Great service!! Bob was honest and thorough in providing excellent service. Called store with flat tire on PA Turnpike on a late Saturday afternoon. Took great care of our car when we arrived, and telephone quote was right on the dollar!! Recommend.

They give you an appointment time and then it takes them over 3 hours past that time to even do your inspection. Whats the point in saying a certain time if its going to be hours past that before they even look at anything?

Had an emergency while visiting family. Even though they were backed up, they got us right in. Very much appreciated especially when we had 500 miles to drive back home! Also friendly employees. A little pricy but expected for an emergency.

Had an appointment at 10am Monday. Dropped my car off Sunday night for a 45 minute alignment and they didnt have my car done at 6PM when I went to pick it up or even call me to say it wouldnt get done. While waiting to speak with someone lady at the front desk was telling someone else they couldnt do her car as well. There is no excuse for when you make an appointment for a easy job like that. They are clearly getting over booked. Appointment setter needs trained or fired. Worst service ever! DO NOT GO HERE THEY DO NOT HAVE THEIR SH*T TOGETHER!

On Saturday 1/30 my car broke down and I had it towed to Monro in Beaver Falls right as it was closing time. The manager Rob got my car in right away and found that a pulley had broken. The part was not available until Monday and I had no ride home as I live over an hour away. Rob went out of his way and drove me home. Monday afternoon he called and had my car ready to pick up. Rob went so far out of his way to get me home safely. Anytime I am back in his area I am going to be sure to stop if my car needs serviced. Thank so much for not leaving me stranded so far from home.

I went there today and have a tire fixed very nice people highly recommend this place

My truck has never run better! So friendly if you HAVE to wait and safe if you leave it with them overnite. The best kept secret in Beaver County!

Manager got me in quickly and answered all my questions. Efficient and great service.

Had a 10am appointment today tire rotation, balance and oil change. Hour an a half later only oil change was done, guy says your all set..uhm you didnt do the tires yet, he actually looked confused about it. He went and talked to tech who was now eating lunch and continuing to make me wait, and yup tires werent touched. Horrible service! Paid for my oil change and left. Customer lost, will not return. This is completely unacceptable. Employees nor customers were wearing masks either.

Dropped our car off for inspection yesterday. Manager called multiple times to let us know the status of our vehicle and even gave me a veterans discount on Independence Day when I picked up. Great service and always friendly.

Very helpful with quick scheduling and willingness to stay a little longer so I could pick up car same day. Thank you guys! I greatly appreciated it.

I was at the shop with a flat tire when the manager arrive to start his day. He immediately took me in and fixed my tire so I would not be late for work. It was only my second week at my new job. I cannot thank him enough.

Guys did an amazing job fixing my vehicle. Trucks runs like new.

Sometimes I wish there was a 3.5 star. I like this shop. I want to start with that. The manager is really nice, accommodating, and reasonable. However, heres the deduction, our last visit turned into a pretty pricey one and it didnt resolve the vehicle issue. We put in about $380 for just a rim. We still had to take the car to the dealership because the issue wasnt resolved. The issue was completely different and still cost another $400.From now on, were only going to come here for little things unless otherwise necessary sure to convenient location.

So I had my steering rack changed for half the price of dealer cost. Great right. Wrong. Immediately after having changed the steering rack I have had nothing but problems with my steering. When I came to pick it up my steering wheel had a inch of play in it plus my service stability control light was on. Play in steering only got worse the more I drove it. So now I take to dealer. The bolt that holds the steering column to the steering rack was severely damaged and loose. Come to find out that my lower steering shaft is bent which I had replaced bout a year prior and my steering wheel position sensor was broken. Now another 1000 dollars later my steering is now good. I will never take anything to them again. They are so lucky my steering shaft didn’t break. They couldn’t service a lemonade stand. This was at the new Brighton store not the one in beaver falls just so everyone knows.

Made an appointment for a Wednesday, showed up and waited an hour and a half to have the front desk guy tell me that he wont be able to do it today. He said come back tomorrow at the same time and hell take care of me. I come back the next day and he said there is no way hes gonna be able to get me in. Wont be using Monroe any longer. Thanks for wasting my time.

They cost too much money for us old people no discounts

Hands down the best service I have ever had in my 40 years on this earth. Made appointment online, was on time, no wait time, fast service and no hidden fees. Will definitely make this my new go to auto repair shop.

Dont tell my tires need rotated but then you dont rotate my tires

Rob is the manager and a great guy. They are honest and friendly and have very reasonable turn-around times. They will also send you coupons in the mail once you become established with their business. We have taken our cars there for years and are always satisfied customers!

