Our salesman, Garry Droze made the sales process simplistic when I went to purchase a vehicle for my wife. He explained every part of the process and kept me informed throughout. He followed up with me to make sure we were enjoying the new vehicle. We purchased a 2021 BMW X1. And my wife loves it! Garry is the best! We will definitely refer him to our family, friends and colleagues.

Bought a used Mercedes E400 , great customer service and communication thanks to Mathew George!

Advisor Andrea Bridwell is the best! She makes you feel appreciated and welcomed as a customer of MB service(s). She goes above and beyond to ensure everything is handled, properly. She is one of the reason(s) I continue to patronize this brand, and appreciate her for not treating me like my car class-C250 over 8 years.

I had a great experience with my sales person Aaron Heflin. He went over and above in helping me pick out which vehicle I wanted. He helped me weigh the pros and cons over each vehicle that I was interested in and I was able to make the choice and I could not be happier! Aaron went over and above to get my needs met and to get me in my new car!! If you are looking for someone who truly cares about getting you into a great car, then give him a call!!! Thanks Aaron!

A huge thanks to Matt Hill for providing excellent customer service to us this past Saturday. We drove 6 hours round trip to make our purchase and would gladly do it again! Thank you, thank you!!

Awesome customer service!.. Wonderful experience and loving my new car thank you so much Aaron! I am a business owner and this dealership definitely gets 5 stars from me!

Had my Mercedes towed there because of a suspension air bag failure. While examining the car, they found the brakes needed to be changed. Yet after the repair was done, they ignored the Service B Due message. Didnt say Not only did we find brakes needed changing but see that maintenance is due, would you like this taken care of?. When I picked up the message is flashing away, why wouldnt they mention this?? But after leaving a message I was told I could just take it to any gas station and they could change the oil for me. I CANT STAND PEOPLE THAT INSULT YOU WITH SORRY RESPONSE TO HIDE THEIR INCOMPETENCE. I would fire someone from my company for not taking advantage of the opportunity to not only increase my bottom line, but to at least offer the customer a service that was showing it needed to be done. Seriously though when is the last time you people have been to a gas station and was asked to get the oil checked or changed. LAZY - FIRST AND LAST TIME I GO THEIR FOR SERVICE, MAKES ME WORRY WHAT ELSE DID THEY CHOOSE TO INGNORE ON MY VEHICLE WHILE HAVING BRAKE WORK DONE!!!!!

Had a pleasant experience trading my old Mercedes for a new at the Baton Rouge Mercedes dealership thanks to Mr. Aaron Heflin. With his professionalism and know-how we got the deal settled in no time and the documentation completed. I drove away in my new vehicle with a smile and recommend his services to anyone shopping for a Mercedes.

I was planing to buy a new GLE350 from them, but unfortunately I dealt with an unprofessional sales person called Mathew.1- He told me if you want to hold the car, you have to show me either your amount at the bank or air ticket reservation. Which I dont like and I will never do.2- I told him , i want to export the car overseas. He became super angry and said I will not sell the car to you! OK man , calm down , keep your car , you are not the only one in the market Mathew.

02/01/21, my husband calls about a used Lexus that was on the website. We go test drive. Shawn makes as if the deal was good. I sensed something fishy going on because the car was parked in the back behind a used Honda. The price had been reduced earlier that morning. Normally, when a buyer states they are interested the sales person tries to make the sale. No one tried to make the sale. We were told to come back tomorrow. Not even asked if we want to buy that night or take the car home (which was offered the previous times before). Shawn stated that he would not be at work the next day but introduced us to Trey. Trey was very nonchalant and uninterested. My husband called Trey the following morning. They told him to come in. As my husband is on his way, (10 minutes later) Trey called back to say the car was sold. Im upset because Im 8 months pregnant and my energy and time was wasted. The dealers were holding the car for the price to drop or be reduced for someone. They could have simply stated the car was already on hold for someone else. They did not have to let us waste our time asking questions and test driving the car. I will not be back to Mercedes Benz of Baton Rouge (not even for an oil change). Seemed like a scam to me. Knowing my husband was only 10 minutes away, Trey didnt even ask him to come in to find something comparable. He just let the sale go. He didnt want our business or money.

