What a joy it was to purchase my vehicle from Classic...Mr.Bick made the buying purchase stress free. Everything was taken care of long before I was able to get there. I got exactly what I was looking for and more. Mr.Bick made sure of that. Thank you so much the experience.

David Greer was a pleasure to work with and he had the paperwork ready to go when we decided to purchase. They gave me a fair price on my trade in and everyone was very courteous. Kevin is a wonderful sales manager and a delightful person. Financing was simple and with a bank that I already do business with. I enjoyed the experience!!

Great place, they work hard to get you a good deal. Highly recommend.

Staff was excellent. Thought I had lost my wallet, and the crew searched diligently for it. When i got back I found my wallet had fallen out of my pocket, to the rear floor. Thank You for helping me out.

I had a oil change and a a/c repair done on my vehicle. The oil change went well and in a timely matter. The a/c repair took a little longer than I had hoped. However, Michelle made sure my car was fixed and she made sure I got a rental so I could get to work. She did a great job on her end. Her quick thinking when I told her the a/c was still not working. She made me feel important by putting me back in a rental car. The next day the problem was resolved and I’m still happy I went to Classic. 🤗

It definitely helps to make the experience shorter having financial pre approval. My sales rep Morgan Boles was AWESOME as always! He made our deal happen fast and we greatly appreciate him! This is the second vehicle we have purchased from Morgan!!

The service department.... I dont know where to began. They are very slow with repairs loaners are not available. I went for an oil change and didnt get a courtesy wash or vacuum. They estimated my ok change to take 24 hrs.... I dropped off at 8:20am.

Very clean and welcoming service department. Delivered as promised. I dropped off my GMC Acadia for an oil change and low tire pressure issue. Service Tech said they would have my vehicle ready in about 1.5 hours. I enjoyed a nice lunch and when I returned, my vehicle was waiting out front and cleaner than I left it! They found a nail in my tire causing the low pressure and repaired for no charge! That is prompt and courteous service. Debbie H

Was probably the easiest experience Ive ever had in service! especially the service women misty mathews! she needs a raise! was super quick and was super friendly!

Friendly and helpful staff. I was in for a recall computer reflash. The truck seems to work as before the update.

Bought a new Buick Encore GX, most of the desk we did over the phone, picking the car and paperwork went fast. Everyone was great! Took it back a week later for tint & they were fast and great work!

Joey and his team in the Collision department repaired my Yukon far beyond my expectations. When I picked up my vehicle it looked as if it came off the showroom floor. I would definitely recommend and refer anyone to have bodywork done here. I assure you that Joey and his team will get the job done.

We feel we had a great experience! Carlos Durden was our sales representative and he was very helpful. He has a very good demeaner and explained every aspect of the vehicle. He was not high pressure or pushy. He listened to us when we explained what kind of vehicle we were looking for and was helpful in showing us that. He was very professional and willing to help us learn every program in the vehicle. I asked him to help set up my phone so we could use maps and he helped get it set up and then we used it to make sure it worked properly.We would highly recommend him to anyone looking to purchase a vehicle at Classic.Ellis and Eva Jones

Carlos was amazing! His attitude was great and he worked with us to get the best car in our budget. When we are in the market for another car we will definitely be back to see him!

Still dont know the vehicle enough to make a decision on what area to make a decision on.

I custom ordered a 2021 Yukon Denali XL with Wesley Graham at Classic Beaumont. He was so easy to work with and kept me informed as to the progress of my order the entire time. I would highly recommend him to all of my friends and family!!

I came in today to buy a 2021 Yukon Denali. They sold the vehicle over the phone while working on my paperwork to purchase the vehicle!! Very disappointed with how they treat customers who are there at the store. I couldn’t honestly believe they did that! I’ve purchased many brand new vehicles and have NEVER had a dealership sell the vehicle over the phone while working on my paperwork!! Rude, Rude, RudeNope that’s not entirely true what others at the dealership told you. I’ve asked several times for someone in management to call me and have yet to receive a phone call. First off, they were working on paperwork giving me the numbers for the total sale. I had already received a price on the vehicle and had a trade price through true car that your dealership offered to buy it at that price. My salesperson knew before coming in I had an appointment that would take 30 minutes. The professional thing to do would have been to give me the opportunity to purchase the car considering I was there to purchase it.

Good company driver for taking me home and back.

