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Function4
4785 Eastex Fwy, Beaumont, TX 77706, United States
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Function4
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Jo
Review №1

We use the company at work (City of Pt Arthur) for Copiers, printers and scanners. The products are very decent. We do have to call out techs for minor maintenance and repairs here and there. We do use the products heavily and in some cases 24 hrs a day, therefore the need for minor repairs.The tech Josh Parker is very knowledgeable and friendly. He also fixes any issues very quickly and explains the work completed.

Ma
Review №2

Function4 is always quick to respond. Josh Parker is the technician for our location and he definitely knows his machines and always gets us back to work as quick as possible. His customer service is top notch and he takes the time to explain the causes and issues.

Ca
Review №3

Brad is great! We had an old outdated copier that took forever to get parts. He went above and beyond and wrote a letter to our corporate office explaining why we needed to upgrade so that we would get a quicker approval for the expense.

Je
Review №4

Josh Parker is a great technician! He always comes out as soon as we call him. He always fixes the machine right the first time! Function4 is a very reliable company!!!

Sh
Review №5

We have had function 4 service for 7 years now and were always very satisfied. Josh Parker is our technician and wed be lost without him! He is always very fast and efficient when servicing our machines. When we have a problem he is out here the same day if not the very next day. Overall very happy with the service provided by Josh and function 4.

QT
Review №6

We use Function 4 for all of our maintenance issues (Jefferson County DD7). Josh Parker has serviced our machines for years. He is very knowledgeable and is GREAT at his craft. Our account manager, Brian Wolfe is also great! The turn-around time for supplies and services is TOP NOTCH!

An
Review №7

A very good company to handle all your office and machine copier needs. Kudos goes to Kristopher! Always getting our copiers up and running in a flash. Thanks for taking good care of the Print Center!

Ta
Review №8

Function4 is a great company, I have had the privilege of having Brad Morris as our copier/printer technician for the past 5 years and he has always responded quickly with our copier/printer issues, service and training. Thanks Brad for always providing excellent customer service to Palm Harbor Villages of Cleveland!

Kr
Review №9

Love working with Function 4! They are efficient and quick responding. Josh Parker has been our technician the last few times weve had a call out and he definitely knows his machines and got us back up and running in no time. His customer service is great as well, very personable and took the time to explain the causes and issues.

Un
Review №10

Function4 was great to work with following Harveys devastation to our facility as well as the day to day issues that pop up. Their staff is knowledgeable, friendly, and helpful. Today our Tech, Josh Parker, went the extra mile for our staff. He not only fixed the problem but also spent time teaching us how to a function on the machine.

Fi
Review №11

Function 4 has been our copier company for many, many years. I give them 5 stars for always being courteous, helpful on the phone, quick with the delivery of our toners and prompt when service is needed. We also give our service rep, Josh Parker, 5+ stars for going above and beyond in trying to solve particular problems that we are having with our machine! He is always patient, pleasant and professional! Thank you Function 4 for keeping us up and running!!

Ta
Review №12

We have nothing but good things to say about Josh at Function4. Josh is always prompt to answer service calls, extremely knowledgeable about our machine, accurately diagnoses our issue and quickly gets it fixed. He also has an amazing people personality and shows up with a smile on his face, every time.

Co
Review №13

We have been using Function4 for many years and have always been pleased with both their sales and service departments. Function 4 offers great products and fast service. Our service rep, Brad Morris, is the best!

La
Review №14

We ordered the wrong toners for our printers due to machines upgrades. Josh Parker came out and checked each machine and matched us with the correct supplies immediately. Function4 is a great company to work with and I highly recommend them.

An
Review №15

Function4 is the only copy company I have worked with since working in Cleveland ISD. The service we receive from Brad Morris is outstanding. We NEVER have to wait long for problems to be corrected. He goes out of his way to educate our staff on correct procedures when dealing with the machines. We really appreciate that he does that and we are excited to continue working with Function4.

Bl
Review №16

Brad came to fix our printer on his day off!! What a great guy! Save the day and the weekend at work! Super nice and knowledge-able about fixing and explaining it. Thanks Brad!

Cr
Review №17

Our service rep Brad is always reliable and dashes over when our copier is in need of maintenance. He gets the problems solved within minutes or sometimes the next day depending on the situation. He is very informative and detailed when he is fixing the copier so you will know exactly what the problem was. Brad also trained us step by step for our new printing system and has helped us fix any issues we had. Great service from Function4!

jo
Review №18

Mark McKee was Awesome! Once he set up the device he walked our entire team though the functions, and helped us understand how it could make our jobs easier. Thank you for the quick screen options for the simple task, and explaining some of the cool stuff we could do with the machine.

Ry
Review №19

Called with service issues and they sent a Tech out same day. Great customer service and fast response. Josh Parker was very polite and took his time and went through everything trouble shooting Machine.

