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Mattress Firm Beaverton East
11390 SW Beaverton Hillsdale Hwy, Beaverton, OR 97005, United States
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Mattress Firm Beaverton East
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Review №1

Had a great experience here. Adam Winterhouse made us feel confident in what we were purchasing. Very helpful and very professional. He had a great attitude and made buying a new bed super easy and stress free. Will definitely be buying our next bed from here.

Ba
Review №2

Walked into the Beaverton store on a Thursday and Holly was so helpful. I left the store after purchasing a mattress/box spring. Saturday morning it was delivered. The guys were so friendly and professional. I would definitely do business with them again. Thank you!!

Ze
Review №3

Sales associate Holly was lovely and super-knowledgeable. I was able to try out many beds and in the end picked one that felt so much better to me. Comfortable and clean environment in the store and I’m now ready for sleep.

Li
Review №4

Sarah helped me find the perfect mattress for my daughter. She was so nice and knowledgeable about what she needed, and for a good price! They were not pushy like most sales people are. I really appreciate the time they spent explaining the options, size, sales, and my daughter’s comfort.

Jo
Review №5

Moving to a new city is always a big hassle, especially when you cant go lay down on a mattress to make sure its the right one for you. I contacted Mattress Firm via text ,and they immediately provided many links to many models. After a model was chosen, I called to make my decision .and talked to Sarah. Very friendly, painless transaction. Will definitely buy from them again.Thank you

Ca
Review №6

Easy process, knowledgeable sales person. Would definitely buy again from this company

Sa
Review №7

I have had a great experience shopping with Mattress Firm. I am very pleased with customer service provided to me. I highly recommend this store.

St
Review №8

Great service.. Holy .. made the day she was awesome.. I would recommend stoping by ..

S
Review №9

Stephanie provided the absolute best customer service ever!She was warm and welcoming the moment I walked in. She actuallylistened to what I wanted and asked great questions while never trying to pressure. She provided options above and below of what I was looking for so that I could make an educated decision on my own. She even took some extra time to scan her computer for additional savings. Even though my purchase was not the biggest, she genuinely made me feel like a valued customer - so rare these days. If she is not already the Manager, she should be or perhaps in charge of National Customer Service Training because she is without a doubt the best there is!

Me
Review №10

Quick and easiest mattress shopping experience ever. Told Adam what we were looking for, he pointed us in the right direction.He didnt try to upsell or add anything more than what I stated we needed. We were in and out in under 20 minutes. Next time we need a mattress, we will be going here!

an
Review №11

Mattress Firm has been my number one place for not only mattresses but also bedding sheets and pillows! They’re the ones that I keep going back for the past 4 years! I love them! I love their expertise and professionalism! Highly recommend it! Mike was the last one the help me! He did an awesome job! He answered all my questions and didn’t rush me at all! Had the patience to make sure I will find the things that best fit my style! 🌟 🌟 🌟 🌟 🌟

Ap
Review №12

Thank you so much Holly for helping me get new mattresses for my boys bunk beds. The Snug mattresses are a perfect fit. The boys love them. It will be hard to get them out of bed.Ordering them and picking them up were so easy. They came in easy to transport boxes and once we took off the vacuum packaging they inflated very quickly. No weird smell either. Best mattresses value I have ever bought!

Ch
Review №13

Adam was very knowledgeable and walked my fiancé and I through the process of determining what kind of mattress was best for us. At no point did I feel pressured into buying anything, or like my budget was being pushed. I would recommend my own family and friends go here to buy a new mattress.

Sh
Review №14

Helped me pick s nice mattress in my price range. Set up delivery promptly.

Em
Review №15

We had the opportunity to purchase a mattress with Daren and he was the best! So personable and was able to take us through his knowledge and help us find the best mattress for us. Thanks Daren for the incredible service!

Ju
Review №16

Darren and his team were absolutely wonderful and easy to work with. He made the process simple, fast and worked with our needs even when we had a return. I have purchased 3 beds with him and will continue to buy all of my beds with Darren at this store. Thanks again a for all your help guys!

Na
Review №17

Today, I bought my new mattress there.I had a great experience. Daren Adams was very kind, and he did everything he could so I could receive my mattress as soon as I needed it. I recommend It 100%Thank you so much!

Ja
Review №18

Adam was awesome and really took care of us. This is the second mattress we purchased from them and we will continue to do so for our future mattress needs.

