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Mark Martin Kia
1601 Batesville Blvd, Batesville, AR 72501, United States
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Mark Martin Kia
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Co
Review №1

I was very impressed with my salesman, Cody. He was great to work with. He was attentive and honest. I was also very impressed with how smooth the whole process was. I was comfortable and not pressured at all. Thank you to everyone involved in my purchasing process. This is my second vehicle to buy from this lot and will be back again in the future!

Le
Review №2

Knowledgeable and friendly staff who go above and beyond to take care of you. They were great at helping me find exactly what I was looking for and making sure I got the best rate and service.

Gr
Review №3

Excellent buying experience. Low pressure, high service. This was my first purchase, won’t be my last

Ke
Review №4

Absolutely amazing service! Nick was great - easy to work with and genuinely cared about us, not about making a sale. Pricing was great and the finance process was painless - no high pressure warranty upsells like we experienced at other dealers.Definitely worth the drive!

Ro
Review №5

Thomas did a great job taking care of everything we needed and answering all of the questions we had. Everything was timely and quickly taking care of. We couldnt have been more pleased with the service

le
Review №6

Nick Fudge helped us and was incredible helpful and made the process so smooth and quick!

Ja
Review №7

Had an amazing experience buying our first new car. They helped us work out something with our low credit and trade in to an amazing vehicle. Thanks for the amazing costumer service

Br
Review №8

Mark Martin Kia has an outstanding team, there is no other place I would want to go to when it comes to buying a vehicle! They make sure to give you the best deal possible and take their time to ensure that you are absolutely happy before you leave. Once you start doing business with them you will definitely be back! Special shout out to Nick and Jeff! Everyone there is always so friendly. It was a very exciting day to get my very own 2022 Kia K5 LXS with their help.

M.
Review №9

The overall experience was excellent. Both Nick Fudge (sales) and Alan Thornton (finance) highly prioritize the buyers needs. Mr. Fudge in particular strove to ensure that the entire process was effortless on the buyers part, offering as much assistance as he could throughout every step--even advising the buyer during a phone call with a car insurance company.

st
Review №10

I love Mark Martin Kia! They have the best customer service and they make buying a car easy. Ken was great and made the whole experience fun! Anyone should definitely buy a car from these guys.

Li
Review №11

Martin Martin Kia was very informed about the vehicle I purchased. Purchase time was a minimum. I would recommend them to family and friends.

Ze
Review №12

My family has been buying from Mark Martin Kia for a decade or so now, and I dont plan on breaking the streak anytime soon! I paid of my Kia Rio back in January and saved up to upgrade. Cant be more pleased to be the proud owner of a new 2022 Kia K5!

As
Review №13

I purchased a 2022 sportage yesterday from Jared and Id have to say this was the easiest transaction Ive ever had. Jared was awesome and made this a memorable experience. Ill definitely recommend him as a sales person and Mark Martin Kia to everyone looking for a new vehicle.

Jo
Review №14

Everyone at Mark Martin Kia were very professional , Mr . Jared Harris the Sales Consultant made whole purchase transaction seem so easy for the purchase of a Kia Forte for my sister .She loves the car , will get up to 40miles to the gallon for highway driving Thank you so much for everything intaking care of all details with the financing …..

Bo
Review №15

Cody took care of everything for me. All I had to do was sign my name in a few places when I made it to the dealership. A great experience! Will definitely come back!

Ri
Review №16

Great experience for first time New car shoppers....Ken Wilson was fantastic!!!

Jo
Review №17

We bought our daughter’s first car from Thomas Lott at Mark Martin Kia. The process was smooth and easy. Great crew!

wo
Review №18

I brought my car to be fixed because of a recall. The app was worthless. Clicking on schedule an appointment for the recall said I would be notified in 24 hours. After trying that twice, I called and scheduled.

Pa
Review №19

This was my first time to buy a brand new vehicle. Nick Fudge was really helpful in making it a great experience he went over so many details and made sure that I understood everything before I drove off the lot in my brand new 2021 Kia Soul. Thank you again Nick I am one happy person.