Because I plan on getting a Benz very soon and I love the architecture on the building but in all actuality you could put a bunch of Mercedess in an abandon lot and they would still sell lol😂😂😂😂👍💲💲💲

Always a pleasure to buy a vehicle again from the unbeatable and professional Mercedes-Benz of Baton Rouge dealership. For all your buying needs, I highly recommend Shawn Cloffey in sales!

Trey Bagbey is my all time favorite salesman. Very professional and friendly. Thanks Trey!

Absolutely horrible dealership when it comes to the Sprinter service department! Dealt with numerous people from an advisor to the service manager and they were not able to take care of us nor did they even try, basically sent us on our way even though my vehicle was having an issue! Definitely would not recommend!

Great experience at this dealership. Trey Bagbey helped me and my daughter throughout our process of purchasing my Benz. He was very professional, kind and knowledgeable. I’m very pleased with my experience at Mercedes Benz of Baton Rouge. Thank you again Mr. Trey Bagbey for helping me find my beautiful Mercedes Benz C300w!!!

We were shopping for a used SUV & Jason Tarver was the bomb! As first time buyers we were nervous walking into dealerships, but Jason made us feel right at home & took his time walking us through ever part. He found us EXACTLY what we were looking for and we couldn’t be happier! Highly recommend!

Aaron Heflin, We wanted to thank you very much for helping us pick out our 2nd Mercedes Benz.. We love our new car 2021 CLA 250 ..

Highly disappointed in our experience here. We were made to feel like an inconvenience when asking to drive different models. We were told by our salesman, Aaron Heflin, that Mercedes sells itself which is why he didn’t go out of his way to. He also told me multiple times that I would be better off buying “a cheap BMW”.....which is exactly what we did. So thank you Aaron Heflin for the advice, best purchase I’ve ever made!

Over my 54 years, I have brought about 25 cars for myself and my family. I have to say this car purchase was the best experience I have ever had at a car dealership. Mr. HK Torrence is the person to see if you want to deal with a non-stress, professional, knowledgeable, honest salesman. This guy laid everything out in a simple, easily understandable fashion. Hahahahaha, he is very patient. Being a skeptical person when it comes to sales people, I kelp waiting for the hidden costs. To my surprise, there were none. The initial out-the-door price we agreed on was the exact price I purchased my wife’s new GLE350 for. On top of the service, HK threw in a beautiful Mercedes branded cooler that I was eyeing in their merchandise display. Bravo Mr. Torrence. HK Torrence is the gold standard of vehicle sale.

The Sales team, especially Mathew George, was outstanding! The product concierge, Brandon, was great as well. Best car buying experience and my family will go back!

The best from sales to service.Just leased my second GLC 300, loving it.I want to thank my sales person Lynn Whitty for all of her attention. You’re the best

Went in for the 40,000 mile service and I was promptly greeted and ushered into the service office. Service Advisor, Andrea Bridwell, clearly outlined the specific services to be performed and the estimated cost. She kept me apprised of progress and recommendations for corrective options. Servicing of my vehicle was completed ahead of schedule. The staff I encountered were friendly and professional. This was a great service experience.

Service was outstanding!! repairs were done in a timely manner, accommodations were made to provide me with a loaner vehicle, also my vehicle was washed and cleaned prior to me picking it up. Thank you Ayanna Cook for excellent service.

Gabrielle did an amazing job from start to finish. The car buying process was fast and seamless. They really take care of their customers. She was very friendly, knowledgeable, and communicative. I recommend this dealer and Gabrielle.

They are very quick and professional. TK actually drove my car to me during the beginning of the pandemic. The process was seamless and stress free. Love you guys.

Jason and the entire team was great to work with.

Quick and efficient services. Comfortable waiting area. Professional and caring staff. My service advisor rocks!

