Bought a Subaru Crosstrek yesterday after trading in my beloved Forester and had a great experience with Jessica! Everyone I talked with was kind, personable, and knowledgeable. Jessica even walked me through all the new tech in the car afterward which I really appreciated. The whole process was fun and easy!

My family and I couldnt be happier with our car buying experience at Carr Subaru. We worked with Joe Hernandez. He went above and beyond, never pressured us, and really took the time to show us all the available options. We ended up driving home a 2021 Subaru Ascent!

Its rare for me to give a 5 star rating, but this one was worth it. After struggling to find a replacement van during the week, we worked with RJ to find exactly the car we needed within our budget. He went over and above to not only figure out what we were looking for but to find it. The entire experience was exceptional

Worked with Emmanuel and he helped us purchase our new car! He was friendly, polite, and was such a pleasure to work with. He made the experience of car buying very enjoyable. Highly recommend working with him or just going to this location in general everyone there was super nice and hard working

Moon was fantastic. His integrity and professionalism made the car buying process efficient. He goes above and beyond for his customers, definitely an asset too carr Subaru.

Nick was incredibly helpful in finding my perfect Impreza Sport. Super nice! I highly recommend this dealership, the staff are all quite friendly and accommodating. It was pretty busy when I went in but I was still taken care of and my car was exactly as described! Thank you Carr Subaru!

Great experience. We walked in at 8pm on a weekday night and Andrew helped us walk through the different models and trims in great detail and offered test drives.Walked back home with a new outback touring xt. No stress on the purchase or after market add on and services. Felt pricing was clear with no added loopholes or unwanted charges. Happy with the car and the experience! Will consider Carr again if I were to purchase another Subaru!

After having some terrible car shopping experiences -Carr Subarus is an oasis of knowledgeable, professional and kind salespeople! Not only was I helped right away but was matched with a car that fit my budget and my needs. I highly recommend Enrique G. I will be sending all of my friends and family to him. THANK YOU!!!!!

I cannot begin to describe how happy I am with my Carr Subaru experience and first car purchase! I came in to get details on some of the inventory I saw online. Moon helped answer my many questions, was patient, and went above and beyond to get me details on newer inventory that had minimal information online, despite me being forthcoming that I didnt have intentions to buy today. He showed me some of the cars I was interested in and was transparent and candid with his view of the pros and cons regarding the many questions/concerns I had, which I greatly appreciated. I decided I wanted one of the vehicles and the buying process was a dream! Every step was clear; Moon didnt hesitate to dive deeper on a topic or explain something differently if I wasn’t clear on it. He was positive and wonderful to work with. My boyfriend had to work while I was there so I was messaging him some of the details and my phone was about to die and Moon went and found me a charger! Additionally, he was incredibly respectful of my boyfriends work and came up with ways that minimally impacted his workday, even when it created extra work on his end. Moon is a caring and amazing employee that made my car buying experience a breeze.For financing I worked with Margaret. She is animated and funny and reminds me of a protective mama bear. I feel like she 100% wanted what was in my best interest and fought to get me a good rate. I am very pleased with my car buying experience at Carr Subaru and grateful for the incredible staff I had the pleasure of working with today. You all are the best! Thank you!

You car shopping? Carr Subarus got you!Tuesdays 1:00 P.M. appointment.A new to us car at home by 2:40 P.M.!Pleased and happy 😊! Mahalo Carr Subaru!

CALL MOON! I leased my Subaru from this location and have since moved away to another state. I am looking to trade my vehicle in at a non-Subaru dealership. I really did not expect much assistance since I was not staying with the Subaru line. However, Moon stepped up and gave me the best service I could hope for. He gave me exactly what I needed within just a couple of hours. I can only hope that the next salesperson I encounter is half as competent as Moon. If you are looking to purchase or lease a vehicle, call Moon. He will not disappoint. In fact, youll be OVER THE MOON with his level of service!

I had a great experience with our sales rep Nick Turner. He helped get my son into his first new car and really went the extra mile to get the exact vehicle we wanted- a bronze Forester! We had trouble elsewhere and were on a time crunch so we really appreciate him making it all happen. Thanks so much CARR SUBARU. 5 stars, highly recommend it!!

Willy Maddox was the best! After 8 years of owning my 2002 Subaru Outback LL Bean Edition with 200k miles on it someone pulled out in front of me and totalled my car. I purchased my new 2017 Subaru Outback Limited in early May during the pandemic and the service amazing!!! Also, what an upgrade! The Subaru technology has come so far since 2002. The safety features are incredible! The dealership was clean, empathic to what has happening, and I left in my new vehicle in about 2 hours. Only great things to say about my experience! Since then Ive gone on so many adventures with my two dogs and cant wait to create more memories for years to come.