Na
Review №19

I worked with Daren, and he was the most helpful, patient person I’ve ever worked with. I came by myself originally, and then came back with my partner and he answered all the questions we had about the material of the mattress, the toxicity of the material and the sleepy quality of the mattress.I recommend going to him.

Ba
Review №20

Friendly and helpful! Gave lots of suggestions for trying the mattress and comparing models. No pressure or pushy sales tactics. Informative about the haul away mattress program with foster program. Also went above and beyond to ensure I could ge toeosucts I needed/wanted with the services I needed. Highly recommend for prompt, informed and through work!

Vi
Review №21

The delivery guys were perfect. They set up the bed in the room I desired. It took a short time. They were able to remove my old mattress.

Ch
Review №22

Was very happy by the way I was treated at Mattress Firm. Holly had the answer to all my questions. She was excellent at showing me all the beds that I was interested in and all the choices that I had. She was so willing to move mattresses around so I could try them out. Was very happy with her and she was so easy to work with and so willing to take the time for me to make up my mind.

Ro
Review №23

Daren was a very helpful and incredibly nice. In a world full of stress and uncertainty, Daren was huge sigh of relief. I highly recommend this store to look for a bed. The entire process from the moment we walked in the store till we walked out was absolutely no longer than 30 minutes tops! He wasnt pushing to sell me anything I didnt want and he listened to my wants and needs. Nothing bad to say about my experience.

As
Review №24

I had a great experience at Mattress Firm Daren was such a great person he helped me out so much with finding the right mattress.

P
Review №25

I am moving to Beaverton and wanted a Purple mattress there when I arrived. I made a quick call and was helped out immediately. On top of that, they were willing to price match the sale price that was on the Purple website as well as gave me advice on what to put under the mattress. There were no gimmicky sales techniques asking for me to purchase add-ons. I will definitely go back for future purchases.

Ma
Review №26

Excellent customer service, excellent quality of products, and overall experience was fantastic.

Mi
Review №27

Jennifer Falcon the sales person that helped me with chosing my king size bed was very nice and kept my price around 1,000 dollars that I had told her when I first walked into the store. She didnt steer me into something I didnt want very professional. I would highly recommend her to anyone of my friends looking for a bedroom set. You have a keeper.. Thank you

Ia
Review №28

Larry is the best! He sure knows his stuff and took great care of me. I had lots of questions and he helped me weigh my decision with ease. Looking forward to my new mattress! Thanks again

Sh
Review №29

I had the best mattress buying experience here! Holly helped me find the most amazing mattress and I even ended up getting an adjustable frame for it as well. She was what I wish all sales people were like, friendly, informative, not pushy or hard-sell, and thoroughly enjoyable to work with. Because of that (and the great deal she gave me) I ended up buying a much nicer mattress than originally planned plus the adjustable base, which is an absolute life-changer! Thanks Holly!

Fl
Review №30

Perfect experience with all the information I wanted to know without any pressure what’s so ever to buy anything, I really enjoyed being able to have space to look around and also having someone to help me at any moment I needed the extra help.

Je
Review №31

Holly is AMAZING! I had a mattress emergency and came into the store pretty close to closing time and she did everything to help me find a mattress that was in my price range and was able to take home the same night. I even went to a different mattress firm before coming here. I’m soooooo thankful for her. She deserves a raise!

Ko
Review №32

Great experience and fantastic customer service. Holly M was great. Holly was very knowledgeable and easy to work with. Highly recommend going here if in the market for a new bed.

Ma
Review №33

James did a wonderful and expert job of showing us a number of options and worked with us to find the best choice for us. We felt like he had some real wisdom about making good sleep choices. He was not high pressure at all and spoke with senior management to get us a good deal. Thanks James! Highest recommendation!

Sh
Review №34

Great store with lots of inventory and really helpful employees!

er
Review №35

Was super stressed out trying to find a mattress till i got in contact with Stephanie and she helped me out every step of the way finding me the right mattress and can’t stress enough how thankful i am. Stephanie if you ever see this thank you so much!!!!

Bj
Review №36

Liam was great to work with and did a great job. Very knowledgeable to boot.

