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Grabince Granite
11218 Airline Hwy, Baton Rouge, LA 70816, United States
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Grabince Granite
Comments
Sh
Review №1

Danette and her Mgr were great helping and explaining all options of stones. Also if I had any questions, they were quick to answer me back regardless if by email, text, or phone call. Only problem we had was installer was 2 hrs late but demolition of old laminate was quick and installation of granite was perfect. While 2 guys installed undermount sink, other guy supposedly sealed granite. My 2 other contractors noticed streaking in sealed granite and then I felt unsealed spots. Sent pic to Danette and spoke with her and they came back and made it right! I only gave 4 stars due to that and also installer had to be called back to pick up old countertops that we had paid them to do.

Ch
Review №2

Danette and Julie at Grabince Granite were very helpful with their insight and guidance with a piece of granite to fit inside the cabinet when I converted a mostly useless wet bar to a regular liquor cabinet. It was a small job but the two of them were polite and professional. Im also very happy with the result.

Ch
Review №3

Great experience working with Grabince. The office staff was extremely helpful when we were picking out the granite we wanted. They gave us guidance on what stones were better suited for sun exposure and which ones to stay away from. The installers were the best Ive seen. Their attention to detail was amazing. Id highly recommend Grabince!

Ja
Review №4

This is the second time using Grabince to install my granite. They did a wonderful job both times. Highly recommend them. Very easy to work with!

An
Review №5

The BEST in town, Very friendly and they know their granite. Will recommend to anyone I know. Very satisfied.Angela

Ti
Review №6

We had a wonderful experience using Grabince for our granite needs. The staff was completely willing to help and meet our deadlines for installation and always followed up with us via email and phone calls every step of the way. What we liked the most is when they said something was going to happen, it happened. They always held to their word. Estimating was on time, seeing the granite slab we picked was on time, and installation was on time. Grabince definitely created a happy customer and one that will return for future work.

Ar
Review №7

We love this company!! Sean and his team do great work!! We purchased a beautiful piece of granite, they cut and polished it for us and it was ready in a couple of days and it fit perfectly.

To
Review №8

Carrie was great to deal with. The process was flawless and the install was done quick and efficient. The installers attention to detail and care take was wonderful to see.

Ch
Review №9

I have been working with Grabince for over 10 years now through the builder in which I work for. I have always had a very pleasant experience with Grabince. I have used them for my personal home as well. They provide quality work & products as well as professional people to work with.

Ka
Review №10

I was very pleased with Grabince Granites service. From the showroom to the install, the staff was extremely professional and accommodating. Our bathroom counters were exactly what we were hoping for and Grabince has earned our repeat business! Do not hesitate to give them a shot!.

Br
Review №11

Grabince Granite is great! Danette was very nice, informative and helpful. They had a lot of options to choose from and I was able to find exactly what I wanted. Danette was honest about the timeline but they were able to fit me in and I got my piece earlier than I expected. I would definitely go there again.

Be
Review №12

Grabince did a fantastic job with my granite countertop for my outdoor kitchen! Quick responses and installation. Great customer service!

Ca
Review №13

Danette with Grabince was a pleasure to work with. She was very helpful and informative every step of our project. Grabince did a great job fabricating and installing our countertops. Will definitely use them for future projects.

Ja
Review №14

I highly recommend Grabince Granite. Danette at Grabince is so knowledge and accommodating to work with. She answered my calls (and there were a lot of calls) at all times of the day and held my hand through the entire process. Ed came out to do the measurements and was very precise with details and explained to me exactly how the granite would be installed. I had concrete countertops and they were able to install the granite directly on top of the concrete without the mess of tearing the concrete out. Big relief. Replacing the stove was a very tight fit, which Ed explained it would be when he came out to measure. I love the look of my new granite countertops (pictures dont do it justice) and I am so relieved after all the worrying!

Sh
Review №15

I work for Acme Brick Tile & Stone here in Baton Rouge. We recently moved to a new location and needed a new slab counter top ASAP before the first day of business. Everyone went above and beyond to make this happen and we are so pleased with the result. What a great company to do business with! Very professional, communicated every step of the way and was on time for the final measurements as well as the installation. I will highly recommend them to my customers who are needing solid surface material.

Ti
Review №16

Great experience from start to finish! Grabince has exceeded our expectations. The workmanship and cuts of the slab were clean and precise. Great quality! Reasonable price. Ms. Danette will take good care of you. We look forward to a long working relationship with Grabince. Thanks to everyone at Grabince for going above and beyond to make sure we were taken care of.UPDATE: We have worked with Grabince on several other jobs since the first and I must say, they have not disappointed! Excellent customer service!