First time ever buying a new vehicle and I couldn’t have had a better experience!! Josh and Moon were amazing to work with, both, very personable, I’m thankful they were the two helping me through the process. If your looking for a Subaru I recommend going to Carr Subaru and asking for them!

Professional service. They kept me informed every day they were working on my car. The work was more complex than expected but it was completed very quickly after part became available. They communicated with Subaru on my behalf. I purchased the car at Carr and never regretted using them to service my car.

We had a very positive experience here after stopping into 4-5 other dealerships in the greater Portland area. Riley greeted us upon arrival - super friendly, very down to earth and didnt push us in a direction we were not interested in. Used cars are limited these days, but after looking for a few and meeting him at one of the other Carr lots, we finally found the one we were searching for. Closing went pretty smooth and we landed on terms we were comfortable with / in our budget. Plus a lifetime drivetrain warranty!!Next time we shop or have friends looking for a new car, we will send them to Carr!

I was having issues with the bank not cooperating with me and Jessica was amazing and helped me handle everything while I was there. I have friends that should be coming there soon! If I’m ever looking for a new vehicle I will definitely be coming back!!

I purchased my Ipreza from Carr Subaru in 2015. I have been going to them for oil changes ever since. The oil changes have always been friendly, efficient and met my expectations. Yesterday, I had a few wear and tear repairs to be done. One of the repairs was intermittent and I was concerned that this would be problematic. Bob, my advisor on the repairs, was great. He listened and understood and made all the repairs. There was some coordination with Subaru of America that all went smoothly and quickly. I am very pleased with the service and repairs at Carr Subaru!

Would NOT sell me the car at their listed price, $27,995, below is the photo from their website with the price. Even though it was listed on several different sites and I called for the price, and the price shown in the picture was listed on the car on their lot. Tricky place just to get you in the door! Utterly disappointed and I feel cheated. Found this car online and contacted the dealership this morning, they verified the car and price and told me it was free to come look at. I made an appointment for a couple hours later then was contacted that the car was in the shop, I stuck around all day so I could go look at this car before leaving town for vacation. The car salesman Brandon let me know I could come by in the evening and the car would be ready to be seen, he was no longer working and recommended Moon. Two different salesman and a phone call and they were not able to give me the car for what is was listed at. When the manager came out to talk about price he literally laughed and said “thanks for humoring Moon” Then proceeded to offer me the car for $11,000 more than it was listed at, I even called to check the price. They were not even willing to give me the car for what it was listed at online on multiple websites as well as on their lot. I honestly feel like they lied about the price to get me in there because the manager immediately started talking about other cars, and laughed at me. I would never recommend this dealership! The saying goes that used car salesmen Are the worst and that was definitely my experience at Carr Subaru. No apology just laughing at me. The price was listed in multiple different locations yet they were not willing to honor their own price, SO WRONG and disgusting.

Really helpful staff. Not at all pushy and giving all the helpful information. Really a pleasant experience

Great service! Had to pay their Service Dept. a visit due to a safety recall. Scheduled me in and resolved the problem in a timely, professional, and courteous manner. #DoingItRight!

Before going in to check on a Hyundai Tucson I came across on the web, I made sure to check if it was still there considering sometimes 3rd party websites don’t show the most recent sales, Carr Subaru was quick to call & make sure that the SUV was still there. I got to meet up with Andrew who made the whole experience a whole lot BETTER. He was accommodating & honest! My boyfriend & I were impressed at how professional but still made us feel like we were family to him. I loved the personal connections he related with us while we were in the process of purchasing the car. Margaret was the lady we discussed with the financial options & her too, made our day awesome. Everyone at Carr Subaru are very nice & lively! Awesome to see that the employees really show how much they love their job, it reflects on the happy customers very well! Thank you again Andrew for being an awesome sales rep!!

My experience at Carr Subaru has been exceptional! My issue was caused by another dealership when they didn’t put my lug nuts back on correctly at my last servicing. Not only did Carr Subaru let me bring my car to them without an appointment, but they were willing to work with me on being able to fit me in whenever I could limp my car to the service center. Once I got there they replaced all the bolts and lug nuts on the problem tire, and without me even having to ask, checked all the other bolts and lug nuts on the remaining tires to ensure they were on correctly. I will continue to come to this dealership for all my future services.

Initially I came to Carr Subaru to look at an Outback I found online, but that car had been sold by the time I was able to make it over there. But, Polo was amazing at making things happen. I was very set on what I wanted and I left with more than I thought Id end up with. I couldnt be happier with the Outback I purchased. Big thanks to Polo for finding my perfect vehicle!

