user
Universal Cellular
6155 Eastex Fwy #102, Beaumont, TX 77706, United States
Appearance
Universal Cellular
Comments
Ki
Review №1

Highly recommended, these people work on everything, I bet.

ab
Review №2

Honest n trustworthy folks, very professional and courteous. Must go place for all your wireless needs...

Ve
Review №3

I like the people and place, very professional and with tremendous knowledge what they are doing. Thank y’all

Br
Review №4

This guy is a crook save your time and money if trying to get your phone fixed go some were else he did a poor job now i have to go some were else and spend more money to fix his unprofessional installation..

Br
Review №5

I had my iPhone 6s Plus screen replaced and am pleased with it. The customer service was good and the gentleman and lady that were working were pleasant and we had a pleasant conversation while the screen was replaced. The price was the best compared to three other stores (by $25-35) in the golden triangle area.

Ja
Review №6

I really appreciate the speed and knowledge of the people here! Answered all of my questions and made my phone like new again! I had my battery and screen replaced and would recommend anyone looking to use this place. They were fast and courteous too. Thank you!

cr
Review №7

Great place, the workers really work with you on fixing your phone and getting you all the help you need!

Ba
Review №8

Did a great job on my phone. Had it fixed same day and they will beat any price!!!! Highly recommend

Th
Review №9

Great place to get your phone repaired . I had a iPhone X and android to get repaired. The guys their did a awesome job and showed great customer service. I was able to get my phone back the same day. I think they’re the only people that fix androids in Beaumont . Thank you

Ja
Review №10

Just went to get a iPhone 8 screen replacement. The new screen is extra blurry like a android display not had at all doesn’t even look like a iPhone display and the SIM card is not reading at all and we restarted the phone and everything the sounds if also messed up sounds like the speaker is blowed out sounds like I have a walk-in talkie we brought it bakc and buddy skipped out said he’ll be bakc in 2 hours. Another customer right before us was sold a “new” phone after buying the phone they discovered there had been a iCloud signed in already. Last backed up July 31st today is august the 7th. “No refund or exchange”. Con artist!!

id
Review №11

Good customer service and tons of Accessories for any cellphone

Ca
Review №12

Real people, real fix, will definitely recommend these professionals, quality and reasonable pricing.

As
Review №13

Always great experience and service, they the oldest in this field cannot go elsewhere

Ka
Review №14

It was great. After going to 2 other places, he had what I needed. He was Very Helpful. It was a pleasant experience.

li
Review №15

Very nice fix, appreciate your customer service, best of luck

Wi
Review №16

Universal Cellular is one of the best places! Nobody had the part, but they ordered a replacement part for my device and fixed my phone in a quick and effective manner!! They are truly the best!

ar
Review №17

Great service! Quick and easy. Affordable.. I highly recommend.

Bi
Review №18

Best store to get your phone fixed by these guys have helped me tremendously over the past couple of months I don’t reccomend any other phone repair company at all! Come here if you wan fast and great service!

St
Review №19

Fast and great customer service at a reasonable price. I have my iPhone 6 screen replaced in less that 30 minutes. Added protection with a screen protractor at a small fees is a smart investment for your device. I would recommend this place for all your electronic needs. 😊

Al
Review №20

Came in with my iPhone 7 and within 30 mins it was fixed and they was really nice about everything. Big life saver. Thank you guysI am back here again, great job guys

Re
Review №21

Best quality work and professionalism at the same place

os
Review №22

What to say about this place, fix my phone in minutes and good price, got my phone back like new and working excellent.

Ka
Review №23

I took my iPhone 6s in to have a cracked screen repaired. Universal Cellular was very friendly and fixed the screen within 20 minutes. I got home and started to take of my phone case to replace it with my lifeproof case and the screen cracked in a perfect parabola, without the phone being dropped, etc. I called universal cellular and explained what happened and he told me to come back and we could look at it. We noticed a small gap on one side, like the screen wasn’t fully inserted. He was very friendly and took my word that I truly had not dropped my phone. He replaced my screen at no cost. I will definitely be going back in the future if there is a need!! Fantastic customer service.

Ab
Review №24

They were able too Unlocked my cellphone, while nobody else could do it, high five

Kh
Review №25

I have been coming to this same location for all my cellular needs. Not once have I been let down. Definitely the spot I’ll go to every time.

Do
Review №26

Great service. Universal absolutely took care of ALL my phone issues. Fast, affordable...efficient.

Sa
Review №27

Good pricing worked a great deal with me got my phone back super fast, highly recommend for future phone repairs to anybody.

