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Panorama Truck Repair & Towing Service
2531 Main St, Barstow, CA 92311, United States
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Panorama Truck Repair & Towing Service
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jo
Review №1

My name is John Wable. I had a breakdown emergency today in my Tractor trailer. I got stranded in the desert with no A/C. The thermometer on my dash said 121° and I needed help fast. I was amazed to see the Panorama tow truck show up in less than an hour and a half. The driver Clinton jumped out of the truck with a cold bottle of water for me. He really saved me. I was on the verge of heat stroke and was under the trailer trying to stay as cool as I could. I dont know how long I wouldve lasted. Thank you Clinton and Panorama Towing. You dont know how pleased I was with your service.

Cr
Review №2

There boss really has time to respond to bad reviews because their hourly rate is ridiculously high. If you disagree with their price, they will tow your truck. And the price is increasing exponentially! ! We have many choices in this city, but if you choose them, congratulations, you won the prize! Although they have good reviews, it is because there is no chance to cheat you! Believe me, you will be happier away from them! !Hello boss, waiting for your defense!

Ro
Review №3

I would not use this service. We took our truck to their location during typical business hours. I asked for a quote to put our spare tire on. They said they would call me back with a quote. Instead they put the spare on and then called me and demanded $472 for mounting the spare.

Ev
Review №4

I had the pleasure to meet a Mr. Clinton who went out of his way to help me change my flat tire that I received right outside of his company building. He was super friendly, professional, and a blessing. I greatly recommend using their towing business. Thank you Clinton!

Am
Review №5

Clinton from Panorama was EXTREMELY helpful. My 2018 Kia Optima out of the blue shuddered with a pop then began flashing the check engine light. After finding a safe place to park and calling my insurance company USAA who contacted Agero, Clinton was dispatched. He called to check in with me, and informed me that the place USAA or Agero had selected to send my car was a tire shop that was closed for the day. He informed me that there was a small repair shop actually within the parking lot, or if I wanted to get service that was covered by my car warranty, I should ask USAA and Agero to change my towing location to the Valley Hi Kia dealership, and that they lock the gates at night (it was 6pm), so I should schedule the tow for the morning.I highly recommend Clinton. He is a kind, honest, and hard worker. He will give you an honest assessment, and strives to do what is right. Plus, he is quick and efficient at towing cars.

Ro
Review №6

Had my car break down in barstow so I contacted my insurance to get a tow. We had Clinton (our driver) pick us up within 30 min of calling, which as you know, never happens! He was very polite, informative and helped us get to where we needed to go. Would highly recommend!

Om
Review №7

Huge thanks to Shaughn for getting me out to San Jacinto from Barstow. They gave me a great price for the tow and I got here fast and safe. They also picked me up relatively quick. Would recommend.

Ka
Review №8

The driver said he was the new manager of Panorama towing. He was Polite, quick to get there, had a clean professional rigHe expressed his intention to give great serviceAnd he did just that!He was quick to load up my truck with only 3 wheels carefully to minimize damage to the truck undercarriageHe unloaded it with careI may have forgotten his name... Clint? But I will not forget his great service and I really appreciate him.

Di
Review №9

The guy was nice and came and helped us as fast as he could. We were out there calling tow companies for 4 hours and he was the only one who came and got us and didnt cancel or disappear. He towed us to a place to get tires and he put the tires on himself then told us what was wrong with our tires, the guys name was Clinton. Great service, couldnt ask for anything better.

An
Review №10

I was stranded at a gas station en route to Las Vegas and Clinton stopped and helped me in his personal vehicle. He took the time out of his day to make sure my car was in good working order for the remainder of my trip. Class act, very helpful, very knowledgeable, good guy.

ji
Review №11

This company was very professional and displayed quick service with a great attitude. Clinton arrived sooner than expected and was loaded up and on the road in a matter of minutes. Even gave me a ride to my house after dropping vehicle at the garage. He took extra care with my vehicle to ensure it was safely and efficiently loaded. You could tell that this company takes pride in their work.Thanks the great service 👍😀

국수
Review №12

Ended up getting my rv stuck in the sand. Clinton and Shawn were very quick to respond and I was back on my way. Very professional service.

De
Review №13

Clinton came to initially tow us after our tire blew. Our tire was corroded and we couldn’t get it off. He helped remove the tire and he put our donut on for us. Very helpful, efficient and kind. Thank you!David&Demi

Вл
Review №14

$ 500 to swap, just swap a wheel on a Dodge Ram ???

BR
Review №15

Clinton, you are a life saver! Professional, and friendly. I am very satisified with the services provided. Highly recommend this place.