El
Review №37

So I’ve never had a brand new mattress in my life (unless the one in my crib as a child counts (and even then I didn’t sleep in that one for long))! I was super excited to pick one out for my first solo apartment life. I’d ordered one off a popular website out of a box and it wasn’t the mattress for me. Luckily, the worker at my store H (their name is longer, but for privacy I’ll just say a letter!) found a single one at a warehouse for me, but sadly it was a ghost and nowhere to be found. But H, as lovely as ever, sent their delivery team a town over to pick it up and is waving the delivery fee! I am so thankful and grateful to H for their hard work and dedication. Especially in difficult times. Thank you, H and Mattress Firm!

Cl
Review №38

Stephanie was an absolute awesome person to work with. I have never purchased a mattress before and she was so helpful. Very straight forward and knowledgeable. Im on a tight budget and she helped me get an even better product for the same price as the cheaper things I had picked out. 10/10 for this associate and her store.

Er
Review №39

My father-in-law needed a bed for his new long term care home. Most mattress stores are closed, but there was a sign on the Mattress Firm door with a number to call to make a showroom appointment. Zach made an appointment for us to visit the showroom the next day, and he was great. My father-in-law tried several styles of mattresses and picked one that was comfortable and in his price range. Mattress Firm is having a special (free!) right now on a nice adjustable platform, but unfortunately it would not be ready in time for my FIL’s move into his home in a few days. Zach helped arrange for him to get special pricing on an upgraded adjustable platform. Overall, just an awesome experience. Thank you, Zach!

My
Review №40

Our experience at Mattress Firm Beaverton was fast, simple, straight to the point and we left happy with what we went in looking for. Definitely recommend this place for anyone shopping for a new bed.

Ad
Review №41

Heath was awesome. Very knowledgeable, professional, and pleasant to work with. We received our mattress the next day with their red carpet delivery service. Everyone is very professional and deliver on their promises. I highly recommend this Mattress Firm, but more than anything to work with Heath. Thank you!

Ge
Review №42

Excellent service, fast and extremely helpful!

N
Review №43

Yes!! Heath is amazing! Professional, helpful and not pushy!We walked in on a random day after trying many different stores and Heath helped us finding a mattress that we like, which seemed impossible. We are finally able to wake up and feel just fine, without any random pain and we thank you for that!

Ch
Review №44

I came in with a bunch of questions and the sales associate Larry patiently and clearly answered all my inquires and even gave me a few laughs. I decided to sleep on my decision and came back the next afternoon to make the purchase and heath was here to help answer my questions about the bedding and help me find the perfect set of pillows, sheets and a protector for my new bed. Overall I had a great experience

Jo
Review №45

Stephanie was very helpful in helping us find the mattress that worked best for us.

Cr
Review №46

Heath was wonderful! My husband and I were planning on shopping at 3 different stores and this was our first stop. But Heath really helped us out and was so knowledgeable that we just purchased here! We feel so good about our purchase, he was great and this was a positive experience! Thank you, Heath!

Pl
Review №47

My boyfriend and I were in the market for a twin bed after his old one had sunken in, and our experience at Mattress Firm turned out to be a very pleasant and satisfying one. Rusty, the employee on duty at the time, was very genial and kind, ensuring that my boyfriend found the right fit for him without being too pushy or overbearing. He let us take our time until we found a bed that tickled our fancy, and he even gave us a great deal on it! We were there a bit longer than expected, but only because Rusty was so fun to talk to. Ha-ha. Many thanks to him for his cordiality!

Ma
Review №48

Solid experience, helpful staff and the ability to negotiate made this store my type of place

ar
Review №49

Great experience as usual. This will be my go to for bedroom furniture for sure from now on. Thank you for working with me.

Ka
Review №50

I started my quest for a new bed on June 28th. I tried BedMart. They sold me a bed and assured in 10 days it would be delivered. I waited and waited.... after close to six weeks had passed and no bed I went in and got a refund.SAME DAY I contacted Mattress Firm on Beaverton/Hillsdale near Hwy 217 and six days later it has arrived. Thank you !!! Karen H.

Ke
Review №51

Had a great, quick experience with Heath. Not only was he professional, but was very fun in explaining the differences in the mattresses. Looking forward to our new mattress in a week :)

Ca
Review №52

Heath was EXTREMELY knowledgeable and helpful in every way! He lead me through the process and made it effortless. I was able to make a GREAT decision in far less time than I expected.

St
Review №53

Heath is the best. He was super helpful - we were able to try out a bunch of options - he couldn’t have made it easier. Excellent customer service. 10/10

Ma
Review №54

Heath was great! Very helpful and informative - asked tons of questions about our concerns and needs. He got us the mattress of our dreams. Highly recommended

Za
Review №55

5 out of 5 for a reason. It was perfect!

Li
Review №56

Heath was so helpful and was very knowledgeable. He helped us stay within are budget and got everything we needed to keep are mattresse clean and protect. He was very caring to are needs and health concerns.

mi
Review №57

Michael was great, very helpful and knowledgeable and made the whole process simple and fast.

Ga
Review №58

I loved being able to go pick up my mates that day! And we got a good deal!

Al
Review №59

GO TO SEE JAMES!!! He is low pressure, sweet, funny, and very informed! This was our 2nd mattress firm we went to after an unhelpful experience down the road and I came into this store mad lol. I immediately liked James bc of his accessible and friendly approach to showing us around. Instead of overwhelming me with possibilities and prices he asks my budget and needs. He then ensures that’s what we want by clarifying, having us test products, and offering suggestions. Within 15 minutes we learned that Queen was almost the exact price of the full so we upgraded, that adjustable bed frames could help my boyfriends side sleeping and shoulder pain so we upgraded to that, and it was free with the purchase of our mattress! I was about to give up on shopping but instead I have a super cool remote control frame and amazing mattress that fits both me and my boyfriends (very different) needs within our budget. What a relief! Thanks James see you in 10 years when the warranty expires!

Su
Review №60

What a great experience! Robert, manager at Beaverton/217 store was awesome. As an older person on fixed income, I advised him of my needs, and he totally worked with me not only on finding the mattress for my needs (aka aches and pains 😊), but told me of several different options, not just push a mattress. I absolutely will refer him to all my friends, family, and anyone who mentions a need in the future. GREAT experience!

Lo
Review №61

John is awesome. I had a great experience at Mattress Firm, from start to end. John is really knowledgeable about the products and wants to find the best fit for you. He was patient and listened to my concerns and needs and even found great deals to keep inside my budget which was a must for me. If you visit this store, make sure to ask for John!

La
Review №62

Great customer service.

Is
Review №63

They helped me out so much too find the perfect fit of mattress for me! They were also able to find one on clearance for me that properly fit my budget 😁

Mi
Review №64

Shopped for a twin mattress with my 6 year old today. Got great help from the store manager, Robert, who was friendly and knowledgeable, answering questions when I had them, but leaving me space to find the right mattress. The store even had a kids table to keep little hands occupied. My daughter and I found a great mattress that was on sale and will be delivered in 2 business days. Couldn’t have asked for a better shopping experience

Ju
Review №65

I highly recommend Robert. He wasnt pushy and actually took the time to find the best mattress for us. He showed us the cool pillows and sheets we could add and we still stayed in budget. We Love our mattresses and bamboo sheets.

Sh
Review №66

We came into Mattress Firm in Beaverton, Oregon yesterday with our elderly mom, who is recuperating from major surgery and needs a mattress to come home to. Kyle listened to my moms needs and her budget, he made practical suggestions, was knowledgeable and engaging, and in the end my hard-to-please mom had exactly the mattress that she required. He even entertained us with juggling while we were waiting to hear back from the warehouse about delivery time. Kyle was a rock star all the way around. Thank you, Kyle!!

K
Review №67

Heath was very helpful and patient with our boy in selecting a new mattress. He had a good system in place to rapidly select a quality mattress.

Be
Review №68

I had a wonderful experience here today. Robert was incredibly helpful, knowledgeable, and patient with my many questions. The store has a great selection and the delivery options were fast. Great store!

Ro
Review №69

Heath was a great sales rep and made the whole process easy! Very happy with my experience.

Ga
Review №70

I was very happy with my purchase of a mattress and boxspring. The beaverton store was extremely great to work with and they were knowledgeable and most accommodating. I also found a courteous and friendly person from the Portland warehouse who helped load and tie down my boxspring, He was very kind ,helpful and engaging. Would rate entire experience with all personal a definite 10+.

Ca
Review №71

Daren was so helpful during our visit to the store. He understood our needs and pointed us in the right direction. We were very satisfied throughout the entire process of applying for credit and purchasing the beds. Highly recommend this location! Cant wait till we receive the beds!

Ca
Review №72

I didnt end up buying a mattress but would still recommend the store to others. The salesman I spoke with was not pushy at all and I felt like they were just there to help me learn all of the ins and outs of the mattresses. Ill definitely consider coming back once Ive done more research.

Ma
Review №73

Heath was awesome and quick service on showroom floor- next day delivery! My daughter loves her new bed!

