Nice Big Store , Suprisingly Smelled good.Very friendly Counter Staff.Cant wait to come back..

The assistant manager is super nice and really on top of things . Great customer service

Guys are great and professional very nice I would recommend the store.

They have good auto parts with reasonable prices

Not very helpful

All Ive to say is Napa Know how....

I did an online search for a tail light assembly. The results said call the store for availability or buy online. When I read the part # to the man, he got it incorrect 4 times even though I spoke clearly and used examples such as a as in apple. Finally he tells me no I cant get that part. Like really, I can order it online but you guys cant get it.

Helpful and got me the parts I needed.

Had what l needed at a reasonable cost.

Excellent supply and helpful staff. Nice to drop an old GM 350 water pump on the counter and they intuitively know what it is without searching for part numbers.

The people working the counter in Beaumont are very helpful and work hard for their customers. Parts ordered online arrive rapidly to your local store and you are notified by phone/email within minutes. The Redlands store is likewise staffed by professionals. Oh, nobody tries to sell you products that you havent asked for. I like that!!

Just adore that Kristina that works there she is such a joy to be around! thank you Napa for having such a great employee! 2 thumbs up

Great customer service.

The older gentleman is very rude and you can tell he didnt want to help anyone. I stood there for 5 minutes, the only customer, and 2 people behind the counter and nobody wanted to help.They just kept looking side ways at each other and nobody said a word. I had to initiate the conversation and still was told to wait.Very rude and unprofessional. Horrible customer service. They need new management and training. Store appears to be very dirty. I will never go here again.

Usually have everything I need in stock. Easier to reserve online and then pick up and pay. They called and let me know that my online reservation had been pulled and was ready to pick up.

Very helpful and patient staff,even when dealing with the customers from hell, which happened to be there when I was. It was clear they were trying to pull a fast one on the store, but the clerk still saw that they left happy.

Napa is a great auto parts store easy to find and easy to get into and out of the parking lot nice employees that know there business

The long hair guy is professional and customer-friendly

I like to deal with napa more than other auto part stores Josh davidson is always a great help

If I could Id give it less than one star. Possibly a negative 5 stars

NAPA is the place to go to for automotive needs. A little bit on the spendy side, but the extra cost is countered with quality parts._______Update: 10-6-2020; Changing my review from 5 star to 3 starI went here to purchase a new part for my vehicle based on several factors, one of which was a 20% discount for AAA members per the NAPA website. I called the store and asked for physical verification of the part and it was there. I tell the guy on the phone that I will be there shortly to pick it up.When I go pick up the part, I show my AAA membership card and state that the website shows a 20% discount for AAA applicable for both online and instore purchases. The clerk tells me that this particular store does not participate in that because it is a franchise store and I ended up paying full price for the part I needed.What irks me about this is that if the NAPA website says they will have an online and in store discount, it should be honored. If its not going to be honored, then the store shouldnt be called NAPA but rather Local parts store in affiliation with NAPA. A franchise store should still honor what is listed by the website.

Very knowledgeable staff, very clean, great product selection at various price points

Great staff and always seem to have what Im looking for in stock.

Good crowd!

Lenard, the manager is great at getting you quality car parts.

Great staff and perfect for your car needs.

Helpful staff got me parts and back on the road

Actually opens at 7:30am and not 7. Im early.

The service leaves a lot to be desired. Avoid the older rude guy if you can, and the blond lady is always on break. A real shame for such a good name like NAPA.

Very Friendly and gave great advice for my car

By far this store is the worst Napa location i have been in i was one of two customers in the store with two employees be hind the counter i question there ability two be working there . the lack of common knowledge showd i wiil not go back to that store i rather push my car

Pretty much always have part that we need. A little exspensive

Will Not be going back. Not helpful! Dont waste your time here

Had what I needed with excellent service

Very helpful service 👍👍

Great fast service! lost of parts in stock

Dirty. Unorganized. Not helpful. Expensive.

Good parts and great service.

Good for quick parts. Service isnt very knowledgeable.

Best service ever and the staff is GREAT !!!

Website says 5:00 close but not the case 4:30. I busted my butt to get here before 5 only to have store closed.

Very nice and helpful employees

Nice knowledgeable staff.

Didnt have the part I needed but after all I have 1995 Ford F350

Very limited selection compared to other Napa stores across the country.

Very helpful and patient staff!

The epoxy and such I got from their was super old and the tube exploded on me. Also they dont have a jump starter to help ya out.

Extremely over priced. And up getting car repaired else where.

NAPA is the best They are awesome

Always very good

The manager verbally abuses his employees

Really good service

Always have what I need

They have what most others dont.

Oil + filter + Brake pads

Superb service

Knowledgeable staff.

Love this place

Nice staff

Its ok

They have most everything

Found my parts

Great staff

Expensive

They close early

I dont just use the parking lot. To put this comment.

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