Bi
Review №20

Caleb at Mark Martin made the experience of purchasing a vehicle quick, friendly and actually pleasant. Went to purchase a vehicle for my Granddaughter, told him what we were looking for and a price range, in less than 2 hours we were driving off the lot with exactly what we asked for. She is very happy.Thank you

gn
Review №21

I have bought cars all over the country and this is one of the best experiences I have had. Talked to dozens of dozens of dealerships for a year before I pulled the trigger on this major purchase. Caleb was the most professional and best sales associate I have worked with . He took the time to understand my needs and unique circumstances. He was willing to always follow up and work with his team to make my deal work. Not only that the pricing was competitive if not better than most lesser comparable models elsewhere. Caleb kept me in the loop through the entire process and the entire dealership staff treated me awesome. They truly were vested in serving the customer. I flew in 800 plus miles from Ohio. Transportation specialist Elbert went above & beyond making sure everything worked out smoothly and is genuinely one of the most knowledgeable and nicest guys around. Allen was able to work with my request for financing and find a deal I liked when most other places had bad offers. Allen took his time & explained all my options and clear detail. Honesty, integrity, high standards and the best customer service around. Was worth the 800 mile trip. Staff even routinely reached out to me on my journey home to make sure I arrived safe. You dont get that type of genuine care & treatment anywhere else in this day in age. Thanks Mark Martin Ford Team!!!! You guys rock!!!!

Ma
Review №22

Nick Fudge is so far ahead of, in every way, any car salesman I have ever encountered that there is no need to say any more.P.S.In the fast paced excitement of filling out the paperwork - we missed the name of the finance person. He was extremely courteous and very helpful. Sorry to have missed his name.Yours TrulyJames N & Marjorie A Schmidt

M
Review №23

This was by far the easiest car buying experience we have ever had. They were great about explaining everything, would definitely buy from this dealership again. Also enjoyed the museum with Mark Martins cars etc.Pam T.

Do
Review №24

Very pleased...even did more then suppose to ..thx

pe
Review №25

Easy and painless. Ken Wilson had what we were looking for and held it for us until we could make the drive over. Definitely will use them again.

Ge
Review №26

Mark Martin has the best service department I have ever used

Ev
Review №27

Very nice people to work with. New vehicles are on every lot but nice people are much more rare.

Li
Review №28

Employees here are always kind and professional. They were very thorough in repairing my car and call backs keeping me informed on a ordered part. Will and would definitely recommend. I love my Kia! Thank you Mark Martin Kia and Employees!

Sp
Review №29

I had 2 recalls, a sound in my steering column and needed an oil change so I took my Kia Optima in and I made it there early! They took me right away to their really nice & comfortable waiting area.They were super courteous and accommodating! I waited and my car was done in no time, they replaced the recall, replaced the cuff in my steering column and changed my oil checked fluids and tires and went over it all with me. Then sent me on my way with a “drive safe” they really seem to care about their customers experience. Then, get this!! They called me the next day with a courtesy call to make sure I was happy with the results!! I absolutely am!! So refreshing to have a service department who pays attention to detail and does a phenomenal job! Thank you Mark Martin Kia team!! Especially Katrina, for scheduling my appointment to where I could get all the things done in one fail swoop! I appreciate it so much!

Ma
Review №30

No hassle, honest people. Ken Martin made buying so easy I traveled 3 hours to purchase from him instead of purchasing locally. Integrity, honesty and customer service wins my patronage over anything else including price. Keep up the good work. Thanks.

Ra
Review №31

The Team at MMK are great, Nick new his cars and the entire process was as smooth as possible from start to finish. I wasnt planning on buying that day however the deal was good and the folks were better.

Ch
Review №32

Mark Martin Kia, fast friendly service as always. I won’t take my Kia anywhere else. Thanks for squeezing me in and getting my tire fixed!

D'
Review №33

The salesman was very helpful and friendly.

ka
Review №34

MARK Martin kia was so patient and understanding Me and what I wanted in a vehicle and the financing process was so easy Michael holt was a great salesman. I want to thank everyone there.

Ra
Review №35

Great service! Friendly & helpful. Came in & did a test drive on several cars, found one we liked, & drove it home all in one afternoon! Highly recommend this dealership! Salesman, Manager, Finance man, all great!

ca
Review №36

Do not go with this dealership for a telluride they will screw u over big time. They lied to me and then told me differently then what kia warranty told me. I will never use this dealership again in my life

An
Review №37

From the time I sat down with Jim Rudd it was a learning experience that had never been shared by another dealer concerning the warranty of the car I purchased. We were able to do everything via email, text and phone at my convience with no stress or intimidating salesman tactics. Highly professional and courteous. The car is my 4th Kia Soul and the car for me and my needs. The finance manager was great in finding the plan for the payments that meet my budget too!!! Overall great experience!!

Ti
Review №38

Love the customer service. So accommodating. Friendly people in all areas. We will definitely be buying from Mark Martin again.

No
Review №39

Nick was a gentleman at all times while assisting my husband and I while we searched for a new car. We didn’t feel any pressure and he was most helpful with all of our questions. Very polite and pleasant personality. His knowledge base was extensive and we felt very comfortable that our questions were answered with factual information and honestly. It was a most pleasant experience.

Mi
Review №40

Always receive top notch service here. Employees are amazing.. love the Kia mechanics.. Katrina is always so pleasant to talk to..

Je
Review №41

Had a great experience! Jim Rudd sold us our vehicle and he did an amazing job! Would definitely say he made our experience that much better!

Al
Review №42

Outstanding service in every way :-)

Ka
Review №43

Best sales team I could have asked for!!! Jeff was great helping me find a great car for my teenage daughter!

As
Review №44

Jared was amazing I would highly recommend mmk in batesville!

Jo
Review №45

Awesome service and sales. No high pressure. Got a better deal than I expected. They offer both Kia and Ford vehicles.

Ph
Review №46

They are very nice and helpful. So far so good. Love my new Telluride.

Be
Review №47

Very friendly. Super quick! I was told to plan for 2 hours to do necessary warranty work, it only took 1 hour to complete. Mark Martin is my new Kia Dealership.

To
Review №48

Love this place! Ken Wilson is great, easy to work with just tell him what your looking for & he will find you the best deal.

bu
Review №49

The salesman john was very helpful and nice as was all the other men who helped us purchase our vehicle. I highly recommend this dealership. Thank you john

Da
Review №50

The salesman was courteous and efficient. We went through the process in little time and he went over the cars radio and other functions proficiently. The person who set up the loan was very informative about the warranty and what it covers. Had a very pleasing experience.

Da
Review №51

We enjoyed our experiences with Caleb and the staff at Mark Martin. We looked at it online, and Caleb was very helpful and ready to answer all question we had. When we left with the car we felt good about our purchase and would definitely return to do business with them again.

BR
Review №52

I have always had excellent service.

Ro
Review №53

Ken Wilson was helpful and friendly salesman.

Ke
Review №54

Thomas L. and Alan T. were amazing to work with! I’m so glad I chose Mark Martin Kia to work with!!

Do
Review №55

I am 64 years old, this was the best experience I’ve ever had buying a car!

M
Review №56

Easy to find. Knowledgeable salespeople; friendly and helpful.

Be
Review №57

Ken was very helpful: quick to respond to questions, took time setting up and explaining all the options, was easy to talk to, and followed up to make sure everything was just right. Would recommend Mark Martin Kia to anyone!

Da
Review №58

Great experience with Ken Wilson as our salesman. Very upfront with any information we needed and quick to respond. Negotiations were smooth and felt like we were treated honestly and fairly with our trade. Will definitely use them again next time we are in the market for a new vehicle.

Ap
Review №59

They were very helpful and kind

Di
Review №60

Excellent service and very friendly.Very clean atmosphere.

Ja
Review №61

My wife and I bought a 2020 kia Sorento from them about a year ago great people to deal with especially Nick fudge.

