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U-Haul Moving & Storage of Barstow
800 E Main St, Barstow, CA 92311, United States
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U-Haul Moving & Storage of Barstow

Comments
br
Review №1

Doesnt answer the phone when they are supposed to be open! Horrible customer service! I WOULD GIVE YOU NO STARS BUT UNFORTUNATELY THATS NOT AN OPTION!

A
Review №2

Great service, friendly staff easy to find and smooth transaction

Al
Review №3

If I could give -5 stars I would. DON’T WASTE your time here. I made a reservation for a trailer with a confirmation number and everything, drove 35 mins to get it and when I got there they had NO IDEA what I was talking about and then said that the only trailer they had was being requested by the previous renters for another day so I was out of luck. They took my card information and everything. & EVERY SINGLE REPRESENTATIVE was completely rude and hesitant to help me in any way.

Su
Review №4

Sticker shock. $9.00 a gallon for propane

La
Review №5

This is the best U-Haul we have been to. If your looking for a nice place with friendly faces stop here to get your moving truck. Trucks and clean well maintained. Just all around great facilities.

Lo
Review №6

Amazing helpful staff. Helped me get my truck ready to tow on the spot. Casey has great people skills and his customer service is amazing. Looking for things to haul so I can come back!

Pa
Review №7

Good service. Kept a hold on my deposit forever and had no problem taking the total mount after I turned in the truck. Their call center service sucks, but local shop was really good.

Ji
Review №8

We have been working with Alex Rodriquez for the last month trying to organize packing and shipping for my sister to downsize and move to Illinois. Because of Drs appointments, our schedule has been chaotic to say the very least. Alex has been understanding, supportive and more helpful than I could have ever anticipated. He and the other staff members are always respectful, helpful and courteous. Thank you! Charlie and Jill Brewton

Ju
Review №9

I needed boxes. Great assortment. Good prices. Clean place.

Ro
Review №10

Selena the girl at uhaul wouldnt accept a prepaid card or doesnt accept cash after a certain which I understand that part but seriously people have prepaid cards because they dont like dealing with banks. Never going through uhaul again. My mother in law was coming on her way to pay for it and she closed the store. Poor customer service.

Na
Review №11

I went there the other day and the people inside were helpful, their prices were reasonable.

Ry
Review №12

Cool staff used a truck same day for a few hours it was simple fast and they got us a truck within minutes.

Br
Review №13

This place is a joke I got a 1979 Jeep Renegade 350v8 with the original stock Jeep hitch on the back and they say I cant rent a tow dolly from them to tow a Meyers manx VW fiberglass dune buggy 30 miles., Ive rented from other U-Hauls many times with my Jeep and never had a problem they wont even work with you these guys are idiots! I would have gave him a zero rating but I cant so I gave him one star

Gu
Review №14

They want to raise the rent, Security is very poor next to none, Employees dont seem to know anything about the fees and bait and switch between them and their corporate office about the fees. This place really needs an overhaul for knowledgeable and helpful employees and their security needs it as well.

Za
Review №15

Good place to rent a uhaul. Easy to find!

Da
Review №16

Costumer service really helpful and propane has a fare price

Ra
Review №17

They really took care of us in a tough spot. Thanks Bobby Carr Jr. We really appreciate it!

BR
Review №18

They suck the guy in the picture tried to take my money and another guy that works there lied about me paying him I told them I wanna see the video of me coming in and they tried to edit the video so I called Corp on. Them and every time I went in there after that they left me alone cuz they know it is true how they tried to take my money like that I think Im gonna sue them i wont ever go there again or refure anyone to them

Er
Review №19

Had a propane fill up of our motor home. Good service, fair price.

Ju
Review №20

Always very helpful - I like this location.

Ia
Review №21

Uhaul will make reservations for equipment when the store doesnt have the equipment to rent. They will then send you an hour away to a different store to pick up the equipment.

Mi
Review №22

Alex is awesome person great customer service.

La
Review №23

They take good care of you.

Za
Review №24

Very poor customer service from Selena, greeted me with an attitude ans talked to me as If Im stupid. Never going there again

Os
Review №25

Really bad service from a lady and a guy working there, I need it a trailer and they said they didnt have any when they had 2 outside, so I told them they had 2 outside and they had an attitude and said they dont know anything that they couldnt help me with that. It should really be less than a star.

Sc
Review №26

Really bad service would not recommend it to everyone . Canceled two reservations on me in a row very frustrating day to say the least .

Je
Review №27

When you are there the people take forever to help you they also will let you put an item on hold and when you go to pick it up its not there

iA
Review №28

Fairly well stocked, although a bit pricey

Co
Review №29

Small place its ok!

Sh
Review №30

Great help.

Sa
Review №31

They are helpful and friendly

Mi
Review №32

I was inquiring about a 10 ft moving van

Da
Review №33

Good service.

Pa
Review №34

Great service

Mi
Review №35

Bad

Information
26 Photos
35 Comments
3.4 Rating
  • Address:800 E Main St, Barstow, CA 92311, United States
  • Site:https://www.uhaul.com/Locations/Self-Storage-near-Barstow-CA-92311/716080/?utm_source=gmb&utm_medium=primary&utm_content=716080
  • Phone:+1 760-256-8786
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Propane supplier
  • Trailer rental service
  • Trailer supply store
  • Truck rental agency
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:7AM–7PM
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