Je
Review №20

I know I can go to any big box store to buy office supplies but it’s nice to have a local company able to give me better customer service and help me with whatever I may need. Brian Wolfe is always quick to respond and help us get what we need in a very fast manner.

Je
Review №21

We have used Function4 for a few years now. First machine we bought was awesome (used model) and was flooded by Harvey. We bought another used one and its not our favorite, but does the job. Service is prompt -- Josh usually gets here the same day as a service call if not then its the next. He stays until the problem is resolved.

Ja
Review №22

We are totally satisfied with their service. They always show up ASAP. Josh Parker is very a nice person and is always attentive to our problems. The office staff is also very helpful and professional!

Ca
Review №23

Incredibly reliable service! Our go to for ALL of our printers, computers, software needs etc. Easy to order supplies and ships quickly. Truly the BEST and has helped us for many many years!

An
Review №24

Josh Parker is AWESOME! He is patient and very knowledgeable. He answered all my questions and now I can utilize my copier to its full potential. I am very satisfied with the performance of our copierKonica Minolta . Thank you for the great customer service and quick response.

Mi
Review №25

Josh Parker is a great technician. He always walks me through step by step how to complete something so that I understand it! Wonderful technician!!!

Ja
Review №26

Function 4 previously known as Star Graphics. The owner of the my company told the rep that he needed a copier that that would do 11x17 so he brought a 15000 dollar machine which was over selling to the point of used car salesman tricks. The salesman realized that my boss and his wife were Christian people. The always looked for the best on people so he took that as open season.There was supposed to be a service contract along with the lease but that never was honored.I finally convinced my boss to sever his relation with this coven of jackals. So after 6 years of payments to the tune of 18,000.00 he called and asked them to come pickup there machine. Now this part is almost to hard to believe but he was told they would be happy to come get it if he paid them 450.00. (Not gonna happen)Of anyone interested in a good copier that can stitch book bindings, collate, wash dishes shine shoes. (Must purchase attachments)I could go on and one but if you dont get the drift by now then maybe you are there next victim.

Al
Review №27

Great service, very fast and friendly. Josh Parker did an excellent job at responding to our printer issue at work. Very professional, polite & helpful. Thanks!

Da
Review №28

The copier technician Josh Parker that comes to our office is very knowledgeable and efficient. A great guy and he always keeps us up and running in no time. Thank you Josh for all that you do!!!!!!

Ch
Review №29

I dont live in the area to work personally with Function 4, but I have referred my friends and family with great results. Chris W. and team are doing a great job supporting my aunts employer, a prominent Beaumont law office. Thanks team!

Ki
Review №30

The district i work for uses Function4 and they have great customer service. Our technician is Brad Morris, he is always very helpful and knowledgeable about the machines. Brad always has a smile on his face and greets you when he walks into the building. Brad will always answer any question you may have for him and if he doesnt know he will find out.

Am
Review №31

Function 4 is an awesome company! The staff is friendly and very knowledgeable. Kris has helped me a lot with how to use different machines.

De
Review №32

Brad Morris is great. He comes to make repairs & does them quickly. He seems extremely knowledgeable and knows just what to do.

Al
Review №33

Our Service Rep., Brad Morris is always prompt and very reliable. He has been servicing our copiers for years. You can always count on him to get our machines working as quickly as possible.

Ar
Review №34

We have bought several copiers from Function 4. The products have held up well for us. Weve ran thousands of sheets of paper through the. The serviceman Brad Morris has serviced our copiers for many years. Hes helped us out of jams many many times. Hes knows the machines and is very dependable and quick to take care of our needs.

Ri
Review №35

Brad has been our technician for more than 8 years. He has saved us on many problems that have occurred at the last minute when we were on deadline. We have a varied amount of machines and Brad is knowledgeable on all of them. When we have a problem we can tell him on the phone what the problem is and he knows exactly what parts to bring. This saves us a lot of time in that we dont have to get a diagnosis and then wait on parts. Thanks Brad for helping us all those years.

Ta
Review №36

Ive recently been doing business with Function4, and I really think that the company has been great. Brian Wolfe has worked closely with me and is always available, friendly, and willing to help me in any way to get what I need in a timely manner - also saving money for my company. I would recommend Brian for any and all of your business needs!

J.
Review №37

They are always supportive whenever I need help. If Scott in Beaumont help desk cant figure it out they will send out Brad to do the manual labor and we get the same great excellent service. Tyler was our most recent salesperson and he did a wonderful job saving us some money with his experience. I would highly suggest Function4 for all your business and IT needs!!

Br
Review №38

We always receive the best service. They take care of any needs we may have. Brad is very helpful when he comes to service our mechine!