I was pleased except for one problem. The service I wanted was scheduled for an afternoon, when actually needed to be scheduled during the morning due to the fact it would take four hours to complete. I now have had to schedule another appointment to complete the remainder of the service. At the time of scheduling, I was given a time frame of about two hours to complete.

Started in service for a scheduled oil change & tire rotation; I was received with friendliness & professionalism from Nicole who was there to check me in and answering further questions I had.Waiting on service, I asked Nicole to refer me a salesperson while I waited.She referred me to Bruce B.Bruce came & brought me around the dealer parking lot looking at what was available and in conversation Bruce was interested in what I was looking for; at the end we purchased a 2020 GMC Acadia and the entire experience was so professional and friendly.Thank you Nicole, Bruce, Kenny and Conrad for a wonderful experience!!

Purchased a used Buick enclave from dealership in Oct of last year. The oil change sticker from when the vehicle was reconned said first 2 oil changes were free. Scheduled appointment with that information in mind. My wife was at the dealership for 2 hours waiting on an lof and rotate. When the work. Was completed she was informed she owed 72 dollars for the visit she informed them that it was suppose to be free the lady who sit next to the parts dept was very rude and said ohh that is only for new cars and who told you that. Wife called me and told me what happened I called the dealership and spoke to a lady named Kenya she was very nice. I went up to the dealership to sort it out and by the time I arrived it had been billed to the used car dept. I appreciate that it was taken care of but I am very displeased by the treatment of my wife also they washed our vehicle and it was done poorly I understand that the wash is just a bonus but there were whole sections that still had dirt on it

Our salesman Ricky Young was very knowledgeable and professional during and even after the purchase of our new car. We wasnt looking to purchase a vehicle that day but he showed us the benefits of the Enclave over the car that we initially was looking at and he was even able to offer us a better car for our budget than we expected.

GREAT SERVICE GREAT STAFF ALWAYS FRIENDLY ALWAYS KEEP ME INFORMED ABOUT MY VEHICLE WILL NEVER DO BUSINESS ANYWHERE ELSE

Fast and friendly service!

Friendly staff, understood our needs, our vehicle was ready upon arrival. Paper work took a minute or four to complete. We were there a little longer than I would have liked, but much much shorter than other dealerships that we visited.

Bruce Borque provided me with an exceptional buying experience from Classic Buick GMC. His knowledge, communication, and overall customer satisfaction is outstanding.

Good service and parts available for the job that was completed

Bruce was great he got us in and out really quick and my wife got the best exact vehicle she wanted. We will definitely be back

They have the best service center that you can ever get. As soon as you drive in, a personis there to greet and assist you. Amazing.They also give you fair pricing on all parts and labor.My service tech, Misty Matthews is the best of the best.

I enjoyed the fact that there was no high pressure sales pitch. The process went smoothly, from start to finish.

Easy, friendly and fairly quick.

I have purchased 2 vehicles from Classic Chevrolet in the past. Our experience has always been professional and fast. This visit I had the pleasure of having Mary Balsimo as my salesman. He is very knowledgeable and professional with any vehicle I was interested in seeing. He goes out of is way to make sure his customers are satisfied. I followed Marty from a previous dealership to buy my new GMC Acadia. Will do it again!!!!

Taylor was an OUTSTANDING sales person. My wife and I have purchased several vehicles from other businesses, and Taylor by far exceeded our expectations. She was quick, efficient and very easy to work with. I will refer anyone in the market for a new or used vehicle to her.

Mr Benson was excellent. We came to test drive because i wasnt quite sure which vehicle i wanted. Once i test drove the GMC, i knew that waz what i wanted. When i came back to purchase. I was in and out in 1 hour 30 minutes. He has checked on me since.

Joey was great! Took very good care of me. Great customer service!

We were treated exceptionally well & very pleasant and fast service in buying our grandson his 1st car.

I was provided excellent customer service and very great knowledge.

Rather pain free, everything flowed seamlessly and its the first time I have ever been able to purchase a vehicle locally. Sales and financing were great and Im pleased with my purchase.

Excellent service!

I may a appointment and didnt have to wait maybe more than a hour for my oil change

I visited for my second free oil change and first tire rotation, since I purchased my new vehicle. All staff was very polite and friendly. I love the way they do a courtesy rinsing off to my vehicle.

For buying a vehicle, wasn’t bad at all!

Ours sales guy Ryan was awesome!

I had great service and a great experience. The dealership will be recommended to others.

Efficient / accommodating

Fast and friendly. They were able to work me in and get the job done quicker then I expected.