Great place, great service. The work is always on time and high quality. Tried a different shop once to save some money (that was a mistake) but now we take our Subarus for service only there.

I have to say a service department makes a dealership and Carr Subaru service department is outstanding Brandon and Eric have always gone above and beyond in making my experience a positive one. I can honestly say the next vehicle I purchase will be a Subaru from Carr Subaru because of my experience with these two gentlemen in the service department. GREAT JOB GUYS! and thank you

This is the truth! My experience at Carr Subaru was excellent. First of all I want to start by saying I am a 70 year old woman, shopping for a car by myself. Jessica Wallach was perfect. She made sure I got exactly what I was looking for. That meant I test drove 4 cars before I narrowed it down to the perfect fit. Jessica was patient and told me to just stick with it and I would find a car. Yes, I found a car! I spent about 4 hours there and from what I saw EVERYBODY is friendly and laid back - perfect for the stress of buying a car. Go see Jessica.

For being a first-time buyer, they made the entire car purchasing process a lot simpler than anticipated. Joe Hernandez helped me search for a car that suited my needs, and the whole Carr Subaru team was extremely helpful in ensuring that my needs were met. Only a slight hiccup along the way, but otherwise a great dealership overall.

Overall I had a great experience at Carr Subaru. I reached out over the phone since I am 4 hours away and Vijay was VERY helpful throughout the whole process. This was my first car buying experience and I had a bump in the road because I didnt have a cosigner. Vijay worked over the phone, out of office and even a little after closing to help me so I wouldnt waste a trip. I felt a little unprepared but Vijay was patient. Kieth in financing also helped me get a lower monthly price and found a great option for me. I would definitely recommend and buy from them again!

I called 2 times yesterday to confirm that they had our car in stock and ready for purchase, both times they confirmed. Then called the day we were picking up the vehicle, they confirmed.When we arrived the car was not on the lot and they tried pushing us to another vehicle. Is this a bait and switch? Made an appointment for nothing, drove 30 minutes for nothing, and got child care for nothing.This place is phony and adds to the bad rep car sales has. So bummed.Do not shop here, they can’t be trusted.

All of our family have been long time customers of Carr Subaru. We recently purchased two vehicles and Enrique and Manny were the ones that helped us with our vehicle purchase. We have always had great experiences purchasing vehicles from Carr Subaru and this time was no different. Enrique and Manny were tremendous. Awesome customer service. Manny has always been great to work with and he got us a great deal on both cars. Enrique was knowledgeable on all the models we looked at. The vehicles we ended up purchasing were both hybrids and since we were new to owning this type of vehicle we were pretty clueless. Enrique showed us how to use everything on the vehicles and made sure we were comfortable with it all before we left the dealership. He made sure we had his contact information in case we had any other questions. We would recommend this dealership to anyone looking to purchase a vehicle and make sure you ask for Enrique. You wont be disappointed!

Had a great experience buying a car from Dan Doyle at Carr Subaru. Although the dealership was extremely busy, Dan took all the necessary time I needed to make the right choice. He was patient with me as I test drove a couple of vehicles. Was mindful of my finances, and wanted to make sure that my payment obligations would be a good fit for me and my family.I appreciated his experience and knowledge about the whole process, and the Subaru I ultimately purchased. He’s been with Carr Subaru for over 19 years, this is the guy you want in your corner.Carr Subaru as a whole, was fantastic to work with. From Dan greeting me, to Becky in the finance dept, to me driving off the lot, I never once felt pressured, or forced, to do anything I was uncomfortable with. They took care of me throughout the entire time, and I actually felt relaxed, at peace, and excited about my purchase.Thank you Dan Doyle, and the entire staff at Carr Subaru!!

I just want to personally thank Eric, Josh (the funny guy that sounds like Sully from Monsters Inc), and Melinda for helping my husband and I get in our new Subaru! They provided us with the greatest customer service we had ever seen at a car dealership or just anywhere in general! We got to all know each other, and learn cool stuff about cars! They were super informative and helpful in putting us in the right car for our needs. Not pushy whatsoever, which is (in my opinion) super rare at a dealership?! The atmosphere of Carr Subaru is so inviting and great all around! We appreciate you guys for everything you did to help us! I can’t brag enough about how amazing you are! We’ll FOR SURE be sending any of our friends/family your way! 10/10

Are you seriously oblivious to how insanely annoying your advertising really is? In a world of terribly bland and uncreative advertising I can’t think of a single company that’s more annoying 👎👎👎👎👎

A huge thank you to Andrew for helping me get my 2020 Subaru Crosstrek for a killer deal. He made my first car buying process super enjoyable, answering any questions I had, being transparent about everything, and just being an overall good guy. If you’re looking to purchase a vehicle at Carr, I highly recommend Andrew!

