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ABC Warehouse
5700 Beckley Rd, Battle Creek, MI 49015, United States
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ABC Warehouse
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Ro
Review №1

Awesome experience working with Chris, the store manager. He did a wonderful job finding what my wife & I really needed for our new home. His positive attitude and attention to detail was refreshing especially after my wife & I dealt with a bad experience from a different company recently.Thank you Chris!

Br
Review №2

We went to multiple different stores looking for a new refrigerator, and couldn’t get anyone to even walk over to help us. Walked into ABC warehouse and Chris greeted us immediately, asked what we were looking for, and the space we had. We told him and he pointed out our options right away. He helped us with financing and got the delivery set up, everything was quick and easy! We will be back for any future appliance needs!

Du
Review №3

Still got great selection in everything. Dont forget about this place. I love my sound system

Ja
Review №4

Great service from Chris. He always goes above,and beyond.

Tr
Review №5

My daughter is building a home and we had went to Home Depot who treated her as if she were a nuisance for needing to order appliances for her new home. They basically said “sorry we can’t get appliances at this time so you’ll have to figure something else out”. They tried to sell her Samsung and LG appliances which have terrible reviews, you can’t get parts for, and no repair shop in a 3 county radius works on them. So as a last result we thought we would check out ABC Warehouse, and thank God we did!! Our salesman Chris Voss was such a pleasure to work with. He was knowledgeable about all of the appliances and was able to answer all of our questions and provide us with additional information that we hadn’t considered. He gave us deals on all of the appliances and warranties and made the financing process a breeze! Chris made the whole experience fantastic and we now have appliances ordered!! Definitely changed our mind about ABC!!

Ci
Review №6

After dealing with 3 1/2 months of Home Depot & Lowes losing or cancelling my order for a washer, it was ready to be picked up at the store in just a couple of days at ABC Warehouse!! Thanks guys!!!

De
Review №7

From start to finish my experience was great, had an awesome salesman named Jay who answered all of my questions, he helped me find the perfect bedroom set for my 16 year old son, found a dining room sets & tables that coordinated perfectly with my color scheme. Chris worked hard to coordinate my delivery around my busy schedule and made me aware of items that were on back order and when they were expected to come in. The Delivery guys were courteous and on time. This has been the best furniture purchase from start to finish that I have ever had. Thanks Jay, Chris and ABC warehouse for making my experience so amazing. Made a purchase at Bobs discount after this purchase and I’m still waiting on my furniture (a total disaster that review will be coming soon) wish I would had purchased everything from you guys. Nevertheless I would definitely recommend ABC warehouse in Battle Creek, Keep up the great work!

Ba
Review №8

Ive been shopping with ABC Warehouse,particularly with Chris Voss for a few years now.And out of all the furniture stores I could buy from I wouldnt dare go anywhere else,for furniture or appliances.Chris and ABC Warehouse went above and beyond providing excellent customer service on all levels.And being in sales myself,I know very well what good service looks like. Thank you Chris for being a man of integrity and super super super good customer service skills.And if you ever decide furniture sales isnt working for you,reach out.I could put you in touch with some people that would love to have you on their team.

Da
Review №9

Wow, nice sales team matching prices good selection great experience

Ro
Review №10

Chris was great this is the 2nd time he has helped us

Di
Review №11

I had a great choice and great customer service thank you very much to the manager that was on today that sold us the chair for the nursing home.......

Kr
Review №12

Chris Lewis helped me out today! Very personable, friendly and knowledgeable. Good customer service skills and with his personality, he’s in the right career.

A
Review №13

Purchased a full set of appliances from Chris Voss today! He was extremely knowledgeable and helpful. I will 100% be going back to him for all future needs! He is a stellar salesman who made me feel valued and appreciated as a customer!

