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Richards Honda
13413 Millerville Greens Blvd, Baton Rouge, LA 70816, United States
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Richards Honda
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Da
Review №1

Sonja at Richard’s Honda in Baton Rouge was so wonderful to work with! She made buying my new car and trading in my vehicle easy. My new Honda Accord is beautiful! It came in from Houston within the allotted time frame, even with Hurricane Ida. When the car arrived it was cleaned, detailed & gassed up! I arrived and Sonja sat in the car with me to show me all the technology and hooked up my Apple play! It was a wonderful experience!

Ty
Review №2

Sonja was amazing!!! She was helpful without being pushy and didn’t push us to one car or another - just listened and advised. We will be back to buy from her again!!!

Je
Review №3

Bought a 2021 Accord Sport 2.0 T on 10/16/21. My sales person was Karyn ( think thats how she spells it. She went above and beyond in helping me. This car isnt easy to come by, but she kept me in the loop. Let me add this, Richards is NOT tacking 1 or 2000 dollars to the MSRP like other dealers . Great finance department, and great sales manager. Great people to buy a Honda from .

La
Review №4

I had such a great experience working with Sonja at Richards Honda! She was warm, kind, inviting, and very knowledgeable about the cars they had. So glad she was there to help me purchase my first car!!!

Ca
Review №5

I would like to special thank our Sales Consultant Mr. OJ for his loyalty and kindness as we search for a vehicle. We appreciate him for all he did to make should we was very satisfied with our new purchase (Honda CR-V SUV.) We love it! Also, thanks to our Finance Manager Mr. Jeff Rodgers and Mr, Curtis Hopkins for going over and beyond to make our purchase affordable.

Sy
Review №6

Karen helped me get the car I wanted with a good rate, the finance manager helped me to understand the terms of the contract as well. Overall a helpful team and great staff. 10/10 would recommend to purchase from Richards Honda.

Da
Review №7

Justin at Richards Honda was great. Was very helpful and made our purchase easy. Top notch people at a dealership that I would purchase from again.ThanksDavid

Sh
Review №8

Excellent service from Jamira Jackson. The total experience was impeccable. She’s very knowledgeable, caring and beyond professional. The financial manager was very courteous, precise and expedient. Great experience from the beginning to end in merely less than 2 hours. This dealership come highly recommended!!

Ea
Review №9

I brought my 2018 Honda Civic in for routine service and ended up doing an upgrade to a 2020 Honda Civic! OJ was my salesman and he went out of his way to make this deal happen for me! He not only is a great salesman he also took time to actually talk to me. For a salesman to take time to actually ask about your day and listen to you talk about little things means a lot. If you’re looking for a great deal go check out OJ! I love my new ride and the sales experience was AWESOME! He even took the time to put my plate on front! Thanks OJ!~Earline Brent

Lu
Review №10

Mrs. Sonja at Richards Honda was awesome to work with. From the first few moments of our conversation until the delivery of our vehicle, was a pleasant, hassle free experience. Mrs Sonja was very informative and knowledgeable about everything I had questions or concerns about. She even hand delivered the vehicle to us in the middle of nowhere for my daughters college going away party. I would highly recommend giving her a call if your interested in purchasing a Honda.

Ad
Review №11

I had such a great experience when I went to Richards. It was my first time dealing with the purchase of a car, and they all made it smooth and easy. Special thanks to my Sales Consultant, Michael Winfrey. He was patient, calm and helpful throughout the process. Would 100% recommend!

Ke
Review №12

Sonja was AWESOME!! Easiest car buying process ever. Love my 2021 Civic! Very accommodating and will recommend Richards Honda to anyone!!

Lo
Review №13

Salesman Alvin Washington is the best!!! Quick and Professional.. The customer service was superb.

Sa
Review №14

My husband and I went to see Sonja and she was so pleasant to talk to. She worked hard to get us a great deal and even brought out a huge, pink bow to put on the car for a few pictures! Flawless purchase and comfortable environment. I HIGHLY recommend Sonja and the Richards Honda Team.