Always happy with their service...they do not lie about service that is not needed.... Like some Honda dealership.....

I have not so great credit so I wasnt expecting much to be honest. But when I first got here and did my application the first sales person seemed very nice and honest. He then told me that he had to get my application over to special financing and someone would reach out to me. Which is fine, I wasnt upset with that at all. But here we are a week later and I have yet to hear from anyone else. I have called to speak to the special financing and voicemails were left but no response. I was told to go here because they work with people in unique situations similar to mine. But I would never recommend them to anyone. Really unprofessional to not give any sort of update good or bad. Just dead air. Shame on yall.

People were all very nice, and helpful. I had to do alot of waiting but I guess thats part of getting a car

The salesman and the post sale support were great. I have been very happy with my car too. However, the finance department is a complete disaster. I leased a car in March. They made a mistake on the paperwork and so I didnt get my lease started for two months. Ive been driving around with an expired temporary registration for more than a month. I called five times to ask how to make my first payment and they didnt call me back for weeks. They finally pushed the paperwork through, but forgot to apply the payment I made when I signed up for the lease to my account, so I had to make an extra payment to the finance company. Essentially they just stole a lease payment due to incompetence. Im still trying to get help. I was in tears this morning (June) after realizing Im helpless to do anything and still trying to get my paperwork and payment resolved. Ive spend hours and hours on the phone with the lease company and the dealership. This is a disaster.Edit five days later: I did get help and get my lease payment mailed to me in the form of a check, but it was still a very bad experience. I shouldnt be crying two and a half months after buying a car because of paperwork issues.

The experience that I had at Carr Subaru was beyond what I could hope for. Not only was everyone working there helpful and friendly, but they were also knowledgeable and straightforward. I absolutely LOVED working with Dan and Margaret. They explained everything in detail and made me feel extremely comfortable about my purchase. I honestly did not know that buying a new car could be such a wonderful and carefree experience (I’ve had awful salesman in the past at other companies). Thank you so so much Dan and Margaret and everyone at Carr Subaru! You’re amazing!

Great place to get service for your Subaru. Avoid Marcos, the guy they dont advertise on the sales team online photos. Completely rude, unprofessional, and rushes his customers without a care at all. If he grabs and you see his name, just ask for the sales manager to get from harassing you all over the lot.

Another complete solution from Ryan Herlies Service group, something Ive experienced since 1998 with my 1st Subaru.

Thankful to have worked with Adam And Hamid! I have been through so many dealerships that promises they can help you. I don’t have good credit but Adam was very nice and understanding with all my frustrations that it was such a relief when they said I was approved I was still hesitant to go their but I took the chance as he was very communicative and was willing to do whatever necessary to help me! They had me in and out in a hour. The ABSOLUTE BEST EXPERIENCE EVER!! Thank you so much Adam and Hamid!!!

Amazing customer service! I really recommend asking for Enrique G. to help you out with whatever you need. He made the experience of buying my first car far more enjoyable and stress free than I imagined. He truly cares about his customers and is amazing at what he does. Thank you so much Enrique!!! :)

My Honda was totaled in an accident(not my fault) and I needed a new car FAST. Sales rep Joshua Zuniga helped me when I came in on my way home from work about an hour before the dealership was closing. We found an Outback that fit all of my wants and submitted my application that night. The next day I was driving home in my new car! Love CARR, Love Joshua, Love the finance team, Love my new Subaru. Super great service and overall great experience!

Polo earned my business but being the easiest and most straight forward sales person I contacted. No haggling, just gave me a fair price and I bought the car. He is also very personable and knowledgable. Love my new Subaru!

Jessica is the best! She was able to get me exactly the car I wanted, and she was a joy to work with! Super fun to chat with, never pushy at all, and made sure that I was 100% happy with my new Crosstrek. Definitely recommend working with her!

Just bought a new outback with Joseph Hernandez and it was AMAZING. He is a no bull, laid back guy who was extremely helpful in finding the perfect car for me! The process was smooth and quick and I will be recommending him to everyone :) Truly exceptional service.!

My wife and I just purchased two vehicles at Carr Subaru. We purchased a 2021 Outback Touring and a 2021 Crosstrek. We have been customers for many years and have always had exceptional service. Enrique and Manny are terrific. They helped us through every step of our purchase. They were very patient as we tried to decide on the vehicles. Once all of our paperwork was done they made sure we knew exactly how each vehicle operated before and answered any questions had before we left the dealership. We will recommend Enrique and Manny to our other family members and friends when they are looking to buy a new vehicle.