Pe
Review №16

Wow...so this is how our one star experience went down. Our driver called the Barstow location with a blown tire about 12 miles away at about 4am. He was told the cost of a new tire would be $450 (very high, but not uncommon for over the road in remote locations) and was also told the hourly rate would be portal to portal. Four hours later, the mechanic arrives, changes the tire, and hands over a bill for $1059. We challenged their reasoning for a bill that high which was since they did not have the common trailer tire in inventory, and the local truck stops did not have them, they had to drive 65+ RT miles to get the tire, all eating into the portal to portal time. Our contention was they never called us 1) to say they would be delayed arriving and 2) to give us the chance to approve the higher cost of getting the tire. Over the phone they would not accept any responsibilities and were not interested in coming up with a mutually acceptable resolution. The answer was simply we will have your commercial truck and trailer towed if you dont pay the full amount. We stood our ground and called CHP. Eventually, they took the tire off the trailer (and took our rim as well) and we called a second company who replaced the tire and the rim for less than half Panoramas bill in a quarter of the time. My personality is one that extends the benefit of doubt to people. This group of people exhausted any benefit of doubt I can give them. Stay away!

Jo
Review №17

Great service manager was my driver deserves way more then 5 stars great service helpful friendly saved me from the freeway and he even helped change my tires at the shop so i didnt have to wait longer if you need a tow i definitely recommended clinton

Vi
Review №18

Clinton was very fast, keep in communication and was very helpful. I really appreciated his good attitude and friendly spirt, five stars and first time ever using them 👍🏼 highly recommend!

Ni
Review №19

Read all the reviews about this place before calling. . STAY AWAY THEY ARE PREDATORY!!!! They are charging us $15,000 dollars for a 150 mile tow of a 53 foot TRL. Thats not going to happen. These people make up prices as they go along and they are breaking about 5 different towing laws. KEEP AWAY KEEP AWAY KEEP AWAY!!!!!! Read their excuses its almost funny. They claim they are charging by the hour. Even if that was true they would be charging $1,250 per hour!!!! for a 12 hour job. That price is more than the trailer is worth.

fa
Review №20

THIS PLACE IS A TOTAL SCAM DO NOT USE THEM!!!! Had a 53 dry van trailer broken down with 8 pallets inside, called them up and talked to KEN supposedly the “boss” they said $250 /hour to transload pallets from one trailer onto another, even at that price it’s super expensive but I agreed since it was late at night, brought both trailers to their dock, these pallets were heavy yes and they had 2 other so called employees help us move them NOT ONCE WAS I NOR MY DRIVERS MENTIONED OF ANY EXTRA EXPENSES and pretty much my drivers did most of the work! , after all work was done they came up with a $2500 bill for not even 2 hours of work which should have been a max $500-$800 job INSANE!!! THEY EVEN CLOSED THE GATE AND BLOCKED MY TRUCK IN WITH THEIR VEHICLE so we were unable to leave, In the end KEN straight up lied that we discussed any extra prices, even had local cops involved no one was willing to help... INSANE TOTAL SCAM DO NOT US THEM!!!

An
Review №21

On a move to jacksonville from california and the rental truck was leaking and all board lights on. Clinton from panorama towing Barstow was very professional and offered great service. Will use again if needed. Request Clinton if in need of service.

Hi
Review №22

Great place to get work done and have great people to talk to! Went there to have brakes replaced on my 53 ft trailer as a walk in and it was done that day! Coffee is hot and the company even better, thank you very much! Will deginately keep then in mind for the next time i am in the area.

lu
Review №23

Really good and fast

jo
Review №24

Although the driver was friendly and easygoing this place is a complete rip off was quoted one price and when time to pay the bill the price had more than doubled!

Ed
Review №25

Would never call this company to tow anything. Witness them on the side of the road with there big wrecker lunging at passing cars. Unsafe. Unprofessional. Doo better would you.

Ma
Review №26

Thank you for the fast service Clinton

Jo
Review №27

Amazing service and very friendly. Would definitely recommend

Ou
Review №28

False post about tires, lady rude

Yv
Review №29

Amazing people here at panorama towing

Information
14 Photos
29 Comments
4 Rating
  • Address:2531 Main St, Barstow, CA 92311, United States
  • Phone:+1 760-255-2555
Categories
  • Auto repair shop
  • Towing service
  • Automobile storage facility
  • Brake shop
  • Diesel engine repair service
  • Radiator shop
  • Tire shop
  • Transmission shop
  • Truck repair shop
  • Welder
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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