As
Review №15

My first brand new car! Kylan and Alvin were so awesome, fun, and real! They did such an amazing job matching me to my car! I bought a honda civic sport hatchback and I absolutely love it!!!! Thank you guys so much for helping me through a hassle free experience! We will be back for our next purchase!

Br
Review №16

I recently had the pleasure of working with Sonja at Richard’s Honda in Baton Rouge while purchasing my new truck and I have to say it was the best buying experience I have ever had. Not only was she willing to work with me on finding the best truck to fit my needs but she went above and beyond to follow up with me, make sure I was happy with my new purchase and I had everything I needed. Next time I am in the market for another vehicle she will be the first person I will look for.

Ji
Review №17

FROM THE TIME I GOT THERE, TIL THE TIME I LEFT, THE STAFF WAS SO NICE AND FRIENDLY. THE PROCESS WAS EASY, AND QUICK! NO MORE THAN 2 HOURS FROM START TO FINISH.MR. STEVEN WAS THE GREATEST.MR ALVIN WAS MY SALES GUY, AND HE WAS GREAT. HE LISTENED AND HE DELIVERED.MR. CHAUNCY WAS THE LAST STOP OF THE NIGHT AND HE WAS GREAT.EVERYONES ATTITUDE AND PERSONALITY WAS PERFECT. EVEN OTHER SALES MEMBERS GREETED ME AND MADE ME FEEL WELCOMED. I WASNT RUSHED. I WASNT FORCED INTO SOMETHING. I HAD A WONDERFUL PURCHASING EXPERIENCE! AND WILL DEFINITELY RECOMMEND EVERYONE TO GO THE RICHARDS HONDA. AND GO SEE MR ALVIN WASHINGTON.

Mi
Review №18

I had a great experience with my sales person OJ. He went over and above in helping me pick out which vehicle I wanted. He helped me weigh the pros and cons over each vehicle that I was interested in and I was able to make the choice and I could not be happier! OJ went over and above to get my needs met and to get me in my new car!! If you are looking for someone who truly cares about getting you into a great car, then give him a call!!! Thanks OJ!

De
Review №19

I recently purchased a new 2020 Honda Civic Sport from Sonja Cotter at Richards Honda. She was so nice, patient and answered all of my ridiculous questions. This was my first ever car purchase and she walked me through everything making me feel comfortable and confident. If you need a new or used car, please go see her! She is the BEST!

St
Review №20

Our buying experience with Richards Honda was incredible from the start. Our salesman, Michael Winfrey, listened to our needs. He had a group of vehicles for us to look at, and we never felt any pressure to chose one. He let us lead the buying experience. There was very little haggle over price or trade value. Fair prices all around. Overall, we could not be happier with the buying experience. Service after the sale has been great, too. We will definitely be returning for our future car needs.

Wa
Review №21

Great. OJ was my salesman. He was very helpful and got things done quickly. Even with this crazy market, I was able to get my new Hybrid Cr V the very next week, and I love it.Thank you OJ.

Ti
Review №22

Sonja Cotter was extremely helpful and patient. I had a great experience working with her at Richards Honda. I am enjoying my new vehicle and would definitely recommend her for your vehicle needs.Tina Jones..

Jo
Review №23

I purchased my 1st new car ever from Sonja. She was awesome and worked with me and was able to get me the color I wanted. I originally was just looking but once I met her and was able to get more information about the car that I didnt know I had to buy it then. I didnt feel pressured or anything just felt informed and left feeling like this was a great decision. Thanks Sonja.

Te
Review №24

The staff here is amazing. Everyone is so nice and so willing to help no matter what . They will make sure you leave satisfied. I would like to thank Steve, Jamira, and Jiran for helping with everything I greatly appreciate them for everything.Please visit them, they will get you right!!

