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Paula’s
4, 2 W Wilson St #1, Batavia, IL 60510, United States
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Paula’s

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Ja
Review №1

Love this shop and supporting small businesses! Paula is wonderful at helping you find something just right for you. The shopping bag with the handwritten message by her mom is the perfect ending to a great experience. Will be back here again and again!

de
Review №2

Love the idea of a woman’s consignment when I am way out west, however as a former consignment store owner myself YOU MUST BE CAREFUL regarding sizing. DO NOT sell items without ORIGINAL tags. Or disclose it PERIOD. My bad for not specifically asking before paying via Venmo. I then made the very long ride to retrieve adorable jumpsuit. I decided to try it on and after a 40 lb weight loss this year- I KNOW MY SIZE. It would not zip. The clerk refused to consider a return or exchange so I contacted Paula. This started a non stop being rude too and me having to travel back to return.I had my super skinny daughter in law try it on and she’s a small at biggest. The “medium” would not zip her either. I had a seamstress measure it and she said its likely a small. Perhaps it had been altered too? Yes a risk you take with used clothing. But just TELL the customer. Our best guess is medium etc. Then I had to continue to beg for my money back- despite being promised it the next day. I was told they went out of their way for me- seriously?Then when I returned it back to store, I left behind something expensive(lol- can you believe it) and no one would answer my calls or texts to check. Another ride back where luckily I was able to retrieve it before it got sold. My suspicion is that many of these resale boutiques actually sell much on Ebay Mercari and Poshmark and the ones that are duds end up in the shops for customers to get potentially duped on. This was a VERY nice brand, but without a real size- that’s tough. And I did not really want to post a negative review but all a customer really wants is “I am sorry, can we try and fix this”? And do it without making them feel bad, when it is NOT their mistake. Woah is me, etc. This is from a person who TRULY does understand both sides BTW.

Ka
Review №3

Nice selection, good prices, great customer service!

Sa
Review №4

Our first visit was awesome! The lady was so kind and showed us around and they have such adorable clothes!

Ma
Review №5

I had so much fun shopping with Paula! I loved her personal styling service. It is like shopping with your best friend, but better because she is an expert on clothes, styles, trends. She knows what would look good on you and can give you great advice! I told Paula what I typically wear, and she gave me a little nudge to try new things that I might not typically consider. She explained what looks good together so I can mix and match clothes in ways I didn’t think of before. Her service by talking on FaceTime to learn my style and recommend items to me was so enjoyable! Paula’s wonderful way of listening to me and suggesting items for me, while we were chitchatting and laughing, made it feel like hanging out with my bestie. Her delightful personality is so fun to work with. The clothes she recommended we’re beautiful and exactly what I was looking for. She knows quality and has amazing prices. Plus, she delivered it to my door the very next day! Nothing could be easier or more fun!!! This is the BEST way to build my wardrobe!

Ed
Review №6

The staff were friendly and so warm welcoming. Lots of time was spent on finding the perfect outfit and I will definitely be back for my next occasion!

Da
Review №7

Always helpful and honest with all aspects of the business... Paula is so grateful for her customers and it shows. Its extremely mutual :)

Ka
Review №8

Paula is AMAZING!!! Her energy and love for women and their style is contagious! She makes you feel like a queen!!! The prices are so good!

Me
Review №9

I needed a fur wrap last minute for my wedding this past weekend! I went in to Paula’s and she was so helpful! She had one that was absolutely perfect and was priced to sell!

Li
Review №10

I have never left Paula’s feeling anything less than stunning! Paula knows how to dress any body shape and make you feel wonderful. Paula’s was where I went to build my wardrobe for my first career on a budget, and I return every time I’m in town.

Ca
Review №11

The quality and the color tones are amazing. Sales associates are friendly, knowledgeable and helpful as well!

Pa
Review №12

Always met with a smile and a hug. Pretty much always find an absolute treasure. Shop looking beautifully festive x

Di
Review №13

Good clothing. Good prices. Excellent service :)

La
Review №14

I love Paulas. It is my favorite store! Paula is so helpful, the prices are great and you leave feeling like a rockstar.

Be
Review №15

Marilyn was so helpful. I found some really great deals there!

Be
Review №16

Reasonable prices!! Plus great customer service!!

lu
Review №17

The lady that worked at the place was very nice, all the clothing was in good shape

Am
Review №18

Love this great little treasure chest!!!

Kr
Review №19

Amazing prices and Paula is so sweet!

Information
7 Photos
19 Comments
5 Rating
  • Address:4, 2 W Wilson St #1, Batavia, IL 60510, United States
  • Site:http://paulaplace.com/
  • Phone:+1 630-425-3196
Categories
  • Consignment shop
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:12–4PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:11AM–6PM
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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