This is the best pawn shop i have ever been too everyone is so kind and helpful and they really work with you and try and help you. They also allow you to text to communicate with the store and even have a app where you can make payments and check statuses as well as alerts. They always have free raffles going on to help the community and very family oriented seriously the best pawn shop in town by far

Pawned some scrap gold. Awesome service and La Familia staff very helpful. Initial offer price met, no pressure. I would highly recommend.

First time visiting this location the lady that helped me out was very nice also it was another lady which was nice too. they were amazing. Great price clean location. Both of them were bilingual which was awesome! Definitely I will come back again.

Lexi and Kelsey I think I can’t fully remember they were amazing helping me and my husband today .As soon as I walk threw the doors we were welcomed with a warm smile. Lexi took real good care of us and getting stuff on layaway .

Amazing service. Gave me a fair loan on my guns. They also have a decent variety of new guns especially for a pawn shop. Definitely worth checking out. Will be back to purchase an AR15 for sure.

First pawn store I’ve ever been in. Super friendly staff, reasonable prices, stock is nice as well. Store is clean and welcoming. Highly recommend.

Very friendly and helpful staff. Gave me a great deal on a couple of instruments I bought. Also pretty cool that I got a free bottle of water with my purchase. Would recommend.

I give this place five stars due to the instant hospitality of the people who have greeted and taken care of me there. I have sold I have pawned and I have purchased. I have found great prices great quality and been treated as if I was family this is an awesome place to go if youre in need of selling pawning or purchasing.

Went in looking at music equipment recently, and Paola’s assistance was prompt & polite. Probably one of the most professional pawn experiences I’ve had. I will definitely be going back to make a purchase now that I’m aware of the quality and amount of equipment they have.

Elisa and Kathy were very nice, friendly and helpful. They both provided excellent service. The place was very clean and welcoming. I highly recommend this place.

Great service and clean place I recommend and thank you Elisa for all of your help

Great experience, very sweet and helped us out a lot! Great place to come!

Wonderful staff.. very clean environment.. great prices and layaway program. Would definitely recommend to anyone

La Familia is a family oriented business that will help you with your cashs needs. With a diverse inventory any special occasion. Ask for Paola who will provide excellent customer services. She is ready to show the inventory they have.

Angela and Kathy were phenomenal. From the moment you walk in you’re greeted and asked for help. They’re prompt to answer the phone and make you comfortable as they work with you. Pawn shops usually have a negative stigma but they really do make you feel like family here.

Elisa and Kathy worked with me, and I must say they have excellent customer service. I would recommend anyone to do business with this staff and the store was nice and clean also!!

Very nice pawn shop and very well kept, I had a great experience and Elisa was very helpful and made the visit great. I would recommend to anyone.

Ms. Elisa was very very helpful and very professional. This is far by the best pawn shop and employees I have ever come across. Thanks La Famila for everything

I been to a lot of pawnshops but by far the best pawnshop I been to is La Familia Pawn & Jewelry. Elisa took excellent care of me and I will definitely recommend her to my friends and family.

People where very nice, clean store, and great place to get stuff brand new in the box for a reasonable price. If you are selling or pawning anything, I would go somewhere else....

Always a very friendly, helpful staff. Place is always clean, and prices are reasonable. The warranty they offer is worth every cent for piece of mind on your purchases. Highly recommend.

Had a great experience with Elisa And Luis everyone is really nice and I will continue to come in to loan and buy

What a great experience with Kathy and the staff they were ready to help and take care of me from the moment I walked into the store

Treated with respect and courtesy. Will definitely continue to do business here.

I was immediately drawn by the sign spinner. Paola and Kathy are wonderful and helpful in any inquiries. Definitely a repeat destination.

Elisa was nice in very fast she made me feel like I should pawn everything best pawn shop

What a great Experience I had today with Kyle and Kathy seen a great store they where very friendly and the new girl I think her name was Paola seems to fit right in I will be back again. Belive the reviews it is all true.

La familia is the best!!! Especially Lexi, shes absolutely amazing, very kind, polite, and extremely helpful! Thank yall at La Familia!! No other pawn shop even comes close!

Very nice and friendly good prices will definitely go back

Kathy and Elisa were very helpful. Great pawn shop!

Pleasant employees, always willing to help. Ms. Elisa and Kathy make a great team.

Amazing prices. Great quality. Great service

The owner was very genuinely concern and sympathetic towards my needs of asking for a loan. I would recommend this door to anyone thats in need of a loan.

Shopping here was very pleasant. The sales people acknowledged me but left me to my shopping they were not pushy at all.I would suggest to others to check them out

The stores very clean and has alot of really cool stuff! Paola was extremely helpful!(:

Great things to buy,very clean store and friendly associates.

Great pawnshop! i got to see kathy training a new employee paola and she seemed to be learning alot. Kyle helped me get a loan when value pawn refused. definitely coming back again. Thanks again guys!

Great place, great prices, and very nice staff. Thank you for the awesome shopping experience

Great experience and will definitely be back! Customer service is wonderful. Don’t bother anywhere else just come here first.

Elisa and Kathy very great friendly helpful employees.

Staff is friendly and helpful they try to get you the best deal possible.

I thoroughly enjoyed my experience at La Familia Pawn. The representative was very knowledgeable, very courteous and very helpful. She was exceptional!

Great prices and great staff

Very helpful staff. Thank you

Awesome people very friendly and fast services! Definitely recommend Elisa is awesome!

Great service!! Staff was very helpful 🙂

Staff was very polite, and helpful, great prices also.!

The other reviews on this place were spot on! Edwin Narvaez helped carry my 55 inch tv into the store, then gave me a great price for my items. Everyone was friendly and helpful. The store is very clean and well organized. I will definitely return there with any future pawn shop needs.

