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Harbor Freight Tools
1821 S Sherwood Forest Blvd, Baton Rouge, LA 70816, United States
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Harbor Freight Tools
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Ri
Review №1

Gotta love this place. Tools tools tools. And very affordable

Br
Review №2

Didnt have alot of needed merchandise in stock. It is the only harbor freight around our area unless you drive way out of town which we had to do on a different day.

Na
Review №3

If you in any way value custom service just dont...When I went there were several items clearly labelled as being on sale. They had normal purple stickers under them (not the member sale color of orange). They all rang up for normal price. I told the cashier that they were on clearance. She just looked at me. I said Id be happy to show you the price. And she looked at me like I was stupid.I very clearly knew that she had no intention of trying to help me.The whole time I was there the staff were talking about horror films and making loud banging noises (playing with an electric fly killer against a window getting it to short out).When I went to return something that I had purchased but was clearly not new the cashier told me that I couldnt return it. Then I said really? It was opened when I bought it? And then she let me return it.Seemed like she didnt want to help.The main point: the staff are adversed to working and dont really care about helping you. Harbor freight may have decent tools at a decent price but at what cost?

B
Review №4

This is like a handy girl paradise for me! Im learning to use tools & this is a great place to experience what I dont know!

To
Review №5

Very friendly staff.. an item showed available but wasnt on the shelf. The cashier called it out on the speaker and in no time it was brought th up front. GREAT CUSTOMER SERVICE

Bi
Review №6

Perfect service very nice employees made me laugh

Aa
Review №7

Its a Harbor Freight. They have inexpensive tools and occasionally unbeatable deals. Its a standard by the book Harbor Freight experience which is good enough for me. The employees are fairly knowledgeable they typically know more than your average Home Depot or Lowes employee.

Jo
Review №8

Everyone was helpful even though they didnt have what I needed.

No
Review №9

No problem here. Cheaper tool prices. Online info up to date on in stock items.

Ji
Review №10

The quality of their tools has improved tremendously. There pricing had increased somewhat but there are still bargains to be had if you shop wisely.

Ja
Review №11

Great prices. Decent selection. Clean. Not a bad store for budget supplies and tools. I tend to favor Harbor Freight for quality agnostic supplies.

Da
Review №12

Awesomeness!!! Could spend hours in this store just looking at ALL THE GREAT DEALS!!!

Ro
Review №13

Recently called there to ask about a generator and the person on the phone said yes they have them. When asked about the price, his response was more than a dollar and less than a thousand. What a dirt bag. And he is probably getting paid 15.00. what we stopped in, the boxes were right in front of the registers.

Ob
Review №14

Nice clean aisles, friendly and helpfull staff

Br
Review №15

Large selection of items at a reasonable price. Good quality as well

Ma
Review №16

This is THE place to find whatever tools you need. The staff s very helpful and the check out is fast most of the times. Theres always some sort of discount or special offer going on.

be
Review №17

Fun, cheapo stuff for the beginner garage. Buy it cheap, it wont last but know that beforehand and youll be happy.

Do
Review №18

They always have what I need at great prices!

Ke
Review №19

In and out. Got what I needed, checked out quickly, and left. Employees masked and friendly. Handicapped parking and entrance. Not very busy at all.

Ba
Review №20

Cashiers were friendly and shelves were well stocked and tidy.

Ju
Review №21

They did not want to warranty a broken Pittsburgh wrench without a receipt or take one out of a package since they dont sell them individually.False advertising of a lifetime warranty.Craziest customer service experience from a major retailer offering so called lifetime😥

Ja
Review №22

I enjoy browsing here about once a month. I always find something I just gotta have. Friendly managers make the visit an enjoyable experience.

B
Review №23

Rude... The tools dont last long. I had a return because the item never worked. I plugged it up and knew not come on. I called the store 5 times no one picked up but the first time called I explained what was going on . He said I could YouTube it because it was button on it i needed to use so we YouTube it still didnt see it so I brought it back .Got to the store I wanted a refund because it never worked. She didnt want to give refund asked for the manager. The girl was telling her something over phone and she out was an attitude . I explained to her what happened and showed my phone of me calling. She went to the back and came back out and we give you the refund this time. I told her thank you but I will not be buying anything from there.

Tr
Review №24

Always alot to look at. Every time I go with my boyfriend we spend forever just looking at stuff together, with him telling how to use it. Love the lessons he teaches me...

Cr
Review №25

Great place to find all my tooling needs.

Je
Review №26

Not 1 employee asked if we needed help. So we walked out after a while

Do
Review №27

Great price for do it yourself folks. Not always the best quality.

Ra
Review №28

They suck they can never break $100 bill but theres no sign to tell you that they cant till you get in line

Ca
Review №29

Best way to support the CCP

Pa
Review №30

I was very much satisfied with service

Jo
Review №31

Definitely one of my favorite toy stores. Bought tons of stuff here over the years. Always lots of value.

