Great service. Nice looking dealership in a prominent place and easy to get to. Very clean and well kept outside and immaculate inside with pristine vehicles and some very very nice high end Audis. Excellent customer service from the staff I have dealt with.

Theyve always serviced my cars at a great price + peace of mind

Lady on the front desk very helpful and polite had to wait awhile for the parts department to come and see me but I guess they are busy fast and easy service part arrived quickly was offered a hot drink on arrival the first time by the receptionist but not second time different receptionist plenty of comfortable seats to wait in and lovely showroom full of beautiful Audi to look at, the park is ridiculous full you NEVER get a space and have to leave ur car park in a terrible space whilst in the showroom no designated customer showroom parking, not to busy when I went lots of staff on hand but they seem to deal with specific enquiries sales parts complaints etc so u had to wait for the right person

Car park was carnage with nobody managing it/staff leaving cars in the way while new cars were presented, questions were not properly answered (the engine bay is covered in oil and they claim to have checked the car and said its fine but clearly its not...). Further to that we had to wait an hour to even be seen when we came to collect the car from its very expensive service! Pretty poor for a main dealer and likely despite a service plan I will have to pick up the costs of whatever the issue is spitting oil everywhere despite calling it out early to Audi.Happy to take a call at 11:30. Am unable to reply to the message on here for some reason.No call has taken place.

Fifth vehicle purchased through Bedford Audi. Customer service exceptional and second to none as always. Special thanks to Gary Caller and Josh Perry.

Chris T was excellent throughout. I felt confident that i was getting the best deal on a very nice red audi RS4.The whole experience was enjoyable, positive and beautifully judged. The big reveal just before we drove away was a really nice touch. If Bedford Audi have the car i am looking for the next time i buy i will look forward to coming back.Thank you Chris and thank you Bedford Audi.Chris H

Absolutely fantastic service from all staff I had contact with. I purchased a used vehicle from Chris and he clearly and concisely took me through the process. A couple of unforeseen hiccups along the way which were quickly resolved. Hand over process with Ainsley with equally great service.

No nonsense. I’ve been looking for a new car for a while now and have been to many dealers and met many sales people. Tom was just straight forward, answered my questions and put in some effort. No faffing or nonsense, no pressure, it was the sales experience I was looking for. The car is under warranty so if I get a problem I will take it back and then see if they still deserve a 5 star review.

First experience buying from a dealership. Spotted the car I wanted online, had a quick response from the sales team. Jorge our salesman was very helpful and professional. We reserved the car and they kept it aside for over a week. We made the long 165 mile journey across the country to collect it. Car was ready inside for my dad to look at the body work. The only thing they could have improved on was having the recent work done to hand to prevent the unnecessary questions that followed. The valetting team need to up their game a bit, windscreen was greasy in places and it was dirty under the bonnet. Make sure you wipe the cleaner off the pedals next time. That being said, theyre only very little things in the whole process but we had to find something to be improved on. Jorge was a lovely young man, friendly and attentive. Even called the next day to check all was well once we were home. Would happily buy another from here despite the distance. Thanks Jorge and Bedford Audi, very happy with the A3!

Great service from the staff at Bedford Audi, they really look after their customers! My car developed a fault after a routine service and Audi were quick to try and rectify the problem, keeping me updated throughout the process. Would highly recommend.

Good selection of vehicles. Helpful staff except reception. Never even asked me to take a seat. They are the front line staff members. Management should improve their customer service training.

Great sales team and after care. I would definitely recommend and will be using them myself in future

The staff at Bedford Audi are absolutely amazing! Their helpful staff, kindness from each member of the Audi team and beautiful facility really make this a unique and outstanding location.

Fantastic customer service and very smooth and easy process for purchasing my car from Bedford Audi. Great staff which met all my needs.

Audi Bedford service experience second to none-highly recommended!Easy to book, helpful and professional care and contact on the day, pick up and drop off clear and friendly, follow up call the day after.

Had a poor experience dropping my car of for a service. Staff were helpful and lovely, but didnt help the long wait and poor communication.

Gary was very helpful. Always kept in contact on updates on the car.

Got disregarded at bmw and mercedes in bedford but audi are such an incredible brand to buy from. John Kelly specifically was an awesome gentleman to work with to find the best deal for myself. 10/10 would recommend Audi and John.

Good service, excellent communication, superb customer service.Had my car to replace the gearbox oil, job done, also offered a courtesy throughout clean which happened at a later date.

Would of gave it 5 stars had they had biscuits to go with my coffee

Absolutely amazing service from the team at Bedford Audi, My wife and I just purchased our 2nd car from here and we will be back for the next one too. Great attention to detail and seamless process which made the purchase an overall brilliant experience. Many thanksRob Horne

Very impressed with the service I got from Gary, John and Ian at Bedford Audi. Actually live in Cambridge but will keep Bedford as my local centre based on this experience.