Mi
Review №28

I went in to get a new screen put on my iPhone they said it be $75 and one hour. Cool, I stroll around the mall for a hour come back to find they are still working on it. It will be another 15 minutes, I wait 45. Only to find out that it is now $105 because they had to replace the home button. What the hell, it worked fine when I dropped it off.

Ma
Review №29

They fixed my phone within minutes and professional at the right place, safe environment.

40
Review №30

Best repairs in town, no doubt thanks

Al
Review №31

Great wonderful service. Did everything asked and I was completely satisfied. Paid a LOW price. No cap.

Ro
Review №32

Thanks for fixing my phone and a great deal on tempered glass and customize case.

Su
Review №33

Oh nah 😐 This review and comment was originally posted and I was unaware... so i’m assuming they did it after fixing my phone... definitely an invasion of privacy, but than you google alerts!

Da
Review №34

It was great experience. Fast and the best price I found and took less than 45 min to fix and it looks brand new! Very friendly staff also, will definitely be going back there for any future fixes!

Al
Review №35

Took my daughter phone there to fix the crack got it back and they said phone is dead and will not come home. Took it home to charge and wouldnt charge. Took it back this morning because the home screen seemed off and they gave it back after they so call fixed it still broke. Took it to another phone shop and they told me the screen just needs to be replaced and that he showed me that the phone was coming on. Took it back to universal and they changed the scree and it worked finally. I only gave 2 starts because they did finally fix it after going back twice.

La
Review №36

Very knowledgeable when it comes to cell phones. I went to 3 different places & not one could fix my phone. Once I found Universal my problems were resolved. I will never use another repair service again besides Universal.

Ma
Review №37

They have fixed my phone like 20 times, awesome deals and fix, will not go any other place.I am here again good fix thanks

Te
Review №38

Brilliant work on the phones, you can always truth them.

Pa
Review №39

I do not recommend this store , My phone is not even a year old and the screen was repaired here, worked fine for 2 weeks then it started malfunctioning and completely stop working. Please go find a place that can give you a month warranty that way this wont happen to you.

Ri
Review №40

Had a good experience, got my screen cracked and they took really good care, with in few mins my baby was back again working like nothing ever happened, these repair guys are NOT new like others I knew them since 2011 when they opened and never let me down and charge quite reasonable and place is safe and secure to shop.😊

Ke
Review №41

Fix my iPhone 11 there quick and reasonable

Kv
Review №42

Tremendous job! Fixed my phone in 15mins and good quality screen, will recommend all.

Tr
Review №43

Excellent service. Honest and caring people. I highly suggest coming here if you need anything.

Sh
Review №44

Our family has been here twice and both times we have gotten excellent customer service. Friendly staff who knows what they are doing. The last time I was in need of their service they had ten minutes until closing, but stayed over 10-15 minutes after their closing time to replace the screen on my phone and they did a superior job. We will go back for screen repair needs in the future because of their customer service and prices.

Co
Review №45

Friendly fast service and always have what I need. Would definitely recommend.Did my iPhone XS Max in one hour! Always willing to help and would definitely recommend

On
Review №46

Device was success, very nice and welcoming experience and quick to diagnostics, he fix my iph which was ruined by some one else Mr see you are great!!!!!

Co
Review №47

Great group guys who get the job done right and fast. Definitely the place to go if you need to get your cellphone repaired. They have the best quality and best prices around

Ly
Review №48

Very great customer service..he immediately helped me and my boyfriend on our phones..he’s very reasonable and respectful to me every time I go in..I recommend his services to anyone..I will returnAgain good service and great fix thanks

Na
Review №49

Very friendly, professional work, will recommend allMy friends

Da
Review №50

Well they fix my phone always in few mins, great customer service and the tech got best knowledge in town, he explains really good

Ti
Review №51

The best store in town, always have the best price and they will work with you, will recommend to anyone, will not go any where else for sure, thanks zee