Th
Review №32

Typical Harbor Freight store. Decent products at reasonable prices and not so decent products at super cheap prices. Did not have to wait long to check out.

Ma
Review №33

They actually have in stock what the internet says they have.

Ra
Review №34

If you go to Harbor Freight and by two finish the job you were working on it was worth the trip and you will pick up more items

Ch
Review №35

What ever l need is always there for me. Thanks

Sa
Review №36

I probably stop by here weekly, prices are hard to beat and the employees are friendly and knowledgeable of their inventory. Its an addictive store.

Jo
Review №37

Must have hired new employees this was a very good experience at this location for a change.the lady that checked me out was enjoyable

De
Review №38

I do so hate being such an inconvenience to cashiers. I should try harder not to be so insensitive to the priority of their social lives and being the cause of so much effort on their part to ring up a sale for me. After all, its not my patronage thats laying their wages.

Ty
Review №39

Descent cheap tools. VERY hard to find ANYTHING since the remodel... The layout just doesnt make sense... and its pretty much a self service store. Lines can get very long. I lost all my tools in the 2016 flood, but since Im disabled, I didnt need Craftsman quality tools anymore. The hand tools are pretty good, the electrical ones, not so much. For instance the cordless drills are very good, the wet vacs not so much, and thats kinda the way it goes. But their return policy is very generous, 90 days, just keep your receipt, or your SOL!

Ad
Review №40

They have a great selection of tools and oddities. Definitely have something for everyone.

Ma
Review №41

Without question second to none when it comes to variety, customer service, and price. My go to solution for almost any situation, in this case an engine lift for an exotic mid engine car.

Wa
Review №42

Clean and safe with masks worn employees helpful and friendly $ast efficient service

Ka
Review №43

My number one go-to place for all of my husbands needs, and wants! This location is always clean, always in stock, and always friendly!

Lo
Review №44

Just went with my boss got what we was looking for the help real nice

El
Review №45

I just love shopping here, my wife no so much lol

Vi
Review №46

Good, not great, products at low prices.

Da
Review №47

I was in there for 10 to 15 min and didnt get no help,I was in the same spot for 5 min one of the people that work there pass by me 3 time and didnt ask me if I needed help,I was waiting on my brother to call me back so I walk around for a min, i was look at something on the Shelf,one of the worker was trying to get something that was right behind me she Almost drop it because she didnt was to say Excuse me,No good customer service

Sa
Review №48

Store was fairly well stocked. Only 2 checkouts that were VERY slow as usual.

Sa
Review №49

Didnt have most of what I was looking for.

Br
Review №50

One of my most favorite places to visit. I have a number of tools from there that have been of great use. Prices on great and everything I have purchased is still working. Can not ask for much more.

We
Review №51

Have what I need most of the time and great prices

Je
Review №52

Nice helpful staff and always a great selection of inexpensive tools. Good wheelchair access as well.

Jo
Review №53

Would not accept Fathers day add on 6/15/21 on Portland pressure washer advertised for $71, charged $89, I shop here since it opened, very disappointed 😕

Dr
Review №54

Horrible customer service. Waited in line for 45 mins. Just to purchase a hammer. One customer in front of me. COURTNEY, thr cashier was very slow and unapologetic. She called 4 times for a manager. No response. By the time I went to the other line, she then opened another register and began checking out people behind me that waited far less time than I had. When I asked for the store manager Delany said there was no store manager working today. Horrible

Da
Review №55

Great for finding some of those hard to find good at great prices. I was looking for a rasp and block plane and they had lots of choices.

Na
Review №56

Wish they had better deals on things

Mr
Review №57

The customer service is great. The floor staff as well as the cashiers.

Ri
Review №58

Only negative thing I can say is sometimes they dont have enough cashiers other than that its always great service.

Sh
Review №59

Excellent. Had the winch in stock. Friendly service. Fast in / out.

Be
Review №60

Never wear a blue polo and khakis when shopping here or youll be mistaken for an employee and asked to help find items by half of the other customers

An
Review №61

Im impressed they got some cool stuff now. theres always something on the clearance isle that i have to have. i find myself walking round and round in there

Re
Review №62

This is my go to place for tools, and so many other things at a reasonable price. This place is small but have just what you need and you dont have to wonder all over to find it.

La
Review №63

Great place for cheap tools. Always have good deals going on.

Mi
Review №64

I really like getting them Deals.. Plus my Business get a lot of stuff there all them time..

B
Review №65

Very good 👍very clean

Je
Review №66

Great Service very convenient

Pa
Review №67

Great stuff but a lot of the time they dont have the items that they advertised and you have to get a more expensive item

Da
Review №68

I adore this place. The staff have been super helpful every time Ive come in, and when I did have an issue with a tool, it was so easy to get it handled. ALWAYS let them save your receipts with your phone number. I was able to swap a broken tool today with absolutely no problems. Thanks guys!

vo
Review №69

All ways fair price & useful equipment

Aa
Review №70

Great prices on all tools with a great selection of different name brands to choose from!