Very well taken care of by Ian and Gary. Would recommend this dealer to anyone looking for an Audi

Amazing dealership you can’t beat Audi quality Ainsley is such an incredible guy amazing customer service outstanding knowledgeable

Terrible sales customer services. Waited for an hour to have a test drive and was told the car is out on another test drive. Just to discover it was in front of the dealership and a man came out from the office and went in the car in front of me.I just need the truth Sorry, someone is in front of you if it is ok he could go first.I have not even had the chance to see the sales manager who booked me in and when he called he said there was a little bit of delay and confusion. I think he was the confused one and had no courtesy to tell me he did not know what happened or how to deal with the situation.Shame on such services.

Ellena Murray, as always, provides top class customer service.Big credit to Ellen Taylor who also has been very helpful.Thank you!

Bedford Audi is a very plush Garage with Receptionists that tend to you straight away as soon as you walk in the door and always welcoming offering you a drink while you wait for another team member.All staff a very Friendly Polite and can have a laugh with you rather than at you, this makes you feel like you are dealing with a Human being, not to mention you feel more comfortable when chatting with them.O.K. they may be quite expensive like most top of the range garages but you get good trusted service and well looked after, and that goes a long way in my book.

Terrible lady on the shop floor. Told us we need an appointment, which was fine. Then when we asked if a specific model was there, she said she couldnt check in the system. Told us we can go out and look if we wanted to find it. So we obliged and walked around in the rain to find it. If business were to survive, I suggest customer curtsey. Our experience was just rude and impolite. Definetly was not worth the visit at all.

In very difficult times I felt valued and believe we did a good deal. Car is great and meets all my expectations

Bedford Audi always provide a good service and keep the customer up to date.

We had a great experience with Vindis Bedford, the team were very helpful and friendly and kept us informed of progress during the order of our brand new car.

Just purchased a used vehicle with Audi Bedford & both the manager and sales team where always available and able to deal with my sale audibly quickly and efficiently.The collection even during the current situation was very straight forwardThanks

Another great new car experience with Vindis Audi. Ian (Wright) really looks after his customers, he is very knowledgable and is genuinely interested in your needs. He sets himself apart in the way he works with to find the right car and deal (often patiently looking at many iterations). Nothing is too much trouble. Highly recommended.

Friendly and very professional with competitive prices. will definitely return for my vehicle service needs in the future.

Bought my Audi S3 from John in sales. Sorted everything out online/telephone due to COVID and showrooms being closed. Went down and picked the car up last Saturday and part ex’d my old car with them. Love the car, everything was made easy with the online signatures and drove away knowing I’d made the right decision to buy the S3 from John at Bedford Audi.

Jorge and Mike were extremely polite and supportive so the whole process went smoothly. Also, very Covid friendly handover. Highly recommended!

Nice job😍

I dealt with Ian - he was absolutely brilliant from start to finish. Personable, friendly, attentive and really great to deal with, he made sure that every detail was thought through, he walked me through the process at every stage and was only ever a call or email away if I needed anything. The whole thing has been faultless - smooth communication, easy handover with minimal paperwork, and having something go so smoothly in the midst of what has been an unusual year (to say the least) is a testament to how carefully and diligently he looked after us. I can not speak highly enough of him, thank you! :-)

The service from the deslership and its colleagues was exceptional.I had to cancel a car due to changing my job and the sales team were very helpful and professional.Great job Audi Bedford!

I had great experience today at Vindis Bedford Audi, amazing customer seveice provided mainly of Ainsley Ottley. His incredible sale skills made us travel 3 hours away from home to buy our new car. Strongly recommend this place if you want to get the best deal along with 5⭐ customer service

We bought a new car from Bedford Audi and received a fantastic service from Ian Wright and the rest of the team. Professional and friendly - nothing was too much trouble. Cannot recommend highly enough!

Great customer service. The sales executive dealing with me, Ainsley Ottley, was always helpful making me feel my business was important to the dealership unlike many other dealers I had contacted to try and get a good deal on the car I was purchasing. I have used Bedford Audi for many years and they have always been excellent.

Very good service and well looked after by the sales exec Jorge was top bloke. Very good dealership a great selection of cars and answered all my questions. Very COVID friendly

Mike and Sam were incredibly helpful in sourcing the car I was looking for. I was well looked after from beginning to end with clear and customer focused communication throughout.

Great service picking up our Red Audi R8. Felt very welcoming.