Brought my mother here to purchase her first new car in years (kinda, 2018 with 12k miles). Joshua Z was an absolute pleasure to work with. He was knowledgeable, efficient, and personable. He answered our many many questions with pleasure and I have to admit it was one of the best car shopping experiences I have ever had. Despite the fact that we were interested in purchasing a Mazda and not a Subaru, it was obvious that he had done his research and was knowledgeable about Mazda warranties and practices, and this particular model vehicle. I truly hope that the used car sales manager sees this review and gives Joshua all the accolades he deserves. What an incredible employee!Outside of Joshua‘s service, the car Subaru experience was overall a 100% five-star. I can see why this dealership has so many great ratings and reviews.Their financing department worked quickly and managed to get us through five pages of paperwork in roughly half an hour. I was surprised and impressed with their sales technique and really appreciated not getting the runaround. They didn’t try to oversell extra warranties, insurance, etc. Once they explained the options, they let my mother decide what she wanted and offered no argument or additional commentary. It was a very stress-free time spent at a car dealership.Congratulations to my mother on her new purchase!

Purchased an outback a few weeks back. Willy Maddox was our salesman and provided an amazing experience. We came in late on a Friday night with a grouchy baby and he made the process quick and even let me take one of their cars home so I could get the baby to bed while my husband completed paperwork. Willy was so warm and felt more like a friend than a salesman , very genuine and kind. He even sent over personalized videos explaining all the features of my new car. Willy went above and beyond and now we will always be Carr subaru people.

I want to sincerely thank Kim and Joseph! Though we did not purchase anything, we really felt welcome and valued as a customer. These guys put in so much time and energy to show us a variety of options, but not once did we sense any annoyance or lack of commitment. 10/10 highly recommended Carr Subaru. We will definitely be back when the time is right. Thanks again! -Jeremiah & Jorge

We had the best experience at Carr Subaru, Kalin was our salesman and he was the best, I had very specific needs that I was looking for and he spent two days looking for my new car. I’d highly recommend going and getting a new Subaru, I promise it’ll be worth it.

I highly recommend looking elsewhere for a vehicle. I have purchased two cars from Carr Subaru. The first car was good, but the second car was sold without backseat headrests. Carr made no effort to fix the issue.Seems like a serious safety risk and their quality team overlooked something so simple. I looked at the car in the dark and both I and my partner did not notice the missing headrests. I went back to the dealership and they said, “tough luck, you can buy new ones from us for nearly $600 EA”. Overall, a terrible customer service experience. Regardless of whether the car is sold as-is or not, headrests are a critical safety feature and I know that I will need to bring the issue up in court if a passenger was injured. Who seriously sells a car without critical safety features?My finance manager was Dupre Haney. He definitely seemed to not care. He wouldn’t even speak to me when I came back to try to resolve the problem.Also, the car was a loaner and items were left in the car from the previous driver.If I could do it over again, I’d rather have gotten a Subaru elsewhere. There is no shortage of Subaru dealers in the Portland metro. At the very least, do not buy used from this dealership.

Great service and great staff 👍

If I could give no stars I would. Absolutely a waste of time. Willie was our so called “sales person”. Promised many things and didn’t deliver. Drove 2 plus hours to get a car, and it was a joke. Promised a tank of gas if we didn’t get it and was offered 5 gallons. Was also promised 3500 for trade in but that turned into 1500 some how. Bait and switch??!! I was trying to help my 20 year old buy his first car on his own and this was the worst experience I have ever had at any dealership. Unbelievable, shame on you Carr Subaru. Thanks to your terrible customer service, I’m pretty sure he won’t buy through a dealership now! I hope Mr. Willie reads this and will change what he promises his customers. Save your time and gas and go elsewhere.

Thank you Adam! Had an awesome experience purchasing my new Subaru Forrester! Adam listened to everything that I wanted and got me exactly what I needed without any hassle. I really appreciate that what I asked for was understood and I wasn’t put under pressure. Will recommend to anyone looking to get a new Subaru

Traded in our old Jeep for a new 2018 Subaru Crosstrek. We were given a realistic trade in value and they were willing to work with us on our budget. Joe Hernandez, our sales guy was incredibly knowledgeable, friendly and willing to work with us without making us feel uncomfortable at all. I would highly recommend using Joe for you next buying experience as I know I will again when the time comes. Great dealership with a great range of pricing

Jimmy Thomas and Josh Blake were awesome in understanding that I needed to get into a less expensive car asap! They really worked with my limited funds and were very understanding when i got emotional about my divorce. Thank you so much for my cute Bug and fantastic service!