Er
Review №52

Once again, these positive reviews are suspect. Before I shared my experience it had been 2 month since a new review was posted, and suddenly people are popping up weekly with 5 star reviews. Proceed with Caution.The glass was cracked on my iPhone 5S. I was quoted $75 and left my phone with them for 30 minutes. I came back in and picked up my phone and paid. After my phone was fully charged for the first time, the screen began malfunctioning and became moderately unresponsive. I went back the next day and they took it apart once again to make sure everything was connected correctly. Even after it was reassembled it was still malfunctioning in the store, but they suggested going home to back every thing up and performing a full reset. After this the phone worked better but still lagged.The third day I found out they used the incorrect parts, because i could no longer use the phone with my sunglasses on. I went back and requested a $45 refund. This would allow me to purchase the correct parts, and still leave them with enough to cover the parts they used on my phone.They refused to a refund of any kind. Told me they are using re manufactured parts, and I should have known that when they told me it was only $75. I did not raise my voice, nor use explicit or derogatory language of any kind.They told me if I wanted to use my phone I should take off my goggles and throw them in the trash. They asked me sarcastically Do you understand English? Are you trying to make me do something stupid? Then they threatened to call security and accuse me of trespassing and harassment.Lesson Learned Do Not do Business with Universal Cellular!

Ge
Review №53

Fix my phone and I am happy, good job guys

da
Review №54

Amazing repairs they do, saved my phone thanks

Ja
Review №55

I think they are very good to help, I recommended to all my friends, good knowledge of cellphone industry, they have,lots,of updated technology, affordable and,lastly good customer service, thanks zeeshan

do
Review №56

My stylo4 fixed within mins, thanks

Ti
Review №57

Best of the best place to fix your gadgets and accessories UNdER one roof,lovely people, my mom recommended them, please check them they are amazing

it
Review №58

High five, great work and professionalism, will recommend all my friends and family members, will never go any where these people are really really nice and true in theirs work, big thanks to see again

Ca
Review №59

Fabulous service and fixing spot, trustworthy venue to shop cellphone accessories and fixing gadgets, great service whenever I am here, thanks guys

Cu
Review №60

They fixed my iPhone quickly! They are quick and efficient, I appreciate that. Thank you.

Ju
Review №61

Very good service , got my cracked screen fixed very quick

Ca
Review №62

On of the best phone and gadget shop in Beaumont, highly skilled tech. Will fix motherboard and other things, good knowledge people 👍🏾

La
Review №63

Very nice and gentle people, they will listen carefully and explain the situation, good fix and accessories

Na
Review №64

Zee is the man to fix your stuff with right price and parts, best service, when ever I break my phone i come to this place as other place have given me though time and nightmares, this is the best place without doubt, see the most knowledgeable when I come to phonea and stuff!!!

Lo
Review №65

They are absolutely the best ! Very kind ! & Awesome work if you need a phone or cases or have a cracked phone come to them

om
Review №66

This place is the best for repair and value wise, one stop for all your cellphone and repair needs, highly recommend to all my friend and family oriented place, in business since 10yrs trusted prople

Ni
Review №67

Got my phone fix less than a 15 mins and very reasonable price

Tr
Review №68

Excellent place to be and get the best deals for your phone! Would recommend anyone 12/10.

Tu
Review №69

Service was nice and quick, did not charge me arm n leg, good people, god bless them and god bless 🇺🇸

Ka
Review №70

The best cellphone service provider, always satisfied with their service and great work, will keep coming in the store and will recommend others too

Re
Review №71

I like this place easy fix and good knowledge

Ri
Review №72

Bought 2 brand new Blu Studio 5 phones 4 years ago. Mine had a factory defect. I Brought it back to the store with the receipt. The same man that sold me the phone just a few days before told me he could not do anything to help me even though he remembered selling me the phone, it was under the factory warranty and was returned within there return period. Had to threaten to sue them before they would honnor the warranty. Bought a phone case for my wifes new phone this year. It didnt fit right. They would not return or exchange the case.

Al
Review №73

This was a great experience buying an iPhone 8 Plus. This is a great store, very clean and the customer service is great!

Pa
Review №74

Best store in triangle area. You name it they got it, from repair to all....... will recommend

Pa
Review №75

I always use this location! Quick service & always nice! Would recommend!

Sa
Review №76

They have the best price and nice people and there really fast.highly recommend fixing your phone and getting a quality cases.

Ir
Review №77

Very good service! Z was very friendly and knows what he is doing. I even got a free screen protector! I recommend them 100%

Ch
Review №78

Great place to get your screen fixed and great customer service 10/10 would recommend.

Ma
Review №79

I like this place and people always helpful and treated me rightfully

An
Review №80

Good place for cell repair, fixed my phone in few mins, great price and professional customer service, will recommended all my friends and family

Re
Review №81

Be weary. My brother bought a case holster when he first walked into the mall and while still walking the mall an hour later he unclipped and the clip part broke. We immediately came back and let the man behind the counter know what happened and he said nothing could be done NO REFUNDS! we told him we knew it was a no refund we just wanted to replace because we had just bought it and maybe the holster was made faulty and we didnt notice. We paid $25 for it. He said only thing he could do was order another one and then give us a discount. You are better off waiting the 7 days it takes to come in through ebay or Amazon and way cheaper. Over charged and rude. We didnt ask for money back, we didnt ask for a refund. We asked for an exchamge the same day of purchase.