Mi
Review №14

Went in store, looking for a bed, dresser, 2 tv’s and a chair. Had exactly what we were looking for and he shaved the price and gave us free delivery. Delivered on time fast n set everything up. Super happy. On the flip side, Loves furniture still hasn’t delivered my new sofa from 3 months ago, delivered wrong one twice, scheduled 4 no call no show deliveries since. Crazy.

Ke
Review №15

We came in looking for a full size bed and box springs. We were immediately greeted and assisted. We found what we were looking for and were out within 30 minutes. Great service.

Li
Review №16

I purchased a new washing machine at ABC Warehouse as I have purchase many appliances there over the years. Always had good service and respect from their associates. I had my washing machine delivered and installed this last Tuesday, however I couldnt get any Cold water to come through my machine. So I called the store immediately and they said they will get back to me and call the delivery guys to come out and fix it. The next day I still had that not heard from anybody and the third day I still had not heard from anybody. Then I got a hold of Chris Lewis, the manager of the store, Thursday night, and he was sensational! He was very apologetic, very energetic to resolve my issue, and did so in a very friendly and professional manner. And this morning, the delivery guys came out and my cold and hot water lines were installed opposite so they corrected it and then they leveled it and they even fixed my French door that opened in front of it as an added bonus just because it was rubbing on the floor. I couldnt ask for better service from everybody but I especially want to give a shout out to Chris Lewis for making this happen and following through. You have a good associate there that seems to care sincerely. Thank you very much. Linda Roche, Battle Creek. MI

Po
Review №17

Very satisfied with my purchase of my new refrigerator. I was very impressed by them working me in to there delivery schedule as quickly as they did. Great service!

Co
Review №18

If you want an amazing deal this is the place to go! They will surely make it a happy experience.

Ma
Review №19

They sometimes on select occasions have competitive prices, but rarely. Even then the only reason to even consider coming to ABC Warehouse is if by chance the other same or similarly priced place is sold out. Otherwise do yourself a favor and save a ton of headache and go to the other place. Whats so bad about ABC Warehouse? On the surface they just appear to be a business thats privately owned and has been for years, which is great.........except its clearly gone to their heads as everytime Ive been there, even back in the 90s, the treatment was the same wherein I didnt act like it was a prestigious honor to be allowed to shop there and so they threw in one little annoying thing to adhere to after another just because I havent been kissing up to them all of these years. See? Its not about them making simple sales and sending you on your way, its about them deciding if they like you personally and going from that. If they personally like you your fine, if they dont then theres umpteen people whove already been banned from there just at the BC location alone and those in the middle ground sorta speak just get hassled everytime they go there. Naturally any sales person there will either deny all of this and/or make it sound like its solely the fault of that customer, but no. They quickly develop a personal opinion of people and go from that. This isnt a business to be at unless you have a universally brilliant personality that can assuringly win these guys over, cause thats the only way things will go even remotely acceptable for someone shopping this places dwindling selection. Only upside is that in addition to occasionally competitive prices is equal quality as places such as Walmart & Best Buy for the same & similar stuff they have. Their merchandise aint bad at all, just good luck getting along with them and getting them to get along with you as well. See, thats the problem, it shouldnt have to be about if they like you personally or not, but regardless of what they say that really will determine if you have a good experience there or not.

La
Review №20

JOHN HAS BEEN OUR SALESPERSON FOR YEARS. HE IS GREAT GOOD PRICES FRIENDLY GREAT DEALS.

Br
Review №21

Employees are friendly, clearance has nice deals.

Ja
Review №22

Got the bed quicker than any other place! The staff are so polite!

Ge
Review №23

Chris always helps me find the products I need!

br
Review №24

Always buys my appliances and furniture here. Excellent prices and the manager Chris always give me the best deals.

Ri
Review №25

Good service at Battle Creek. Ask for Cody. Got me a great deal on a tv. Merry Christmas.

Ha
Review №26

Even if they tell you that they have stock in the warehouse doesnt mean youll get it right away or at all.