Purchasing a 2021 Subaru Forester at Carr Subaru recently was the best vehicle-buying experience I’ve ever had at a car dealership, due largely to a fantastic sales consultant, Whitley Schlichte. Whitley is highly personable, amazingly knowledgeable, and has a natural can-do, customer-first attitude that really shines. She relished the challenge of finding me just the right vehicle at an excellent price, and with none of the hassle I had become accustomed to at dealerships over the years. She enthusiastically provided clear, complete answers to my many questions, guided me smoothly through the purchasing process, and made sure the car was in perfect condition before handing it over to me. Thanks also to finance manager Margaret Long for her efficient, friendly service and helpful explanations of optional services (without being the least bit pushy). I highly recommend Carr Subaru and, if you do visit, be sure to ask for Whitley Schlichte. In her capable hands, I don’t think I could have had a better car-buying experience.

Incredible service! Has been by far the best car buying experience me and my wife have had in our lifetime, so much so that Im providing a review which I NEVER do for anything. We were first greeted by a very kind and easy going sales rep Eric, who immediately after I shared we were interested in a Forester Sport proceeded to help us understand more of the car, test drive, and run some options on the numbers. Smooth throughout all the steps, no pressure to make quick decisions and ensured that we were comfortable with all the details. Fernando the GM also assisted in the process and we had a great time chatting and running through the details as well, felt more like a family get together than buying a car. Peter helped with the final contract in a quick, friendly manner and also answered all questions and final options with transparency for us to make the best decisions we could. This was our first Subaru purchase, and couldnt be any happier having selected Carr Subaru for it.

My car buying experience was painless. I gave Jim Thomas a list of what I was looking for and he found me the perfect new whip! I love it! He was patient and kind. Super easy going man to do business with.

I came into this dealership very curious on the Subaru advantage program. Wasnt sure what I was getting myself into. That was until Joe Hernandez came in the picture. He helped the whole way meeting all expectations a person would do. He was patient, understanding, and very knowledgeable about everything we asked.I highly recommend anyone looking for a Subaru to work with Joe H. Thank you so much!

Supper fast service, 45 mins for an oil change, love the overall inspection they do as well, helped catch somethings I would have never noticed!

Thank you Enrique!! This was my first time buying a new car and the experience was truly delightful! I am so greatful for all the knowledge that was shared with me in order to make the right decision!! Gracias, mil gracias!!!! I am extremely happy, what an amazing day!!

They were the nicest and most helpful dealership I went to. They got me the exact car I was wanting. None of the others did. It was a very pleasant experience.

Jesse at Carr Subaru was absolutely fantastic to work with. We had an incredibly easy, hassle free, stress free experience. He was patient with us and super accommodating. He promptly answered all of our questions. Didnt pressure us one way or the other. He wanted to be sure we got the right vehicle for us - and he actually meant it! :-) He kept his word on follow though items. AND hes cheerful personality was just icing on the cake. Cant say enough good things!

Had a wonderful experience leasing my first ever Subaru over the weekend and I am still finding new ways to be impressed by my new car! The staff including Rj Glenn, Josh Blake, and Melinda made the process quick and easy. I would definitely reccomend Carr Subaru to anyone who is considering the best place to purchase their next vehicle.

I had a wonderful experience with Papa at Carr Subaru! He made me feel welcome and valued. The team got me in to the car I wanted with ease. They were transparent about the process. It was quick and easy! The follow up with Papa to ensure I am happy has been excellent. Thank you Papa and Carr Subaru for adding me to the family.

I had worked with Jesse Medley in the beginning of the summer, emailing back and forth about my car needs. It took a while to find what I wanted, (picky shopper 😉), but when I reached back out to Jesse with the car I wanted to test drive from another Carr dealership, he pulled out the red carpet. He brought it over to the Carr Subaru dealership, and made it soooo easy. It was such a smooth experience! He had THE best test driving route. Both he and Austin helped make this car buying decision so seamless. I was so impressed! Even while waiting for paperwork, financial, and the details, I overheard other sales folks in the lobby, and the customer service extends to them all. They are so friendly!Thank you, thank you, thank you! I absolutely LOVE my new-to-me car. When I want another, Ill definitely be looking up Jesse to help me again. I highly recommend!

I wish I could give them a better rating. I went there a few weeks ago to get my Subaru serviced. There was a line about 30-40 cars just to get in for their service appt. That should have been a red flag but I stayed in line anyway. I was told by Brenan/Brandon that Id get a call within 2-4 hours with a diagnosis. 24 hrs went by and they still had my car, no phone call. I had to call multiple times and still never had an answer. Finally, the next day I got a hold of Brandon who said they cant fix my car stereo and I should go to Car Toys but they did, however, fix the recall issue, which i never even went there for. Super irritating experience and I wont be going back there for service.

