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Advanced Security Safe and Lock
6318 Reisterstown Rd, Baltimore, MD 21215, United States
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Advanced Security Safe and Lock
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Ar
Review №1

Locksmith called to confirm the appointment and arrived when he said he would. He was very polite, professional. Explained everything including costs. Did the work quickly, quietly, and efficiently. He was also masked and fully vaxxed which I especially appreciated and said so.

Am
Review №2

These guys are AWESOME!!! I recently moved into a new place and only had one key, which was unfortunately lost in the move. I was concerned that getting someone come downtown on a Sunday…during a Ravens games would be $$$$$ but the team quoted a very reasonable price to get someone out within the hour (!!!) to open my door and get it re-keyed, which I’d been meaning to do.Benjamin was the best- so friendly and professional. He updated me on his ETA and even called when he was running 10 minutes behind. He opened up my door and rekeyed 2 locks in about 30 minutes and made 4 new keys! I’ve got his card and will definitely be using them again and recommending them to friends/family. Thanks again Benjamin!

R
Review №3

I was on-site while Elmer and Byron worked. Both were pleasant to interact with each day. It was very helpful to me that each morning they called with their estimated arrival time. This allowed me to maximize my work schedule. Elmer and Byron worked steadfastly to complete the job correctly and on schedule. We are happy with the results. Also, the Fire Inspector dropped by unexpectedly. He complemented the guys and stated the work looks good. Thank you for assigning Elmer to this project as I was also impressed when he performed the first onsite review to put together the estimate for the work. He was very thorough with his review to ascertain the work needed. And he clearly and patiently addressed my many questions.Gethsemane Baptist Church in Laurel, MD

Ea
Review №4

Non standard lock serviced and re-keyed. Great work

re
Review №5

Benjamin came out to my house at 9:30PM on a Sunday after spending 20 minutes on the phone with me trying to trouble shoot the locked bathroom door. My 6 year old daughter had locked herself inside and between several adults on the outside and her on the inside couldnt get her freed. After his arrival, he had the door unlocked in less than 3 minutes and the broken knob off shortly thereafter. He was kind and empathetic in a stressful situation and quickly and professionally took care of the job at hand. Definitely recommend and will use his services in the future.

Pi
Review №6

I needed a simple key copy but it was the fastest service I’ve ever experience, in and out in less than two minutes! Will be back for all future needs!

Mu
Review №7

Hello Guys,This is Rafi, I had problem with my safe lock at my jewelry store located in Hyattsville MD. I contacted locksmith and thy wanted $$480 to damage my lock so I called Advanced Security safe and locks and thy sent a technician named Ben, very nice guy. He repaired my safe without damaging it. Highly recommended.

St
Review №8

Needed a key for my car. Jack couldn’t do enough and really went out of his way to make sure I got it and everything was done correctly. Will surely use for any security needs in the future. A really great place with exceptional customer service.

Ge
Review №9

Ben with AMPMLOCK did a great job of opening a safe from 1912. he was able to get it open. maintained the combination and made repairs so that i can continue using the safe. Very Professional. I would highly recommend him. Thank You Ben

La
Review №10

I haved them on several occasions. The customer service is excellent. They respond write away. They were able to provide dip car keys and assisted me several times I re- keying my locks. Prices reasonable as well.

Jo
Review №11

Best in Baltimore. I have used them multiple times. Each time the service was outstanding

li
Review №12

They have no problem leaving you standing as if your time is no important. Came to buy a simple lock that they had in stocks . Should have been a in and out deal but I only spent time not money. Not to add the fact the lock was145.00 but for the sake of time I was ready and willing to pay. I never take time to write reviews but this upset me. Not my first time here, I like the place but this should not happen.

Li
Review №13

We locked ourselves out and within the hour Benjamin was at our rescue! He was quick, professional, and extremely friendly; he definitely put our minds at ease in such a frustrating situation. I will absolutely call them again if I have more locksmith needs. Thank you Benjamin!

Da
Review №14

Jack Display great customer service. I got three keys made and a key fob. He helped me in a very timely manner. Thanks a lot again. Plus it was Labor Day.

Ph
Review №15

Advanced security is consistently on time and always delivers excellence. From duplicating all kinds of house and car keys to installing locks or video systems, they are great!

Li
Review №16

It was so quick and easy to get my safe open. Thanks again.

Re
Review №17

I have a 2014 Range Rover. I came here an in 5 minutes got my key fob replaced and save over $300. They were extremely professional. I will be returning.

Em
Review №18

Jack reduced from $120 to $110 for my 2014 Honda Pilot EXL while the dealer told me $280 for the same key. His service was quick and walk in too. Dealer you have to make and appointment.Great customer service

K.
Review №19

Got a key fob here for my daughters car today. A heck of a lot cheaper than the one I had to get for my car a few years back... fn Audi.