Ti
Review №27

Chris Lewis assisted my husband and I with a washer. He answered our questions about what brand, size, warranty, how this one does compared to others. We felt he was very honest as well as he wasnt a pushy person for the sale. He gave us time to mull it over. When we walked we were very confident in our purchase. Thank you Chris Lewis for helping us and not talk down to us but talk with us. Other places need to take lessons on this.

Ri
Review №28

Go see Rick gates hes the best sales person hes very helpful and knowledgeable and will try to give you a great deal

ju
Review №29

After a horrible experience with Loves Furniture, I went to ABC warehouse and had outstanding service from start to finish. I would highly recommend this company.

Ro
Review №30

I had been exploring all the Black Friday deals for a kitchen suite online and just happened to be in the area & stopped in to see if ABC could beat the online deals. I really didnt think anything was going to happen, just looking.Chris Lewis was wonderful! He checked out the online deals and helped me to get a better deal! He was amazing! No pressure! He was courteous, pleasant and hard working to get me better quality at a lower price for well over an hour. He loaded up a Microwave and Dishwasher from stock to save me some delivery charges.The delivery men were also great. They were careful in bringing in my range and refrigerator, put them in place, and discarded the packaging on our burn pit as requested.I couldnt have asked for a better experience. No damage to any of the appliances and everything has been working great these past 2 weeks!! I just love my new kitchen!!THANKS CHRIS LEWIS FOR ALL YOU DID and ABC FOR KEEPING THEIR WORD...Closest thing to Wholesale!!!

St
Review №31

Half the time when ever I have car electronic needs I come to ABC. I had been casually shopping and then started looking around at different locations. I came into ABC portage and then ABC Battle Creek and met Todd. He knew all the specs on what I was looking for from deck, to speaker cable and camera’s (take note local cops and bad drivers). I assumed it would just be another day shopping but the knowledgeable staff got me started while waiting for Todd’s shift to start. They where happy to work w me to use my old amp and sub as well. ABC sealed the deal with the best prices around as I have grown accustomed to them meeting and setting reasonable honest and realistic expectations. Definitely stop by and see the great team at Battle Creek ABC and all ABC’s in SW Michigan. And also it felt good to support the local and state economy by shopping at a Michigan based company! Take this former Marines word for it.

Kr
Review №32

Our salesman, Christopher Lewis was very helpful. He was right there when we had questions and gave us just enough alone time to discuss our options. I hate pressure sales and Chris was great to work with. We found what we were looking for and in the price range we wanted. Had short chats with the. Other staff and they were very friendly too. Thanks to all ABC staff.

Sc
Review №33

Chris Lewis was very attentive in our needs! He got us the best deal for our dollar! Very knowledgeable and was willing to wait on us while we were very undecided on what we wanted! We will be back! Thank you Chris L.

Je
Review №34

Didnt know this place was back there...so far off the road. They hooked me up with a nice refrigerator in a pinch..thanks

C
Review №35

💖 love this place

Li
Review №36

Just got washer and recliner delivery and sales was great definitely recommend this place

Da
Review №37

Ordered a mattress that was supposed to be there 2 days later, never showed up. Got a refund. Wont go back.

Br
Review №38

Friendly and they will work with you on price. Delivery available.

Du
Review №39

Chris Voss always makes for a great shopping experience at ABC. Whether you are shopping for a TV or appliances to outfit your house, Chris’ product knowledge and customer service always leaves you walking away with a great experience. In addition, I have never experienced a time where ABC couldn’t match or beat a price.The entire ABC crew strives to offer an excellent shopping experience.Thank you Chris and ABC Warehouse!

ja
Review №40

Very nice

Ch
Review №41

Even though I wasnt prepared to make a purchase today, the salesman was most helpful!

Jo
Review №42

Great service! Great prices! And great people! Chris V. was awesome in helping pick out our soundbar. 30 minute drive to the store for me is worth it.