La
Review №25

Tracey and Jamira went above and beyond to make sure me and my daughter got exactly what we wanted excellent customer service and they always kept us up to date on what was going on you ladies are the best thank you so much

Jo
Review №26

Sonja (sales) and Steven Garic (finance) are the best. They are not super pushy and will give you time to decide. They worked their magic so we can get our first Honda.

St
Review №27

Thank You!!Jamira Adrienne & JeffGreat customer service

Ti
Review №28

My experience with Sonja at Richards Honda was everything I could have hoped for. Sonja worked with me to make sure that every little detail that I, a busy mother of 3, wanted and needed in a vehicle. Whenever it was go time to make my vehicle purchase, it was honestly the most smooth and fast vehicle purchasing experience that I have ever had. If anyone, and I mean anyone is looking for a new or used vehicle contact Sonja at Richards Honda in Baton Rouge!! She has represented Richards Honda well and I am so excited that she was the Richards Honda representative that I had to work with me on my purchase!!

Mi
Review №29

My first experience at Richard’s Honda was the BEST experience I’ve ever had! My salesman Mr Donald Bailey was WONDERFUL! He was patient with me and he made sure i had the right vehicle! He explained everything to me thoroughly! Now i have a 2021 Honda Civic Sport(Red)! Thank you so much Mr Donald and I’ll definitely coming back to see you again!!

Ke
Review №30

Just bought us a new truck from Mrs D, Kaleb, and Steve at Richards Honda and they made us feel like family! They worked with us! Got our price and payments where we needed them to be and gave us more then we thought we would get on our old bucket of a truck! Thank yall for making our family feel so welcome! 10/10 recommend!

Fa
Review №31

I had a wonderful experience with my salesperson Ky. He listened to what I wanted and sold me an awesome new Accord. Everyone else at Richards was also great to talk to. Highly recommend!

Ka
Review №32

My salesman Nathan K .was very pleasant Delivery was wonderful.The only thing was with the financing the finance manager had my paperwork preprinted with all kinds of extra fees Oil changes extend warranty which totaled over 5k lol not corrected the situation to my satisfaction with no money down Interest rate super low and a reasonable. Monthly payment all in all I’m happy I received the deal I wanted period thank you Nathan

Je
Review №33

Sonja was awesome today! Got the SUV I wanted at the price I wanted with no hassle. Very easy process and I love my new car. Thank you!

ME
Review №34

Adrienne Cavalier was very knowledgeable about my Honda Pilot. She was professional, honest and easy to work with. The whole process and experience was excellent at Richards Honda.

Ja
Review №35

OJ was very courteous and professional. He gave me the best experience I’ve had so far purchasing a vehicle. Thank you!

ro
Review №36

Michael Winfrey was a great help getting me set up with my new car. Very friendly and helpful!

Em
Review №37

Purchasing a car can be a daunting task, however with the help of Michael Winfrey the process was made easy. He was extremely patient and knowledgeable. I am extremely pleased with my purchase. If you or someone you know is in the market for a vehicle, come to Richards Honda and ask for Michael Winfrey!!!

Ha
Review №38

I walked into the dealership on Tuesday evening and was brought to Ms. Dawnada gage. I was met with a bright eyed ready to go lets make a deal that works for you individual. We did not get an answer right away. The next Ms. Dawanda stayed involved all that day with the sistuiation at hand. We still did not get an approval yet. The next day she called a state dwe needed a few more items it was her day off mind you. However being her day off she pushed through to get us to a place of being able to come in on Saturday morning and I am walking out with the car that I want. I know there is other people involved such as finance managers and banks to everybody in there perspective thanks however ms dawanda gage deserves a complaint and acknowledgement for all her effort and hard work for the company and the customer THANKS MS. DEE!!!!!!!!!!!!!!!!!!

