. All three of these people helped me through a difficult situation. Picking out the perfect Diamond to give to the perfect woman for me. Thank you all!!!

Ca
Review №6

Naser Jewelers is a gem, pun intended! They literally redesigned and recovered a precious ring that had been completely botched by another jeweler, particularly when that jeweler would not stand by their work! This is a family owned business with old fashioned integrity delivering quality at every level. I am thrilled with their work and cant thank them enough for turning emotional anguish into the cherished gift it was meant to be. Youve gained a Customer for life!

El
Review №7

My fiance recently proposed, but the ring was too small so I needed it resized quickly. The people at Naser were extremely kind and helpful, and went out of their way to get my ring done ASAP! It came out beautifully and was finished very quickly despite needing to replace the entire bottom half of the band. Im extremely grateful for this place!

na
Review №8

Recently popped in but didn’t buy anything. Leaving a review because I would certainly consider shopping again based on the attention I received from the staff. Really was just browsing, but they had a lot of jewelry to chose from

Bi
Review №9

Naser Diamonds has been our family jeweler for over 25 years. We bought many custom as well as standard jewelry over these years. Eli and his staffs personal touch and attention to detail has drawn us to this place again and again. We strongly recommend Naser Diamonds.

Je
Review №10

I bought a beautiful ring for my daughters college graduation. The ring arrived one day later and was gorgeous. The customer service here is great, there is absolutely no waiting around: you are tended to immediately, as it should be, given the expense of jewelry. Would recommend, in fact, if you are unsure what you like, you can build a piece from top to bottom.

Je
Review №11

Eli has been working on my wedding ring for years (every time I break it). He is very professional and does quality work at a very fair cost. I wont trust anyone else to repair my jewelry.

fa
Review №12

Eli is a very knowledgeable and customer friendly individual. The business has a great selection and the customer service is top notch.

se
Review №13

Eli was extremely helpful and patient, I would highly recommend getting your jewelry here . I have been there several times now and it is always pleasant.. Tony was helpful as well making our checkout painless. Thanks again guys!

De
Review №14

Best jewelry experience one will ever find. honest & fair. the staff is awesome.

Ch
Review №15

We purchased my engagement ring through them during the pandemic, March of 2020. Things always look different when you purchase them online...but I was tickled pink with it... absolutely gorgeous!Not long after buying it my finger swelled and I broke out. It didnt make sense, Id worn white gold all my life without issue. We brought it back, he (the owner) brought it up a size. Two weeks later we were back with the same issue.This time it was decided we would have the ring done over in platinum. Some jewelery stores use more nickel in white gold than others. While we were having it done over we also decided to change the setting. The ring was absolutely breathtakingly beautiful. He sent me a video of the process so I was kept in the loop.To make a long story short, here we are 10 months later and Im still having issues... Im seeing a dermatologist who cant even figure it out. Yesterday July 23rd we went back and explain what steps we had taken and what we had gone through. He filed the band down a bit and polished it off. I wore it to bed for the first time without issue, my finger finally feels like its healing!I dont know of any jewelery who would go above and beyond as they have... still, almost a year later theyre taking care of a customer!I applaud the hard work and dedication of Naser Diamonds! If youre out looking for that special someone, or any jewelery for that matter... go with Naser, you wont ever regret it!I wish I could show a picture... it tells a better story than any review I could ever write!

Sh
Review №16

Naser has given us the utmost best customer service! My Tacori set was purchased there and recently I lost a diamond and Naser took it right in and fixed it in less than a day! Also, Eli thoroughly check my entire ring as I had gotten it caught on a door handle and returned it to me cleaned and shiny and fully repaired like it was just purchased! Thank you so much!

Ma
Review №17

Nasar Diamonds has helped make our wedding day special in so many ways! First we were able to pick out a perfect engagement ring to match my great-grandmothers wedding band. Next they were able to resize this 100 year old band with great care and attention. Finally they were able to help us get my fiancé’s wedding band, even though I waited until the last minute! Excellent customer service and such kind people, highly recommend!