Da
Review №43

Thank you Chris; always the man to see for appliances. Thanks again. David&CathyAnthony.👍😊

Am
Review №44

You will be very surprised by their excellent customer service and fair prices.

Ro
Review №45

My go to abc warehouse

Re
Review №46

The team was great! We went in for an entire house of appliances. Service was great. Price was great. Everyone was very helpful.

Ea
Review №47

Always will go to ABC great salesman

Ca
Review №48

The manager Chris Lewis was extremely helpful and gave us excellent customer service.We purchased a washer and dryer from him.We will recommend to our family and friends to visit this location for their needs.Camella Eutsey.

Mi
Review №49

We had really good service( thanks Jay) but all the guys were really nice they made us feel welcomed and were just as nice when our daughter came in a few minutes later. Im only giving 4 stars because inventory was low, thats to be expected in times like these and thats no ones fault

Qu
Review №50

Helpful! Great prices!

Sa
Review №51

My husband and I had a wonderful experience at ABC Warehouse in Battle Creek. We purchased a washer and dryer for an increadible price and we love it! We have also purchased a 65” TV. Prices are unbeatable and Chris Lewis is the guy you want to ask for help!!!!!! Awesome customer service, not at all pushy, yet extremely helpful! Thanks again Chris Lewis!!!

Le
Review №52

I moved to Battle Creek recently and desperately needed a stove and fridge. The staff here are amazing and the manager is such a sweet guy. I got an amazing deal with no issues and I did not feel pressured into getting something I didnt want. When you walk in you feel like the staff treat each other like family. The products are all well priced and you always see major deal prices throughout the store.

Ro
Review №53

Lucky to find anything, didnt have much in the warehouse either

An
Review №54

ABC Warehouse Salesmen Seth has great customer service! He offered to come into help with the transaction on his day off and followed up after the appliances were delivered.Chris the manager was very helpful and professional the day we went in!Received at great value on our washer and dryer.

Ja
Review №55

Absolutely do not shop here. They make promises and then do not order your product and have no communication or accountability. Kimberly is a terrible sales person and after 2 weeks of lies and not receiving our product, the manager attempted to rectify the problem with a cheaper product for the same price I had already paid. Spend your money anywhere else because they will take your money and not actually give you the product that you paid for!!I figured I would give an update as were were contacted by the regional manager. They convinced us to order the upgraded stove which was there when we were able to pick it up. The only reason that the manager stated we were able to find the stove cheaper was because those ones are dented, scratched, rusted ect. Well. when we pick ours up, guess what?! It is missing paint and rusted underneath. They are supposed to be sending us paint to repair the side that is missing paint but at the end of the day they just wanted the sale and a good review.

Sa
Review №56

Great experience, Chris was very helpful in helping me to find what I was looking for!! Also in setting up the delivery and installation! I couldnt have asked for better service!!

je
Review №57

We just picked up our LG dishwasher and couldnt have had a better experience. Our salesman was very helpful and knowledgeable, and he also beat all of the local competitors prices. I recommend ABC Warehouse to anyone thats looking for a great deal.

Ch
Review №58

Chris Lewis the manger was so helpful on getting me and my boyfriend a great deal on a washer and dryer. He was very polite and down to earth.

Ci
Review №59

We were promptly waited on. Our questions about the appliance we were interested in was immediately answered. The salesman was very knowledgeable and was willing to work with us on price.

Me
Review №60

I went into the store looking for a washing machine and I walked out of the store with cookware glassware a washer two TVs vacuum cleaner oh, I was so thrilled with the service and pricing I will go back to that store before I look anywhere else especially for appliances beds furniture and small things for the house it was great!!!!

Na
Review №61

Me and my fiancé went to ABC warehouse to look at some furniture and me being me was very indecisive about what I wanted. I kept changing my mind, Chris Voss was helping us, thank God for him he was so patient and accommodating to all my questions. He mad us feel comfortable and not rushed! Thank you Chris Voss for always helping me! I look for Chris every time I go to ABC warehouse, he’s not hard to find with his big smile!