Ha
Review №62

Everyone at the Kia & Ford store were so knowledgeable and nice. I searched for the right Kia Telluride & Jimmy Rudd ordered me in the perfect one. The entire process was easy & pain free!

Le
Review №63

The work was done quickly on my car and the service people were all friendly .... exactly how a business should be ran.... thanks Mark Martin Kia

Co
Review №64

I received professional service for my KEA GEO, and was personally treated with respect and kindness! The waiting area and restroom were clean and comfortable, and the complimentary coffee was hot and good! I am really thankful for my KEA vehicle and the KEA dealership and service department!

Ph
Review №65

Have always had good service at this dealership

Ca
Review №66

If you are in the market for a new vehicle, give Mr Ken Wilson a call at Mark Martin Kia in Batesville. He was amazing. Ive been looking to buy a Telluride since early-mid December. I called Mark Martin Kia and was put in touch with Ken. The entire process, he was calling or texting me to make sure I knew what he had, what he had available, and what my options were. Wednesday, he found one for me. Friday, we went to the dealership to pick it up. He walked us through all the buttons and features. It was hands-down the BEST experience buying a car with the best car salesmen in Arkansas.

An
Review №67

I came in with two issues with my car under warranty a tapping sound which they couldnt find and thats okay but my navigation system has just gone haywire and your service representative sat in the car with me and agreed she couldnt figure it out so this was on a Friday and I said Ill call you back on a Tuesday hopefully youll be able to get Kia tech support and figure out how to fix it I called on Tuesday she wasnt available left my name and number Ive never had a call back and I still dont have a navigation system

Be
Review №68

This is our first Kia. We have always come to Mark Martin Ford. This time when I contacted Ryan Martin & asked about the new Kia K5 GT-line he delivered!!I love this car! And the people that work at the Batesville Mark Martin dealerships.We will be back!Thank you!!The Foster’s

Vo
Review №69

Got me on the car I wanted right away, thank you mark martin kia

ca
Review №70

Great couldnt ask for any better service. Thomas was friendly, knowledgeable, he went out of his way to make our buying experience easy. Thanks Thomas and Mark Martin Kia. And my name is Carol Hobbs

Ka
Review №71

Great customer service from sales rep to financing. Would highly recommend to family and friends!

Sh
Review №72

Thanks Mart Martin Kia for a great experience

Sh
Review №73

Working with Nick Fudge at Mark Martin Kia made buying my third Kia Sorento a breeze! Nick was easy to work with and honest, and I felt what I had to say was valued and considered. I would highly recommend Nick Fudge at Mark Martin Kia to help you find the best vehicle for your needs. My new Kia Sorento is perfect for my little family.

Da
Review №74

Fantastic service from Cody and Thomas. Quick experience while still taking the time to find exactly what i needed in my price range.

da
Review №75

A++++ service ! Quick in and out and all services I asked was performed!!!

Je
Review №76

The people at Mark Martin are wonderful! They always know their vehicles and are happy to take the time to find out what you need in terms of vehicle and budget. Plus, they have the best prices.

An
Review №77

Awesome experience at Mark Martin Kia with experienced maintenance personnel, fast service, friendly atmosphere, and a fair price. We were greeted by Keith, the service manager, and promptly care for. All the service work was done promptly and we were constantly appraised of our vehicles progress. They honored their service specials without question or hesitation. They have earned our business and have always corrected any errors to our satisfaction. We were greeted by the service manager promptly, he knew why we were there and what service was requested. Barbara explained what was done and gave us a checklist listing the vehicles current status. We are very pleased and impressed with their concern and gratitude over our choice to have them service our vehicle.

Yo
Review №78

Very courteous staff. The appointment was only a two day wait as opposed to 5 weeks at Jonesboro.

Ha
Review №79

They were friendly and very helpful. Would recommend them to anyone. As far as how their service is I have used them before and they are great.