Bi
Review №71

This is the only place that has stuff I never thought I needed. I love to just check out what theyve got.

Ch
Review №72

Really cool place to shop or just look around

Gw
Review №73

For like $20 you can get nearly a cart full of tools. I like getting coupons for the free flash light. Those are great. Its a good place to visit if you need a sometimes use tool. I bought a circular saw and demolition hammer and they both worked great. Store is in an unfortunate side of town, but the great prices and selection make up for it.

lo
Review №74

Gotta be my very favorite store

tr
Review №75

This review is based on Harbor Freight as a whole instead of a particular store. I graded the three stars because I have now for 7 months ben waiting for a certain cordless circular saw that they have on display and no sign saying that product is discontinued or will no longer carry the product but like I said been waiting 7 months for them to get this in stock and when I asked about the product nobody seems to know if they will ever get it. And this was going on before the pandemic so they cant blame it on that. But other than that, Harbor Freight Tools are really good for the prices except for their Hercules tools which are more expensive than DeWalt I find that mind-boggling.

Tr
Review №76

Love this store!

TJ
Review №77

Excellent prices / Quality toolsI love this place when I need to get my tools.

Ja
Review №78

All good

Iz
Review №79

Great value I am a handy man and avid do it yourselfer and this store has saved me boucou money on tools tarps trailer lights wheels etc.

Ly
Review №80

Prices are really good but you get what you pay for. Quality is poor on a few items. But to get started on a tool shed there is no better place.

Wi
Review №81

Great if you are aware that 1/10 tools will break before you get the job done. When you first get a tool, be careful with it until you know its strength. But hey, theyre cheap enough to easily replace if they do break.

Ra
Review №82

The store has been given a internal face lift things are easyer to find.The Sherwood store that is.

Ju
Review №83

I go for a wrench and end up staying an hour...I love it.

ja
Review №84

Pretty good to. Buy whatever tool u need

Be
Review №85

Quick in and out for the tools we needed for a quick car repair while we were traveling. Staff seemed pretty friendly. They were quick at checkout.

Wi
Review №86

Great selection of quality tools at unbelievable low prices. Customer service is great when they are not busy. If busy, be prepared to have to search for your items & Google questions related to whatever product or project youre interested in. Sign up for their mailing list (available by email and/or postal mail) for even more savings.

Wi
Review №87

In general I love Harbor Freight and I would have gave 5 stars. However, it does irritate me that they need my phone number to sell me anything. Staff say its for keeping track of inventory but thats B.S. There arent any other stores that do that. Computers keep track of inventory by subtracting whats sold from quantity in stock. Simple. Thats pretty much why the 4 star review. I am usually satisfied with the quality of the cheaper tools, but Im seeing off brands creeping above big box store prices. Home Depot give you a warranty, they dont sell you that on top at the checkout. Just my two cents.

Tr
Review №88

Love this chain! Want more locations

Jo
Review №89

Loved it

Br
Review №90

Just what I needed at a great price

St
Review №91

All the employees are very friendly.

Jo
Review №92

Its ok

Pa
Review №93

My favorite tool store on this planet but Im rating this store a 3 stars because I have been at this store on 3 occasions and seen people work out with tools and welding equipment and upload in front of the store with employees gasping for words. Where are the security cameras? Whos the manager on duty just sitting back in the office and watching stuff fly out like a contractor picking up?

An
Review №94

Items listed as in stock NOT!

Ma
Review №95

I just left the store there’s no couponI stayed like 3-5 Minute with the cashier try to find one online but I couldn’t

Ge
Review №96

If they dont have what you looking for they will get it or point you in the right direction.

M
Review №97

Unbeatable prices. Quality is ok however for the price quality is amazing. I wouldnt buy tools u use everyday here but I do buy all my tools that I may only use a few times a year here.

Ju
Review №98

Exelent service

Ke
Review №99

This has to do with the staff, not the products. When I went there, during a mask mandate, two of the three cashiers were wearing their masks around their chins. Such blatant disrespect for their customers and themselves means I wont be back.

Lo
Review №100

Many, many tools and gadgets accommodating contractors, mechanics, hobbyists, DIYers and more. Specialty and hard to find items, hand and power tools. While some might question the quality of their products if you purchase the inexpensive, no questions asked warranty you will have no problems. Staff is friendly and helpful. Fun place to shop and look around.

Information
40 Photos
100 Comments
4.3 Rating
  • Address:1821 S Sherwood Forest Blvd, Baton Rouge, LA 70816, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-baton-rouge-la-70816/
  • Phone:+1 225-275-2604
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:9AM–6PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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