Recently I had my C300 serviced for my yearly maintenance check. My service advisor Andrea Bridwell provided efficient service as she has been doing throughout the years with all of my cars! Thank you Andrea!

Always an enjoyable experience, I prefer working with Andrea in service when I go. She is very honest , great with follow up.Would highly recommend she is awesome.

Great experience from beginning to end! Aaron Heflin helped in so many ways throughout the process, and he was perfectly kind, professional, insightful, honest, and personable. We are very pleased all around with our new GLS450, with MBofBR, and with Aaron Heflin. The lady that helped with financials at the end of sale (sorry forgot her name, but she is from Kentucky) was awesome too. Also, Andrea in service has always been superb in servicing my S550! Top notch!!! Our dog, Stella, loves our MB’s and MBofBR too! Thanks!

Oil change at Mercedes of Baton Rouge, LA. My service rep Jeriel Sublett was very nice and has a great attitude. Service was quicker than I expected. Also got a complementary wash and wax.Thanks

Sales Representative Mason was great. At no time we felt pressured into buying. Mason made it easy for us to make the right decision. I will highly recommend doing business with MBOBR. I have to assume all teammates are as great as Mason because Shannon in the finance department was just as awesome, efficient and friendly.Thank you so much MasonThank you so much ShannonThank you so much Bryce

Mercedes of BR was helpful, professional, pleasant & speedy with my tire issue! Kyle Talbot went above & beyond to help me. Service department lady was rockstar!

I had an amazing experience at MBOBR. Trey did a phenomenal job with helping me find the perfect SUV. The process was easy and stress free.

Joshua was great to work with. He kept me updated through the whole process. Will definitely do business again!

Andrea Bridwell has always done a great job managing the service of our Mercedes. We especially appreciate the valet service which makes keeping our vehicle in top shape easy. Thanks to the great team at MBOBR!0

The team at Mercedes did a great job getting me into my new car. Couldn’t be happier with my purchase at MBOBR!!

I really would like to thank Andrea, Service Advisor for your advice in helping solve the problem with my ML350. She shows inspiration and guidance in the position of authority. Thanks again Max

I liked their professionalism. My service advisor Josh Marchan was very helpful.

It was a pleasure buying a car with the assistance of Aaron Heflin at Mercedes of Baton Rouge. He got me a good deal, and there was no pressure.

Over many years, I have owned various Mercedes-Benz vehicles. I have always used MB of BR for my service needs. They have without exception provided the very best care for my vehicles. They could not make it more convenient for me. D’Arcy Hines has been my Service Advisor for as long as I can remember. He is very clear with his explanations and he makes sure that I am taken care of as well as my vehicle. Thanks D’Arcy! You are a credit to MB of BR and an exceptional member in your field.- Richard A

100% recommend Lynn and Gabrielle! (Sales Team Duo)... Guest service is absolutely unmatchable!

One of the best new car buying experiences Ive ever had!Ive purchased different luxury brand vehicles throughout the years (Mercedes, BMW, Porsche, Lexus, ...etc.) and like many, I dont really enjoy the process. This time however, I walked away happy and smiling! Joshua Hartt, my salesperson, was very responsive and worked with me throughout the entire buying process. Even when new situations (potential roadblocks that could have killed the deal) came up, he worked them out quickly and professionally. Since Im an out-of-town buyer, Joshua even drove an hour each way on a Saturday morning to pick me up from New Orleans airport! Prior to flying in, I mentioned to Joshua that I didnt have much time to spend at the dealership before I had to head back home. So once I arrived, Joshua had the entire MBOBR team ready to expedite the process! My GLS was already sitting on the showroom floor clean and shiny when I arrived. After a quick walk-around to inspect it, I went to the finance department and took care of all the paperwork in only 15 minutes (no high-pressure sales tactics to get you to add extras). After another 20 minutes of some instructions from the product concierge, I was ready to head out the door! Everything went so smoothly, and no last minute surprises! Thats how I like to do business, and MBOBR delivered! I will not hesitate to recommend my friends to see Joshua and MBOBR for their next MB!

We had a great experience with Mercedes Benz of Baton Rouge! Matt helped us along every step of the way and made purchasing our GLE 63 so easy even though we are all the way in Kentucky! He went above and beyond for us through the entire process. Matt contacted the auto shipping carrier for us as well and made sure our new car was making it to Kentucky as scheduled. Even though we are states away, we will definitely be a returning customer to this dealership. We highly recommend!

The service that I experienced was fantastic! Everyone had a smile on their face and were super friendly. I felt at home while being there. Josh Hartt was my service advisor and he was so much fun! He made the whole car buying experience a great one! He was very knowledgeable about the car and made the whole experience so easy. I would recommend Mercedes-Benz of Baton Rouge to anyone. I would also ask for Josh. He will make your vehicle buying experience an awesome one! Thank you Mercedes-Benz of Baton Rouge for my first Mercedes-Benz! I’m in love!

Mercedes-Benz of Baton Rouge has amazing service and has been more than a dealership and service location to me! They take care of all my car needs (and squeeze me in with emergencies). Andrea Bridwell and all the team I have met are courteous, respectful, genuine, and prompt!But even more so, they have taken it a step farther and made me feel like they were looking out for me like family. When I was diagnosed with cancer, they even mailed me a most thoughtful jacket to keep me warm during chemo (and I had just moved back to Baton Rouge so they did not know me well). I cannot recommend them more highly and hope that others will consider buying and servicing at Mercedes-Benz of Baton Rouge!

Had issues with my 2011 sprinter van with trailer, the service tech Brandon came out to the van to run a diagnostic to give me confidence that the truck would make it to my destination of Tulsa, Ok. Many thanks to him and your service writers expediting my stop!

Went for oil change on daughters GLK. She arrived early and they showed her into the waiting area with coffee, cokes, snacks etc. I picked her up for lunch while they did the service. Once we returned, Jeriel did an outstanding job of moving us quickly thru payment and scheduling us for a factory recall. She has a great personality with a magnetic smile.We recently had a need for the spare tire and thought it was flat. She brought a tech out to the car, who walked us thru the inflate/deflate process since the spare is a space saver type. Greatly appreciate her and the tech spending a minute to instruct my daughter on the proper operation. Will continue to use them for our MB service needs.

Y’all need more workers working in the evening, a lot of unsatisfied customers waiting on one guy. That’s not okay.

Had an incredible experience. My car would not start. I called AAA and they charged me up. Called MBOBR and they immediately got me in. When I arrived Andrea was extremely professional, knowledgeable and helpful. Although I had to wait, I enjoyed the sweet amenities in waiting area. Coffee, yummy snacks.... I had my battery replaced and a nice clean car to drive off in. THANK YOU ANDREA FOR BEING GREAT!!!! & MBOBR YOU ROCK!!!!!!! ;)!!

Great as usual in buying our new GLE. Lynn Witty, our salesperson, is very special . Best.

I am always impressed by the customer service department at Mercedes of Baton Rouge from my initial call to Ayanna who is always so pleasant to dealing with Josh , who helped me while My rep DArcy was out on vacation . I trust the dealership service department and under the leadership of Dan , I know my service will be 4 stars and above.

Excellent repair at Mercedes Benz of BR using Josh and his team. Quick turnaround and car came back nicely washed. Thanks.

Had may car serviced yesterday. Service was excellent as always. Shuttle Service was GREAT! The Shuttle Driver, Kenneth is has name as I recall, was outstanding in his efforts. He provided first rate service, was professional, attentive and extremely courteous. Made the short trips between the dealer and my work place a most pleasant experience. Mercedes Benz of Baton Rouge should be extremely proud of this individual, for he represented the company in a truly outstanding manner.Thx for the first rate transportation!!!MC MitchellJan 7, 2019

My experience at Mercedes-Benz of Baton Rouge was amazing. They seem to care about me and wanted to see me get what I really wanted at a great price. Matt is a great salesman, and Brandon was very helpful in teaching me how to operate my vehicle. The service department gets the job done right and fast. So next time youre looking for a vehicle stop by Mercedes-Benz of Baton Rouge I promise you youll get great customer service and a great vehicle.

Trey Bagbey customer service was exceptional! He truly listen to my needs and what I truly wanted in a vehicle. I came right when the dealership was closing one day and he literally stayed after hours with me with no rush at all! He even worked through many curves balls we faced and I will forever be a loyal customer because of my experience!

D’Arcy Hines and the MBoBR team have given us great service! We had 2 flat tires and the dealership not only had 2 in stock, they also helped me get it towed to the dealership and had it fixed within a couple hours. Made what started as a rough day so much easier - thank you!

I received excellent service from my salesman Mr. Heiflin. Made my car shopping experience so smooth and stress free!

For a pleasant, informative, and to the point vehicle search experience visit H.K. Torrence at Mercedes-Benz of Baton Rouge. H.K. welcomed us, concentrated on what WE were looking for and answered all of our questions, which resulted in us purchasing the vehicle we were looking for.

Great service, very pleased with Andrea, service advisor. Very grateful service tech found RIP in tire, my tire warranty got me a new tire, very happy

Easy scheduling and no hassel. Josh is an excellent service representative and always goes the extra mile to address concerns satisfactorily.

Very professional and friendly customer service! I will always bring my car here for the friendly staff in the service department. Thanks for all you’ve done for me!

My salesman, Josh Cassioppi, and finance representative, Shannon Hewitt, were friendly and helpful, making my experience with Mercedes-Benz of Baton Rouge very positive.

Just had my vehicle serviced at MBoBR. The service reps were wonderful, especially Mr. Hines. Every time I turned around someone was asking me if I needed help. And they seemed like they were genuinely interested in helping. They gave me a few pointers on how to prolong the life of my vehicle. Great place to service a vehicle. Ill keep going back.

While in town for work, my wife’s Mercedes had a technical issue come up. Seeing other positive reviews, I felt comfortable taking to Baton Rouge MB (we had the option of taking it to NOLA MB).Scheduling was a breeze, and an appointment was made for the next day. They encouraged us to use the shuttle they offer while the car was being worked on. The shuttle will drop off/pick up anywhere in Baton Rouge while the vehicle is serviced. I thought that was a nice bonus.My wife and kiddo dropped off the car. Wife says customer service was excellent, facilities were great. Everyone was extremely helpful and offered to go out of their way to make her wait pleasant. Apparently the technical issue had resolved itself, but a thorough check was done anyway.While there I had them provide me an estimate for other work I was considering, and the estimate was very reasonable considering the fact it would be dealer service vs an independent or doing the work myself.YMMV for more extensive service, but based on our first experience we will absolutely return for our MB needs when in town.

Andrea is my service advisor and is amazing. Explains everything and is very attentive to all my concerns. Highly recommend!

Shortly after I got my car from dealership, it was running bad & killed on highway & wouldn’t crack, got it towed back dealership & it’s been a week & haven’t been notified about the problem

Gwen Wild always does such a great job taking care of any service or maintenance needs for my MB. She does it with a smile, is pleasant to work with, and always overly accommodating, which is a big help when youre busy and dont have time to deal with car stuff. Ask for Gwen; shell take good care of you too!

Although the repairs are ridiculously high for Mercedes compared to other high end auto brands, the communication, analysis and delivery from the service center at MB of BR are top notch. Darcy was our representative and he did an outstanding job of letting us know what were critical items that needed repair and when the car would be ready.

Josh and Josh took amazing care of us throughout the sales process and the walk-through of the vehicle! I was crunched for time and told Josh that I only had a couple of hours to commit to the process and he made sure that I was in and out in a little over two hours. We agreed on price very quickly, with very little back and forth. Fantastic, first class experience and I would highly recommend!

I brought my car in for scheduled service and Danielle Steib and the entire service team were great, as usual. The service department has always been open and honest with me about any maintenance concerns with my vehicle when necessary. It is nice to know that they are going to do what is required and keep you informed otherwise.

Victoria Vick is my service advisor and she sent someone from MB while my truck was being serviced, to another facility in town, to pick up my tire and rim and they put it on for me in time for my pick up. Had this of not happened, I probably would have had to wait until after the weekend to get my tire put back on due to a conflict in the other facilities schedule. Thank you for taking such great care of me this week. I definitely loved the experience.

So close to the holiday, my car was serviced, cleaned & ready to go right before New Years Day. Now that’s commitment. Thank you to Andrea & Ayanna who were there for me every step of the way. Thank you ladies! From dropping my car off to picking it up, I always enjoy my experience. I also take advantage of of service to visit my salesman Dennis Lee who is also awesome.

Hess and Shannon went above and beyond to make our experience as a 1st ever Mercedes buyer phenomenal. We found the car we just had to have at their sister dealership in Texas, they received the car from Texas and presented it to us, we felt so welcomed. It was an amazing experience walking into this dealership. The entire process was super fast and no issues. This is the best car buying experience we have ever had.

Superior Service at MBOBR yesterday! Prices were at an all-time low! D’Arcy and other staff assistants were super professional friendly and provided TOP OF THE LINE CUSTOMER SERVICE!

The best service of any car dealership in the South. I have worked with numerous service advisors and none compare to D’Arcy he is the gold Standard when it comes to Service. Always friendly, accessible and solving problems.

I had to take a moment and share my high regard for your dealership and our sales representative Mathew George. Everyone else we encountered at your dealership was very friendly and professional as well. We were an out of state buyer and Mathew not only accommodated us but also took care a local friend who came by to check the car out before we flew to town. Much to our appreciation Mathew did 100% of everything he said he would do to have everything ready when we came to town which allowed us to take care of business in a timely manner, enjoy some local Cajun food, and get on the road in the purchased vehicle back to Texas. I would highly recommend Mathew and Mercedes-Benz of Baton Rouge to anyone else based on my experience!

Always pleasant when I am serviced and Josh always makes sure all my vehicle needs are met and even things i miss he doesnt.

Cant say enough good things about MSOBR. My sales consultant Aaron Heflin was first class. The entire process was extremely efficient and I could not have asked for better customer service. Amazing job and will definitely be a buyer again.

Our service rep, Josh Marchan makes having to make a service visit a bearable experience. He is always friendly and courteous and goes the extra mile to accommodate us when we need a service call. Great service for a great dealership.

Sales managers do not care about sales staff! Was given no warning, no coaching to improve, no positive reinforcement, just fired! Unless your name is Lynn or Matt, you are going to struggle majority of months to pay bills, let alone move up to management (which all sales people there want to and were told they can move up lol) Then I earned a culture coin for being a ‘valued’ employee, which was suppose to pay $500 on my last check. They decided to find a way to not pay it, but they always say ‘do the right thing, be a good person’ but they can say all they want if they dont live up to it.

Dropped of my new car with an unusual problem and the team, including Daniel Steib, the service advisor, was remarkable. Very courteous and remarkably fast turnaround. An excellent experience. Recommend highly

Andrea Bridwell is the most professional Service Advisor I have ever dealt with.

The people treat you like family. They are very friendly and knowledgeable about the different types of classes of Mercedes and many of them actually drive the cars so they are able to provide you their own personal experiences with the vehicle. The dealership is clean and full of resources. Now they have added an excellent stress and relaxation full body massage chair that will make you want to stay there forever. I love the dealership and would highly recommend it to others. Mercedes of Baton Rouge is truly there to serve you and most of all the community. Go Mercedes of BR!

Whole process was exceptional. Started with Shelbi on the internet and was surprised to meet her when we visited the dealership. I just assumed she was in some cubicle somewhere. But she’s definitely real. She sent me the package on the vehicle I was interested in and set the appointment and confirmed it the morning of our visit. Matt was great! Took as much time with us as we needed to test drive and answer questions. He seemed very honest when giving opinions on different models. He processed the sale quickly and got us in the vehicle super quick. Brandon was extremely patient while I downloaded the app. He showed us how to get everything in the vehicle set up and synced with my phone. He made sure we knew all the settings and how to navigate the onboard system. Even made sure we had his email and cell # in case we had any questions. Only problem was a few small stains inside on the fabric but I’ll get it in for them to handle later. Overall, I would do it again and I love my GLS!

D’arcy Hines was so helpful and accommodating. Service was much quicker than anticipated.

Mason was very helpful and great to work with during the buying process! The service department addressed a couple service issues for me and provided a courtesy vehicle so that I wouldn’t have to get a rental while my car was in service which was great. Thank you!

I had a tire blowout. My service manager at MBOBR, Andrea Bridwell, took really took care of me. She had a driver pick me immediately, had my car towed to the dealership, gave me a program vehicle to drive back to work, and had all the repairs done by the end of the next morning. I never had to miss a beat. Thanks, Andrea.

Apparently my four year old Battery died. I called the Mercedes Benz Road side assistance and the very polite and knowledgeable agent told me a local technician will contact me within 30 minutes. the technician (named Todd) called me in about 5 minutes. Todd had explained to me where he was and gave me an accurate time of his arrival at my car.Todd arrived with the New Battery in hand and was very efficient and knowledgeable about the procedure. he explained to me each step as he performed the change out. 20 minutes later the car was up and running.Cherry on top was that it was all covered by Warranty! MB stands by their vehicles and backs it up with the warranty to prove it!!Well done Todd!Well done MB of BRChris Jensen

A great experience! The staff was very polite and knowledgeable. Mason and the new hire (sorry for forgetting his name!) did everything they could to make sure I drove away with the car I wanted. I would highly recommend this dealership to anyone looking to purchase a Mercedes Benz!

Josh Marchand always provides the best customer service! He communicates effectively every step of the way. He also went above and beyond yesterday by going out of his way after hours to deliver my garage door opener that I left in a loaner vehicle. Not too many people these days would offer to do that. It was truly appreciated.

I would like to thank Mercedes of Baton Rouge. About a month ago, we stopped by a little before closing time (about 5:45) on a Saturday night. We were looking through the windows of vehicles and when no one came out, my husband went in. He told the sales lady in the showroom we wanted to look inside one of the vehicles but not drive it. As I watched all the employees drive out of the parking lot (about 5:55), she told him all the sales people were gone and he could come back Monday at 9 am. We decided to give our business to Jaguar and I absolutely LOVE my new vehicle as well as the service we received there. Jaguar wasn’t even on our radar but thanks to the lack of service at Mercedes, we are now huge Jaguar fans.

Amazing customer service, thank you Brandon W. , Ill definitely be back. 🙂

Excellent Service!! I was well pleased with everything. If youre searching for a nice vehicle I advise you to visit Mercedes Benz of Baton Rouge. You can ask for Matt Hill and hell have you driving in youre Dream Car in no time!!! Josh who did the service aspect of my vehicle, did an exceptional job as well!!

The company I work for provides tables, chairs and tents for events, parties and company functions and when I went inside to set up the function I immediately could tell they built that dealership to accommodate and spoil there customers. You can take your pic from fancy coffee and a snack or cold drink and good reading material. Very impressive.

Really had a great experience. Victoria Vick was amazing. Very courteous and attentive. Great to see customer service at its finest. Thank you Victoria!

The most professional and friendliest group of people we have ever had the pleasure of dealing with. We will definitely be seeing the great people of this dealership more in the future. The best sales and service ever!

Danielle did a fine job of making sure all my problems were fixed to my satisfaction. nothing major thank goodness. Service manager showed me how to see my seat when i picked up my car.

As always great service...My service rep DArcy was attentive to my concerns.

Great dealership experience with Josh Hart. My wife and I appreciate everything he’s done. Always nice to see someone generous when dealing business at a dealership. 5 stars all the way!!! Go see Josh he will definitely not disappoint!!!!