Sa
Review №39

Recently purchased a brand, new Honda Odyssey from Sonja. I can’t say enough about how positive our experience was. Sonja made the whole process so easy! No pressure whatsoever. I highly recommend her if you’re in the market. She can and will find EXACTLY what you’re looking for. Just ask for Sonja Cotter!

Br
Review №40

I worked with Ms. Dwanda and she was wonderful!. She showed me all excellent cars all I had to do was sign the papers and walk away with my new car. It was all worry free, stress free, and I didnt have to second guess. She was very easy to work with. I recommend anyone looking for a car to go see Ms. Dwanda!

Jy
Review №41

I would like to thank OJ for an awesome job he did in helping me find the right vehicle for me. I also would like to thank everyone at Richards Honda who was involved in the purchasing of my Civic. If you are looking for a vehicle go see OJ so he can get you in your next vehicle.

Ja
Review №42

I stay in Alexandria but visit Baton Rouge quarterly and always make it a priority to get my car checked out at Richards Honda by Chelsea in service. Shes such a great advisor and is always extremely helpful. I look forward to my dealership visits just because I know the experience will be a great one!

Te
Review №43

My car lease was up and I wanted (and needed) to lease a new vehicle. I was not sure whether we wanted a CRV or Accord. My wife and I test drive both and decided the Accord was the best fit for our needs. Alvin Washington was our Sales Rep and he was fantastic to work with. He new all the info on the cars and worked a deal that was within our means. I never felt pressured and the experience was a very pleasant one. I would highly recommend going to Richards Honda for a car, whether you buy or lease. And dont forget to ask for Alvin!

Sh
Review №44

I went to the dealership not knowing what I wanted, or if I even wanted to make a purchase. However, my sales lady, Jasmine Naylor, provided me with the MOST EXCEPTIONAL service ever!!! We discussed my options and then went on the test drive. While walking to the car, Jasmine went over some of the features of the particular vehicle. During the test drive, Jasmine continued to inform me of certain features. I decided to get the car and the process was VERY quick. Jasmine provided EXCELLENT customer service. The other staff also went above and beyond for me. I was told “Congratulations” by almost every one there. They even put up a picture of me and Jasmine on the big screen TVS, after my purchase. I couldn’t be happier with my purchase and experience at Richards Honda. BIG THANKS TO JASMINE NAYLOR & the Richards Honda Team!!!!!

Ka
Review №45

I worked with Michael Winfrey. He made the experience so easy and stress free. I had so much anxiety about buying a new car but he was very nice and professional. Everyone at the dealership treated us well. Love my new Civic!

Jo
Review №46

Richards Honda and Jasmin Naylor made buying a truck for our son hassle free and quick. They got the price right where we needed it to be and got us out and riding in his new truck in no time. Jasmin works hard to make sure her customers are satisfied.

Ka
Review №47

I loved everything about our experience at Richards Honda. I reached out to Michael Winfrey to purchase a new vehicle for my mom. He was extremely helpful and nice. He answered all of our questions and gave us the reassurance we needed to make this purchase. It was a smooth process and my mom left with a brand new Honda accord. Thank you so much Michael for all of your help! We appreciate you!

Kr
Review №48

Paid over 700 to fix a leak that they eventually found to be from my windshield replacement. They did not provide a rental until one week after they had my car, parts were back ordered, pieces of my car weren’t put back, they charged me more after the windshield company helped to cover the damages the window caused, from a part that wasn’t even needed. They would not waive the charge. After I drove my car a while, I noticed my phone usb will not work/dash isn’t really connected back. They said they didn’t remove any part of the dash but also claimed they removed the carpet to dry it, which was the bulk of the 700 charges. The reason I opted to pay that was upon their urging not doing so would effect electrical components. The connections are not reconnected right or water did damage it and they will not return my call. I left them a vm a week ago. I am furious.

