Very poorly managed. I ordered a few custom hats and they made excuses when they couldn’t deliver what was promised. First it was Friday by 5, I leave work early to get there ... didn’t happen. Then they promised Saturday by 5pm, so I leave a birthday party early to get there ... didn’t happen. Then they say Sunday by 12:15pm so I leave church early to get there and I show up to a closed store even though I was specifically told to be there to pick up my order. I never leave negative reviews but wow this was next level bad management.

Here at 10:50 am and they still aren’t open, somebody was in there & I tried to get his attention and he ignored me. So I sat down to wait until 11:00 and he left, & ignored me once again.

Idk if this is normal or not but I left my hat to get embroidered at 1pm she said it’ll be ready by 1:30. I come back at 2 and waited 2 hours and there’s still no one in the store (mind you it’s 4pm now). The lights are on but the gates are closed? Is the worker on a 2 hour break or....

Dont count on them actually being there to sell anything

It ended up being ok but had to go back three times for a hat .

Too expensive,better alternatives elsewhere. In-store employees act as if they wish they were somewhere else. I personally cannot endorse this store.

I visited this location after work around 5.. was not happy ..So this is I horrible time to take a break..

Satisfied beyond what I believe I would be.

Awesome service

She was very helpful

Picked up hat for my friend