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The Home Depot
8181 Airline Hwy, Baton Rouge, LA 70815, United States
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The Home Depot
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Je
Review №1

I went in the store today to purchase doorway translation pieces. I’ve been a little overwhelmed by the task of finding the correct ones so today I asked someone to help me. Ja’Vonte was very kind, patient and made sure I was comfortable with my purchase. I really appreciated his patience.

An
Review №2

Great store. Home depot is always great. Never lets me down. If I am sad the sme when I enter the store is enough to make me smile.

Sy
Review №3

This store is so much more than wood and nails. I enjoy the plants as well as the home decorating items. The staff is there to assist in any way thats possible.

V
Review №4

Always helpful getting me my Veterans discount even though I dont have a vic:)

Bo
Review №5

Once again for me, I was looking for a couple pop-up canopies. The web site says they have 4. When I call, I get put on hold and seemingly forgotten. After the loss of patience to wait for help I decide to go to the store. At the store the are none in the location specified. I am customer service for help, they suggest the computer inventory probably isnt correct and try to brush me off. I convince her to get me some help in the department and then wait for about ten minutes with no help showing up. After a second attempt by CS, someone tells her there arent any but the racks are full of inventory that could be the canopies. The pallets are shrink wrapped but its not something that will be looked for.HD has just lost their way when it comes to customer service.

Br
Review №6

Nice customer service and had everything I needed

Ro
Review №7

Hurricane season. It was very hot and muggy inside and outside the store. But the door greeter (Tonganicka) was very nice and courteous. I was in the wrong area and I stop a store worker (Renee) and I think she went above and beyond with making sure I found what I was looking for. Thanks Home Depot….

Ch
Review №8

Im really impressed with Home Depot! They carry so much more than I thought. Of course they have a huge selection of flooring to kitchen appliances to bbq pits & everything in-between!

Su
Review №9

Customer service was good and everyone was very nice and had a customer that was shopping that help us out. Only thing they didnt have was the spray paint i was. Looking for

ra
Review №10

Every employee I came across was extremely helpful and courteous. Very pleasant shopping experience

Da
Review №11

Excellent store very clean staff is personable and help me find the right item I was needing

Ma
Review №12

The guy in the paint Department he was not very help I bought a gallon of paint and ask him some questions about the paint he said whatever is on the label thats what it is after that I had to ask him can he put it in the basket for me he hesitated but he did it he didnt want to, I talked to the salesperson in appliance he was very nice an pleasant to talk to and ask questions, he stayed with me, and made sure I got what I wanted and needed so I am very pleased with my refrigerator freezer,

Jo
Review №13

Great place, wide selection of all kinds of products, and helpful staff - all I expect from a Home Depot!

Sh
Review №14

Grandkids enjoyed watching the ducks walk thru the store

Al
Review №15

Wonderful place to buy items destroyed by Hurricane Ida

Jo
Review №16

I Like Home Depot dont get me wrong but you can never find help when you need it on anyting if you looking for something good luck its there but good luck getting help finding it

Je
Review №17

Have all. Of my yard needs

jo
Review №18

Customer friendly. Knowledgeable

Sa
Review №19

Loved the prices on the Charcoals got lighter fluid too !!

B
Review №20

Nice place to shop, usually has 2-4 electric scooters charged & waiting. I love the gardening section, especially, lots of nice plants!

Sh
Review №21

For the best selection, proce, customer service and top name brands this is the place to shop for any home improvement project.

Gu
Review №22

Always have problems finding things, when asking for help they just point you on any direction

Tu
Review №23

Always have my choice for being a do it yourself. Its in a great location with decent prices. Not far from other locations. Service is good.

Pa
Review №24

Awesome 😀 They had everything that I was Looking for in Stock 😍

St
Review №25

Very helpful people, had all the tools we needed for the project

Ge
Review №26

Home depot the place to go I love shopping there. They have everything you need for your home.

Ja
Review №27

Works were very helpful. He wasnt sure so he stopped what he was doing and went to get someone that did. Thats going above and beyond. The guy he went and got knew the answers to my questions. I was in and out in a jiffy.

Fl
Review №28

Considering that I came here for lumber... I would say I was highly disappointed in the fact that lumber is outrageously priced right now. Here is absolutely no sense in lumber being at the price it is. Thank you Biden

Ha
Review №29

Great customer service, I ordered a water heater from Loew, jumped through hoops, ordered with home depot no hassles my water heater will be delivered tomorrow. Service with a smile

Me
Review №30

Nice employees, well stocked, clean store

em
Review №31

Its a good store but the prices are extremely high

Mi
Review №32

Great atmosphere, l great service, great employee A+, 100%

Ju
Review №33

Garden center is such a mess you can’t get down the aisles. Paint center takes at least 30 minutes to get through because the workers are texting/talking on their phones.