Didnt end up purchasing here, though the customer service is nice, and Eric was very attentive and knowledgable.

Made an appointment for my recall for 730am. Got there on time and they took my car immediately. Told them ill wait and they completed the work under 2 hours, as promised. Friendly staff and nice waiting area. They have coffee, other hot drinks and some snacks while you wait. I knew I was going to wait, so I got my tablet with me to watch some movies. Free wifi and easy connection instructions as well. I also noticed they have express services without appointment for things like oils change. Didnt get pricing as I usually do that myself. Would come back simply its close by and they havent done anything bad. :)

I have been there for maintenance only. Always had a great experience.

Riley took the time to go thru all the features of the car after the sale. Buying a car once every decade ment we had a lot to catch up on and Riley was fantastic.

Just purchased my fourth Subaru from Carr in Beaverton. Working with V.J.was great. Called and told him what I was looking for. When I arrived the car was waiting for me. 90 minutes later I was on my way home and happy. Way to go. Great experience.

Wow! I didnt realize buying a car could be so straight forward and easy. We worked with Adam Gates and I cant rave enough about him. Straight shooter, trustworthy, informative, spent time showing us every detail of the car after the sale. He really takes care of his clients and we are grateful to have had him. I havent bought a car in a few years, but wow things are far different at Carr Subaru. We bought all online and Adam made it relaxed and seamless. Also we got a great deal and none of the other dealerships came close. Small miracles!

Whitley made getting a new car a satisfying experience. The paperwork, which I dread, was explained well, and all questions were answered. The car is amazing and Im looking forward to learning all about the bells and whistles. I want to thank Whitley for all that she did. I love my new car.

Absolutely great! Left with my dream car!

I love my 2020 Legacy and my last 3 cars were Subaru. Enrique Gonzalez is professional , knowledgeable and gives all car details and works with you. He is the salesman I would recommend! He was service oriented and he explained every detail and answered every question so I felt comfortable. He even delivered my papers to sign at the hospital where I work as I was always on a time limit. Thank you Enrique!

I cannot say enough about Brandon in the Service Department. WOW he was absolutely wonderful to work with. My car got broken into in Portland and I called the next day full of anxiety and worried about how much out of pocket I was going to have to pay for a new window. He was so polite and kind and he also went above and beyond to do some research for me and got me in the SAME day when Safelight Auto Glass was 7 days out! I would recommend him to anyone. Thanks so much Brandon!

I purchased a Crosstrek from Carr Subaru with help from Adam Gates. I had a wonderful experience and highly recommend Adam and the Carr team! Adam is very personable, easy going, and low pressure. I spoke with him via phone before even going into the dealership about what I was looking for, pricing, and details about my trade in and he was able to send me information before I ever left my house which made the process fast and easy once I was able to be there in person. Margaret in financing was also lovely to work with and their amazing customer service has extended beyond the buying process. Thank you Carr Subaru, Adam, and Margaret! ☺️

I had such a great experience at Carr Subaru! Enrique Gonzalez was incredibly patient, kind, helpful and accommodating. I had to move my appointment around a bit, but they were so understanding and made it work for me. I was shown multiple different models & was given time to test drive and weigh the pros and cons of each car. Enrique made the process incredibly easy, and the best of all, i left with the car of my dreams! I would refer anyone and everyone to Carr Subaru.

I definitely recommend this place! Nick was awesome I highly recommend him!

Had a fantastic experience at Carr Subaru with the Trade Up Program and our lease return. Whitley was absolutely fantastic and a pleasure to work with every step of the way and went the extra mile so we had a great experience. She successfully exorcised all the ghosts from lesser, more misleading dealerships from our past. Highly recommend working with Whitley and Carr -- and we love our Forester. Thanks again, Whitley!

Whitley Schlichte in the sales department was very professional and very receptive to my needs as a customer. I hope to be doing more business with her in the near future. Great job Whitley!!!

Joe Hernadez helped my fiance and I buy our first new car and it couldnt have went better. Fantastic experience from start to finish. Would highly recommend to anyone!

Our 2007 Outback with over 200,000 miles on died this last week. We definitely wanted another Subaru. I have been driving Subarus since I got my drivers permit years ago. Ive had other brands too and driven rental cars. We made an appointment at Carr for the next day. We were introduced to the manager who introduced us to Riley Lidel. Riley was extremely friendly and personable. He listened to us, especially about our dog family. We tested both the 2021 Outback and Forester in different packages. The technology and safety has definitely progressed since 2007. Riley explained everything and answered our questions. I think there were one or two he didnt know, but he got the answers very quickly. He and the finance manager explained all our options for us when we decided on the Forester. There was no hardshell. We would have left if there were. In fact the finance manager also answered my questions about her unique cats I saw on a photo. The facility was clean and used Covid protocols. We took our new family member the same day. Thanks Riley and Carr Subaru.

