Do not use the Pharmacy here. I called in a prescription the day before expiration and they did not fill it because they didnt have my insurance info. I dont have insurance. They did not call me for the info they just didnt fill it. Now they are saying they cant fill it because it is expired even though I called it in on time. Also their prices are insane. I have always paid $10 for this drug but here it is over $60. Go to the nice guy across the street on the corner instead of dealing with this uncaring irresponsible company. Rite Aid - Dont suggest I call your customer service, you just write that on peoples comments to look better. I dont have the drug I need because of your terrible service.

Store is clean and stocked; however, the pharmacy staff should be ashamed of themselves. I echo the other negative reviews regarding the rudeness and lack of professionalism of the staff and have encountered similar issues.

I went to the Pharmacy to collect a prescription this morning. Joey was extremely kind and friendly and helped me immensely. It has always been a pleasure to shop there. The general staff is always very friendly and the store is clean and organized.

They only offer the Johnson & Johnson vaccine 😶. Very disappointed!

Attention Rite Aid shoppers!!! The pharmacist would like to announce YOUR personal information out loud in their loudest tone of voice. Despite posting a sign to have the other customers stand back to allow for other customers privacy, the pharmacist cant help themselves but to loudly discuss your personal information. Both times I had my prescriptions filled at Rite Aid in Beacon, the pharmacist used NO discretion as to how loud they spoke. Also, upon getting a new prescription filled from my doctor and the pharmacists asked me, do you know how much your prescription costs? Before i could decline the prescription, they precede to talk (audibly for all the other customers to hear) about how I cant afford it. How unprofessional and humiliating. Meanwhile, another pharmacy tech was shoving a barrier at me and kept hitting me with this barrier while i was at the counter with my wife.What an awful, annoying, and humiliating experience. GO ANYWHERE ELSE to get your prescription filled.

Pharmacy staff are RUDE, insensitive, and bias. I had the cashier basically tell the entire store which prescriptions I was getting, my full government name, DOB, etc. You will have absolutely no privacy if you fill a prescription at this store. Looking at the reviews, it seems people have been complaining about this for years but nothing has changed. I will be filing a complaint with the AG. This staff needs sensitivity training and racial bias training. My experience should of never happened. Please do not give them your business especially if you are a person of color.

Go anywhere else for your pharmacy needs. You will be treated much better than at Rite Aid.

I enjoy going to this place. I’ve been going there for my medication for 4 years and the pharmacy techs and the pharmacist are always informative and very polite. In addition, the manager is efficient and always ha a pleasant smile to say the least. They work very hard to make sure the store is kept clean and organized.

Female cashier there gave me an attitude at checkout when I placed my basket on the counter cause apparently it was my job to take the items out for her to scan even though the basket was right in front of her and my hands weren’t completely free. I guess I should have rang myself up then too with her logic. Is that how they train employees nowadays? Just do as little as you can and give customers an attitude when you have to do a little extra than usual? Ridiculous!

Worst service ever. Literally no one pays attention to customers. We stood at the self checkout for at least 15 minutes for someone to come and approve the alcohol purchase while the two store associates just stood around doing nothing

Since I am not much of a consumer I only really use the pharmacy. There are 4 pharmacies closer to my home then rite aid. Having tried all and been downright insulted by cvs and problems with others, Rite Aid is terrific. Friendly staff. I am very pleased and will only go there .

Very unhappy with this store. I am a long time customer that was treated very poorly by the staff and management. I tried to return a just bought,never opened or used product with the receipt and they flatly refused to take it back and refund my money. Again,not opened,not used,just purchased. They were pretty rude about it too,especially the first staff member I talked to. The entire staff needs to be retrained on how to treat customers. Very poor service indeed!

To a person, the staff was very friendly and helpful..they were all courteous and polite. In the face of the current pandemic, very impressive.

The staff are generally friendly, and helpful and the store stocks the toiletries and house goods I use. Its local and a lot less hassle than schlepping to Walmart. I think the pharmacist could be more professional at times but over the years, on balance, Ive had pretty good service at that counter.

This pharmacy has very poor professionalism and customer service. On two separate occasions they did not have the medication in stock that my doctors ordered for me Neither the techs nor the pharmacist called to notify me or the prescribing doctor. They spend more time behind the counter chatting than paying attention to detail. Not having a serious medication needed to preserve the vision in my eye will now cause a delay in treatment.

Standard drugstore vibe with an unusually big focus on mens health. Polite staff. Clean bathroom. Never too crowded.

A little story about this perpetually un-stocked, dirty store. Its near me, so Ive been buying Nicorette there for 13 months since I started to try to quit smoking. Thats a LOT of money I have spent there. Thousands and thousands! So: On a Saturday night, at 9:40, I go there to buy some more—Im out for the night, cant buy it anywhere else in town—and flash my recently expired ID. I am 54 years old! I dont drive so I havent been in a rush to renew the license. Im sorry, we cant sell to someone with an expired license. Unreal! And so idiotic: Just lost a HUGE customer. And got another 1-star rating. For absolutely nothing. Lots of reasons to avoid this place, of course—not just this. Avoid!!!

COVID warning: The pharmacists and employees in the pharmacy do not wear masks or gloves, or have the masks hanging around their necks. I like everyone there but it is not a time to be handling medications without gloves and masks!

Extremely rude, judgemental ,and unprofessional pharmacy help. After the way their staff acted, they lost our business forever. Do yourself a favor...please go to CVS.

The pharmacist at this store should be FIRED.

Slow counter service

Good Quality