Ma
Review №34

Overall happy with my shopping experience.

Je
Review №35

I only visited the garden department and while Im barely a novice gardener I wasnt impressed with the plant selection. It was basically a cookie cutter variety. All the plants looked healthy and well taken care of and they sell almost everything you would need for your garden it just felt like more of the same down each isle.

Je
Review №36

Bought a water heater, they had it in stock, we picked it up and they helped us load it up. Very nice

se
Review №37

The cashier at returns allowed me to make a purchase. He was really nice and seemed to love his job.

Qu
Review №38

Young punk in garden was talking stupid so I had to educate him.

Ca
Review №39

Still home depot. Its exactly what you expect.

Jo
Review №40

Im neutral on this store. I can imagine the challenges of running this large store are numerous. But, I have overall had a very flat experience here. Somewhat of a busy location. As youd expect a busy Home Depot would , there is pretty much anything youd need. They close off entire aisles to stock so sometimes it feels like 20% of the store is closed at the same time at like 11 a.m.

Tr
Review №41

Didnt feel the lady who answered the phone was very helpful.

Li
Review №42

Was in and out in 15 minutes. Staff was knowledgeable and friendly.

Va
Review №43

I just love shopping at home depot it has everything I need.

El
Review №44

Ms. Verna was very helpful.

La
Review №45

Very poor customer service both on the store floor and awful at checkout

Di
Review №46

Theres a African American that works in the electronic Deployment. Every time I go there this employee give me a hard time. Ive talk too the manager and she does the same thing.i love Home Depot but I may to shop at Lowes. Ms. Callahan Ive been shopping there since 1998.

Sh
Review №47

I Stayed on Flooring waiting on Help about 40 min.

fr
Review №48

Our microwave oven went out and we got a check from the extended warranty we have. My mother is 90 years old and we have done everything virtually all year. We took our first outing and went to your store. Living without a microwave can me very hard. Lol. We were a little up tight but mask and all seamed to be in use we felt safe after we got there. When we got back to the appliances no one was there but a nice man name Fred came over, to help us. He stayed with us and was very knowledgeable .when we decided on the one we wanted, he did everything. Got it down from the top shelf, roll it to front of store, and brought it to the car. He made a trip that I had been dreading into a successful, friendly and professional experience. I wanted to acknowledge an employee who goes above and beyond for your customers.Thank you,Frances Mayo

Yo
Review №49

I went there for those lamps that have the different color bulbs which is so cute and my wait was 0 to none👍

Mr
Review №50

The sales associate was very helpful because Lord knows I had no clue. The check put associate was sweet as well.

La
Review №51

Tried to get help look for a drain for my kitchen sink and I was getting the run around. The customer service is starting to decline.

Da
Review №52

Love the flower selection! very helpful!

Ja
Review №53

Great hospitality great service and very well polite

Do
Review №54

If you are a man, this is where you will be often. Practically every item you need to handle maintenance items, painting, hardware, plumbing, appliances, roofing, lighting, landscaping, and the list goes on! Very helpful associates there if you cant find what you are looking for, or have a question.

Ju
Review №55

Try to find your materials on your own because you wont find a store rep. to help you. Checking out wasnt bad.

Gl
Review №56

Wood prices crazy. One 2x12x16 PT. Wow

K
Review №57

Understaffed.. Hard to find assistance when u need it. 6 out of 10 things they have online will not be in the stores like they say.. Spent a whole day trying to find a particular item at 3 different locations they are supposed to have instock..

Ix
Review №58

Thank you for helping me with this matter

Br
Review №59

They had everything I needed and weren’t that expensive

Ba
Review №60

Got what I needed quickly with no issues

Lo
Review №61

Home Depot Hum I got nothing to say I live at home Depot I try to get mail to go there and they said No u cant do that I looked at the lady and said why not.Im here more than at home 😂😂

ki
Review №62

I mean its a place or whateva but they wasent able to make a copy and they should have

Pa
Review №63

Some personal are very informed n helpful. Some not so much. Found what was needed

Ge
Review №64

They have a lot of empty shelves they need to do better.

Jo
Review №65

Great place to go to for home improvements and restorations.

De
Review №66

Needed more flowers to replace the ones that the cold weather killed. got some pretty ones.

B
Review №67

I had the best experience at this location. I placed an order online for curbside pick up, but I realized the order was wrong on my end. So I walked the aisle to find my correct items & a young asian looking young man assisted me on every item and actually walked to me each item. Also when I went to the customer service desk the line wasnt long at all & the reps were extremely nice. I told the young lady Tilelia Butler my situation and she quickly pulled my order and and reversed it to the correct items and gave put the credit back on my card. She was informative of how the process needed to go. She confirmed that I did get right items and she thanked me for being a customer.I will definitely start coming to this location more often now.