Carr has a great selection of both new and pre-owned cars. I had the best experience with Jessica. I love my new Impreza. Thanks Carr!

We had such a lovely experience with Carr Subaru! We worked with RJ and he was so helpful, honest, and did not feel pushy at all. He went out of his way to send us personalized videos of cars in our price range (and did not push cars he knew we couldnt afford!) so that we could come in knowing what car we wanted to test drive. I was worried about buying in a COVID environment, but the entire staff seemed very prepared and the facilities were very clean and well maintained. We even had a minor issue with the car a few days after we drove it off the lot and all we had to do was text RJ and he had the service team repair it within a few days at no additional cost to us. The finance staff was very clear and helpful in helping us with financing options and even found a way to get payments to exactly where we needed them to be. I would very much recommend Carr!

After several offers from Subaru dealerships around the Portland area, Danny at Carr was able to offer me a great deal on the car I wanted and easy communication through the whole process. His co-worker, Brian, was upbeat and enthusiastic to make sure any questions I had were answered. Make sure you check these guys out while shopping for your new Subaru!

We have bought 5 cars in the last 20 years. Our experience with Enrique Gonzalez at Carr Subaru was, by far, the best car-buying experience weve had. Enrique was responsive, thorough, and transparent. He also made the process fun!

Worked with Adam Gates, his manager and one of the finance managers. Really great customer service. Thank you! We will be back!

Jesse at Carr Subaru was seriously awesome! My car buying process took some time to get financials figured out and to make sure I was making the right move and Jesse was there every step checking in and making sure I felt heard and to let me know we were gonna get it figured out! This is the second car I’ve gotten from Carr and I recommend everyone I know to them. No pressure, great prices and quality staff! I don’t think I’ll be back and that’s a good thing as I’ve found the car I wanna stick with for awhile!

This is my 2nd Purchase from Carr Subaru within the last 7 months!Jesse Medley, helped me this time around.He was able to help me get into a 2021 Ascent Touring. He understood what I wanted, needed and valued my time. We kept in touch for a few weeks before I made the purchase. There was no pressure, just great service. He helped me prepare the paper work ahead of time so that signing was a breeze. He even came in during his day off to help me out!I’ve been a Subaru Loyalist for 6 years now. This was my 5th one. I purchased my first three at a competing Subaru dealer, and I’m proud to say both my current cars have now been purchased at Carr Subaru. #teamecarr.I highly recommend visitIng Carr Subaru for your next Subaru purchase!Thanks again!-Albert-

Went in looking for a specific Subaru company-wide deal and left with a car that was better suited to my needs and much less expensive with its own promotional deal. I was very pleased with the service. Adam Gates was excellent. He was not pushy, took my needs into account, and directed me to a car that is right for my current needs and budget. The best dealership experience I have ever had.

Too many customers.Maybe thats why you cannot be treated as a precious cusromer.

Huge shout out to Adam Gates for helping me buy my first car! Bought a 2015 Subaru manual Crosstrek and I have been very happy with the car. I have to say that Adam is very personable and knowledgeable about the cars he showed me. He displayed the utmost intent to make sure I was confident in buying the vehicle. Of course he was present for all my questions before buying and he even walked me out to the car after buying and answered additional questions I had after buying. Adam went above and beyond by asking that I save his number in my phone and whenever I have a question about the car to reach out to him. Having that type of resource available to me makes me feel very confident in my purchase. Highly recommend Adam Gates and Carr Subaru!

Original Review: 1 starI got a DEQ test last year and they never sent the results to the DMV, and when I called to ask if Id need to get another test done, the person on the phone seemed annoyed.Update: 5 starsAfter speaking with a manager, they offered me a refund & were apologetic about the whole incident, which I appreciated. Just make sure you get a receipt if you get a DEQ Too test!

We purchased a 2021 Subaru Crosstrek from Moon Souliyalaovong and let me tell you that we are very happy with our purchase and Moon’s customer service. It didn’t feel like we were buying a car from a car salesman, it felt like we were buying a car from a friend. Moon went above and beyond with assisting us! He answered all of our questions and never made us feel pressured into buying anything at all. We are very pleased with Carr Subaru and will be referring our friends and family to Moon at Carr Subaru. Our family is very thankful for your help Moon!