Great service every time I go.

Very nice Manager and good service. I took my car over w/o an appt. and he fit me in right away to get a new battery. Definitely would recommend them.

Appreciate the hard work. Manager very nice and personable. Staff never seemed to stop moving. In and out oil change like we needed. Great job

I stopped in this morning on the way to work with a flat tire. Staff was quick to fix my tire and had me on the road so I wasn’t late for work. Very much appreciated thank you

This business is full of crooks! I researched the cost of the wheel bearing needed to be replaced on my van. I received 3 separate quotes averaging $38 for the part. It takes approximately 30-45 minutes to replace a wheel bearing. I called and verified their hourly labor rate which is $110/hr (typical cost for a auto garage and not surprising at all). When I took my van in for an estimate I was quoted a $380.00 charge for the job. I asked for an itemized list of what would need to be done and with some simple 4th grade level math figured I was being overcharged approximately $200 (price of part+hourly labor rate+taxes/fees). They should have listed a “women are morons and will fall for whatever a garage wants to charge them fee”. Sorry Monroe, not all women are idiots. My dad owned his own garage and taught his daughter A LOT about cars and simple repairs. I’ll do it myself. I was just trying to avoid getting my skirt dirty anyway.BTW, no other repairs or work was need or listed on the invoice so the charge was only for a wheel bearing replacement. Anyone not knowledgeable about vehicle repairs BEWARE. ALWAYS research the approximate cost of a job beforehand.

Very entertaining waiting room. Manager can juggle and staff sung happy birthday to my 6 year old. Oil change and out in less than 30 minutes. Great place we will be back

Came in when they were busy, they managed to get me in for a quick oil change. I was out of there in 30 minutes. Definitely coming back for service.

I recently had my trailblazer here for exhaust work. Manager took his time explaining and showing me exactly what work needed done. Such great service

After having a bad experience at the local Walmart’s Auto Tire Center - I called Monro of Beaver Falls up. I was greeted with a friendly voice (Anthony) I explained to him that I needed two new tires mounted on my vehicle and he went over my options. I decided to purchase two of my own tires sometimes else and have them mounted on and balanced there. I asked if he could fit me in today - which was a must for me and he said absolutely!I passed my time conversing with Rob, super nice guy! They were able to get my car done relatively quickly and put my mind at ease that was one less thing to worry about for the week! Didn’t even charge me to get rid of my old tires! Will definitely be returning for my future needs.

Great service able to take us right in for brake repairs. We did not have to cancel our donut deliveries this evening. Thanks guys and cinnamon rolls on us.

Rob, the Manager, and his team are great, very helpful, professional, and considerate. I first called with a car emergeny at 7:30 AM on Saturday. I had my car towed there immediately and before I knew it they had the belt delivered and fixed my power steering. Such a relief!!!!! If there were ten stars, I would have rated them a 10. Its great to see people take pride in old-fashioned courtesy and quality work! Special thanks!

Goid job.

Manager and staff very nice here. Got us in for our inspection with no appointment and little wait time. Great service

Quick service! Friendly staff. Resonably priced. We’ve gone here for two years and haven’t had any issues.UPDATE 12/21/18- they sold me tires because I needed them and then put the wrong size tires on my car. Now my mileage and speedometer is all off. Should have been 65R16 (according to their own website I might add) and they put 55R16 on my car.UPDATE 12/22/18- They fixed their mistake and apologized. Two tires changed very quickly. Thank you

Monro always has very affordable and competitive pricing. It’s quick and easy to get in and out when I need something. Patrick, chuck, and Anthony always do an awesome job and are super friendly too!

I have a fleet vehicle and Monro was a listed approved vendor plus Monro uses my company for services at there stores. I decided to try Monroe out to service my fleet vehicle. I need my vehicle and with it being down it effects my work production. I explained this to the manager Rob. He understood. We scheduled, and the work was done not only timely but with quality. The vehicle was done in a timely manor which didnt effect my work production. I was so happy with the quality of work and how polite Rob and his employees where I decided to bring in my personal vehicle. Again, high quality work and very pleased. Beaver Falls Monro will for now on be my go to for all my fleet and personal work needs. Thanks again Rob and crew.

What a great shop! Manager and a technician changed our tire in parking lot across from their shop, repaired it and put it back on for us. I can see why they have no room at the inn today.

Manager was able to take me right in without an appointment. Answered all my concerns and gave me a great price.

Been going there for 13 years love Chuck the mechanic hes the only guy I let fix my car...

