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Custom Ink
1809 Reisterstown Rd #152, Baltimore, MD 21208, United States
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Custom Ink
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Mi
Review №1

I have ordered t-shirts from Custom Ink several times now. I keep coming back because of their customer service. Every time I call to talk to someone, they are able to quickly and professionally help me out with whatever issue I am having (like getting my art to look the way I want it to on the shirt). For this reason, I will keep coming back.

T
Review №2

Great place, very nice people. Eric was very helpful to finalize the design and get our t-shirts in a very short time. Thanks so much.

St
Review №3

Custom Ink is great! Easy to design and order. Great product and their staff are friendly and helpful.

Gr
Review №4

I needed shirts made and only had a small window of time to get them. Custom Ink got them to me early, so no stress! The shirts came out great using only a picture on my phone. Will definitely use Custom Ink again.

An
Review №5

Jordan was FANTASTIC to work with on my revised mask design!

Je
Review №6

Custom Ink at Woodholme was amazing to work with. Our sweatshirts turned out amazing and everyone loved how soft they were and how they turned out. Eric Disney was so helpful and we got our order so quickly! Will definitely use them in the future!

Za
Review №7

We met with Eric Disney. He was very informative and patient. We had a lot of questions. He was time enough for my mother. He also made the appointment fun. I highly recommend this office.

Di
Review №8

I have visited this store three times in the past several months and the customer service here is amazing. Bethany and Eric are two amazing individuals. They are patient, knowledgeable, and honest. I recommend this organization to anyone looking to have shirts made.

Sh
Review №9

Our ministry recently used Custom Ink to design and print out a womens T-shirt. Bethany and Eric have been nothing short of amazing with going above and beyond each and every step of the way. This company is customer-oriented, adaptable, and patient. I highly recommend them!

El
Review №10

I wasnt sure what to expect, however, Shannon and Bethany rolled out the red carpet. They walked me step by step until my order was perfect. They put so much time, effort, and advice into assisting me with my shirts. I also like the follow-ups I received from the art team just to ensure my order would be perfect. Communication has been top notch from beginning to end. Even the day my package was delivered, Shannon checked in to make sure everything was to my liking.When the shirts arrived, it was more than I could even ask for. The quality of the shirt was amazing, sizing was perfect, plus the design was detailed, immaculate, and centered. Love love love!!!

An
Review №11

1000/10!!! I ordered a shirt for my boyfriend as a surprise for his birthday with our lovely dog on it, and he was floored!! I’ve never seen him smile that big! The quality of the shirt was amazing and the process was so easy! I called and spoke with Eric (the best of the best), sent him the photo, then he cleaned up some rough edges and we were golden!! The shirt even came quicker than expected. If you’re unsure, this is your sign to get a custom piece from Custom Ink and be sure to ask for Eric! :)

Ca
Review №12

I loved working with this location, the customer service was great and the speedy turnaround was awesome. My client loved her shirts and will be ordering more. Eric was such a pleasure to work with from start to finish.

Ga
Review №13

We had met with Eric at the the store and had great meeting. Eric was very helpful with choosing the product. His recommendations were great and not forceful. Really enjoyed his personality.The sweatshirts came in on time. The quality was very nice. The website where we designed our logo was easy to navigate. The website has lots of options and ideas.The only request / recommendation we have is to have the pdfs files available to a customer after the the order has been placed. Our logo is not copied from anywhere and we hoped to use it in our place cards and photo montage. So far, the main office did not release the pdf file. Please look into your policy and allow people to get pdf files if they are not copy righted.Thank you,Galina

Do
Review №14

Eric did a Excellent job, he took his time to go over everything with me, very professional, I will be going back, I love my shirts

Ma
Review №15

Eric was so helpful getting proofs completed quickly and giving advice on t-shirt types and sizing. Our kids loved the shirts and they looked great for their concert day! The shirts arrived ahead of schedule and that helped make everything run as smoothly as possible. Custom Ink is the best!

Da
Review №16

Hanes Authentic T-shirt: I have been in the military for 36 years. Traveled the world and I find that customer service over seas is far superior than that of American customer service. That is until I spoke with Eric Disney. Hes the Store Manager at Reisterstown Road Custom Ink. My wife and I were only in the store briefly and after discussing my ideals for my shirt design. He already had it down in his computer and ready to send a preview. It was a great experience. He was friendly and very knowledgeable on graphic design. I will be back to order more tees. Thanks again Eric

El
Review №17

I came in with a basic idea of just wording for a girls trip/birthday, but Ms. Bethanys creativity transformed my t-shirts into something I couldnt have imagined! Mr. Eric suggested glow in the dark which made the shirts pop! I love the designs and cant wait for my group and I to wear them 😊

Da
Review №18

Great customer service. Eric was very helpful in every aspect from product selection, design and ordering. Will definitely use again!