CI
Review №49

I knew what I wanted and was prepared when I arrived. The service was great and the process went smoothly. Everyone was very friendly and helpful from the time I walked in to the moment I drove away in my new car! I would definitely recommend Richard’s Honda of Baton Rouge to my family and friends.

Tr
Review №50

I called about a vehicle on theyre website. The dealer, Mark Patterson quickly returned my call and invited me to come in to look at the car. From the time we walked in the door until the time we left in our vehicle our experience was the best. Our dealer made sure we were taken care of and would definitely refer my family and friend to Richards Honda. The next time were looking for a vehicle, we will return.

Ze
Review №51

Honestly thr first review Im writing as a young adult. I recently came to this establishment after losing my car in a flood a while back. The process was even easier than the last two times I bought a car thanks to the representative I worked with Mr. Winfrey. So far this car has given me no issues and the ones my ma pointed out he took care of. Thanks again.-Saveon

Ma
Review №52

Not too happy after having some time to think on the issue. I went to get my car serviced because of a rattling noise in the back of my vehicle. Turns out, it was exactly what I thought it was. The service guy working with my husband and I let us know the issue and a couple of other things the car could use for maintenance and we agreed to everything except the tire rotation because we know how to rotate our tires. Well once we go to pick up the vehicle, we’re charged for the tire rotation. We decided to just pay for it and go but that’s just grimey and greedy. I chose to go to Richard’s Honda thinking it would be a better option than other places but obviously, it wasn’t. So I definitely won’t be returning here to get my car serviced. I mean, don’t just tack on services if the customer specifically declined it. The total that the service guy told us on the phone was about $500-something when the tire rotation wasn’t added on so with tax, it should’ve been under $700 but we ended up paying over $700. That’s just not cool.

Ti
Review №53

I live in New Orleans but travel to Gonzales and the surrounding areas quite often for business. The best customer service I’ve received has come from Chelsea at Richards Honda. My vehicle was not even bought from this dealership, but Chelsea makes me feel like family every time I come in and doesn’t hesitate to answer any questions I reach out to her with. She’s one of a kind and in my opinion, the best advisor there is! Thanks always, Chelsea!

Mi
Review №54

We purchased a car today and the service was very good. Nathan took good care of us.

Ke
Review №55

Not all dealerships are the same and neither are the sales people. Adrienne Cavalier was exceptional from the first time we spoke until the day the deal was done. She took time and showed me many vehicles allowing me to test drive any and all I wanted to. Additionally, she never pressured me and she made sure I was comfortable with the purchase of my new Honda CR-V. I cannot give higher accolades to Adrienne and Richards Honda for such a sweet experience, if you are need of a used or new vehicle, give her a call.

An
Review №56

If you are looking to buy a car stress free come to Richards Honda. Sonja Cotter was the absolute best sales person ever. She made my first car buying experience so easy and smooth. She was there to answer all of my questions and help guide me step by step through the process. You rock Sonja and thanks again for everything!

Le
Review №57

My wife and i had a wonderful experience buying her vehicle, i would like to say thank you to our salesman Kylan Francis , and everyone at Richards Honda for making the experience a great one!

La
Review №58

OJ was seriously the best car salesman I have ever had. He worked so hard to make sure I bought my first brand new vehicle. They call me to check on me. They make sure I am still happy with my car. They will have a forever customer with me thats for sure!!!!

Ta
Review №59

So grateful for Chelsea in the service department at Richards Honda! My car was nearing the end of its bumper to bumper warranty and Chelsea made sure everything was okay with it before my coverage ended. Always a pleasant experience with her!

Je
Review №60

Tyler my salesman was awesome! He made feel comfortable and welcomed from the day I test drove until the next day all the way through the buying process! Professional, has a great personality and helpful. Didn’t care for the Sales Manager though! Was kind of pushy and cold but I guess that’s his job (business).

Ch
Review №61

Richard’s Honda is the best! Sonja just help me upgrade from my 2019 Honda Civic to a 2021 Honda Passport. The whole experience was seamless, Sonja made the experience exciting and she made sure I got the deal that I wanted. Thanks to Richard’s Honda and Sonja, I now have a sweet new ride!

Ta
Review №62

I went to Richards Honda and purchased a brand new 2021 Honda Civic. This was my first time going to a dealership where I wasn’t pressured into buying anything nor did I feel stressed. Sonya Cotter is the salesperson to see if you want to buy a car there. She’s patient and she will do her best to get you what you want. She’s very nice and made the whole process run smoothly. I’ll choose her every time. 😍

Yi
Review №63

I always get the best service with Derek! He does his job very well!! Always nice and polite! I look forward to him being my advisor EVERY TIME!!!

Ta
Review №64

Micheal Winfrey at Team Honda On Millerville was the best salesman I’ve ever met! This was my first time purchasing anything big in my life and he made my process extremely smooth. As a first time buyer, he made me comfortable and confident with the decision I made. I highly recommend going through Mr. Winfrey when it comes to the car buying process.

De
Review №65

S/O to Micheal Winfrey! One of the BEST car salesmen! Any questions I had, he had the answer, He was very knowledgeable. He made sure I was satisfied with the car I received. I love it! Thank you Micheal & I will be referring other people to him.

ka
Review №66

Michael was amazing! He went out his way to give me a call when new cars came in with their being a shortage in new cars he was very helpful the whole way through.

De
Review №67

The process of getting a new car was very quick here. I really dislike sitting inside dealerships for long periods of time. I was able to view the car & start paperwork from the comfort of my apartment.

Ju
Review №68

Michael W went above and beyond with assisting us. Great personality and down to earth. Did not feel overwhelmed or pressured!

ch
Review №69

Find a different honda place... that can keep your data from getting mixed with other customers data...(or being able to fix the error for over a year...and counting)

Sh
Review №70

The buying experience at Richards was seem less. Eddie, is the man with the plan… kind, courteous, and charming. I stated what I wanted/needed in a vehicle and he DELIVERED! Thanks to the entire Richards Honda Team.

ad
Review №71

My experience was very good.Mr.Micheal Winfrey was really pleasant and very patient in the process of me making my decision with buying my car.The atmosphere was great and everyone was really friendly

Ru
Review №72

Came here a few weeks back and even though we went a different route I gotta tip my hat to Sonja! She did a amazing job with showing us the 2021 Civic and she did it with a brilliant smile!

Br
Review №73

We had a great buying experience with Richards Honda. They were very fast and courteous. Michael Winfrey did a great job during each step of the process.

da
Review №74

Dont waste your time. They will lie to you. Had a verbal agreement and when we arrived they refused to honor it. A manager even validated the agreement. I wasted my entire day off.Update: Richards Honda good evening Chris Brown. While your response appears to be good PR, you have all my information on file and are welcome to call. Or better yet the best response would be honesty and integrity. I never should have been lied to get a sale. This could have been handle before I left the lot.Update: Thank you General Manager Chris Brown for reaching out to me about my concerns.

Ke
Review №75

Brought a car from them recently and the experience was wonderful. Our sales person Micheal Winfrey was very helpful and knowledgeable. I got a nice car at an affordable price.

Cy
Review №76

MICHAEL WINFREY JUST SOLD ME MY BRAND NEW 2022 HRV SPORT THE BEST SALESMAN SO CURTIOUS AND HELPFUL WITH EVERY DETAIL. HE CAN MAKE IT HAPPEN COME SEE HIS HE IS GREAT. I SAY ANYBODY NEEDS A CAR GO SEE MICHAEL HES WONDERFUL ON MILLERVILLE GO SEE HIM.

Ke
Review №77

My car was recently flooded and I took it back to Honda. It was assigned to services and a guy name Racer. He was so helpful during this process. From the constant updates, working diligently with the insurance, and sending pictures. Needless to say he was amazing! It’s people like him that made me choose Richards Honda in the first place.