Service personnel are rude and condescending. When my truck first got there they didn’t even know about it for several days, and I waited on my truck for weeks. Once it was repaired, the trim on my drivers side front panel came off and was destroyed. I won’t even go into detail about the runaround experience and lies to my face trying to buy a new truck and just trading that one in. I’ll never buy anything from there, nor will I service my new 2021 2500 Duramax Denali I went and bought from another dealership. Save yourself from wasting time and go to another dealership.

Service was backed for a week. I wasnt happy.

They get the job done very personal, and Professional

Very nice sells person Bruce

I showed up without an appointment. They worked me in like did have one. Which was greatly appreciated

I want share my amazing experience when purchasing my new Buick Encore. I had the best experience buying my car. That never happens when you go to dealership. Well this time it did! I recommend to go see Tonja Zeno she will take car of you. She will do everything possible for you. Love my new 2020 ENCORE!!! Thank you Tonja!!!!

Awesome experience. Thanks so much Mark Calvin and Kevin Simian.

Tonja Zeno was an excellent sales woman! This is my family’s third vehicle to purchase from Classic Buick!

My sales person was very professioal and friendly, he kept in close contact with me for several days. when he located my vehicle, he worked with me till i drove away with it. the whole dealership was a great experience, very pleased with classic.

Derrik Theeck, Kenny Lewis, Ronnie Spell and their entire team made this buying experience a 10 star transaction!

Awesome experience

The salesperson there was very kind and courteous

Very courteous, and friendly service.plus both fast and efficient also.

Everything went well, got my oil changed and went on my way

Our salesman Caleb Colton was the best. Helped us every step of the way!

Service advisors are very helpful and communicate throughout the service process.

Always pleasant and knowledgeable. Cant ask for more!

Great service as always!!

Very organized , efficient, polite. Good work

Thank you Carlos

Great people , friendly service , and an all around great place! Keep up the great work Classic!!

There wasnt a bunch of haggling. I received a very fair offer for my trade in and felt like I received a very fair deal on the new vehicle.

My experience was great, fast and convenient...

I have always bought my new vehicles in Houston. I recently purchased a new Sierra AT4 at classic in Beaumont and was very pleased with the price and experience. Im glad I found a local dealer to buy from and will definitely be a return customer.

The attention its good, clean place

Great People, Great to work with. Very Happy with the experience.

Took time out to listen to the things I wanted checked out on my car

Burnt twice...Refused to fix issues with the vehicle we purchased, issies we had no idea about bc they lied to us.. once we got it home, we called and talked to our sales rep , PHILIP. We have taken this vehicle back several times contacted them several times without getting phone calls back as well and each time its always an excuse and now they refuse to fix it.. do not trust gheir word

The only place I prefer for my GMC sierra to be serviced at.

This dealership has very fast and good service. The staff was very friendly and attended me quickly. I would 10/10 recommend this dealership!

Made it almost too easy to buy my truck.

I was scheduled for an oil change and tire rotation. While performing these services, the technician found other maintenance issues that needed addressing. The service writer discussed with me the problems that were found and the cost of the extra service. At no time did the service writer try to pressure me into having these maintenance issues addressed at the dealership. She provided me with options and I chose to have the work done while I was there. Although I was there a little longer than expected, I was thankful for their attention to the maintenance of my truck. Thanks Classic GMC for superior service!

Bruce was a great salesman. He had a nice aggressive attitude about helping us meet our needs in a vehicle. He achieved our goal with 5 stars!! The team working for U at Classic Chevrolet is a team that will get results! Thanks again Classic Chevrolet!!

It would be nice if all parts were put in place back on my vehicle. I was missing my oil dip stick after my visit. I have yet to get it replaced. I was told it would be replaced, and several months later, it sadly has not been. Plus I have another service light on, and have not been contacted about getting that done as well.

Mark Calvin was extremely knowledgeable about everything our GMC Terrain could do and offered. He was super friendly and did everything possible to ensure we got the best deal! We are more than satisfied and have already referred a friend who is looking to buy a vehicle in the near future. Thanks to Mark and the sales team at Classic, I am now driving my dream vehicle!

Excellent sales people. They did not play games and treated me with courtesy and respect. Were also very helpful after the sale.