Ma
Review №20

It shouldnt be surprise that they have nearly every key set in stocks but compared to some, there is no hassle here. These guys are reliable when I need spare keys made.

Ja
Review №21

I was very pleased with the service provided to me today. They said they would be here within an hour and it was actually only 35min. Then when service happened they only took 15min. The guy was very friendly and nice! I will definitely be returning!

Al
Review №22

Great to work with. Does an awesome job. Fixed everything very quickly. Plus a great personality.

Ja
Review №23

This place made wonder happen. This was my 3rd time using them and I will be back.i wish they had a frequent visit card.

Ry
Review №24

Very fast and reliable service. Byron was especially polite and helpful. All off the staff members were courteous, skilled and responsive. 10/10 strongly recommended

An
Review №25

Both guys wirking this place are very kind. Can get very crowded..so many cameras inside and outside. Security galore. Key gurus....great work!

Ja
Review №26

Extremely unprofessional service. I applied online through their website to get a 10% discount but did not get email, call or text for several days and had to call them to get any service. When I did arrive early to the appointed time, the person to help me left to eat breakfast and caused me to wait an extra 30 minutes from the appointment. I dont understand why they couldnt eat breakfast earlier or appointed the service at a different time. When I entered the store I see signs of no mask no service throughout the store but no employees were wearing mask or mandating customers to wear a mask. The manager could careless for your safety during the pandemic. When I asked to only open the safe, an employee kept prompting me that I can change the code when I never asked to have it changed or even asked to have it changed and even asked me twice as if Im deaf. Go somewhere else for real professional service that cares about what the customer safety and needs during the pandemic.

Ri
Review №27

My 2008 Altima keypad was serviced by a mobile technician and it stop working the next day. I reached out to the tech to let him know the problem he came out he had it working then 2 days later it stop working now Iam unabled to locate or communicate with the technician because the phones are disconnected.

Er
Review №28

Byron cut my truck keys and programed my remotes in no time and the price was right!! I highly recommend this business for your lock and key service.. You wont be disappointed 😉😎💯service

DE
Review №29

Absolutely Great Service, from inquiry, price quotes, specifications, quality products and installation. Timely service - Crystal was excellent! Will definitely use again and recommend to friends.

Si
Review №30

Thanks so much advanced security safe & lock! I had looked for the best possible deal around Maryland and this was it! Great customer service, only took 10–15 minutes to do and a reasonable pricing! Also I love that you could just walk in and the job gets done! Thanks again!

Ja
Review №31

Thanks again Mr. Ben for moving our Companys safe last minute!! You did it and with in little to no time :)

A.
Review №32

Fast service! Got my key copied and programmed in less than 10 mins! The technician was professional and friendly.The three stars because the lady who picked my call the day before was kind of rude. While talking, there was some background noise and I couldnt hear what she was saying well, so I asked again and she gave me some attitude.

Mi
Review №33

These guys are great. Jack helped me quick fast and in a hurry. Thanks I’ll definitely be back

Ma
Review №34

I locked myself out of my apartment and was let back in within two minutes of the locksmith arriving. He made me a spare key as well. The service was great and the locksmith was extremely friendly!

J
Review №35

Drove here from Fort Meade with a safe that was stuck and they had it open within a few minutes! The customer service was top notch! The office manager responded to my inquiry very quickly after I submitted it and was able to get me a same day appointment. The two technicians working the desk when I came in were incredibly friendly and Ill definitely be recommending this place to anyone who needs their services in the future. Well worth the drive from Fort Meade for the prompt and professional service.

Jo
Review №36

Byron was extremely helpful and attentive every step of the process 100% made me feel listened to understood my request and is the reason I would shop here again

Ab
Review №37

The trunk to my Mercedes was not opening but John must be some good luck by helping us out

Ke
Review №38

Awesome service on the phone and in their store. Competent, caring, convenient, fast, economical. All good.

HO
Review №39

Very good customer service and overall experience. They were fast with the programming of my auto keys.

He
Review №40

Good Afternoon,I am emailing you to express how Extremely pleased I was with the Technician you sent to assist me today with opening my SentrySafe. He was so professional, knowledgeable, friendly and I would recommend him very highly. Thank you for the positive experience especially in todays times.Sincerely a very pleased customer.Benson

D
Review №41

Byron provided excellent service and gave me a great price! I highly recommend!

Wo
Review №42

These guys are great from key fobs to my rental properties they do it all. They come to me or I go to them always fast and efficient!