Au
Review №62

I would like to send a shout out to Chris Voss In the battle creek store, who did a fantastic job selling us our washer and dryer set and even sold me on a new bed all in ONE DAY! He beat any price I looked at in the big box stores - He is very professional and personable, He makes you feel right at home as soon as you walk in! Thank you so much we will be coming back and I will be recommending!

Ti
Review №63

Chris was very helpful helping us get our dishwasher and stove. He also worked out a great deal. I will definitely be back!

Je
Review №64

Saved money and ready to spend some more

la
Review №65

Great prices great staff

Mi
Review №66

I have been a customer of Chris Voss for the last 7 years and he has ALWAYS provided me with prompt, courteous, and professional customer service. His knowledge of the product line is extensive and he has gone above and beyond the call of duty on several occasions to provide me with the service one would expect from a company like ABC Warehouse. He is an asset to your public image and I will continue to business with you as Chris has made my shopping experience a joy and pleasure.Michael Neville

Ti
Review №67

The manager is always helpful and friendly and I would always work with him again

Ja
Review №68

Our bed didnt even last 6 months before it broke!

Ca
Review №69

Awesome salesmen. They gave us a better deal on our new washer than what Sears had for their going out of business sale. Also the salesmen their were very helpful.

Me
Review №70

The 2 salesmen I worked with were not very forthcoming about delivery details and did not inform the drivers my bedroom furniture would need to be assembled by them. I also was not informed all of the furniture packaging would be left in my driveway. Was not impressed to go outside and see foam and plastic strewn across my front yard. Not cool.

Sa
Review №71

Today was my first time buying anything for myself from ABC and I couldnt have asked for a better experience. Chris V., the store manager, was very helpful and made the decision process easy. I would definitely recommend ABC in the future!

Be
Review №72

My wife and I have had trouble the last few years with washing machines and have went to the usual places like Lowes and Menards so we tried something new. We were greeted immediately and asked what brought us in. Chris Lewis asked us a few questions and brought us right to a washing machine we needed. Now one of the things that sold us was he could have taken us to the expensive large machines for our family but he didnt. My wife was pretty adamant about not having an agitator and I asked what was the difference. Chriss knowledge on the machines changed her mind. He worked hard for us and we are happy so far with our purchase.

Jo
Review №73

Love my job we get you your stuff delivered right away

Li
Review №74

I looked online then called my local store, I talked to a nice man Chris Voss who understood my questions and when I went to the store knew exactly what refrigerator would fit my familys budget and desires. I would recommend this store the prices are right and everything was explained to me about my purchase. UPDATE: love my new refrigerator however wanted to mention the rudeness of the delivery guys... could had done a better job.. they were in such a rush that the Styrofoam packaging and plastic was brought back to me from my neighbors when it blew in their yards.

Pa
Review №75

I had a great experience replacing my dryer. The sales person Andrew Snow was very knowledgeable about different types dryers and warranty. He made the experience easy to purchase a new dryer.

An
Review №76

I went to look for a freezer. I ask Seth Castelein for assistance. He worked with me until I could afford one that fit the needs I had. This item was for a family that lost everything in an apartment fire. You are the Best!!! Seth and ABC warehouse.

Mr
Review №77

Ask for Chris! Helped our Boosters organization out with a great deal on a couple appliances. I definitely will be going back to look at a bed. Thanks for all the help!

Ki
Review №78

Chris Voss is the best! Always the lowest prices and the best deals in townThank you for another awesome experience!!!Tim & Kim Walker

ME
Review №79

Makes you feel like your at a car lot ! You walk in and have staff down your throat ! However, we were extremely happy with the manager Chris. He stayed over for us and didnt pressure us on anything.

Ta
Review №80

Chris was amazing! Great customer service. 🙌🏼 And got a great deal on a tv. 😎

An
Review №81

Chris Lewis was very professional and friendly. He helped me find the exact appliances that I wanted and and made sure all my questions were answered. I felt very satisfied with my visit!