Took my truck for a recall and oil change after paying over $160 for my oil change they only reseted my oil life to 100% the oil was unchanged and dirty when I pulled the oil dip stick to verify. The recall they claim they looked at it and nothing I even got a call from my Onstar to have it serviced and recall fixed Classic in Beaumont is the worst bunch of fraudulent thieves

This is our second time buying a vehicle from Classic in the last 2 years, the people who work here are wonderful and the service department is great. But David Greer our salesman is the best and hes the reason we will keep coming back.

Very polite and quick service

Ms. Nicole was very professional and helpful

Awesome

I wasnt too keen having Classic Chevrolet in Beaumont Tx repairing my passenger seat on my Enclave since I called last year due to two safety recalls and was told to call back in two weeks due to them being booked solid!! Is that any way to handle safety issues? This time started out stopping in for an estimate for my seat and ended up ordering the part. It only took 11 weeks from beginning (9/2/16) to end (11/14/16) for something so simple. During this time no one contacted me to let me know the part was in & after keeping an appointment to repair the seat & waiting 1 1/2 hrs thinking it was being repaired, I was told a second part needed to be ordered! My question then was why wasnt it ordered with the first part. Needless to say, I didnt get an answer. Second part was ordered...not holding my breath for someone to call me when it came in which was a good thing because it didnt happen! By then it was the middle of October & my seat still not fixed. Finally 3 weeks later I get a call (first and only time) saying the part came in so at that time an appointment was set up and low and behold I finally got my seat fixed. All total 11 weeks!! It took about 1 hour for the repair! I would not recommend this dealer to my worse enemy. They are mighty independent...like theyre the only car dealer around & customer service leaves a lot to be desired. This will be THE last time I have any dealings with them! Customer beware!!

I was greatly pleased with the professionalism in sales, the cleanliness of the site, and the overall attitude of the staff I had contact with. Everyone was very helpful! I would definitely recommend Classic GMC to a friend. Thank you.

Tyler was very good he kept us updated on the order status of our part and got us in and out very quickly.

We are really pleased with our new car. Everyone was extremely nice and easy to work with. Will definitely point people to Classic!

Cluster is a good word for this. Original appointment for an oil change was set up through the online appointment system. Since I never received an email with the appointment confirmation, I attempted to confirm it through the online chat. Online rep couldnt confirm appointment because she did not have access to the calendar. But offered to send an email to Classic to have them call me. Never received follow-up email or phone call from this.Then attempted to confirm through 3 phone calls to the service department on a Saturday morning; however, the phone was never answered, even though it was during business hours. Then asked for assistance through the Classics operator since she did answer her phone; however, she also did not have access to their calendar, but assured me that she would send them an email and that I would receive a return phone call. Once again, did not receive a return phone call.Following Monday, finally got someone to answer the phone & answer my questions in the service department ... only to find out that your online system does not work and I did not have an appointment scheduled. Person assisting me told me all appointments must be made directly though the service department because there are problems with the online system ... so take the system down if this does not work! Scheduled appointment delayed by 1 week due to this lack of response.Day of appointment, my husband brought the vehicle in for me. This scheduled appointment took 2 hours! Have begun pricing oil changes elsewhere. May be worth the extra change not to sit 2 hours for an oil change. Very disappointment in the service department to say the least.

Came here to look at a vehicle to finance. I was shocked to know they showed me a vehicle that was nasty because it wasnt detailed yet and the check engine light was on .

This was my first time to bring my car in for service. The staff was very courteous and helpful.

Timely all point service, and I appreciated the washing of the outside of my car.

The service department at Classic GMC in Beaumont Texas was fantastic. I will take all my service to this wonderful company.

Joseph Senegal did a great job...couldnt be more satisfied.

Terrible service I asked to think about my decision before purchasing. After that the sales associate started talking down to me and Asking why I hadnt thought about it before. I asked before my credit was even pulled. I forgot to call my insurance company before we walked inside and while sitting there I remembered. However all the offices were closed and I couldnt speak to an agent. Instead of being understanding like a normal person, she decides to give me her own estimate without knowing anything about the situation. I understand wanting a sale but that is not the way to go about it. I will not be back.

Did a great job and super fast. Ricky did an awesome job keeping me up-to-date

Go see David Asher if you want someone who will take their time and answer any questions that you may have. At NO TIME did I feel pressured or rushed to make a deal. David actually offered to meet me the next day at the dealership to help me out with the technology, which some salesman would never do after the deal is made. David went ABOVE what most salesman would do, and for that, he has gained my business. I highly recommend my family and friends to go see David.