Excellent service pleasure to do business with

I would like to thank John Kelly for an excellent experience at the Bedford Audi garage. He was patient and found the ideal car to meet my requirements. He was very personable and attentive. Thank you John. Youll go far in your career😊

I had the easiest and best experience ever all thanks to Connor Kenchington . He has been absolutely amazing dealing with me and I can’t thank him enough. Not at all pushy, knows his stuff and would highly recommend going to see him. Made sure everything was absolutely perfect and it sure was! In love with my new car!

Highly recommend Bedford Audi, always the best service. Craig Hickman was so helpful and accommodating, the best! He went above and beyond to make sure everything was perfect. Thank you!

The customer experience that I received was second-to-none from John Kelly, so a big thank you for the smooth exchange and purchase. Very knowledgeable and friendly. Nice doing business with you!

Great place but shame for me its where i broke down on my bike but lots of nice people there

I bought an Audi A7 from Bedford Audi and was dealt by Ollie Rahman who found the vehicle for me. The level of customer service, efficiency and professionalism was impeccable. I cannot recommend anyone better to find your next Audi for you 😊👍👍👍

I was unsure whether to purchase a new car as due to COVID 19 this year has been a difficult one for us all . I spoke with the amazing sales team at Bedford Audi and both Connor and Josh were more than happy to help guide me through my choices and were always on hand for any questions or changes i wished to make.I can honestly say with their level of service and experience in the industry I had the best experience I have had so far with Audi in fact with any car purchase I have ever made; and my new car is beautiful!I am from London and found my Bedford experience perfect in every way. I would recommend anyone in the London area and surrounding countys to visit this showroom if they are looking for a car.The showroom is as dynamic as the cars sold and the level of service is like nothing I have seen before. Even the contactless collection was personal and efficient and all social distance measures and documents were done in perfect harmony.Special thanks to the lovely receptionist Tracy for the amazing social distance cup of tea. Such a friendly team of people; really put me at ease and made me feel welcome :)I would recommend anyone to go to Audi Bedford for the best service and the best cars sold on the market.Thanks guys :)

What an amazing service I had with Ian .10 out of 10 for customer service. A very nice gentleman and a pleasure to deal with. Would highly recommend.

The motability sale person ( Ian Wright) was a very good. Everything was done very well, well look after, keep inform how long before car would be in. Both of us was very well look after, which is not always the as we are both disabled . He was first class. (Thanks Ian)

Very good service. Thanks

Excellent service as always. Easy to deal with, very fair pricing and very professional. Thanks again

Great service throughout - highly recommended !

Fantastic experience today at Audi. Great service delivered from start to finish. Thank you Tracy, Connor and Oli you were all amazing. Special thanks to Josh👌🏽

I would like to complement the two gentleman that made my experience extra special through there customer service skills.Oliur Rahman and Ian Wright.They were ever so helpful from start to finish and kept a high level of professionalism. I would recommend this branch to any of my family and friends.Many Thanks for the A* Service

Customer experience was pretty good

Bedford Audi is a fantastic dealership to visit! The staff were fantastic, following the government guidelines! Oliur Rahman was exceptional from start to finish, extremely professional in his approach. I highly recommend visiting Vindis for your motoring needs, sales or service! Very welcoming place to be.

Booked a test drive for this morning, asked the sales man to let me know if anything changes I.e. the car get sold.Turned up this morning after driving from Letchworth, taken the morning off work and the car was sold Sunday! It’s now Tuesday so they had plenty of time to notify us. Asked to test drive another car but because we couldn’t guarantee that we were willing to buy this car due to our budget, but our budget was for the previous car. Then they wouldn’t let us test driving a car. Using COVID as an excuse, got the feeling they just didn’t have the time for us. Very disappointing.I’ve bought two cars with this dealership in the past, both times we had problems. Never using bedford Audi ever again!! Really dreadful service today guys and a complete waste of our time!

AUDi RSQ8 are fast they didnt have them

A very professional, courteous service provided throughout our buying process. I would highly recommend.

Bedford Audi has provided me the best car buying experience ever. You are always greeted and someone is with you quite quickly. The staff are very friendly and genuine.Oliur Rahman is the gentleman that helps me. He actually listens to what I want and need. He then tailors his suggestions so that the car fits my needs and he also over delivers where the car has extra features or packages that I didnt expect that would fall into my budget.I have already purchased 4 Audis and have enjoyed all of them so far and I will continue to buy my future cars from here.

Excellent friendly service, recently purchased the new A1, very pleased with the car and the relaxed and professional service from Ian, and all members of staff that I met

Great experience when buying my new Audi. Really pleasant staff and no hard sell which I really appreciated.