Me
Review №39

Josh Parker is always quick and efficient to respond to our copier needs! Would highly recommend Josh and his team to help take care of your office needs!!

Ba
Review №40

Over several years Stewart Title has purchased many products from Function 4/Star Graphics, and the results were always the same. Great service , great products and the one thing that sets any business apart from the other , the personal touch.Thank you Function 4/ Star Graphics for many years of partnership, and always delivering superior service, while showing clients why you are second to none.

Er
Review №41

Josh Parker is an excellent technician! He is here any time we have an issue and stays until the issue is resolved and we understand the problem. Would recommend this company based off Josh alone!

Pa
Review №42

Josh Parker is always prompt and on time. Excellent customer service all the way around. Couldnt ask for a better representative.

Je
Review №43

Service is great and prompt. Very satisfied with Brad Morris and everyone involved at Function4. We would recommend to our friends.

An
Review №44

Tyler Troutman has been my business solutions rep for a few years now. He has been AMAZING and VERY HELPFUL! He doesnt just work 9-5; hes always working to help others with a solution to their business needs! Couple that with the great company he represents, and youve got an all-around WIN!!

Er
Review №45

Our company has used Function4 for that last 5 plus years, and I have to say that they are always very responsive to our needs. Josh Parker, service technician is always very professional and informative when he does the service calls.

St
Review №46

Quick to respond and take care of any problems we have with our machines. Brad provides excellent service and is able to answer any questions we have

al
Review №47

Reliable service! Our service rep Brad Morris is awesome! Thank you for the quick and reliable service.

Sa
Review №48

Brad Morris has been our service guy for 8 years and we would not have anyone but him. He is pleasant, knowledgable, and very prompt fixing our 3 copiers. He is AWESOME!

Am
Review №49

Great Staff! Josh P is super helpful and always quick to get our equipment fixed and back in order. THANKS!

Di
Review №50

Josh Parker is a fantastic tech!! He has repaired our machine a few times & ways is the professional. We really like him!!!

JJ
Review №51

Function4 is by far the the best company to help you with all your office supply needs without ever leaving the office. Brian Wolfe is the best sales person and will help you with all you office needs. Fast quality service with a smile.

Pa
Review №52

I Really Enjoy our Technician Josh Parker who is like family to me. I really like Function 4 Service and staff everytime i have called they are so nice.

An
Review №53

Brad came out and fixed our copy machine within a timely manner and he was very knowledgeable about our machines and knew exactly what to do. I highly recommend Brad for any issues you may have.

Su
Review №54

Josh Parker is by far the best technician that we have on our account at RBF Port Neches. He responds quickly to our service calls, very attentive towards our issues and he goes above and beyond to make sure that he doesnt leave until we are back up and running. He is very professional and customer service oriented and we are pleased to have him on our account.

St
Review №55

Great service

Ab
Review №56

Brad Morris is very quick to respond when we need service. He is very polite and punctual. Brad always explains what he had to do and shows us how to trouble shoot the problem for the future.

Ch
Review №57

My Church purchased a used printer from Star Graphics. The set up crew was great and Tyler was very helpful and done a great job following up after the purchase. I would recommend Star Graphics and Tyler.

La
Review №58

We ordered a large presentation check from Function 4 and they did a FANTASTIC job with a quick turn around! Thank you Function 4! Best Hospice Care of Texas appreciates you!

Je
Review №59

We have always received prompt service and is always above and beyond. CHRIS gives us the best responses to our service calls.

Er
Review №60

Josh from Bmt location is pretty awesome and brightens the mood in the office when he comes! Love it when he’s the guy that comes and fixes our printer.

Br
Review №61

The service you guys provide is awesome. Mr. Josh Parker is always reliable in servicing our equipment. Thanks

Ni
Review №62

Our representative Brad is always super helpful. Whenever I have questions or concerns regarding our Sharp printer, he has always been able to answer them or fix whatever is broken on the machine. Thanks!!!

Ty
Review №63

Kris comes out and takes real good care of us. Great work ethic and friendly attitude.

To
Review №64

The company in general has been great. Josh our service guy is always making our day when he comes. Great Job!!!!

Ki
Review №65

Brad Morris is great! Very knowledgeable and nice. Great service!

De
Review №66

Brad Morris has been our service technician for a while. He is always helpful. He listens to our concerns and keeps us running. He saves the day.

Ha
Review №67

Brad responded in a timely fashion to correct our technical problems. I was please with his customer service skills and speed of correcting the issue.

Ni
Review №68

These guys are crooks. Terrible customer service. Terrible equipment. It breaks down all the time, and they put band-aids on it instead of actually fixing the problem. The prices are sky-high, too. My company was working with Star Graphics and they increased the already-high price 15% every year because of the fine print in the contract. Every time I call with a question about contracts and such, I get voicemail. They are a pain to work with. I found another company that got me way better equipment for half the price. Their prices are that bad.

ki
Review №69

We have been extremely happy with our new equipment! Brad Morris and Chris Wolfe have gone above and beyond to help us get set up and going!