Ma
Review №82

Got my motrola fixed there, everyone was sending it off but these people fix my screen in house, perfect fix thanks folks

He
Review №83

Fix my phone here at reasonable price and great service on recommendation, great place and trusted store will not go anywhere else

Ja
Review №84

Honest people, Quick return án quality, I am back this time screen fixing good fix thanks guys, life saver

Le
Review №85

Real professional with right attitude, will help you out of way, they did a well done job on my phone will recommend surly,happy new year

ja
Review №86

Very very poor service and unprofessional technicians. Underage kids working on devices.They ruined my iphone 6 Home button whereas i gave them for touch screen repair which they overly charged by $110. Highly recommend Heb where I got an amazing service with much cheaper price never coming back to this place.You never gave me a receipt bunch of liars and i went to universal cellular which is next to Dillard in parkdale mall. Every time you guys have different employees with different price ranges for every other customer. Please read all negative comments below.

We
Review №87

They are good people and will work out with you, Mr zeee got a good knowledge of what he is doing, will recommend them safe place to repair while you shop

Pr
Review №88

Amazing people knows what to do with gadgets, since 10yrs in business and quality work work for me and my family, will recommend

_m
Review №89

Got all my 4 phon fix here, amazing job and amazing repair people will come back if needed, will surly recommend

Qw
Review №90

They fixed my iPhone screen with no problems they did a good job I recommend them better, don’t go here and there come to professional

Co
Review №91

Ive had 6 phone repairs from here even some times I thought my phone would have to be buried. They always give me amazing service and deals. Definitely a must.

Wa
Review №92

The best store in the triangle for you cellphone accessories to fixing it, very knowledgeable and fair price

Ch
Review №93

Best place to fix your laptops,I watches,iPads,cellphones, remotes, any kind of tablets or phones they will fix I am telling you

Ar
Review №94

High five, fix my phone in house in few mins, love this place and recommend to all

Mo
Review №95

Fix my Samsung s6 charging port here with in hr, amazing job, were everyone want to send off but Mr.Zee he fixed in house thanks I am back in business

El
Review №96

Best in line and at secured place inside the mall, I have been theirs customer for long time reliable,better than fixing outside , will recommend

Ti
Review №97

Very good people at park dale mall on repairing any phones

El
Review №98

Fixed my phone here, quality work and timingly manner, nobody could fix in golden triangle they fixed same day, high five to universal cellular

Al
Review №99

0 STAR review- Hacked. He will probably delete this review considering SOMEONE already left a review themselves UNDER MY EMAIL for HIS businesses to begin with. But since he repaired my screen, my apple id was hacked, logged into on various IMACS (which I nor anyone I know has), my gmail was hacked and leaving reviews I did not leave, my phone is malfunctioning, sending random text in Chinese, and deleting my info etc. DO NOT USE HIM E V E R.IN response to your LIES. My original review which I clearly did not put considering I dont even use the term gadgets as you do, as well as multiple other reviews.. was not deleted so authorities could be shown the post. I am not the only one who has reached out saying they did not leave their review, either. There is truth in numbers. It IS in fact possible to hack apple IDs (WHICH IS WHY THEY HAVE SUCH SECURE MEASURES IN THE FIRST PLACE) you can contact apple yourself, although we all know you do not need to do so to know that answer. It is apple themselves who were able to stop the hacking and KICK YOU OUT of my account. It would have been just a guess that you were the one hacking the account until the messages were transcribed and we were able to read what the messages said! Not to mention, when it was found, there were two reviews IMPERSONATING me using my gmail for YOUR business. How likely is it the hacker just only liked your businesses and decided in his busy day screwing up my phone he decided to leave some reviews for you? With that said, this is my last response to you, I will let the authorities bring the truth to light themselves. Regardless, YOU Sr will eventually be stopped.

Da
Review №100

The customer service is GREAT! The people are very nice and helpful! I would refer everyone to this place!!

Information
6 Photos
100 Comments
4.8 Rating
  • Address:6155 Eastex Fwy #102, Beaumont, TX 77706, United States
  • Site:http://zish501.wix.com/universalcellularbmt
  • Phone:+1 409-899-9786
Categories
  • Cell phone store
  • Cell phone accessory store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations