I believe that every single employee at this location is giving all they’ve got! Between exchanges with five different ladies, I also had the opportunity to observe. The overall care here included friendly smiles, willingness to help answer medication questions, help with finding specific items and the list goes on! Thank you for being such light in my dark world! You are appreciated more than you know!!! Hugs to you all!!

I think everyone should give the staff at CVS a break. It is tough enough to be going thru this pandemic. I found the staff pleasant and helpful. They are short staffed and are doing the best that they can. We should all be in this together

Dont expect anyone to answer the phone when you call(25 minutes on hold) or anything to be filled in a timely manner. My doctor called in a refill at 4pm on a Tuesday(open until 9) and at noon the next day it still hadnt been filled.

Worst service ever. No one in pharmacy answers phone. Unable to use online info. Wrong meds given. PICK UP THE PHONE. MY LIFE DEPENDS ON MY MEDICINES. WALGREENS IS THE BEST, ABSOLUTLEY.

CVS used to be amazing. They were on top of everything. We would get a call that our RX was filled before we even called it in. If there was an issue with our RX they would call the doctors offices for us or even help locate another pharmacy to fill our meds if they didnt have them in stock. They have been my pharmacy for at least 25 years. I gave them some slack because of the pandemic, but it really just keeps getting worse. They dont answer the phone and they arent filling prescriptions. My husband went to pick up his meds the day after his doc called them in, they werent filled. He was told to come back tomorrow. When he came back the next day, they still had not filled it. This is not the first time this has happened. In the last few months. Did this location get purchased by another company or another management team? Something has happened that has brought the efficiency and friendliness to a major low. I hope they get things straightened out soon. I really dont want to switch pharmacies.

Price gouging! Prices are outrageously high at a time when people are struggling just to get by with basic needs! CHECK PRICES on shelf, check prices at register & definitely check your receipt before you leave! Trust me, I know first hand, you will get ripped off if you dont! Buyer beware!

My doctor sent over a prescription midday on Monday. It was still not ready by late afternoon on Wednesday, and based on no phone calls yet on Thursday morning, apparently still is not. This is completely inexcusable, and I will be getting prescriptions from Walgreens from now on. That means the CVS store has also lost all of my non-prescription business; I will be shopping at Walgreens while picking up prescriptions. Had hoped CVS pharmacy service would improve when they expanded into their new location; instead they have gotten, unimaginably, far worse.

Don’t waste time calling. No one picks up the phone.

CVS itself seems to be alright, but the pharmacy is an absolute nightmare and never has my prescriptions, even AFTER sending notifications saying they are ready for pickup. Walgreens is much quicker IMO

Truly horrible service. Absolutely NEVER have your meds ready, even when called by their automated system. Messed up my meds at least 4 times, leaving me without for days or weeks at a time.They do not answer the phone, they will not call your doctor/insurance to get meds refilled.Line for the drivethrough is 1hr+. Inside line is 15-30 mins. And then when you get to the counter they have no idea why your meds arent filled.DO NOT GO HERE. Go anywhere else. Especially if you have meds you need on a schedule. Would give negative stars if possible, should be criminal to have healthcare services this bad.

Before pandemic and now Ive never had my prescription filled on time here. The wait in store is long. This place is completely overwhelmed and always behind. Switching all my meds to the local pharmacy on front street.

Big store with more selection than many, clean and organized. One of the few pharmacies that has a drive through.The drive through is very nice and can be a time saver, but beware right now they’re having covid tests and allowing people to take the test and drop off the results while staying in line so often times your wait for an hour in line just to get your medications - this is why I give 3 stars instead of 5.

The drive thru used to be a speedy means of medication collection. Now we sit in our vehicles with them turned off waiting 20 minutes to collect meds.

Pharmacy is horrible and employees are rude.

My husband and I scheduled flu shot appointments and we were sent text messages instructing us to check in at the “drop off” pharmacy counter. When we arrived at our scheduled appointment time, there was a line half way through the store, all waiting to check in for flu shots. In the 20 minutes we stood there, the line did not move. Why schedule an appointment, if CVS does not honor appointment times? We left and went to Walgreens!

Ive tried calling during morning hours, then afternoon, then early evening. No one in the pharmacy ever answers, Im just on hold for twenty minutes before I give in and hung up.

Never again will I ever go to any CVS ever. 5x the cost I was told my med should cost . And rude customer service people.

Terrible customer service--who is hiring at this pharmacy?! Four employees and one customer and I stood there for 10 minutes with no acknowledgement--nothing! Second time this has happened in the New Store. I walked out. Wilsons here I come.

The drive thru game me the wrong items, then they wont let me return them. The employee was rude

I will never get my prescriptions filled here again. Customer service skills should be worked on by a few staff members. I dropped a prescription off at drop off today and was greeted with a sour face and absolutely no manners.

Worst customer service I have ever seen in the pharmacy. And the prices are out of control. No body should be treated as bad as they treat there customers.

My persciption accidentally got sent to this CVS and when I called the women was extremely short and unhelpful. I am two days postpartum and certainly didnt need to be treated the way I was. Highly discouraging, would not recommend.

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