Sa
Review №70

Josh was awesome... pleasant and helped us with our service quickly and proficiently! Thanks so much!!!

Gu
Review №71

We have been using Function4 for our copier needs for years and have been extremely pleased with there service. Tyler Troutman has done an exceptional job with his knowledge and expertise as one of their sales representatives. I highly recommend Function4.

Cl
Review №72

Wow. We could not have asked for better service from Function4. On the few occasions weve had to call, Brad Morris has always responded immediately and has had the problem fixed in no time! When we order supplies, we can count on them being delivered promptly. Thanks, Brad, and everybody at Function4.

sh
Review №73

Joshua was a great help. Always fast and always getting the printers back up!

El
Review №74

THEY HAVE ONE OF THE BEST REPAIR MAN AROUND. JOSH PARKER IS AWESOME.

Da
Review №75

Josh Parker has always handled our issues quickly. Thanks for the great service!

We
Review №76

Kris was excellent and patient. Very knowledgeable of the equipment and would recommend him and function 4 to any business

Sh
Review №77

Such a wonderful business! The staff goes above and beyond to show appreciation for their customers and I will be becoming a regular! :)

Je
Review №78

We have used Function4 for years. They are always helpful and prompt with service. Brad Morris is our service representative, He is always kind when he comes in.

Je
Review №79

Kris is more than helpful and efficient when it comes to fixing our printers and computers. We thoroughly enjoy having him as our assigned tech.

Le
Review №80

Brad Morris does a great job for our company. Function 4 always provides us with what we need.

Ga
Review №81

Our service person Josh had provided timely response and advises up of upcoming maintenance.

Pa
Review №82

Great Company and Technicians, Josh Parker was very Professional at his Job and made sure everything was working properly before he left.

Al
Review №83

Great customer service and fast to respond to any questions. Just an all around great company and nice to work with.

Jo
Review №84

We always appreciate Brad Morris for his efficiency and ability to answer our questions and repair our equipment in a timely manner.

Kr
Review №85

These guys are great! Theyve helped me many times over and always quickly and efficiently.

Om
Review №86

Brad does a wonderful job. I am very happy with his service.

Sa
Review №87

Josh Parker is awesome! He is always quick to respond and gets copier fixed quickly!

LE
Review №88

JOSH PARKER ALWAYS GIVE GREAT SERVICE ON OUR COPIER.

Ro
Review №89

Joshua Parker is one of the kindest workers. He is always willing to help and answer questions.

Am
Review №90

BRAD MORRIS - IS THE BEST HANDS DOWN!! ALWAYS HERE WHEN I NEED HIM!! WE CANT THANK HIM ENOUGH FOR ALWAYS BEING A PHONE CALL AWAY!!THANK YOU,AMANDA CHAPINELITE FOUNDATIONS LLC

Al
Review №91

BRAD is one of the best vendors in our district. Attitude is awesome.

El
Review №92

Easy to use - so far no problems with copy machines :-)

Ga
Review №93

Our Function 4 Rep, Brad Morris, is very knowledgeable about the machines and takes the time needed to explain the machines to us.

Ra
Review №94

My service representative Brad Morris provides excellent customer service,he his knowledgeable of all products and he works hard to resolve issues.

Ol
Review №95

Josh Parker is a very efficient Tech. Great customer service 🎈

Al
Review №96

Our technician is Brad Morris, he is always knowledgeable and friendly no matter how large or small our requests.

qu
Review №97

I highly recommend Brad Morris , for his work ethic, professionalism and time management . His hard work is appreciated in our office .

Po
Review №98

Brad is willing to go the extra mile and has always taken the time to do the job right.

As
Review №99

Brad very helpful thru the years I have been here and I get my copies done with the copy machines sufficiently.

Ri
Review №100

Southside Elementary has been using Function 4 for several years now. They have always been very helpful in any needs we have had. They are very fast on providing the service and supplies needed. Our tech Brad Morris is awesome. He is helpful in so many ways, whatever needed he is here to help us out. Brad goes above and beyond to keep us up and running here at Southside. He always comes in with a smile and sincere concern about taking care of our problem. He explains what the problem is and what may have caused the problem, and how you may prevent it from happening again. Ive always said if Function 4 could clone him it would be a great!

Information
11 Photos
100 Comments
4.9 Rating
  • Address:4785 Eastex Fwy, Beaumont, TX 77706, United States
  • Site:https://function-4.com/
  • Phone:+1 409-892-0671
Categories
  • Computer support and services
  • Computer security service
  • Computer software store
  • Copier repair service
  • Office equipment supplier
  • Printer repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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