user
Walmart Auto Care Centers
350 Robert Smalls Pkwy, Beaufort, SC 29906, United States
Appearance
Walmart Auto Care Centers
Comments
Ra
Review №1

Wouldnt change my tire because my brakes were bad, I was gonna change the brakes myself.

Jo
Review №2

I showed up at 7am (they’re supposed to be open). They didn’t start to open until 7:15. I was parked in the “tires” lane and they told me to park in the back. The lady at the desk did not show up until 8:15 and then told me they have not been able to service tires all week and do not know when they will be able to again. They wasted over an hour of my time that could have been saved if they opened on time and told me right away that tire services were down…

Rh
Review №3

Elizabeth the girl at the counter was the best. Best experience I have had at Auto center treated me fair and quickly

Ni
Review №4

Came here to have the oil changed on my work truck was refused service due to faulty gauge light what does a gauge matter to the oil in the engine

fi
Review №5

Crappy. Turned me down for oil change due to squeaky belt. Turned me down for tire repair due to what they said was uneven wear needing an alignment. Wouldnt mount new tire saying their airgun wouldnt remove lugnut I took them off with a lugwrench in front of them. On all three occasions the snow white headed fella was present. Im pretty sure he IS PLAIN AND SIMPLE LAZY

Pa
Review №6

Great workers they did a great job thanks

Jo
Review №7

GREAT TECHNICIANS, FRIENDLY STAFF😁

Ad
Review №8

I will be changing my own from now on. Supposedly cut off time for an oil change is 5 so I was turned down for service, even though they close at 7. The phone is never answered so therefore I wasted my time in coming in at 5:30. Went again the next day and was waiting for almost 2 hours just to get rung up and the mechanic had failed to tell the clerks they didnt carry a certain type of oil filter for my husbands car. Every time I have been there in the past for my own car, its always an issue with staff, wait time, quality of service such as not tightening the oil drain plug and leaving my car leaking oil until I fixed it. Hours of waiting even when Im the only one there. People dont want to do what they get paid for. Except for the lovely lady with the glasses and bob haircut.

Al
Review №9

I was satisfied with their service. I consider normal service of this type to be excellent if done correctly and thats why these five star rating of this. However I do not consider this to be a difficult task to learn or to perform necessarily so they may not excel at certain other things which are more complex than this.

Jo
Review №10

You dont want to get your oil changed here. I brought my Walmart oil and filter in and they said they would use the filter but not the oil for reasons I could not apprehend. Might as well shut the doors.

Ch
Review №11

Good service, the ladies at the desk was very helpful. When I first drove up a gentleman, presumably one of the technicians, there was trying to send me away because the tires on the SUV did not match what he thought the lable said (Only needed two tires). After several minutes of escalating conversation he finally offered that they can install the tires if the size in my vehicle is an optional size for the vehicle. I wish he had offered this at first instead of trying to send me away. After that he directed me to the helpful ladies at the front who confirmed the validity of my tire size.

Su
Review №12

If youre a female dont do service with Walmart unless you bring a Male with you, they full advantage of females when they come by themselves they are very good about trying to get females to buy this and that when truth of the matter is you dont need what their spitting out...

Se
Review №13

I came in early enough to where there were only 3 people here. Almost 3 hours later Im still here waiting for a tire change. And numberous cars have come and gone and customers that were after me have been serviced and on there way. There is no rhyme or reason, no system of getting the work done. There are no appointments so it should be first come first serve. But still here waiting as Im watching vehicles that arent mine being pulled into the garage without explanation of why they are going before.

Ma
Review №14

I’ve had two bad experiences at this Walmart auto center. The most recent included being ignored by the customer service representative responsible for taking the auto center customers for twenty minutes before being addressed. Upon telling her that I was there for an oil change, I was told that they were still* not doing oil changes because their pump was down/broke. The 20 minutes I spent waiting to be assisted could have been put towards me going to another center. I work full time. Being that they take their last customer at 6, there was no way I’d make it to another center in time. The purpose of having Walmart’s auto center is for convenience but these past two experiences have been anything but that. Next time, I’ll take my changes asking to leave work early and going to the next city. Won’t be back and suggest others consider all other options before choosing this auto center.

Ka
Review №15

Had a nail in my tire, so needed a repair. After a long wait at the Walmart Tire Center, I was told that they couldnt repair it, because I needed 4 new tires. My tires looked far from bald, so I questioned the repair man. He said he agreed with me, but the original repairman and the manager both looked at them and thats what he was told.Since neither of them was around at this point, I decided to go down the road to Discount TIre. They repaired the tire FOR FREE and told me I was not yet ready for new tires! Guess where Ill be going when I need a new set.

Je
Review №16

Bad job

to
Review №17

I got to the automotive center at 12:30 pm today and was told by the lady at the register, we arent taking any more cars today. People dont want to work. Had 2 not show up. What the hell? My son car needed a tire and an oil change not Walmarts history of havimg people on staff that are thoughtless of others.

Cy
Review №18

I called for the hours of operation and the phone rang for about a minute straight before someone picked it up. The exact dialogue that followed was just pure rude. Hire people who care, please and fire those that dont. I was very polite and said thank you at the end of the conversation and the lady just hung up the phone. This is a trend because my husband received the exact same treatment a couple weeks ago.

Co
Review №19

I always find good deals the work is there a very pleasant always willing to help never had any problems out of the emerging dice

CO
Review №20

NO ONE ANSWERS THE PHONE!!!!!! EVER!!!! VERY SLOW SERVICE!!!

Mi
Review №21

I had a flat and needed a replacement tire.All stores in town including this one could only order it with a days wait. Chose Wal-Mart because they were $30 cheaper for the same tire. Called directly to this location and ordered through the lady who answered the phone in automotive. Gave all my information and was told tire would be there next day.Called next day and was told what order. At that point I realized why Wal-Mart auto center is so cheap. No one there gives a sh..t.So now I have to wait another day. I ended calling Airport tire. They are more expensive, but at least they care and wont waste my time.If you want to waste your time and have zero faith in the services you receive, save money at Wal-Mart autocenter..

Ja
Review №22

Slow service, rude or unfriendly workers, employees are generally unwilling to help their customers, and they dont do that good of work. In general, about the only thing this place has going for it is their prices, which arent really that competitive. Look elsewhere.

Th
Review №23

They are helpful. They gave me the appearance that they aim to please.

Le
Review №24

My husband went in for an oil change and upon leaving his belly pan dropped and started dragging on the ground and he realized they never put the bolts back in for it. When he drove back to Walmart and confronted about the problem, he was told oh well there were no bolts in when we took it off. Because clearly he would just drive around a 2016 civic with a belly pan hanging and dragging around. Would give no stars

no
Review №25

Good service but a long wait

El
Review №26

Over two hours for an oil change with only 3 people in front of me. Absolutely ridiculous.

Ma
Review №27

OMG...Lets Just Say This,Pretend Your Sitting In The ER....Thats How Long The Service Is.

Ma
Review №28

They always take forever and the females who are at the register are always rude!

Ro
Review №29

Courteous and kind crew

Mi
Review №30

To many lazy people

Br
Review №31

Bad, just bad all around.

Ve
Review №32

Quick service

Da
Review №33

Great price

Cr
Review №34

Service is slow.

Information
5 Photos
34 Comments
2.7 Rating
  • Address:350 Robert Smalls Pkwy, Beaufort, SC 29906, United States
  • Site:https://www.walmart.com/store/1383-beaufort-sc
  • Phone:+1 843-521-9589
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
Similar organizations