Thanks for helping us out tonight with our tire. Wouldn’t have made it home. Great service and funny too

Waited until the last minute to get my car inspected. Rob was able to squeeze me in today. Great service

Rob runs a good shop there in beaver falls. His techs do a great job and he’s always fit me in when I’ve needed work done. Have and would recommend anyone to go see Rob and his guys at Monro for your automotive needs.

Always appreciate the great service when I come here. Efficient and professional. Thank you

Went in for a large screw in my tire. They patched it up and resealed the tire within an hour of walking in. Excellent service, were willing to work with me on short notice. Absolutely will be returning if any other road hazards occur.

Took my mom’s car for an oil change a couple months ago and they were quick and nice. took the same car for an inspection and some fixes and they worked with her on the price to get it all fixed and worked it into their schedule to get the car back to her as quick as possible

Very good had good and fast service

Got brakes and rotors replaced. Great customer service and are honest with you about whats going on. Good people and place to get work done.

My wife and I bought a house in Chippewa back in March of 2014, and neither of us were even remotely familiar with the area back then. Im from the Cranberry Township/Mars area of PA, and shes from much farther away! Therefore, we needed to explore, do research, and ultimately find new businesses and individuals we felt we could trust with our home, our vehicles, our health, etc. We are extremely picky when it comes to these things, and will try various different places before we finally decide on a single place to handle all of our business of that type.Concerning the servicing of our vehicles - as with all things - we tried a few different places (not all of which I specifically remember). However, I know that we began our search with the NTB at Beaver Valley Mall, and we ended our search with Monro on 7th Avenue in Beaver Falls. After just two appointments around the end of summer in 2015, it became clear to both my wife and I that these were the people we wanted working on our vehicles. Not only are they professional, knowledgeable, and great at what they do, but theyre friendly, trustworthy, accommodating, down-to-earth, and perhaps most importantly - have a great sense of humor.On the more practical side of things, Monro has extremely reasonable prices - especially with the top-notch, high-caliber service and parts they provide, theyve always treated my wife and I fairly (which is a personally & practically valuable quality which often isnt paid due consideration), and theyve always been patient - even when we pelt them relentlessly with questions such as Whats this mean? or Whats that light? or my personal favorite, Which coupon applies in this situation? As a side note - they do send out a decent number of mail offers that are worth saving and using.Above all, however, I know one main reason we decided to stick with Monro was because of Rob. Hes become a friendly face who - despite the fact that about half the time I see him it means something is wrong with my car - Im genuinely happy to see, because I know whatever problem I might have will be solved. Whichever parts or special tires I need they will have - or they will get - and everything will be installed correctly and in a timely manner.As an example of the level of service we know that well get each time we visit, Ill share an experience from just last weekend. This past Saturday morning, we called VERY last minute to see if they had any openings. My wife had been dealing with an odd oscillating sound coming from one of her wheels for a few weeks. I couldnt figure out what it was, and we hadnt had time to call Monro until then. Despite their schedule being packed, Rob told us to come to the shop. Within minutes of arriving, he had a technician take my wifes CRV for a spin to see if he could hear and diagnose the issue. He returned without hearing it, but said he would be more than happy to go back out with us so we could point out the sound to him. We heard the sound, pointed it out, and he listened intently.When we got back to the shop, they raised up the car, took off the wheel, rotor and pad, cleaned it all up, and put it back together. He then took it back out and around the block.When he returned he said that the sound remained, but since we just had the brakes and rotors replaced a few months prior - Rob told us to make an appointment during the week so they had more time to investigate the issue, and they would take care of us and make it right! We didnt owe a penny for that visit because they stand by the work they do.Im glad we were able to find Rob & Monro after about a year of living in the area, and weve been taking our cars there exclusively for the last four! My wife and I honestly couldnt be happier with the consistently high level of service theyve provided and continue to provide. I wholeheartedly recommend them to anyone and everyone.

Thankful they were able to squeeze me in! I was in and out for my oil change very quickly. I appreciate the quick and easy process from start to finish!

Flat tire on way to work these guys had me in and out and wasn’t late for work. Excellent customer service and thank you

Squeezed me in for a quick tire check. Great service always appreciate these guys.

Able to squeeze me in for tires last minute. Great Team of guys

Always have good results. They always are accommodating & very friendly. Would recommend them.

Thank you for helping my friend with his tire tonight. These guys were great and very friendly

The guys face may look mean but they had my best interest at heart when it came to my vehicle. Im not sure about the prices being high or low I just like that they get you in and out as quick as possible. Only like one person to handle my 🚗

Super customer service. Rob and team really go out of their way to explain and show us the repairs needed.