Da
Review №78

Test drove a Pilot a year ago at Richards Honda and met Jasmine Naylor. She was so friendly and knowledgeable, that I asked for her when I returned this past weekend (3/6/2021), to buy a new CR-V. I highly recommend Jasmine if youre in the market for a new Honda.

Me
Review №79

Our salesman is Mr. Michael Winfrey whose great! He wasnt pushy, aggressive, or misleading! Michael was attentive, patient, and honest! I asked questions and he gave me honest answers. He de-stressed the car buying process. The car sales industry needs more salesmen of his caliber!

Ka
Review №80

Michael Winfrey (Sales Consultant) and Justin Stagg (Sales Manager) did amazing service. Made sure we were attended to efficiently, were given the best results, and ended up with an affordable car! Definitely recommend working with these gentlemen!

Ju
Review №81

I enjoyed my experience at Richards Honda.The staff are genuinely organic, professional and real. My sales Consultant Micheal Winfrey helped me get a vehicle that look good, is good and economical. A 2017 Nissan Altima. They made sure to get me the best deal.

Ke
Review №82

Very friendly and helpful salesman Alvin Washington. No pressure. He arranged the right color and model Pilot that we wanted. Paperwork was the same way. Even bought touch up paint before I left. Richards Honda is the best!

Sh
Review №83

They provided excellent and professional support when helping me find the vehicle of my dreams. Jason V. Was amazing!!!!

Ma
Review №84

Best car buying experience ever! Major shout out to Julian shattack for going above and beyond with helping me with my car buying experience! He made me feel real comfortable with buying my first official brand new car. If you ever need a great sales person Julian is your guy at Richards Honda

He
Review №85

Dwanda Gage helped me with the purchase of my 19 Si. She was very helpful and could drive a standard which made the experience so much better highly recommend her. I had them run numbers a bunch of times and they were very patient. Thanks for the great experience!

Li
Review №86

Jasmine and Adrienne were two of the best sales people you could ask for: Richard’s finance and admin were understanding and patient. If you need a car, go to Richard’s! Steven on finance did all he could to makes sure I had my budget straight. Great dealership!

Am
Review №87

I brought my vehicle in recently for service and Raycer was my advisor. He was extremely helpful and kind. I will definitely be returning back!

Ta
Review №88

Dawanda Davis best sales rep hands down along with Chauncey Robinson finance rep. I walked in not expecting the results i received. Dawanda knew everything there was and when I say Everything I mean everything!! I promise you will not leave disappointed!!

ki
Review №89

We had the best experience from start to finish with our Sales Representative. Very professional, knowledgeable and courteous. Dwanda Davis and Chauncey Robinson really took care of us!

Ly
Review №90

Came in and was looking at a used and a new vehicle. Decided to purchase the used. After only 2 months, decided to go back in to trade in the used and purchase the new one I was looking at. They offered me 10,500 LESS than what I purchased it for only 2 months prior to this. I guess they make all their money on used vehicles. Be careful. I went to Tiger Honda in Gonzales and they gave me a great trade-in.

Ja
Review №91

Awesome customer service!!!!!!Mark A .Patterson (the gentle giant)Sr sweet guy, down to earth made us feel like we mattered very patient!!!!Steve Garic (the numbers man ) found us a better deal then our credit union!!! Thank do much u guys🎉😘

Se
Review №92

The staff were extremely friendly and I can confidently say they were willing and did everything they could for me. They will treat you right. OJ did a stupendous job helping me find the right C-RV for my wife. Definitely give them a chance!

Tr
Review №93

I had the opportunity to work with Ms. Dwanda Gage and I do not regret it. I believe it was a blessing because I just turned in my rental and was carless while being a full time college student. I highly recommend Ms. Gage to be your next car sales woman.