Do
Review №82

This the best place to shop they have it all and the employees are great

Tr
Review №83

I watched a fight between a customer and employee one black Friday. IN THE STORE.entertaining but not so safe.

An
Review №84

I had lots of questions about refrigerators and Larry was very helpful...after checking on about 6 of them about price...color..and size...i purchased one...thanks Larry...

Mo
Review №85

Friendly staff, clean store, wide variety of merchandise, and extremely reasonable prices. The pleasant and not-so-huge feel of the store kept it from being an overwhelming experience. Store manager Jonathan Herendeen was so kind and helpful, and he alone made my experience worth five stars. I will definitely be returning.

Jo
Review №86

I will never be back in that store again. Very unhappy with my entire experience and purchase

Ca
Review №87

Love these guys!! Go blue!! I’ll be back, service was great along with prices!!

ra
Review №88

This place have everything for your home ie stoves, refrigerators, ect.

Jo
Review №89

Today I stopped in to find the best deal possible for a new stove, refrigerator, washer and dryer. Thanks to the awesome manager Chris I was able to purchase all 4 items including tax and delivery for under 1800.00 and no I did not purchase the least expensive items! I am more than pleased and happy about my experience. I am in a state of euphoria!!! Thanks again Chris!UPDATE:I purchased a black Frigidaire refrigerator and a black Frigidaire stove to match along with a white washer and dryer set. The dryer has a huge scratch on the door that is hard to ignore and I was told they would swap the door with one that isnt damaged and no one has contacted me yet. The stove was the wrong stove in white and not only was it the wrong stove but one side of the stove is caved in. I was supposed to have the washer and the refrigerator installed but they would only install the washer so I have to put a bunch of pieces on the refrigerator and that wasnt part of the deal. The older manager chris went out of his way to bring me a black Amana brand stove that they had there in store. After delivery I noticed that it is missing one leg and 1 oven rack so I called the store today as it was delivered and noticed yesterday after store hours. I was placed on hold for 5min and told that the manager would call me after taking another phone call. Well I waited 4 hrs and now the store is closed. I am not a happy customer at all. I do not have the stove I purchased and now have one with half its function! I have to change my rating from 5 to 2. Not sure if I would recommend them to anyone I care about. Started out great and ended badly.

Gi
Review №90

Nothing in stock and we were either followed by sales guys being pushy and what they did have was overpriced

Mi
Review №91

Good deals. Service was just ok

Li
Review №92

We didnt buy anything, we were checking out TVs, (room not quite ready one yet) but the sales person gave us some very good information regarding TVs

Pa
Review №93

Chris was really nice and helpful with my purchase

Ha
Review №94

Chris provided a warm welcome and professional attitude when approached I enjoy doing business with him

Do
Review №95

Excellent service good prices. Takes a little long to get delivered but we will survive.

Sh
Review №96

Bought a brand new washer and dryer for what I expected to pay for one. I bought them six months ago and they still work great! Delivery was on time and they hooked them up

Da
Review №97

John and Chris were phenomenal. They work with me to get what I needed and were very professional.

Br
Review №98

Christopher Lewis was very helpful and quick to answer questions and very knowledgeable on the the appliance we bought. Definitely will be back.

An
Review №99

Great customer serviceGreat selectionGreat prices

It
Review №100

Always ask for Chris 😊 (The manager) He is such a great guy

Information
14 Photos
100 Comments
4.2 Rating
  • Address:5700 Beckley Rd, Battle Creek, MI 49015, United States
  • Site:https://www.abcwarehouse.com/
  • Phone:+1 269-979-7654
Categories
  • Appliance store
  • Camera store
  • Car stereo store
  • Electronics store
  • Furniture store
  • Kitchen supply store
  • Mattress store
  • Home audio store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:12–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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