Pr
Review №18

I’ve been a client for 10 years and from day one the service is second to none, very professional and quality driven. Thank you for everything.

Ma
Review №19

Friendly and knowledgeable staff. Came in for a watch battery and gasket change. In and out in 20 minutes 🤙

Sa
Review №20

The customer service is wonderful and first class. I needed my rings sized and they could not have been more accommodating. Instead of waiting weeks like some other chain stores, Naser will be done with them in less than a week. They do the sizing in-house, so my rings will not be sent away which makes me feel so much better.

Da
Review №21

Great people over there in Bedford!! I ran Suzanne up and down that store trying to find the perfect fit for my now fiancé. While I was doing that, her father (free of charge)fixed a necklace I brought in! I’ll definitely be going back! Thank you

Ky
Review №22

Jewelers were very helpful and kind. I have gone to them for many different occasions, especially the times I have forgotten my anniversary and needed something special on short notice. They are the best.(Also very good at wrapping gifts).

Ad
Review №23

Eli and Marie are fantastic and have always gone above and beyond for us at Naser. Id recommend them to any of our close friends or family who are looking at an engagement, wedding, or just a special occasion.

Pe
Review №24

Wonderful experience! Store is very clean. Everyone is wearing masks and customers are very spaced out. Elie was amazing and we would definitely be back as This will become our go to store!

Sa
Review №25

Chose Naser as they had a stellar reputation. They where able to take my grandmothers diamond stone and utilize it in a new engagement ring for my now wife. Got the matching wedding band also. It came out brilliantly! They were all fantastic!

Ky
Review №26

Naser is wonderful! They have a great selection and options to fit your price range. I bought my wifes engagement ring 4 years ago from them and every time we go back to get it cleaned, they remember our names. When you go, make sure to ask for Donna, shes the best!

sk
Review №27

All the staff at Naser went out of their way to find me the most beautiful quality stones for my earrings. I was educated on diamonds.. grading system and how important the cut of the stone was in creating the sparkle factor. When I picked them up... they blew me away, Absolute perfection & I couldn’t be happier! Thank you for making this purchase so easy 💕

Kr
Review №28

Went here to have my engagement ring resized. They were wonderful and quick to answer any questions. When I asked how long it would take, they responded and told me a date within 4 days of drop off. I was so beyond excited to hear that it wouldn’t be long until I was able to show it off in the correct size. Can’t wait to have it back on my finger.

Pa
Review №29

I was thoroughly impressed with the level of customer service throughout my experience with Nasser Diamonds. I came in to find a small piece of jewelry for my SO—no special occasion. Even though I didn’t show up with the intention of a significant purchase, I still felt recognized with the utmost attention and concern for my satisfaction. The Tacori necklace I picked had a chain that was too short. Naser immediately helped to order a completely new piece. I will definitely be considering them as my top choice for larger events down the road.

Tr
Review №30

Tony is fantastic, all of the work he does is flawless. Do business with confidence!

Ja
Review №31

Was impressed after stopping in once the year before and they still somehow remembered my name and significant others immediately when I came back in. Shopped around at several jewelers in the area and by far felt the most comfortable at Naser. Great crowd and very oriented to picking whats best compared to a easy in the case sale. Was a real pleasure dealing with this establishment!! A++++++

Ro
Review №32

This month, September 2020, was my first visit and first purchase at our Naser Diamonds store here in Bedford. I was very pleased that Naser exceeded all expectations in the customer service category. The Naser team came up with a perfect solution for my first purchase. I was so impressed that I will defiantly be a returning customer going forward. I highly recommend Naser of Bedford to anyone looking for customized and best-in-class customer service along with top quality merchandise offerings. All these good marks topped off with a pleasant shopping store layout and fine shopping experience. Thank you Naser Team! Ron W. Skilton

Do
Review №33

Will never shop or deal with anyone else. Always feel welcome when we are there.