Ma
Review №94

Best place to buy a car and get it serviced! Oil change took 20 mins! Best deal around on my 2021 Accors

Ch
Review №95

I went to Richards Honda unsure, looking to purchase used, but upon meeting my salesman, Gee and Mr. Jeff, I was in great hands. They listened, cared, and took control of my car need situation. I now own a new 2021 Honda with a note well within my budget 😊 Thank you so much Richards Honda and your great team for making what I thought was impossible very very much possible!

Er
Review №96

Best dealership by far! They are willing to work with you and are reasonable. It was a very long drive to make the purchase but very much worth it.

Ta
Review №97

Chelsea is such a sweet and helpful advisor! I know my car is in good hands every time I drop it off to her. It means so much when she updates me on whats going on with it and Ill continue to bring my car to Richards for as long as shes there.

Br
Review №98

Just purchased the 2021 Honda Elite, wanted a specific color, spoke with Courtney and she checked and was able to find that color for me, went in the next morning and Courtney was off so she let Sonja know I was coming in and what i was looking for. Sonja was an absolute pleasure to work with. She has a great personality and goes above and beyond to to cater to her clients. I was able to get my vehicle at the price I wanted and also what I wanted for my tradein. Richards Honda had to pick up my vehicle from another dealership and Sonja delivered it to my office in Hammond the next morning.Steve Garic handled my financing and the process was very smooth. Friendly personality with a little humor thrown in, quick to put you at ease. I have bought many vehicles and this was the best experience I have ever had from start to finish. Thanks everyone for a great experience. Loving my nee ride.

As
Review №99

ANYONE BUYING A CAR HERE BEWARE THE POSITIVE GOOGLE REVIEWS! these are the reviews right after you purchase your car, go look at YELP reviews on how the actual service department is. I had the best experience BUYING a car from Richards Honda, but then the real trouble started when bringing it to the SERVICE DEPARTMENT. I am consistent and pride myself on staying on top of maintenance needed for my brand new car. I just had my tires rotated and oil changed 2 months ago and then today when I brought it to be checked for a tire loosing air they slammed me with oh yeah, well your tread is really bad and you actually need all 4 new tires How in the world did I go from having perfectly good tires 2 months ago to now needing all 4 brand new tires? Mind you also this is a 2 year old car with only 20,000miles on it. I do not drive a lot. I dont mind having to buy new tires if needed, whats suspicious is why was I not told at my last maintenance check that my tires were looking worn? My husband is deployed and I depend on them to tell me when I need something done to my car and they let me down. Also no one explains anything to me, they just tell me sign here, here, and here and you owe $100 have a nice day. They just rush me in and out. I do ask every time too so how did everything look? And every time they tell me everything looked great. But when I ask more questions they always looked at me confused and start scratching their head because they DIDNT EVEN READ THE REPORT OF WHAT WAS DONE! They always run back to the back to ask. So obviously these people are not really checking and are not paying attention. Someone is just checking the boxes and sending you on your way. Also pretty strange that my first oil change that was included for free after purchase was excellent, they sat with me asked how everything was going, explained to me in detail everything that was checked and now every time I go in its nothing like that? They make the process of buying a car so smooth and easy, but good luck with the headache of maintaining your car with the service department! And an oil change takes ALL DAY so be prepared to have a ride when you drop it off. Customer service is awful in person and on the phone, when I call I am transferred a million different times and the call always gets dropped. Also when I bought the extra warranties and policies to insure my tires/rims/windshield it actually turns out it doesnt really cover what was told to me when I bought it.

Re
Review №100

Michael Winfrey helped us tremendously find a nice family vehicle that worked for us. There was no rush or hassle. Would definitely recommend Richards Honda

Information
100 Photos
100 Comments
4.4 Rating
  • Address:13413 Millerville Greens Blvd, Baton Rouge, LA 70816, United States
  • Site:https://www.richardshonda.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 225-341-6650
Categories
  • Honda dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–7PM
  • Thursday:Closed
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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