Another car ordered from Bedford Audi, the difficulties of the current COVID situation caused a few headaches with the order with factory shut downs and arranging lease extensions. Ian Wright was great at keeping me informed during the order process and the car was delivered with the usual great expectations I have of Bedford Audi. The car was immaculate and everything explained by Ian on handover, thanks very much.

Fantastic customer service from Oliur Rahman and Jorge Eley. Really went above and beyond to cater to my needs. Thank you!

Thought I share a positive review as its amazing that no other car dealership can seem to get it right or close to the service provided by vindis in Bedford.

Great service lovely car great deal thank you

My favourite place to get my next car!, 5 stars to Ollie Rahman everytime, I’ve been to Bedford Audi numerous times with family members to pick up their new purchases, the service has been great , with a smooth hassle free process.

Ive been to other Audi dealerships in the past and Ive received nothing as good as this dealership, Michael was my salesmen and he helped me through everything and I left one happy customer! Thoroughly recomended!

Excellent service!

Great service. The team went above and beyond to get us our lovely new car.

Friendly staff service was good

Well organised. Clean modern facility. Helpful staff. Good Covid 19 protocols in place. Would suggest reception to quickly advise clients of these protocols. There are notices but i noticed people entering without reading.

Josh and his sales team are fantastic, a visit to Bedford Audi is always a pleasure, and leaves you feeling valued and special.

Excellent service extremely helpful but would you really expect less from audi? 🤭 cars and customers designed to last!

Customer support ....2 on scale to 10 and very expensive prices

Brilliant service from start to finish, actually ended up buying 2 cars from Gary at Vindis Bedford, prompt response with any queries via email or phone, everything sorted within a few days 10/10

Had a great experience with Bedford Audi. Great service from both Oliur and Connor. Most definitely will from Bedford Audi.

Fantastic service from Thomas, from start to finish he has been a pleasure to deal with and made the purchase extremely easy and enjoyable. Will use him again 👌

Had a back and forth issue with my car deposit but everything was resolved by Josh who was amazing, professional and human. Thankyou Josh :)

Exceptional customer service from Gary at Bedford Audi. Stress free new car purchase. Honest and reliable service.

Disappointing. Visited on a Sunday afternoon, just wanted to have a look round a couple of models we are considering. We walked around the show room for 30 minutes and not once didnt anyone ask if we were ok, or if we needed any help. Due to Covid19 all the cars are locked and have stickers on saying gloves must be worn if we wanted to look inside. No gloves were provided or offered by anyone, and neither did anyone offer to unlock a car for us to have a look inside, in-fact nobody even spoke to us the whole time we was there. So after 30 minutes we left having not even seen inside either of the two models we were considering. We wont be returning or buying our car from here now.

Make it easy to buy a new car!

Car sales. Not much to say.

I have now purchased 2 cars from oliur Rahman and Bedford Audi. Each and every time nothing is too much. He goes above and beyond every single time. Highly recommend Bedford Audi

Connor was knowledgeable, professional and courteous, nothing too much trouble, thank you

Oliur Rahman helped me throughout the proces. really happy with the service. Highly recommended

Purchased my new Audi Q3 from Bedford audi. Michael our sales rep was very good and very helpful.

Booked car in for repair, offered a replacement vehicle with no mention of £25 charge at time of booking so had no choice but to pay as made plans for the day. Replacement car had no screen wash and a slow puncture in one tyre....Asked for rear washer to be fixed as not working and told this had been done as wouldnt have passed Mot without it, next day untried to use it and still not working, yet it passed Mot.

I have recently purchased my second vehicle from Bedford Audi. My experience on both occasions has been excellent. The communication, attention to detail and dedication to customer satisfaction has been outstanding.I would especially like to commend my sales team; Chris Boston, Craig Hickman and Richard Hillier for their patience and understanding. I would definitely recommend Bedford Audi and especially the sales team that supported me with my most recent purchase. Thank you.

Ian Wright was fantastic! extremely accommodating to my partner and I. Was very knowledgeable about the product and built an excellent customer rapport with us. Very transparent which made us feel comfortable and didnt push us into the sale, would highly recommend to anyone looking to purchase a car at this dealership!

Never take your audi to them. They are extremely unreliable and are willing to give you it back unsafe. They cant do anything right and they never will.Totally disappointed and appalled on how the treat there customers.On top of all of that they have done it all before and continue to do so!! They cant even spot a blown exhaust when you can clearly hear it chugging away and sounding ruff.

Very helpful. Good service, good price, great car (Q3 40TFSI Quatro S line).

Excellent service staff. Have had a really good experience with all members of staff I have dealt with. Each of them have gone the extra mile to assist me both inside and outside of their job description. A lovely team.

Great service, couldn’t do enough for us and a great car.