Jo
Review №68

An employee helped me find what I was looking for. He said, Look to the right and keep walking till I say stop.

Da
Review №69

Friendly staff. Good selection on most items i need. Just with they would have more cashiers open. I dont work there and not sure how to ring up cut chains, hardware and other items.

Do
Review №70

Awesome service fast checkout very short lines employees had wonderful customer service...

CL
Review №71

Great Customer Service is most important thing to me. They gave it and I got it.

Gb
Review №72

Awesome experience. Great customer service.

Ch
Review №73

Good store, but lacks variety of products.Store management policies are a bit strange, and dont relate to area!

A.
Review №74

Not knowledgeable about product information in their area.

Jo
Review №75

Compared to most Home Depots, I found this one to be a bit disorganized. Still, the staff I spoke to were helpful and it was a mostly positive experience.

Ja
Review №76

They had what I needed but nobody that worked there knew where anything was. I spent an hour and a half walking back and forth across the store for five items

Am
Review №77

I bought a ladder tonight from Home Depot on September 6, 2020. It was a 24 feet fiberglass made by Werner. What I didnt appreciate was the black woman thinking that I was about to steal the  item. Yes, watch but dont make it obvious coming up to me as if I dont know that I have to pay for it. I am a black female, also.Where was she some months ago when a customer ran out of the Home Depot on Coursey in the garden center carrying two items both in their own packaging? I cant remember what the items were. Everyone who comes to Home Depot doesnt steal. If my uncle didnt need the ladder I would have gone elsewhere.

Ad
Review №78

Alot tools

An
Review №79

They dont have the big rat traps

Wi
Review №80

I love home depot. I could spend a small fortune in there. I wish their staff was a bit more knowledgeable in some departments. Still doesnt stop me from going. It pays to look stuff up online first and send the locations to your phone. That way youre not hanging around waiting for someone who cant help you.

Du
Review №81

Even when I try to complete myself its always The Home Depot that helps me get there.

Tj
Review №82

Always love the experience

Pa
Review №83

Its always good to go they have almost everything.

Ha
Review №84

Easy in and out. Had all products I was looking for.

Ja
Review №85

Love Shopping At Home Depot I Find Everything I Really Need.

Ju
Review №86

Good selection of products

Qu
Review №87

Checkout was quick, but I hate how they put stuff everywhere. Its really difficult to navigate around display cases in the middle of the aisle when you have long, bulky, and heavy lumber to push around.

Do
Review №88

They have many options for trapping, and containing the elder ones from belowWould be 5 stars but NZoth broke out from his hardwood multisided container :(

Cu
Review №89

Found what I need it, check out time was very fast gotta love that at home depot...

Ad
Review №90

Helpful staff, found most items needed.

Ca
Review №91

Great service

an
Review №92

Home depot always has what I need and shop there often. This location and 3 others in the area I frequent depending. Ive found they all are a little different and things items sell at different rates and some choices of stock items differ. Ive found things at this store that I could not at others and there is always good stock

Ph
Review №93

Was trying to find out about performing an insulation job - simply wanted to look at the insulation machine. Talked to five associates and no one had an answer, including the alleged commercial counter. Was told to go to the service desk, where the line did not move at all for several minutes. Not much if any service going on there.So then I went to LOWES on Siegen, was helped immediately, the associate walked me to the machine, answered my questions and gave me his card when to call when I was ready. So, Ill be using Lowes for this $1,500 plus job since I get five star service there. and one star service at this place. Did I also mention their store was much cleaner and had a way better selection too?

We
Review №94

Customer Service was friendly and helpful.

Ke
Review №95

A bunch of lazy people no one wants to do their job it may take an hour to get assistance even then they are complaining about helping u

pa
Review №96

Excellent. Quick and helpful service

Ju
Review №97

My DIY store

Pe
Review №98

Home Depot I like going there they always have what I need. They always have what I am looking for it is a great store.

Ju
Review №99

Good Service! They Were Very Helpful And Cared About Our Needs!🙋🏾‍♀️👍🏾

Pa
Review №100

Purchased a tool kit that had to be returned since it had not been one week when noticed set had rust on it when opened box for first time. Plus, went in to purchase an A/C filter. The 18×25×1 was not available but when inquiring from employee about stock, he instructed 16×25×1 would work in unit. After taking home this prove to be untrue. Product was also returned to store.

Information
100 Photos
100 Comments
3.9 Rating
  • Address:8181 Airline Hwy, Baton Rouge, LA 70815, United States
  • Site:https://www.homedepot.com/l/N-Baton-Rouge/LA/Baton-Rouge/70815/367
  • Phone:+1 225-201-1778
Categories
  • Home improvement store
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:8AM–8PM
  • Friday:6AM–9PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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