Ka
Review №43

After a death in the family we had 6 safes that needed opening. We didnt have all the keys &/or combinations. Ben was very personable and knowledgeable. He was able to access 3 of the safes without drilling so we could continue to use them. We are very happy with the service Advanced Security provided. The only reason I didnt give them 5 stars is because the cost was hefty. Even still it was worth it.

Re
Review №44

Gave great service on my Honda key jack come check him out great guy friendly and kind

Ch
Review №45

Jack was very respectful and reliableGood communication skills and customer service willrecommend when you come to advance security safe and lock on Reisterstown rd ask for Jack... will definitely be back and send some people I know thank you 😄

EN
Review №46

Be aware!! Worst Access Control System!! I spent 6 grands for access control system about two years ago. However, about a month ago, I cannot access my software. The technician come and try to fix it, but he can not do anything. The technician confirm that this is not my fault. Nevertheless, now they just tell me I need to pay $5000 for new system again. It has been only two year that I installed access control system. This is something that I do not have to pay. So, I just ask them discount, but they deny. This is the way how they make a money.

SA
Review №47

Stopped here today to get a new car remote key plus get my old one fixed was there for like 20-25 mins fast service great prices and friendly staff

Ki
Review №48

So nice used them twice. Even got my lost key reprogrammed after I found it . Jack is Great!

Ka
Review №49

Service was excellent and speedy during rush. Associate Bryrin & John were speedy and efficient.

Ma
Review №50

Service was Great! From phone service to set up appointment to communication on the appointment day, very competent. Art did a fantastic job installing a three point door lock on an Anderson exterior door. He went the extra mile to fix the door frame fit to lock. Would recommend highly.

Ty
Review №51

Jack was great 😊 He made sure he took card of all of my needs. I would definitely recommend!

To
Review №52

Lost the keys to my Chevy MalibuHad advanced security come out and make a key!!

L.
Review №53

Jack has helped me out twice now. First time to program keys and the second time to cut keys for my new to me vehicle. Definitely coming back to get additional keys made for moms vehicle!

Br
Review №54

When I first called , they answered perlite and very professional . They prices are also very reasonable , I’ll recommend them to anybody.

Be
Review №55

Beautiful job always on time get the job done on the first time

Ev
Review №56

I cannot share how happy I am with the work done yesterday by Art. He was right on time, listened to me about my concerns and guaranteed I would be happy when he was finished. And I was. He kept me informed step by step with what he was doing and stopped to answer any questions I had. And talk about neat. He laid a large mat on the floor as he was working and when finished he vacuumed everything. No one would even know any drilling had been done. I was also impressed with the young lady who took my call and booked me an appointment. Very personable.

Wi
Review №57

Had my car key fixed here get affordable service

Fl
Review №58

Competent, straight to the point, transparent pricing; - they get the job done.

He
Review №59

I called him and he was at my car within 30 minutes on a Sunday morning. 20 minutes later I had two new keys for my car. He gave me extra batteries for the keys and said he would cut the actual key for free if I brought it to the store. Excellent service, I could not be happier

St
Review №60

Great fat serv3 got my car key battery change

Ab
Review №61

Ben was so friendly! Got the job done efficiently! he answered all the questions i had and even gave me tips on what to do if i ever encountered the problem again! Thank you so much Ben for such wonderful service!

Tr
Review №62

Best in the business. Got to me in under an hour and it only took 15 minutes to get a new key and key fob made for my car. Definitely recommended

Ju
Review №63

I walked in to get a key made and they have lot more to offer like cameras safes high security keys they know what theyre doing highly recommend

Ch
Review №64

Jack and staff were amazing hereThey got me in and out in no timeThe prices are unbeatableThanks

Me
Review №65

Very impressed. Arrive . Install lock. Done..Very fast and professional. Nice person. Really good.work. Thank you so much. Mercedes.

el
Review №66

Jack was quick fast cheap. Great service. Would recommend

3
Review №67

These guys where amazing john and his team were professional enthusiastic and made this a overall joyest experience. Ford was going to charge me a arm and a leg for a key upwards of 250 bucks while advance security got this done for me for a fraction of the price thanks again and only took 15mins total.

Do
Review №68

Fast and quick service...i do recommend these guys. Cheaper than the dealer for replacement keys/FOBS

Hu
Review №69

Great service and good price. Jack is guy I recommend everyone to go there. Fast service

co
Review №70

Excellent fast service. Between calling and time of service it was one hour.

Po
Review №71

Efficient service. Knowledgeable staff.