Wh
Review №19

Shannon was great! Very informative, helpful and efficient. Would definitely recommend!

Ar
Review №20

Earlier this year, I had two massive orders that needed a lot of custom adjustments and changes performed! Eric and Shannon (at the Pikesville location) worked tirelessly to get my hoodies created! Everyone loved the end result! I highly highly highly recommend this store and these folks!

Re
Review №21

Shannon was very patient. She really brought my vision to life. Thank you so much. I would recommend custom ink to anyone !!

Am
Review №22

Best experience for my first project. Eric was a great person to work with I enjoyed his input and expertise.

Ja
Review №23

This store was so unbelievably helpful!! The team there is dedicated to meeting the customers needs and giving them a product they love!!

Mi
Review №24

I ordered some shirts for my lawn care business recently and I love them! They are absolutely perfect. Great quality and reasonable prices. Eric is the store manager there in Pikesville and he was great! He made the whole process very smooth and he really cared about my thoughts on the shirts once they arrived. Highly recommend!!!

Jo
Review №25

This was a very good experience as a first timer with custom ink. The staff was extremely professional and I really appreciate their attention to detail. Shannon is a superstar she answered all of my questions and took care of my needs as a true professional does. She is A true professional and she is an asset for this company. Once again thank you and I will continue to use custom ink for any other projects that come up. Respectfully submit it Dr. John R. Davenport Pastor of Jerusalem First Missionary Baptist Church.

Jo
Review №26

I met Eric while looking to design my latest piece of apparel for my esports brand! Eric insisted “having an Account Manager is the best way to go” and he was right! He was patient & helpful throughout the entire multi-day process. We had some mishaps with the design placement but with expert communication and action, Eric provided an exceptional experience. Can’t wait to work with him again! #r3peatCustomer

Te
Review №27

Great experience with Shannon. She has great ideas and suggestions. She was patient and professional.

Ly
Review №28

I had the best experience at Custom Ink in Reisterstown! Shannon walked me through the design and order process and even told me I could get a lower price if I ordered more stickers - which of course I did! The design we ended with was amazingly better than what I came in with from another shop we had used in the past. The color was exactly what i wanted as well, which had not been available from the other print shop! Custom Ink also kept me informed as the process was unfolding ad my treasurer really appreciated that! Thanks also to Eric for explaining the proof process today! I will be back for Eric and Shannons help in the future! Lynn Calvarese

Cy
Review №29

Thank you Eric for your professionalism, creative ideas, and getting our shirts to us on time(even with the holidays right around the corner). Your kindness and thoughtfulness goes above and beyond. I will be referring your shop to all family, friends, and businesses that I know. Our shift LOVED the shirts and it couldn’t have been done without you! Thank you again!

Co
Review №30

I worked with Shannon on a rush order over the weekend and their customer service was above and beyond! I went from being concerned I couldnt meet a clients deadline to being assured that I was working with someone who understood my project and deadlines as well as I did. I would absolutely come here again, especially if I get to work with Shannon!

Co
Review №31

They did it again! I worked with Shannon two weeks ago on a rush order and they were so helpful. My client called again today asking for 50 custom shirts to arrive in California in just two business days- ack! Eric took the time to work with me to ensure the shirts were perfectly designed and would make it there on time. About an hour later, the orders were placed and my client still believes I can work miracles. Thanks again, Pikesville Custom Ink team! 😀

Da
Review №32

Great to work, collaboration and team. Highly recommended.

An
Review №33

LOVE, LOVE, LOVE IT!! Shannon is so helpful and they really got me exactly what i needed!! thanks Shannon :)

Ma
Review №34

You could tell Erik, Beth and his team cared about the customer. They answered all our questions and concerns in a timely manner even after closing hours and weekends. No pressure and the willingness to go the extra step to make our design exactly what we wanted is what makes this team the best!

RA
Review №35

Custom Ink provides excellent quality printing and timeliness fulfillment. We are Very impressed with our order thank you CI

Ab
Review №36

Shout out to Eric for being patient and super helpful! I walked in clueless and left satisfied! Thank you!

St
Review №37

I am extremely impressed how all my advertising items have turned out! Not to mention the customer Service! Simply incredible! Definitely recommend Custom Ink all the way !

Ca
Review №38

The service is great!

Ha
Review №39

Eric was very nice & helpful.

An
Review №40

Great customer service 👍

Information
100 Photos
40 Comments
5 Rating
  • Address:1809 Reisterstown Rd #152, Baltimore, MD 21208, United States
  • Site:https://locations.customink.com/custom-ink-1a6e476ac471
  • Phone:+1 410-202-8095
Categories
  • Custom t-shirt store
  • Clothing store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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