BUYER BEWARE! I will never go back here. I needed to fax a document and asked the clerk if they faxed stuff. She said yes and asked for the number and immediately faxed it over. She then charged me $10.00. I thought that was really expensive and wish she had told me the cost before she faxed it. I paid her for it though since I should have asked. She then told me the fax didn’t go through. I asked for my money back and she said no that she tried to send it. They charge 2.50 then 1.50 for each additional sheet. I asked her if I had paid $100.00. if she would have just kept my money as well if it didn’t go through and she said yes. She then told me to have a good day. Total scam. I would expect better service from a UPS store. I had her call the owner and the owner immediately said no to refunding my money.

Great experience here the young lady that helped me was very fast and polite Lots of good shipping options as well!

One of the best ups store i ever go the stuff very friendly and knowledgeable

Very helpful, fast, & does everything with a smile! Thank you Sepi!

I will never go here again. The operator put in the wrong address, did NOT have me check, and would not honor and resend unless I paid AGAIN. Their mistake, I would have noticed they did not put the Full street name. Don’t waste your time or money*just went to FEDex across the street and they were cheaper, more professional, competent AND will be delivered faster!

Good location, staff have always been pleasant and helpful.I use them primarily for Amazon returns and they are always efficient and happy to help.

Using this service is phenomenally good. You can ship by most carriers - including USPS - giving you plenty of options. Amazon has a deal where you do not even have to pack items you want to return - many you can just drop off at the store and they will pack it for you (you need a code from Amazon to do this). Highly recommended

Super friendly staff. Very helpful. I drop off packages here a lot and its always so quick and easy. One staff member is also a notory which can come in handy.

I do all my how business mailing from this location. Theyve always been kind and friendly with me and my packages. Alex is the best!! And its a good location with ice cream next door!

I always use this location for packaging & shipping my stuff as I travel a lot. All of them are nice and experienced. Never had any problem at this location.

I always go to this specific store to drop off my shipments, and the staff is always kind enough to alter the taping of my packages if needed, without me having to ask. One time, my brother brought in so many clothes, suits, boxes to ship to New York because he was moving there. The staff was helpful and friendly - they made sure the packaging was done in a cost effective way. The service is always great and extremely friendly. Thanks!

VERY good service. Have shipped many odd and delicate things from here (Neon signs and such) and have never had a problem. Friendly staff. Recommended!

Always great service. Friendly staff. Make me feel like part of their family.

Ive been using this UPS location for years and have experienced nothing less than AWESOME service. I went in yesterday to ship my normal Christmas gifts and found out the location was under new ownership. The service was TERRIBLE!!! The new owner worked directly with me and she was rude, unprofessional and was a terrible representation for UPS. The owner insisted on using an extremely large oversized box to pack 5 shirt size gift boxes which had a great deal of unused space between the gift boxes, and the box was almost 12 inches too tall. I asked for a more appropriate size box but the owner informed me that the big box is the one she was going to use. I took my items and left. I will never go back to this location.

Darlene Johnson (BELOW), I think you got the WRONG store. The owner here is Male. He does a great Job, and is very NICE to every customer. I had the same terrible service at the other UPS store at Manchester and 141. That lady is very Rude. I dont know how she can be in business.

I have done business with them for nearly 4 years. I have seen two ownership. Both have been great.

I shipped a present to my daughter in college and everything was great. The owner Sepi was so nice and friendly.

Nice and inviting staff, fast service!!

Great service and friendly staff.

I send multiple packages every week with this UPS Store, and theyre always super friendly and very helpful. Theyre happy to answer any questions I may have, large or small.

Outstanding service. Very fast and friendly.

Courteous, professional, competent. Love this UPS store!!

I do not understand why this place is at 4.6! The lady at the desk was lazy, disrespectful and had an attitude about doing her job! I finally left to go to a different store. Whatever happened to customer service? Looks like another business has fake reviews.

Amazing service! no reason to ship anywhere else!

Fast and friendly service (especially welcome during the hectic holiday season)! I will use this facility any time I need to send a package!