Bl
Review №72

When there for a remote key to my car.Price reasonable. Nice friendly atmosphere

Ro
Review №73

Jack is my man he took care of my Lexus truck key in minutes. He got all the keys you need in stock and the best prices around

Ka
Review №74

Jack took care of nissan it’s was great service

Mw
Review №75

Called to get a safe unlocked and Benjamin showed up the same day. Provided great service and the safe was opened very quickly.

mi
Review №76

Benjamin, unlocked my safe in less than 30secs. It was worth the 50 minute drive. Great service!!

Ne
Review №77

Jack was very professional and just overall awsume. Thank your for your professionalism and service.Kind regards,NEKIA

An
Review №78

Great customer service and unbeatable prices... jack took care of me and my 2005 acura RL. Better then dealership prices

De
Review №79

Need a new Nissan Altima key fob got it done in 15 min and half the price of other locksmith

si
Review №80

Ben was extremely knowledgeable and professional. He unlocked the vault door changed the lock and made sure I knew how to update the combination. He even went over the safety features to ensure I dont accidentally lock myself in. Overall great service.

Su
Review №81

They were very helpful & understanding to my needs. They fixed my issue with my remote & ensured that it would work perfectly with my car.

Ke
Review №82

The customer service was not good. I reached out to the company via email and I got a response the next morning which was good. The rep I spoke with was Crystal she had me send pictures of the key lock i wanted replaced. She said she would call me back to let me know if they could replace the lock. I sent the pictures 30 minutes later which was around 9:30 am. After waiting all day I called her back around 4:30 or 5:30pm to see if they would change out the lock. She said they could she asked me to pay a deposit and I did. She told me the lock would be in following week they would call and set up an appointment. A week goes by and I hear nothing. I thought they was trying to steal my money so I called and Crystal answered and I asked about the lock and she states it has not come in yet. I asked why wasnt I informed its been a week. I get excuses about her being off for 2 days the week before and 2 days of the current week. Thats not my problem all I ask is for a little communication so I wont think the company is a fraud. I finally get my appointment the technician get five stars he was professional on time and fast his name was Elmer. If it wasnt for the customer service rep hands down they would have got 5 stars from me. Appreciate your customers so they can be advertisement and returning customers.

Ol
Review №83

Cool place and better prices compared to other places. I came to fix my car remote, the staff are very courteous and reliable.

Ed
Review №84

Givebyron extra help and do a great job

Ph
Review №85

Professional and careful service. They have just about everything you need for keys and locks.

Va
Review №86

Very professional, super work, great quality, and wait time is not to long!

Ga
Review №87

Advanced Security Safe and Lock were professional and very fast in getting back to me I’m still waiting to hear back from another company that I called a week before calling Advanced! Crystal was most helpful I would definitely recommend them and use them again !Sandy Rhoten

Gw
Review №88

Came In with my sister and got some nice gadgets.

Ca
Review №89

The team, led by Benjamin, did an incredible job removing a large safe from the second floor of an old house. I am so thankful I found them online, after a very bad experience with a national firm. They protected my property, as if it was their own. I will never hire anyone else for any of the many services they offer.

De
Review №90

I was n and out went there to have a key made....

Se
Review №91

I had a wonderful experience. The staff was professional and polite. Everyone there was humble and had a few jokes, but overall cool spot to get your keys made.

Ms
Review №92

Over the phone, the young lady was very patient and informative. I was able to walk in for very prompt service. Mr Benjamin was a great help and provided me with much need information!Would like to see better parking, but This Company is the BEST!!

Ra
Review №93

Good job they had everything I needed 👏

Jh
Review №94

They do a great job

Bi
Review №95

I had the pleasure to meet the owner this morning. What a great company! The service was courteous and fast. I highly recommend Advanced Security.

Sa
Review №96

Avner and Ben came to our office to remove our 50 year old safe and we could have not been happier and satisfied with their service , professionalism, courtesy and effectiveness. We will call them again for sure next time!!

va
Review №97

Very fast and professional. Nice dealing with a very nice person.

P
Review №98

Great fast serviceSplendid customer service

Pa
Review №99

Very good. Made contact before service and very efficient. Also had vehicle key service done. Will stay in my phone book.THANK ADVANCE

Ch
Review №100

Never got a call back for a key I wanted made ! Thanks a lot,, I answer all numbers, my number is a Business line , I NEVER GOT A CALL BACK

Information
100 Photos
100 Comments
4.9 Rating
  • Address:6318 Reisterstown Rd, Baltimore, MD 21215, United States
  • Site:https://www.ampmlock.com/
  • Phone:+1 410-764-2001
Categories
  • Door supplier
  • Locksmith
  • Garage door supplier
  • Safe & vault shop
  • Security system supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:12AM–3PM
  • Thursday:7PM–12AM
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as women-led:Yes
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