Nice and friendly good people I definitely recommend them

Thank you Kyle and Kathy for your great service on Sunday sorry for the late review

Great prices! Their stock is unlike most pawn shops I have been too. Staff was extremely nice and professional. Kathy (manager I believe) handled my transaction quickly and eas very informative on their warranty policy. We will definitely do business with them again!

Come on down The Prices Are Right! Receive outstanding customer service. Ms. Sarai Fernandez was very pleasant had an upbeat attitude and very knowledgeable of her job and products. Keep up the good work

Edwin was very helpful and super nice! Very professional and reasonable. The other employees in there with him seemed just as nice and helpful. I will definitely be coming back in the future!!

Familia pawn always has the best service! The only pawn shop I trust that looks to really work with the need & want in the community. I highly recommend!!!

Great customer service thank you Elisa & Kathy

Nice and knowledgeable staff, always clean, haven’t had an issue with anything I’ve purchased from here

Great customer service from Kathy my mom will be back to do business

Elisa and Kathy where great help will be back again

Edwin Narvaez has been so helpful. I found exactly what I was looking for. Very friendly, honest and kind staff. Thank you for the good experience. Blessings to you

Cleanest and most immaculate pawnshop I’d ever been in my life. The people there, Kathy and Sarai, were extremely nice and hospitable as well.

It was a very Nice experience to work with Edwin he went above and beyond to get me a good price. Kathy and Michelle are very nice lady also, I will recommend LA Familia Pawn and Jewelry a very Nice clean and organized store. Will buy from them again.

Sarai had amazing service , Fast paced and a delightful attitude. She made my shopping quick & easy 10/10 i recommend to anyone searching for the perfect pawnshop this is it !

Elisa was very kind and very helpful and all my questions

I had a great experience. They were extremely helpful and very kind!

Very surprised when I walked in it’s nice and clean and they have respectful personal.👍

Great service from Elisa will be back again

Extremely Pleasant to deal with worked] with me on some prices Ill definitely be back the store itself was extremely clean as well I was very impressed with the the setup of the store

This is by far the best Pawn Shop around. Great place, great people, great merchandise, and great prices.

Great people and great costumer service

Super friendly and courteous. Great shopping experience and prices! Will definitely be going back soon!

The place was very clean 😁 and the people were Allsom with me Thay had a great suplay of everything you wanted I highly recommend any one to go to visit them Thay will welcome you Thank yall

Customer service was excellent. No complaints .

I cant express enough how knowledgeable and friendly the staff is especially Paola, she deserves a raise!!!!

What a great experience I had Kathy was great help with information about what items and services they have I will be back to do business with Kathy again. Also the store is very clean and organized with great prices.

I went in and the service was very profesional, Edwin gave me a great price on a laptop... thanks recommended 100%

Greatest customer service thank you Paola ‼️

Best in the area! Very clean and great prices.

Z and lexie were awesome to speak too

Best place to shop, friendly staff. Edwin was very knowledgeable and was always willing to help out. Quality products and reasonable prices.

My wife and I were needing a few quick bucks tonight and my sister mentioned La Famila, so I went to check them out. Edwin welcomed me with a smile and was very helpful.I was in a pinch today because I found a good deal on a used riding lawn mower but didnt have all the cash to go get it. Edwin made sure I had enough cash to cover the mower before leaving the store. He was very knowledgeable and I left feeling secure and happy with the decision I made. We will return again soon and will recommend La Familia to family and friends.Thanks again, and you guys didnt go wrong with opening in Bartow. You will do very well here. Welcome.

Very quick serviceDidn’t try to hustle meGave me good amount to borrow on my productEdwin was very pleasantDefinitely would recommend this location to others

Edwin was amazing.. he really helped me gave me more than I actually expected for my gold. This is my new spot for returns on my valuables. They also have a nice jewelry selection, I love jewelry

Very nice location. Friendly staff And they answered all my questions. They never let me down

01/29/2021FromPhillip and CarmenI just happened to see this pawn and Jewelry store when I was Driving by so Me and my wife stopped in to see the Jewelry we were very Impressed what the Selection we did buy a Beautiful Cross with 2 angels on it Now we are planning on going back to buy a Gold bracelet and I am planning on buying something for Valentines Day for my wife and they are very professional at their job we were very Happy and yes they do Speak Spanish and English. We like to sayThank you and we cant what to come back.

Nice clean place. Inviting entry way and a few deals to be had 👍 Will be back if Im in the area again .

Kathy and Edwin helped us with great customer service

Best pawnshop in bartow. Clean store and friendly staff

Elisa was great help totally recommend!!

They were very nice to us. Explained about types of pawn loans and why. Very clean store. First time coming in since I moved back to polk county. I recommend anyone to go in.

Thanks to Edwin and La Familia Pawn for the great service.... Edwin thanks!!! Defently recommend 100

It was great experience, the staff was very attentive and helpful with everything. The prices were surprising! I will be going back.

Excellent customer service. And fair prices

My experience at La Familia Pawn was awesome. The staff was friendly and very helpful. I will be going back again.

Edwin is the best, always friendly and ready to help me find what i am looking for. Always willing to work with me and my family. Make sure you stop by and speak to Edwin for all your needs!!

Experience was A1 I’ll definitely be back ‼️

AWESOME customer services and lots of great deals. Helped me out with an emergency...kind and compassionate. I will definitely do more business here!!

Edwin an Sarai is the best they hooked me up an the customer service was awesome go check them out I will be back

Went in this store and found something for each one in my family especially the air pod pros at a great deal! Thanks again to the wonderful staff at la familia pawn!

Thank la familia for the service and great price... Thanks Edwin for always help us!!!

1st time shopper.. Great Staff.. Extremely Friendly and Helpful.. Will be back soon..