Su
Review №34

I brought a few rings into be sized. One ring needed a stone set. The staff was helpful and knowledgeable. The resizing was completed in a timely fashion. I am extremely pleased with the craftsmanship, and service provided. Thank you!

St
Review №35

My husband and I bought our wedding bands here two years ago and we keep coming back. The staff is very friendly and the service is impeccable. My last purchase was of a rose gold chain that matches perfect with a pendant that I had custom made.

Je
Review №36

Naser is my go to jeweler for the last 8 years!! Quality jewelry at fair prices. I travel 2 hours for them. Thanks guys!

Al
Review №37

I love Naser Diamonds, they are super friendly, honest and their prices are fair, I recommend wholeheartedly

Ly
Review №38

I had a necklace expertly re-built to that it would be sturdy and not fall away from the chain. Turnaround time was quick, only one day to repair it! Price was fair. Last week, I brought in a bracelet that needed adjusting, they fixed it in just a few minutes and didn’t charge me anything. Friendly staff, lots of hand sanitizer and expert workmanship. Highly recommend!

Ro
Review №39

Purchasing from Naser Diamonds was a great experience. Much to choose from and Donna was very knowledgeable about everything I wanted and needed. Great place to shop.

Ta
Review №40

I appreciated the way the staff took time with me and helped me to find just what I was looking for.

Pa
Review №41

They did an outstanding job fixing my wife’s ring and it was done sooner than they promised. Everyone there has been a pleasure to work with.

Mu
Review №42

I have shopped at Naser Diamonds many times over the years and have always been happy with their quality. Its a beautiful store, well laid out, and the service has always been top notch. Im sure Ill be shopping there in the future.

An
Review №43

NASA diamonds is one of my favorite places to visit. Eli and his staff are always friendly and able to help me find what I am looking for.

Ch
Review №44

Its always a pleasure when we visit Naser Diamonds. They are professional, knowledgeable and always very welcoming. We have used them exclusively for over thirty years and highly recommend them.

Su
Review №45

Helpful, honest and willing to negotiate. Will tell you like it is. Willing to repair on the spot, even a worthless but sentimental piece of jewelry. Purchased our wedding rings here and have come back several times.

Da
Review №46

I called around to find the perfect place to shop for our wedding rings. From the first phone call to making our purchases, Eli, Tony and Donna went above and beyond for us to get creative with what we wanted to do and within the time limit we were giving them! Such a personal experience with such professionals, so appreciate it. Cannot recommend Naser Diamonds enough, thanks again!

Ju
Review №47

I was very satisfied with the service. Is family own business. Always helpful and great pieces of jewelry. Very refined

In
Review №48

Friendly and helpful people

Ke
Review №49

Staff was extremely helpful and knowledgeable, without being pushy. I would highly recommend them, and will definitely be back myself

Ma
Review №50

Naser diamonds is a family favorite! The service is incredible and the quality of their jewelry is amazing. It would be a mistake not to shop here!!

Ky
Review №51

Fantastic customer service every time I’ve been in. Everyone makes sure you get exactly what you want and at very reasonable prices. I could not recommend them enough.

Ia
Review №52

Naser has been amazing in every experience that we have had with them. Very knowledgeable, caring and curtious. Highly recommend!

He
Review №53

My experience with Naser Diamonds was up to the point. From their reception of a new customer, execution of business and the discharge of quality work... excellent. Id always want to do business with Naser Diamonds.

Wi
Review №54

Exceptional service....Donna was an incredible help. Highly recommend.Eli and Donna made this experience very enjoyable.

Ha
Review №55

Everyone has always been so friendly and helpful. They do quality work and take great care of their customers!

ke
Review №56

Amazing selection and world class customer service. Beyond happy with everything. I’m a customer for life.

Ja
Review №57

Absolutely the best jewelry store ever. Everyone is always friendly and helpful and takes great care of us every time!