Great shoppe and great team down there those guys and girl do a bang out job , thank you for your services !!!!! 💪💪💪💪👍👍👍

Amazing experience, got a great deal on buy 3 tires get 1 free, and they noticed how bad my tires were wearing because of my alignment and suggested one. I knew it was bad and had forgot. Glad they brought it up to me.

I come here often to get an oil change and it’s always super fast and friendly service! Highly recommend. Wouldn’t go anywhere else.

This place is great! Any place can change your oil and work on your car but it’s the customer service that will keep me as a customer! The manager is awesome! See you guys next time!

Great service at great prices. Manager Rob and crew make a good team.

Rob, Chuck, and Lee were great and talked through all issues that needed fixed.. They were very helpful and knowledgeable.. Thanks guys for awesome service

Called today to see if they had time to do an oil change. They got me in right away and also did my inspection. I was very pleased that they had time to do both.

Terrible.

Soooo extremely nice! I ran around trying to get my tire fixed from a tack stuck in it and finally I went there and they fixed it for free there was a little wait but the owner was sooo nice and chatted with me while I waited! Will definitely be going there again!

Great service and friendly workers rob and chuck took great care of me and my care. I appreciate the service I received and will be back!!

Iam from Cleveland and I had broken brake line and it was almost closing time the guys were able to get my car in and get it done so i could get home. Thank you guys so much..best place ever

I had a great experience. I received quality work and the staff was very professional.

Appreciate the quick service. Great service and staff was very nice.

I called and was able to get the same day for an oil change. Great customer service

Only shop I trust our cars with. Reliable and trustworthy

I stopped to get new tires for my vehicle my brother recommended this shop because of there great customer service. Surprisingly they offered to stop at McDonald’s for my brother so I got a big Mac combo great group of guys that work there.

Honest and upfront. wait time waa a little longer than expected but quality work.

Job was done quick and efficiently. Very satisfied will highly recommend for future services.

Patrick the front desk man was very pleasent and knowledgeable .....staff was very pleasent and knowledgeable .....Took my SUV in for a state inspection and emissions .....plus an oil change .....got me in and out ♡ I highly recommend ♡

Made appointment this morning, got in, got out , got done fast great service. Thx Monro

My heat quit working on the worst weather night so far this year. Manager Rob stayed late to figure out it was just a fuse that needed replaced- warm all the way home. Thank you

Wonderful service, quick turnaround, reasonable prices.

Great service! This is the place to take your vehicle. Highly recommend

Great bunch of guys working here. Took care of my car and got us back on the road in a hurry

Got both our vehicles in for service today. Excellent service

Great reliable service from these guys and gal. Will be back

The people here are super nice! Plus they got me in right away! Couldn’t be happier!

Great staff! He fit me in right away and was very accommodating to me and my children. He went above and beyond!! Thank you!!!

What a great team!! Thanks for the great service and waiting room entertainment!!!

Overpriced, I assume the staff relies on sale commissions. Dont get the credit card! Buy your tires off Amazon Prime, its 2017! If you absolutely have to go to Monro go to New Brighton or Gibsonia!

Had issues at another Monro Muffler&Brake And Was Directed By Headquarters to go to the Monro at the Beaver Falls,Pa location. The manager Rob completely took absolute care of my vehicle and righted every wrong! I would absolutley reccomend taking your car here for excellent customer service and an outstanding job replacing my entire exhaust to help me pass my inspection! They have a customer for life!! And the mechanic was so awesome and did an outstanding job fixing my exhaust that had been peiced and rigged elsewhere! Thanks Guys!

Great service. Fast and reliable.

Do yourself a favor and take your vehicle to any other garage, anywhere in the world and youll thank me later.

Chuck is the best person for the job I don’t trust anyone with my cars but him great prices and family friendly!

Great service and glad they could get me in with short notice.

The Manager and Staff are friendly. Service is great and Professional

Very nice and helpful guys working on Memorial day! Im thankful they were here!

The people are very nice but the service was terrible! I went to get my oil changed, after i left the shop my car kept shutting off and then it wouldnt start. They sent someone out and there was a hole in the filter that they just changed. I had to wait a week for the insurance company to come out and now i have to get a new motor because of the oil leak. I would not recommend!

Stopped in right at closing time and manager Rob and a technician stayed to fix my tire. Appreciated the effort and sincerity from both these guys

Super quick!! Oil change & Tire rotation in and out in less than a hour💪🏼💕 thanks guys.

Very nice manager. Could not fix my after 2 tries.

Great shop. Quick, efficient and really cares about their customers.

Great place. Great serves. Very fast.

Great prices and service