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AT&T Store
106 Frances Ln, Beaver Dam, WI 53916, United States
Appearance
AT&T Store
Comments
Ke
Review №1

If It let me I would put 0 stars, I opened new account ordered red iPhone 12, canceled it cuz the estimated time to receive it kept changing & was going to take too long, I call on the phone place a white iPhone12, they cancel that order, I call to place another order AGAIN same phone they said I shouldn’t have no problems I talked to supervisor also they apologize, it’s CANCELED AGAIN,turns out I have to call fraud number but no one ever told me this & that I can’t place an order over the phone or online that I have to do it in the at&t store in person cuz of my 2 different addresses I have on file but NO ONE TOLD ME THIS. I will pay my phone in full & cancel my service. This all happened within less than 2 weeks of opening an account

Su
Review №2

I am new to AT&T cellular service. Kaya was extremely helpful and knowledgeable. She was a pleasure to work with. Please stop in and see her!

Dw
Review №3

Upon my arrival I was greeted expeditiously. She was polite and professional. I also received help from a gentleman that was polite and professional and they provided me with great service and I was happy with my purchase.I would recommend to a friend”

Je
Review №4

Coty is such a great help! He is knowledgeable and took the time to make sure that I had all of my questions answered. His two trainees were also doing a great job, as well. I couldnt have been happier with the service provided by this store!

Am
Review №5

The employees are always changing. They have messed up every time we go there to do something with our cell phones. Every time. Disappointed.

Ma
Review №6

Kaya helped me today find the best phone for me! Very grateful! Love the customer service! ☺️

Sa
Review №7

GREAT customer service and great deals!!!! Saved $100’s on a new iPhone and all the accessories where LIFETIME GUARANTEED! Kaya is the best and finding the best deals, and even set the kids up with cartoons!!! 🦄🥳

An
Review №8

Very friendly hard working tried very hard to assist

Ba
Review №9

The customer service was amazing. Kaya was extremely knowledgeable, personable and very helpful. She took the time to answer all my questions and find the best deals to save the most money. She gave me her contact info so I could update her on how the service was on the Iphone 11 as my other phone I was getting No service most of the area I was traveling. The 11 now has full bars pretty much where ever I go. About 30 min after I was home my phone lost all service except txtg. I hurried and txtd Kaya and she was able to inform me on the outages and followed up with me until I had service again. Now thats customer service.

Ch
Review №10

Kaitlin and Courtney have great customer service, the are very knowledgeable and willing to help. I love coming into this location. I’m always treated with a smile and a willingness to help. Keep it up.

Ni
Review №11

Awesome customer service and very friendly

Am
Review №12

Hopefully this store will get some nice people to work here. The guy that was working during the day today is beyond rude!

Na
Review №13

Great store

Pa
Review №14

Our sales associate was not very helpful at first .She kept trying to sell us a IPhone 7 which is not what we wanted. After a bit of refusing to buy that phone she showed us some Android phones which is what we wanted.We probably wont be back if we have any further questions or issues

Co
Review №15

Great store

Ku
Review №16

Not what I needed there

Ty
Review №17

Great deals and very knowledgeable

ha
Review №18

Helpful, friendly service.

Information
11 Photos
18 Comments
4.2 Rating
  • Address:106 Frances Ln, Beaver Dam, WI 53916, United States
  • Site:https://www.att.com/stores/wisconsin/beaver-dam/180224
  • Phone:+1 920-219-9521
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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