Je
Review №58

Everytime I bring a piece of jewelry in for repair, I get it back looking better than when I dropped it off. The pieces I have purchased are high quality and look amazing.Excellent customer service!

Ha
Review №59

Beautiful store with excellent quality and service.

Ro
Review №60

Had a great experience they were very helpful

Ta
Review №61

We had a fantastic experience with Naser and still do every time we visit! Everything is done beautifully, and professionally. I had two wedding bands customized to fit my engagement ring and they are seriously perfect! The staff is so kind when I come in and get my ring cleaned. 10/10 would recommend!

Re
Review №62

Amazing customer service and prices. Great experience!!!

Ke
Review №63

Lost a few side diamonds on my engagement ring, and they fixed it in less than a week! Thank you so much!!

Er
Review №64

I have been shopping here for years its the only jewelry store I go too. People are great and knowledgeable.

St
Review №65

Friendly, courteous & helpful service.

Gr
Review №66

Very helpful as always!

Do
Review №67

Wonderful and knowledgeable staff that made my shopping experience a pleasure!

Pa
Review №68

I found out 25 years ago that Naser Diamonds would and still is the one place I trust to purchase anything from quality affordable, mid priced beautifully designed choices, to stunning high end jewelry. Eli, owner of the Bedford store, is in a class of his own. His sincere, honest approach to all his clients, be it from repairs to purchasing, to creating unique one of a kind pieces, amazes me and all are treated with the same respect in his and his teams desire to understand what you are looking for. I brought in a ring purchased out of the country that I decided wasnt exactly what I wanted. It is very important to love the jewelry you wear or you wont wear it. I needed it rearranged quickly. Right there, he did it, understanding my feelings, the time crunch and my desire to make me love it instead of just liking it. Eli understood it and right then and there, worked on it using his creative talent, which is amazing, reassuring me all will be fine. My ring became what I wanted, This personal touch, together with his innate understanding of what the client is asking for by sitting down with you and listening. There are many other situations over the years he and his team has helped me design new pieces or found the right purchase for the right time, while the price points are most fair and competitive in the market. All this....is what customer satisfaction is about. I feel If one has an issue that in their mind needs addressing, a complaint, or dissatisfaction, go back to get that issue addressed. I highly recommend Naser Diamonds as the premier jeweler in our area.

Do
Review №69

Nice friendly staff!

Ca
Review №70

Great family owned and run business. Super knowledgeable and helpful!

Sa
Review №71

Naser Diamonds in Bedford, NH has the most spectacular jewelry along with beautiful and unique custom pieces. The customer service was exceptional, very welcoming, professional and knowledgeable. We had a wonderful experience there. I absolutely loved my stunning piece! We will definitely be going back for all our jewelry going forward. Thank you to Elie and his family for your genuine service and quality jewelry.

Ye
Review №72

Very pleasant experience! Walked into Nasers because 3 of my close friends purchased all their engagement rings and wedding bands from them. I can see why! The staff is very pleasant and super helpful. I wasnt sure of what I was looking for, but the staff and the owner him self helped me find exactly what I needed. The pricing is excellent, and their quality of diamonds is phenomenal!If youre looking for any kind of jewelry, go to Naser Diamonds!

Ma
Review №73

Awesome service and beautiful jewelry!

Ja
Review №74

Very helpful staff

Ed
Review №75

I have been doing business with Eli for years! He is fantastic to deal with and can accommodate any need and budget. I would HIGHLY recommend!!!

Br
Review №76

Absolutely wonderful customer service!! I have gotten many beautiful, high quality pieces from Naser Diamonds and am treated like family every time I go in. The Jeweler, Tony is wonderful as well he has cleaned and repaired all my jewelry for me the SAME day(with scheduled appointment) I wont trust any other Jeweler!! I will be a customer for life!

