It was fast and quick my daughter first piercing.

I always have great experiences at both pagodas at the bayshore mall.I had my left ear pierced here about two years ago to make both ears pierced . The girl who did the piercing was so sweet and did a better job than the tattoo place that had done my right ear prior.I am always happy with the quality of the Jewellery. It’s easier to look into the kiosk than be followed around in a larger Jewellery store.Two very nice sales associates helped me pick out and attach a charm to my locket . The young lady and the gentleman were very helpful and so nice . Great staff all around. Thanks!

Please save yourself and dont shop here , the assistant manager charged my card over 400 dollars told me it was declined , than charged me CASH. I didnt realized the money was pulled from my account till the next day , went to the mall with my bank on the phone and Jen was acting as if she never did the TRANSACTION ! Im so sickened at this point im taking legal action , I will never shop at pagoda anymore . Mind you the chain i purchased was for my memorial pendant of me and my father 💔 wish I could rate lower . Shame on this pagoda.

Jennifer was very busy but was very patient and great with our girls. We had both of our daughters (9 and 5 year old) ears pierced and we did not feel rushed. Jennifer took her time and made sure the mark was in the perfect spot before she pierced them. Girls are very happy and they look great.

I have a problem returning an online order. The policy said 90 days exchange. The chain broke after 4 weeks. Store dont have exact one for exchange and customers service on the phone is the worse. I spend 45 min on the phone and website dont have review section.DONT BUY FROM THEM!!!

Few months ago I brought my baby girl to get her earrings and the staff were really sweet and responsible with my baby. Just paid for the earrings.

Garbage

Receipt said full refund in 30 days. I took back the item in 24 hours and they tried not to honor the receipt stating their manager walked away for lunch and said no more refunds. Full of you know what...we were no having it and had to fuss for 15 minutes to get our money back.

I bought my daughter two pairs of earrings that I thought were cute, one broke while putting on and the other pair broke the next day. The quality is so cheap it shouldnt have been sold to anyone.

I got my ears pierced here 6 different times and each time my ears got infected. My mother also got her ears pierced here and everything was fine except for the fact that the holes are so tiny! Never again!!

I bought a necklace for my mother. First bad sign was when she signed me up for protection without asking me. I dont appreciate random people spending my money. Next they couldnt get my card to work, and kept insisting that it was a problem specific to my card, essentially shifting the blame to me. I said nothing. Next they begged me to go to the atm so I could pay them in cash. Omw to do so I check my balance and noticed that theyve already charged my card. I go back and they apologize. Again I say nothing. Now its Christmas day and I wake up to realize that they charged me twice for that transaction. Bc of the holiday Im going to have to wait 3 days to get my money back. Stay away from this place and save yourself a headache. The girls are nice but incompetent. For Christmas they stole my money!

I went to get baby ears pierced she is 2 and a half months old have first round of vaccinations and the piercer refused to pierced her ears

They pierced my ears in the wrong spot now they are uneven and they kept saying it looked fine when it really wasnt , they blamed it on my ear being longer than the other one but that was not the issue therefore I totally do not recommend getting your ears pierced at pagoda

Bad place.