Ju
Review №17

During my tub surround project, some unexpected complications came up due to measurements not including adequate tolerances. After noticing the errors made by some of the less experienced employees I contacted the shop and had my issues resolved by one of the managers himself. He did a fantastic job and personally went above and beyond to make sure we were happy with the results.

Ti
Review №18

Ive used Grabince for 2 projects now and was completely satisfied. They make the process very smooth, give quick estimates, and fast turnarounds. Exceptional! Check them out

Mu
Review №19

Awesome people awesome products great prices

Ka
Review №20

Grabince did a beautiful job installing granite for our project house. They were incredibly responsive and timely with the selection and installation process. It was a great experience and we will totally use them again in the future.

Jo
Review №21

Really great experience. They were fast and professional. My daughter was super impressed with how nice everything looks.

Ke
Review №22

The absolute best!! The Staff here really Help! you in everyway possible!! LOVE the WORK! RECOMMEND! QUALITY! PERFORMANCE! COMMUNICATION! AMAZING!!!

Ry
Review №23

I have used Grabince twice now and have been very pleased with the follow-up service and transparent and candid pricing.

Fa
Review №24

Terrible customer service. Over a month ago we went to the store and selected our granite. They said there would be a long wait because of the backlog of work but we agreed. They agreed to measure our kitchen. They would call us on that Monday. We waited--nothing. 2 weeks went by. I emailed --- no reply. 1 week--an apology and promise to call me. nothing. I emailed again. Nothing. 1 week. I called again -- they apologized and said they would send someone out. 1 week. I called again. They said they wont measure it and wont take any more orders. OK why didnt they tell me that a month ago? We could have gone elsewhere. Stay away. I can only imagine how bad their work would have been.

Ch
Review №25

Danette took us through the fabrication area and explained everything. Installation went as expected and they even came back when the range didnt quite fit and made adjustments. Great prices and selection. Highly recommended.

Da
Review №26

Second time using Grabince. Very easy process and quick installation. Will use again!UPDATE (Oct 19): Grabince did another project for me, an outdoor kitchen, and it came out great!

Si
Review №27

Quick, professional, reasonable, and easy to work with. I received several quotes for replacing my kitchen counter tops. Right from the beginning, Grabince seemed to know more about the process than the other fabricators I dealt with. They measured very carefully - it probably took them about twice as long as any other fabricator. I expected that this meant they would be more expensive but that wasnt the case at all.Once my slab came in, there was an issue with the stone itself (a small scratch that they noticed). Grabince addressed the issue and their staff (Danette, Rose, and Isabel) was very good about including me in deciding which solution was best for that issue.I love my new counter tops - I will use Grabince again.

Je
Review №28

My husband and I were trying hard to overcome the stress of the 2016 flood and still needed the granite for our kitchen. We visited several granite companies. We knew we had found our granite when we visited Grabince. Nanette, Rose and Isabel took us in like family and we could not be happier! Our granite is lovely and functioning fabulously. On installation we found some imperfections and they were quick to come and take care of it. The owner even came to make sure our measurements were taken correctly. I would not hesitate to recommend Grabince for your granite needs.

Be
Review №29

I got professional service from the staff and they were extremely helpful in assisting me with my making my choices. The installers were professionals and worked very hard to make sure I was satisfied with the install. The finished product was beautiful!! I love sitting in my kitchen chating at the counter now that I have one. Thanks to the Grabnice staff

Ba
Review №30

Crabince was very courteous, informative, professional in helping with selection of stone, installation and fitting. This was an existing kitchen. They even saved the existing back splash which in turn saved us lots of $$$$!

Je
Review №31

Straightforward, honest and great prices. Beautiful install of kitchen counters.

Pa
Review №32

They were exactly what we needed! Showed on time for appt and came the day we wanted the install! The two gentlemen that did the install very knowledgeable and made a couple changes no problem ! Overall good experience and recommend them!

Je
Review №33

The entire staff was very polite, very helpful, very patient, and the selection of stone was extensive.

An
Review №34

Great people, Great Customer service, completely satisfied

Br
Review №35

Very rude service.

da
Review №36

Place looks Busch league... But I gave it a chance anyways, I made a mistake.... I wouldnt recommend this company to anybody

Information
40 Photos
36 Comments
4.4 Rating
  • Address:11218 Airline Hwy, Baton Rouge, LA 70816, United States
  • Site:http://grabince.com/
  • Phone:+1 225-293-9750
Categories
  • Granite supplier
  • Bathroom remodeler
  • Countertop store
  • Kitchen remodeler
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
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