I reached out to Erik Mathews to have him convert my oil to natural gas boiler system to get one of those tankless water heaters just before the pandemic and with that all work for everyone had come to a complete stop so he was never able to start. Well as the old saying goes, All good things come to those who wait. Erik’s crew came in 6 months later he and his crew did a phenomenal job. They took away all of the old stuff and installed this new quiet tankless heater. If I could give more stars I would. The service was great, the crew explained what was what and well here I am raving about my new boiler. I HIGHLY RECOMMEND Erik Matthews plumbing.

I had Eriks company install a dry well for our washing machine. His people were on time and did excellent work. Erik was on site and the job was completed as promised.I highly recommend this company.

Erik is great. Prices and service are above par and repairs done as promised

Never again. Overcharges. He tried to fix my gas heater and said he wasnt sure it could be fixed. I was fine with that. He told me he wasnt sure what the final cost would be until he went to order the parts. I authorized half of the estimate, he visited twice. Once for 1/2 hour to take model info, and another time with a helper for 1 1/2 hours. My employee is my witness. He could not get the heater to work. I told him Id like to receive an itemized bill with parts and labor to pay up. No bill received and he hit my credit card for the other half of the estimate without my authorization. I then hounded them for an itemized bill because I knew there was fat in that estimate. Sure enough they finally produced a bill with 5 hours labor on it! They worked for less than two!! I asked them to adjust, they told me too bad as I proceeded with the estimate. And remember, my gas unit is still broken! Im out $1500. Lol. I even offered the guy some work on my home. A leaky faucet, leaky toilet, and leaking shower. He gave me a deal with an estimate of $1900!!! Incredible. Ive read his reviews on Yelp. Mostly bad. I only see folks with his hometown address giving him good reviews. This is the first time in 20 years Im in a credit card dispute. If I lose, since they seem to have a lot of experience with disputes (I wonder why), Ill be heading to court. I dont need the money. This is principle. You should get paid for your time and materials. Nothing more especially if a failed attempt at fixing something. If I could give ZERO stars on this rating system, I would. Dont use them or insist on parts and labor on estimate and dont authorize without stating final bill required of actual hours worked.***update** a new repair man came, cleaned out a gas line for a few minutes and my heater now works!

Didnt even get passed a phone call. Called had an issue the first time i called. Maria the girl who answers the phone gave me a nasty attitude and hung up instead of listening. Also made an appointment with a tech who was supposed to call and give a comfirmation to the appointment....that never happened. Never got the phone call and stayed home for the appointment 2 hours later still nothing. Just called the company to see whats going on and had a problem with the guy Sebastian who answered the phone. Overall i wouldnt use this company. They are VERY unprofessional. You would think if i want to give them money they would be a little more appreciative and respectful. Wasted my whole day took off of work and got no service. Very upset!

Highly recommend Erik Matthews plumbing and heating excellent work, knowledgeable, and fair priced licensed and insured. Fast reliable service

No mistake about it Erik, you did the conversion. There’s been nothing but problems with it since the day you left AND YET AGAIN we’re in need of another circulator. Per certified Nevien master plumbers , it’s because of the way the unit was installed. I highly recommend anyone considering using this company do a background check, license and insurance check We’ll just leave it at that Erik, I’m not posting for any other reason then to let others know to be thorough before signing a contract. Erik WAS called back SEVERAL times, with no satisfaction. The unit was installed in 2015 and it’s been nothing but problems You were called, I have a log of calls to go with the log of problems Why would I call you to service the unit when you didn’t even know how to install it properly

I find Erik Matthews Plumbing and Heating to be very knowledgeable and professional. So nice to see such an organized and caring business person. There is value and serenity found in using Erik and his crew.

Con Artist. Isnt licensed, takes money doesnt finish job. Go anywhere else.

Thank you for all your help and being able to get there quick and fix the issue .Neat clean efficient

This guy stole my deposit and did no work-have the attorney generals office looking into his business practice- STAY AWAY

Erik was very patient and even I was driving crazy with phone call and text he came and fix the problem.

125$ just to come out, weekend maybe 400

Highly experienced service and a wonderful guy

Very nice company

Just a nightmare

The worst