Ma
Review №80

Ryan Martin was absolutely awesome to work with! it took a couple days but that’s only because he found me the best deal he could & my payments are really cheap! i love my 2017 GMC Terrain! i recommend this place 10/10!

ty
Review №81

Went to them when on vacation to check on my loaner from my local Kia. They where very friendly and tried to help anyway they could.

Ha
Review №82

I had a few recalls on my car, had to make two trips but they took no longer than an hour each day it was great. Very friendly and nice people, I recommend! They took very good care of my car and I’m driving now with no worries.

Ca
Review №83

Mark Martin ford helped me decide to buy a Kia Soul because my salesman Ken Wilson spent endless time explaining how to use all of the accessories. Great place to buy a Kia!

Ti
Review №84

Had a really good experience with the service dept.They diagnosed the problem fast and was on my way back home quickly. Definitely will be back to get the car serviced.Been back now 3 times and always a great experience with the service depth. Highly recommend.

La
Review №85

The motor on my 2016 Kia Sorrento went out and my paint was also peeling in multiple areas. Mark Martin Kia promptly replaced my motor as well as redoing my paint job. Awesome customer service!

Ig
Review №86

Best card dealership I have ever bought from. Great selection and most importantly best customer service , honest and straight to the point. Strongly recommend.

ni
Review №87

Had the best experience with Ryan from Mark Martin Ford, at Batesville.. will come back for the next one..

Br
Review №88

I am in my second kia soul from Mark Martin Kia. I will likely get my third vehicle from them, whenever that will be. They have always treated me well with great customer service.

Te
Review №89

The service dept. has always been very timely with repairs.The service writers are great, they listen to what is going on with your car. They are very polite and personable. I highly recommend Mark Martin Kia.

Bl
Review №90

Great service and great people!

Ch
Review №91

Sales guys were great. Made the whole process easy. Would highly recommend them.

Da
Review №92

Best car buying experience for us, ever!Ken Wilson is an excellent sales associate, we highly recommend Ken for an excellent buying experience.We had an excellent experience with Allen in finance as well.Mark Martin Kia deserves every 5 star rating they receive.

Wa
Review №93

Mark Markin Kias service in Batesville is always impeccable. Unfortunately we were late on Friday but that was not a problem for them and they fit us in. It is an hour and a half drive from where I live and I will keep going there to service my vehicle.

Ke
Review №94

After hearing an odd noise coming from my car I scheduled an appointment to have it looked at. It took a little longer than I would have liked to get it in but that isnt their fault, they were very busy but incredibly courteous and friendly. I LOVE that they had women working in the service department, they were rocking it! After a little over an hour they figured out what was wrong with my car, it needs a completely new engine which will be covered by warranty. They immediately set me up with a rental car, it was so quick and painless. This was today so I cant comment on the work yet but Im sure they will do a fantastic job!

Kr
Review №95

Everyone at Mark Martin Kia has always gone above and beyond to meet my expectations. They make the car buying experience very pleasant. I love my Kia and truly am a fan.

Ti
Review №96

Friendly people and great staff

Ca
Review №97

Love my new vehicles

Le
Review №98

Fantastic experience overall! Ken worked with us quickly to get us into a new vehicle. I finally have my first brand new car!!! I would recommend them to anyone! Totally hassle free and very speedy!

Cr
Review №99

I deliver cars for a living so Ive been to all kinds of dealerships. I will say that the staff here was super friendly and helpful for me. As an added bonus, the Ford dealership (on the same property) has the Mark Martin Museum in it with some pretty cool stuff from his nascar career. Very cool place for racing fans.

Ca
Review №100

I had no intention of buying a new car the day we were there, just looking. Ken Wilson was so helpful, showing us different vehicles, sitting down and figuring out what would work best for us. Hes a terrific salesman, but not pushy, and I ended up driving away with a new Kia Sportage! Thanks for all your help Ken!!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1601 Batesville Blvd, Batesville, AR 72501, United States
  • Site:https://www.markmartinkia.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-main
  • Phone:+1 870-793-4461
Categories
  • Auto parts store
  • Kia dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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