Jo
Review №77

On recommendation from a friend, I visited Naser Diamonds to shop for an engagement ring. The staff was very helpful and accommodating. When I couldnt find a stone in store that I was happy with, they had 3 stones shipped in to choose from. They were very knowledgeable and helped me to understand what each characteristic meant. Once I found a stone, I asked them to provide me all the details so I could cross shop, which they were happy to do and explained to me the corners other jewelers would try to take. I went to 5 other jewelers and I saw first hand the corners other jewelers would try to cut exactly as they described. I purchased the ring from them, proposed, and when we went back to visit, they were just as excited as we were to talk about the entire experience. I highly recommend them, and would encourage anyone looking for an engagement ring or any diamonds in general to visit them.

JJ
Review №78

Great service and friendly staff.

Da
Review №79

I have gone to almost every other Jewelry merchant in Manchester and surrounding towns/cities. Naser Diamond in Bedford had the friendliest staff. They also did not push me to buy anything unless I loved it. Dona helped me pick out the perfect engagement ring and then helped my fiance and I pick out the perfect wedding bands. I would highly recommend Naser Diamonds to any of my friends/family/facebook to check out Naser diamonds before they buy elsewhere.

Na
Review №80

I have visited Naser Diamonds in Bedford several times over the last few months to have earrings and a pendant designed by Elie. They are absolutely beautiful, and I was very well advised by the knowledgeable and friendly women, Donna and Marie. Naser Diamonds has been my jewelry store for many years and I would never trust anyone else for design, sales, and repairs.

Em
Review №81

When I came, I saw these gloating reviews. It was too good to be true. Completely rip off is the only thing I have to say about them. I got my ring sized from a 7 to a 5.25. They took 4 days to do it. When I got another one sized they did it within 40 minutes earlier this year. Thats not even the worst part. They are thieves to say the least. NASER Diamonds took out 4 small diamonds out of my ring. Not only that, they replaced the whole band to a silver metal and not 10k gold. They stole the diamonds and gold. I knew when I saw the ring something was most definitely off. This is a serious allegation and I fully put my honesty into this. I would give them no stars if I could.Dear NASER Diamonds, please do not ask for $70 to size my ring while you replace the whole entire GOLD band with silver painted yellow and take out four diamonds. You did not give back my gold or diamonds nor tell me. This is absurd just because I am young does not mean I am stupid. You have literally stolen 4 diamonds and a gold band from me and had the nerve to charge me $70.Thanks,Your very unhappy customerI do not think anyone should ever bring any jewelry to them. If you have anything worth something, do not, I repeat do not give them it because they will steal from you! All these reviews must be self made because the only thing they make is counterfeit rings, they will take your gold and diamonds and then charge you for it. This is illegal and absolutely not okay.

Jo
Review №82

I previously purchased and item at a different store and had a bad experience. Then I was referred to Naser Diamonds and Elie made our special time absolutely amazing.

Ad
Review №83

I received great service but felt deceived after i left. i went in to get a pair of earings for my long time girlfriend. I thought i had found a great pair, and although she does love them the manager would move on price at all saying yellow gold was worth more, after my salesman just said the opposite. when i got home i found the same earrings on multiple online stores including wal mart!!! it had them for $130 less. I was just a guy trying to get my GF a nice present and i felt duped by the company. I have friends who overpaid for similar products (wedding rings). I just felt taken advantage of and should have done more research, I would not suggest doing business with them in the future. The offerings are overpriced, and to my dismay mass marketed stuff! very disappointed and feel ripped off. it was my fault for not walking away but I would never go back!

Bi
Review №84

Perfect!

Ja
Review №85

Best Jeweler in the business folks!!!

Information
100 Photos
85 Comments
4.9 Rating
  • Address:4 Ridgewood Rd, Bedford, NH 03110, United States
  • Site:http://www.naserdiamonds.com/
  • Phone:+1 603-625-5898
Categories
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–7PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
Similar organizations
  • Kay3116 John A Williams Blvd, Bedford, IN 47421, United States