Le
Review №74

The process of getting a hold of someone to correct an order took way too long.

Ga
Review №75

I had a really great experience at this location. The sales rep Daren Adams was super helpful, and not pushy at all. He made the purchase a quick and easy. I would return to this location for future purchases.

Am
Review №76

Daren helped me pick out a very comfortable mattress within my price range, and took the time to explain the difference in materials, prices, payment options, and deliveries. Im very happy with my experience at Mattress Firm, and I recommend that anyone looking to make an improvement in their life, getting a new mattress here is a good place to start. :)

Co
Review №77

Heath was super helpful and definitely made my wife and I comfortable in purchasing our first mattress!

Vi
Review №78

Robert was informative and friendly and able to offer a great deal. He was able to find my bed in another State and have it delivered in an extremely short period of time. So looking forward to my new bed! Thanks Robert!!

Ch
Review №79

The worker was truly amazing. I’m very happy with the outcome of what happened

Ai
Review №80

Kind and helpful.

Dy
Review №81

Heath was amazing and incredibly helpful in making my mattress purchase a great experience for me

Gi
Review №82

Heath gave us excellent service. He is friendly and knowledgeable.

Kr
Review №83

Jaime was outstanding! We had walked in for some information and not ready to buy just yet. She is definitely someone we will come back to, to work with when we are ready. She is the perfect no pressure, informative saleswoman.

Ca
Review №84

Highly recommend Heath. Very helpful and knowledgeable

St
Review №85

My husband and I bought our first brand new mattress together here. Todd was extremely helpful and not even remotely pushy! Very understanding of budgets but also helped us pick something we both loved. I adore my new bed!

Ri
Review №86

Heath did a wonderful job, very knowledgeable and made the purchase fun.

Ho
Review №87

This showroom had a great range of beds, but the price tags you see from the aisles are for the mattress only. Add between $100 and $400 more and you have the real price of the bed. We have been to other mattress stores where the price you see as you approach the bed is the ENTIRE cost of the bed, so we were disappointed with this sales tactic. The sales rep also kept going back and forth on giving us a total price, and in the end we felt like we were being misled and taken advantage of.

Le
Review №88

Heath was so sweet and got us a mattress as fast and easy as possible.

al
Review №89

The process took long. Estimated delivery time went down from Thursday to Saturday while the agent was putting up order in a slow manner.

Ni
Review №90

Darren excelled at customer service yesterday. He took my budget/concerns seriously. His thoughtfulness and friendliness convinced me I will be going back for more purchases. Thank you Darren!!

B
Review №91

This was amazing!!! Heath saved our sanity!!! He made such a great experience for us! Thank you !!

In
Review №92

Got help from Heath, he was very helpful and knowledgeable of all mattresses and helped to find the best one for me. Fully recommend coming!

Ma
Review №93

Came in to buy a mattress for our toddler. Heath was extremely helpful and we got the perfect mattress for our little one!

Le
Review №94

Heath was awesome! Quick and easy

Jc
Review №95

Come in a fews weeks ago to shop for a new mattress. Inform the sales rep, I wasnt going to purchase today. The sales rep understood and assisted me in find the right price and fit. I ended up coming back and making the purchase.

Li
Review №96

Great customer service Danny G.! Top Notch!

Pa
Review №97

The sale guy was great!! The place was quiet and clean.I got a fair deal.I would recommend the one on beaverton hillsdale hwy to anyone

No
Review №98

Super friendly and informative staff. Went through all the bed types and brands to help understand what works for us.

Li
Review №99

Skyler was so hopefulI had a nightmare of an experience with JCPenneys and needed to find a new mattress . I went into Mattress Firm and was greeted with a smile and a genuine willingness to help.After laying on every mattress Skyler was able to help me find my forever mattress. I think Monday night I will finally get a good night sleep. If you need a new mattress first don’t wait 20 yrs. and secondly go see Skyler.

Ca
Review №100

I was feeling not so good about my purchase here and I called and had a woman named Holly fix everything and made me an extremely happy customer!!

Information
16 Photos
100 Comments
4.7 Rating
  • Address:11390 SW Beaverton Hillsdale Hwy, Beaverton, OR 97005, United States
  • Site:https://stores.mattressfirm.com/or/beaverton/mattress-stores-beaverton-or-9419.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=oregon&utm_kxconfid=uflnw2ovk
  • Phone:+1 503-644-1600
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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